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FUJITSUWork LifeShiftBorderless OfficeReimagining how work gets doneFree your people from physical and time constraints, enablingthem to choose the environment that helps them to be at theirbrilliant best. This is Fujitsu’s Borderless Office, and it can be yours.By modernizing your workplace, reimagining how physical spacesare used and using insight from data analytics we enable you togain greater access to talent, ensure your people are at their mostproductive, while keeping everyone connected to your purpose andthe needs of your customers.
An adaptive platform for the new realityOur world is changing fast; to survive and prosper, your organization has to pursueadaptability. At the same time, our environment and society are facing unprecedentedchallenges; we all have to reimagine how we live and work.We call this FUJITSU Work Life ShiftAnd with the latest cloud technologies and our unique HumanExperience Design (HXD) approach, you can respond. The FujitsuBorderless Office gives your people the flexibility they needto get work done, wherever and however they choose. With theability to balance personal and work commitments for a moresustainable way of living, your people can truly thrive in the shift.Borderless Office is built on Microsoft’s industry leading cloudtechnology, Microsoft 365 (M365). Equipped with M365, yourpeople remain secure and productive from anywhere, using theirpreferred device – whether these are corporately or personallyowned. Service is delivered from our eight ISO27001 certifiedGlobal Delivery Centers (GDCs), providing you with a service youcan scale up, down, or out – as and when you need it.The ever-changing environment requires us all to continuouslydevelop and learn, just to keep up. To keep you at the forefront,Fujitsu Borderless Office not only ensures your technology is keptup to date, but also provides advice and guidance to your peopleon how they can get the most out of it. Additionally,to make sure it is working for them, we embed analytics tounderstand their experiences. Through our digital advisoryservices, we continuously enhance the experience, allowingthem to stay focused on what matters most – delivering greatcustomer experiences.It all adds up to a digital workspace that gives your people theflexibility to work securely, wherever and wherever they choose.Fujitsu Borderless Office12345EmpoweredProductiveSecureCustomer focusedAgileAny device, anywhereenables workers tochoose how they bestget work done.Advisory services derivemaximum benefits fromthe latest technologies.Zero Trust keeps yourworkers and data safein the cloud.Data analyticscontinuously ensuresthe best experience.Collaboration enablesmulti-disciplined teamsto move at pace anddrive innovation.2
A value-based approach, explainedBorderless Office is more than a technology deployment. As a key Microsoft partnerand one with extensive M365 experience, Fujitsu helps you maximize the value of yourtechnology investment. The overall Fujitsu end-to-end delivery approach gives you achoice of one, some, or all of three distinct phases:Journey Builder1Consultancy engagement defines a customer’s baselineposition and the outcomes and values to be delivered throughtransforming with M365. Identification of customer-specific value through FujitsuResultsChain methodology. Workshops to establish security, compliance, connectivity,technology baselines, and deployment strategy. Persona and workstyles assessment. Fujitsu, Microsoft, and industry best practice. Evergreen roadmap planning.Agile TransformationHuman-centric transformation focusing on people, theirexperience, productivity, and collaboration in a secure andcompliant manner.2 Agile delivery. Targets the attitudes, beliefs, emotions, and relationshipsto drive optimal behaviors, and ultimately successfultransformation results. Easy strategies to measure your transformationsuccess efficiently. Established configuration templates and guidelines.Managed ServiceDelivering continuous value through an evolving service,always up to date, reducing the digital dexterity gap andbrand protection.3 Enables sustained long-term agility. Promotes individual and group development, so your culturestarts thriving and reaching new levels of productivity andcollaboration. An evergreen platform to ensure ongoing compliance andto add further value to your Borderless Office.3
