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Canada Guide: Regions & IndustriesContrary to what you mayhave heard, lumberjacks,hockey sticks and snow arenot Canada’s chief exports.Visit ups.com/internationalor call UPS International Customer Service at 1-800-782-7892.Canada’s exports do not fit a stereotype any more than those of the United States do. What this means for you isopportunity because, similar to the U.S., Canada is vast, regional and has a huge variety of industries and needs. AtUPS, we know how to help businesses gain a strong foothold and flourish in Canada because we have been helpingcompanies succeed in getting there for 40 years. We know where the best opportunities lie for everything from hightech to professional services to industrial manufacturing. And to help you put this knowledge to use, we’ve teamed upwith the U.S. Commercial Service (part of the International Trade Administration) to provide assistance in finding thecustomers and developing the export strategies best suited for your business. Canada is, after all, a diverse countrywhere you can find the market or niche that is just right for your company’s needs.Provinces13 Yukon1. British Columbia-- Tourism: Employs 1 in 15 workingBritish Columbians.-- Entrepreneurial activity: British Columbialeads the country in start-up businesses.-- Other key industries: Forestry, fishing,mining (gold, silver, other minerals).3. Saskatchewan-- Agricultural industry: Grain, livestock and theirend products.-- Natural resources: Oil and gas, potash, uranium,and other mining.-- Manufacturing: Strong presence in food, beverages,chemicals, machinery and wood products.8. Nova Scotia-- Fishing: Strong in both offshore andinland fishing.-- Natural resources: Mining and drillingare strong in this province.-- Shipping: Major North American portin Halifax.2. Alberta-- Energy industry: Accounts for 25% of province’s GDP.Includes oil sands, natural gas and coal.-- Agriculture: Alberta is Canada’s second-largestagricultural producer.-- Forestry: Third-largest industry in province.4. Manitoba-- Agriculture: Wheat accounts for 40% of Manitoba’ssizable crop production.-- Manufacturing: Strong in food, machinery,transportation equipment and clothing.-- Mining: Also strong in the province, large sourceof employment.9. Prince Edward Island-- Smallest province in size and population.-- Agriculture: Famous for its potatoes.-- Tourism: Majority of jobs are in tourismand small businesses.12 Northwest Territories11 Nunavut1 British Columbia10 Newfoundland2 Alberta4 Manitoba3 Saskatchewan5 OntarioPeople per km220–302–510–200–2Prince Edward Island6Quebec97 New Brunswick8Nova Scotia5. Ontario-- Automotive: Home to plants for seven of the world’slargest vehicle manufacturers.-- Information technology: Huge growth potential,thanks in part to the technology triangle of Toronto,Ottawa and Waterloo.-- Other important industries: Aerospace and aviation,forestry (northern area of the province).6. Quebec-- Tourism: French-speaking Montreal is consideredCanada’s cultural capital.-- Aerospace: Several international companies areheadquartered here.-- Hydroelectric: Employs many, with world industryleader Hydro-Québec headquartered here.-- Mining and forestry: Export revenue in the billions.7. New Brunswick-- Main industries: Manufacturing and tourism.-- Natural resources: Fishing, forestry, energyand mining also important industries.10. Newfoundland-- Fishing: Biggest industry, developing new strategies andtechniques to align with quota and depletion issues.-- Mining: Exports of 700 million annually, mainlyiron ore.-- Pulp and paper mills: Third-largest industryin province.Territories11. Nunavut-- Smallest population in Canada.-- Inuit population: 80% of people in territory.-- Industries: Mining and resource development.12. Northwest Territories-- Economic development: Major investing inentrepreneurial endeavors.-- Important industries: Energy, mining (diamonds andminerals), oil and gas.13. Yukon-- Mining: 30% of the economy.-- Film industry: Majestic landscapes and long summerdays make the Yukon popular for location shooting.-- Other industries: Business and administration, fishing,and trapping.5–10 2016-2018 United Parcel Service of America, Inc. All rights es-and-their-main-industries/3

