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The Prosci Methodologywww.prosci.com/webinarsProsci MethodologyJuly 2021 Webinar1AgendaMethodologyContext Prosci, Inc. All Rights Reserved.ProsciMethodologyProsciHub Solution Suite22 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsEvolution of the Prosci Methodology 2003 ‐ 2021Online Methodology Tool–CM Pilot20032004Prosci 3‐Phase Process,CM Toolkit and People SideAdvancement ofImpact Index Tool20062011(2016)Addition of PCT ModelLaunch MethodologyRefresh Study2014(2017)Online Portal and eToolkit2018Enhanced Methodology20212020Virtualization of 3‐dayCertification Experience3 Prosci, Inc. All Rights Reserved.3Why People Choose ProsciResearch Based Prosci, Inc. All Rights Reserved.Focus on ResultsEasy‐to‐UseHolistic Training44 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsWhy You Want to Choose Prosci MethodologyProsci has Certified over75,000Change PractitionersIn Demand Skill Prosci, Inc. All Rights Reserved.Recognized CertificationGlobal Community55ChangePractitionerJourney ModelProsci Methodology takeswhat we know about people,change and results andorganizes it into a simplerepeatable process toachieve change success.A visual model, fromthe point of view ofthe practitioner, thatillustrates how topractically andactively engage in thechange managementdiscipline with Prosci Prosci, Inc. All Rights Reserved.66 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsProsci ModelsDescribe whatwe know aboutpeople, changeand results.7 Prosci, Inc. All Rights Reserved.7 ADKAR ModelDescribes the five ‘building blocks’ or elements anindividual needs to achieve for a change to besuccessful.Prosci Models are thefoundationalknowledge andbeliefs that underpinour unique approachto the people side ofchange. Unified Value PropositionChange management on a page. 5 Tenets of Change ManagementA basis for the what and why of change management. Prosci Change Triangle (PCT) ModelDescribes the four critical aspects of any successfulchange effort and how they are interrelated. Human Factors of ROIDescribes the three factors that directly contribute toor constrain a project’s return on investment. Prosci, Inc. All Rights Reserved.88 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsProsci Methodology ScopeWhat is it?A process to enable the peopleside of change to deliver resultsWhy use it?Improve change managementeffectivenessWho uses it?Certified Change PractitionersHow to use it?Customized to initiative todeliver adoption and usageWhen to use it?Ideally, at project initiation9 Prosci, Inc. All Rights Reserved.9Prosci MethodologyProsci Change Triangle ModelA framework that shows the four critical aspectsof any successful change effort and how they areinterrelated: a shared definition of success withleadership/sponsorship, project management andchange management.ADKAR ModelDescribes the five ‘building blocks’ or elements an individualneeds to achieve for a change to be successful.Impacted individual is at the center of the Prosci Methodology.Individual success leads to organizational success.Phase 3 – Sustain OutcomesPurpose: To realize the value of the change byensuring the change is adopted and theorganization is committed and prepared to sustainthe change.Phase 1 – Prepare ApproachPhase 2 – Manage ChangePurpose: To position the change for successby developing a customized and scaled changemanagement strategy with the necessarysponsorship and commitment.Purpose: To achieve adoption and usage of thechange by creating, implementing and adaptingplan(s) that will move individuals and theorganization through ADKAR transitions. Prosci, Inc. All Rights Reserved.1010 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsOrganizational Change Requires Individual ChangeHelping individuals through ADKAR11 Prosci, Inc. All Rights Reserved.11“ The secret to successful change lies beyond the visible andbusy activities that surround change.Successful change, at its core, is rooted in something muchsimpler: how to facilitate change with one person.”Jeff HiattProsci founderCreator of ADKAR Prosci,Prosci. Inc.All RightsReserved. All RightsReserved.1212 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsADKAR Model on a PageADKAR elementDefinitionWhat you hearTriggers for buildingAAwarenessOf the need for change“I understand why ”Why?Why now?What if we don’t?DDesireTo participate andsupport the change“I have decided to ”WIIFMPersonal motivatorsOrganizational motivatorsKKnowledgeOn how to change“I know how to ”Within context (after A&D)Need to know duringNeed to know afterAAbilityTo implement requiredskills and behaviors“I am able to ”Size of the K‐A ntTo sustain the change“I will continue to ”MechanismsMeasurementsSustainment13 Prosci, Inc. All Rights Reserved.13The ADKAR Model Defines Successful Change at ScaleChange with one person Or 1,000 people Or five people Or 20 people Prosci, Inc. All Rights Reserved.1414 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsPeople Change at Different avitaRahimGraceAlanaEric15 Prosci, Inc. All Rights Reserved.15Aligning ADKAR Model With Sequential and Iterative ChangeSequential Change ProcessA change that results from aseries of progressive steps thatculminate in a singular pushto the organization.Iterative Change ProcessA change that results fromrepeated cycles of change, witheach cycle moving toward thefinal, intended Release/Sprint Level Prosci, Inc. All Rights Reserved.DiscoverDKACheckRADKADoRAKADKARR1616 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsADKAR Model SummaryWhy Manage a personal transitionIdentify what is needed