Your organization’s benefitsA complete, intelligent, secure Borderless Office is our vision for every organization. Upondelivery of this combination of industry-leading cloud platforms and Fujitsu expertise, youcan expect:Maps to valueBy understanding your organization, we focus ondelivering in areas that align to your needs,creating value throughout the engagement.Security and complianceWe simplify and consolidate security operations andposture, minimizing and mitigating threats whileensuring compliance.Productivity and collaborationBorderless Office offers an enhanced user experience,encourages collaboration, and drives creativity.EvolutionOur digital advisors analyze the user experience and latestfeatures to continuously improve the service, increasingand accelerating business value from your investments.Borderless Office service optionsBorderless Office offers 4 service options, which can be tailored to your individual needs and maturity:1 Modern WorkspacePowered by Microsoft 365,enables your people tosecurely work from anywhereusing their preferred devices: Cloud Productivity andCollaboration2 Customer ExperienceCentreProvides a digital first singlepoint of contact for support,available 24x7: Digital ExperienceManagement4 Intelligent OfficeEnsures your people arealways productive, with onsite support delivered whereand when they need it most:Provides a reimagined officeexperience, turning them intoa hub for collaboration, reconnecting and innovation: Multi-Channel Contact powered Digital Interactive Virtualby AWS ConnectAssistance Unified Endpoint Management Virtual Desktops & Applications Security & ComplianceManagement Evergreen as a Service3 Workplace SupportVirtual Agent with naturallanguage processingTechnical Customer ServiceExperts in over 40 languages Campus, Mobile and HomeDelivery On-Site SupportServices Intelligent Lockers / VendingMachines Online Catalogue & KnowledgeServices using ServiceNow Fixed & Mobile Walk-UpServices Actionable User Insights Multi-vendor Maintenance & Password/access managementRepairServiceswith voice biometrics Visitor Management Touchless Secure Entry Thermal Imaging with Face &Mask Recognition Way Finding & DigitalSignage Desk / Room Booking andOccupancy Management Digital FacilitiesManagementNote: Some solutions are only available in certain regions. Please check with your local representatives for availability.4
Why Fujitsu?Ready to pick a partner? Fujitsu looks after over8 million end-user devices worldwide and has beenrecognized as a Leader in Gartner 2020 MagicQuadrant for Managed Workplace Services, Europe,for the fourth year running.Customer storyTo sum up, we are: Focused on experience: Our User Experience experts usesentiment analysis to ensure that your workforce receivesthe best experience, so they can thrive. Secure: With clients include military, security, centralgovernment, and major financial services firms, we aretrusted with the sensitive operations of highly stringentorganizations. A leader in vision and execution, as recognized by Gartner:We have market-leading expertise, developed by supportingapproximately 3.7 million workers worldwide. Scalable: Our global presence and highly talented teamsenable us to quickly adapt to support your changing needs,anywhere.Centrica is a global energy and services company, serving over25 million customers in the UK, Ireland, and North America.With brands including British Gas, Bord Gáis Energy, and DirectEnergy, it is backed by a team of more than 10,000 engineers.As technology grows in power and service delivery, Centrica isdeveloping innovative products and services, such as the Hiverange of products, for over a million customers.Fujitsu was the clear choice basedon service and digital transformationcapabilities that played a centralrole in its approach. Working incompetitive markets, every poundwe spend needs to deliver costefficiency and value for money.Darren MilesVP GLOBAL INFRASTRUCTURE & OPERATIONS, CENTRICA Flexible: We offer flexible commercial terms that are tailoredto the needs of our customers and their business objectives.Where next?Technology is a driving force in changing the wayyou work and the results we can achieve, together.Cloud platforms are enterprise-ready and, with ourvalue-based approach, there couldn’t be a better timefor your organization to capitalize on the benefitsof adopting modern ways of working. Freeing yourpeople to get work done, securely, anywhere.For more information, please visit our website or sign upfor a session in our Virtual Digital Transformation Center,where we can work with you to co-create your BorderlessOffice and demonstrate the value it can deliver.“Create an environment foryour people to thrive.” 2021 Fujitsu Technology SolutionsAll rights reserved, including intellectual property rights. Fujitsu, the Fujitsu logo, other Fujitsu trademarks or registered trademarks are trademarks or registered trademarks ofFujitsu Limited in Japan and other countries. Other company, product and service names may be trademarks or registered trademarks of their respective owners. Technical data aresubject to modifications and delivery subject to availability. Any liability that the data and illustrations are complete, actual or correct is excluded. Designations may be trademarksand/or copyrights of the respective manufacturer, the use of which by third parties for their own purposes may infringe the rights of such owner. ID-7644-001/03-2021
It all adds up to a digital workspace that gives your people the flexibility to work securely, wherever and wherever they choose. . Some solutions are only available in certain regions. Please check with your local representatives for availability. . Centrica is a global energy and services company, serving over 25 million customers in the .