Canada Guide: Cultural InsightsVisit ups.com/internationalor call UPS International Customer Service at 1-800-782-7892.How great is this? Canada hasa holiday devoted to boxes.Boxing Day is December 26th, a national holiday in Canada and not a time to do normal shipping. The name comes fromthe old tradition of servants being given Christmas boxes by their employers, filled with things to share with their ownfamilies on the day after Christmas. Today, it’s more about shopping and watching hockey, but knowing about it and thetopics below could make a big difference in building relationships with your future Canadian business associates.CANADIAN THANKSGIVINGTECHNOLOGY TRIANGLEMULTICULTURALISMOctober: Now this is the perfect month tocelebrate Thanksgiving.Where do Canada’s best technology minds gowhen they have a brilliant idea?Did you hear the one about the Canadian,the Canadian and the Canadian?Canadians love to celebrate Thanksgiving as much aswe do. Only they do it earlier. Thanksgiving in Canadafalls on the second Monday in October and it’s asmuch of a holiday there as it is here. Most people havethe day off from work, schools are empty and no oneis expecting to receive or send a shipment. So whenthe second Monday in October rolls around, be sure towish your Canadian colleagues a happy day and saveyour delivery expectations for Tuesday. Rest days areSaturday, Sunday and official holidays.Just as we have our Silicon Valley, Canada has its ownhub of technology industries dubbed the TechnologyTriangle. Centered around the cities of Waterloo,Ottawa and Toronto, it is a hotbed for new ideas,start-ups and highly educated talent. Also called theOntario Technology Corridor, this area is in a provincethat generates 37% of Canada’s GDP. It’s the perfectregion to start in if you are looking to expand a techbusiness or cater to a cosmopolitan workforce.This is no joke: Canada embraces its multiculturalpopulation. Regardless of ethnicity or background,the people of Canada are united in one aspect: theyall proudly consider themselves and each other to betrue Canadians. This makes Canada one of the warmestplaces to do business (despite what the thermometersays). From having both English and French as officiallanguages countrywide to hosting the biggest Caribbeanfestival outside the Caribbean, Canada is truly the sumof its diverse parts.Keep track of international holidays here. 2016-2018 United Parcel Service of America, Inc. All rights reserved.4

Canada Guide: Shipping InformationLearn the finer nuances ofdoing business with ournorthern neighbor.Essential PaperworkSelect the links below to access the forms you need.U.S. Export Forms: from the U.S. to Canada Commercial Invoice — Three signed copies required unless usingUPS Paperless Invoice-- UPS Paperless Invoice is available for U.S. small package exportsto Canada.-- Shipments of documents in a UPS Express Letter Envelope do notrequire an invoice. NAFTA Certificate of Origin or U.S. Certificate of Origin(when applicable) Electronic Export Information (not required for exports to Canadaunless an export license or permit is required) U.S. Exporter Power of Attorney (POA) (when applicable) Packing ListU.S. Import Forms: from Canada to the U.S. Commercial Invoice — Three signed copies required unless usingUPS Paperless Invoice-- UPS Paperless Invoice is available for U.S. small package exportsto Canada.-- Shipments of documents in a UPS Express Letter Envelopedo not require an invoice. NAFTA Certificate of Origin (when applicable) U.S. Import Power of Attorney and Bond (when applicable) Packing ListTo learn more about how to complete these forms,download this detailed reference guide.Find and search all international forms here.Prepayment of Duties and Taxes OnlineA new service for consignees of cross-border shipments to prepay dutiesand taxes online prior to delivery for any package that is cleared by UPSbrokerage. This service is available from the U.S., or any export country, toCanada and 15 other destination countries when UPS is the broker. 2016-2018 United Parcel Service of America, Inc. All rights reserved.Visit ups.com/internationalor call UPS International Customer Service at 1-800-782-7892.We share many common values and the longest undefended border with our neighbor to the north. Alas, this does notgive us a free pass on the usual import/export paperwork and rules. Fortunately, when UPS is a part of your team, theselogistics can become easier. Use the information below to access everything you need, from essential paperwork tounique customs information, but also know we are available to answer any specific questions. After all, when you chooseUPS to be your shipping partner, our expertise becomes your expertise.Prohibited or Restricted CommoditiesUnique Customs InfoIn addition to the commodities that UPS prohibits to all countries served(listed here), it is prohibited to ship the following commodities to Canada.Canada Customs assesses and collects tariffs. Because the U.S. is a member ofthe World Trade Organization, imports from the United States are assessed atthe Most-Favored Nation (MFN) rate. Baby Walkers Paintball Markers and Air Soft Guns Personal Effects Products Made in IranComplete list of prohibited items to Canada here.UPS Paperless InvoiceUPS Paperless Invoice simplifies your