for successful changeFocus conversationsDiagnose gaps (which element is missing?)WhenKickoffGo LiveADKAOutcomesRThroughout the project lifecycleWhoChange practitioner completes the ADKAR status checks on highly impacted groups.Include managers of impacted groups in conducting the status checks and support them in acting on the results. Prosci, Inc. All Rights Reserved.1717Begin with Project HealthProsci Change Triangle (PCT) Model Prosci, Inc. All Rights Reserved.1818 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsPCT Model: Critical Aspects for SuccessGovernance and directionDecisions and actionsA reason for changeDefined benefits and objectivesUnits of measureTechnical sideTime, cost, scopeDesign, develop, deliver Prosci, Inc. All Rights Reserved.People sideIndividual and organizationalEngage, adopt, use1919Relationship Between L/S, PM, CM Prosci, Inc. All Rights Reserved.2020 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsPCT Assessment Over the Project LifecycleWhy Health check throughout your project Track your organizational performance Determine if the initiative delivered what was expectedWhenKickoffOutcomesScore InterpretationHigh RiskAlert20‐2410‐1925‐30StrengthWhoWhom would you engage with the PCT Assessment to create a shared vision and monitor the health of the project?A sponsor, project manager, project team, key stakeholders, others? Prosci, Inc. All Rights Reserved.2121Prosci Methodology Prosci, Inc. All Rights Reserved.2222 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsProsci Methodology and Prosci 3‐Phase Process Prosci, Inc. All Rights Reserved.2323“ It is not the answerthat enlightens,but the question.”Eugène IonescoRomanian‐French playwright Prosci,Prosci. Inc.All RightsReserved. All RightsReserved.2424 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsProsci 3‐Phase Process Plain Language Questions25 Prosci, Inc. All Rights Reserved.25Prosci 3‐Phase ProcessPurpose statementPlain languagequestionsPhases, stagesand activitiesDeliverable Prosci, Inc. All Rights Reserved.2626 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinars4 P’s10 Aspects of Change ImpactRisk AssessmentRole Roster27 Prosci, Inc. All Rights Reserved.27 Prosci, Inc. All Rights Reserved.ADKAR BlueprintScaled PlansTracking PerformanceAdapting Actions2828 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsReview PerformanceTime to OutcomesSustainment ApproachSustainment Roles29 Prosci, Inc. All Rights Reserved.29Prosci Methodology is Designed to Enable Change SuccessWe Change for a ReasonBegin with the end in mind: What is the reason for change? What is the initial health of theproject including the strength ofthe definition of success?We Apply Change Management to Realize theBenefits and Desired Outcomes of the ChangeWe sustain outcomes: Now, where are we? Are we done yet? What is needed to ensure the change sticks? Who will assume ownership and sustainoutcomes?Organizational Change RequiresIndividual ChangeOrganizational Outcomes are theCollective Result of Individual ChangeWe prepare our approach: What are we trying to achieve? Who has to do their jobs differently and how? What will it take to achieve success?We manage change effectively: What will we do to prepare, equip andsupport people? How are we doing? What adjustments do we need to make?Change management is an enabling framework for managing the people side of change Prosci, Inc. All Rights Reserved.3030 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsHub Solution SuitePortal.Prosci.comAnytime, anywhere access via the Prosci Portalto digital content, resources and tools thathelp you excel in change management.Research HubThe experience of thousands ofchange leaders at your fingertipsKnowledge HubContent and resources to buildyour knowledge and skills tosucceed at changeProximaYour guide to managing changethroughout a project or initiative3131 Reserved. Prosci.Prosci, AllInc.RightsAll RightsReserved.31A single point of access to Prosci research,including core studies, topical studies, and relevantdata across a broad array of topics.Research HubThe experience ofthousands of change leadersat your fingertips.Reference over 20 years of best practices, lessons learned and insightsfrom thousands of change leaders around the world. Reserved. Prosci.Prosci, AllInc.RightsAll RightsReserved.323232 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsA single point of access to content and resourcesrelated to a specific Prosci training programor learning experience.Knowledge HubContent and resources tobuild your knowledge andskills to succeed at change.Transition from learning to application by understanding key conceptsand building new skills to succeed at change.3333 Reserved. Prosci.Prosci, AllInc.RightsAll RightsReserved.33A web application that guides you through theProsci Methodology focusing on the people side of changethroughout a project or initiative.ProximaYour guide to managingchange throughout aproject or initiative.Achieve change success and deliver value to the organization by followinga structured, adaptable and repeatable approach. Reserved. Prosci.Prosci, AllInc.RightsAll RightsReserved.343434 Prosci, Inc. All rights reserved.
The Prosci Methodologywww.prosci.com/webinarsPart 2 of Webinar Series: Evolving to Elevate Change Success2002 – 2020Prosci 3‐Phase ProcessMulti‐Year,User‐CenteredDesign Journey2021 UpdateProsci 3‐Phase Process Prosci, Inc. All Rights Reserved.3535 Prosci, Inc. All rights reserved.
Microsoft PowerPoint - Prosci Methodology-July 2021 Webinar (v12) Author: dveatch Created Date: 7/21/2021 8:16:48 AM .