paperwork by eliminating the needfor paper commercial invoices. It allows you to integrate order and shipmentprocessing electronically, and it reduces customs holds by streamlining thecustoms clearance process through transmitting information digitally.Learn more about UPS Paperless Invoice here.Import Value Limits to Canada: In most cases, when the value of the shipment is equal to or less than thede minimis value of CAD 20, the shipment may enter the country dutyand tax free. This means there is no extra cost to the shipper or consignee;a broker is not required. When you know and understand de minimis value, you can plan accordingly(always within the guidelines and regulations). For example, a strategy ofmaking smaller, more frequent shipments might enable your shipments tohave a de minimis value of CAD 20 or less. In such a case, customers’ needscould be met efficiently due to a streamlined entry and tax exemption. Justbe sure to research your own particular product, as not all commodities aresubject to de minimis even though they may be under CAD 20 in value.Special Clearance Requirements: Repair and Warranty Shipments Solid Wood Packing Material USDA InspectionsFind details and search Special Clearance Requirements here.Declared ValueWhen you ship with UPS, all domestic and international shipments and allpallets in a UPS Worldwide Express Freight shipment automatically haveDeclared Value of up to US 100. Should the value of your goods exceedthat amount, you can declare a value of up to US 50,000 per package or US 100,000 per pallet for an additional charge on most shipments.Learn more about Declared Value here.NAFTA InformationTariffs and quotas were eliminated on most products made in the U.S., Mexicoand Canada under the North American Free Trade Agreement (NAFTA). Thiscreated competitive advantages by enabling companies to lower costs byspreading production lines across the three countries. NAFTA is credited withthe increased development of global supply chains in industries as diverse asauto manufacturing, electronics, machinery and appliances. Thanks in part toNAFTA, Canada was the top purchaser of U.S. exports in 2016 a). If your product qualifies, use the “NAFTACertificate of Origin” form.For more information on NAFTA rules and regulations specific toCanada, visit here.Find more information on trade regulation exclusive toCanada here.5

Canada Guide: Resources & GlossaryGoing global is just a curlingstone’s throw away.Online ToolsAt UPS, we hope to make shipping to Canada feel as smooth as sliding a polished rock across a pristine sheet of ice. Usethe following tools, links and glossary to help you get your deliveries where they need to go efficiently and by-the-rules.From online tools that can help streamline the import/export process to useful third-party links to relevant governmentresources, we are committed to taking guesswork out of bringing your business to the Canadian market.UPS Billing TermsUse the convenient links below to help you with your shipping needs.UPS offers a variety of billing options to fit your business: Calculate Time and Cost: Find delivery dates, time and shipping costsfor UPS Services. Days of Operation: Find UPS-observed holidays in Canada. Import/Export Country Regulations: Find country-specific facts andrequirements that may impact your international shipment. UPS Import Control : Take control of your inbound international shipments. UPS Paperless Invoice: Speeds up the customs clearance process andeliminates the need for paper commercial invoices by transmitting dataelectronically. Quantum View Manage: Get up-to-date information about shipmentsyou send or those you’re expecting from one Web-based format that iseasily customizable. UPS Shipping Systems: Compare solutions side-by-side to see which oneworks best for you. UPS TradeAbility : A suite of Web-based tools to help companies manageand track their international trade.Options Charges can be billed to the shipper, receiver or a third-party payor. Charges for international shipping typically include freight, duties and taxes. Customers using UPS’s automated shipping systems can choose to have theshipping charges billed to one party and duties and taxes to another. Or,via the Split Duty VAT (SDV) option, customers can bill the freight and dutyto one party and the tax/VAT to another.*Helpful Links Canada Webinar Series: NAFTA Documentation Canadian-American Business Council Doing Business in Canada — U.S. Commercial Service Intellectual Property Tool Kit The American Chamber of Commerce in Canada U.S. Export Assistance Centers U.S. Commercial Service: Canada United States Trade Representative; Export Assistance for Small-andMedium-Sized Businesses 2016-2018 United Parcel Service of America, Inc. All rights reserved.Visit ups.com/internationalor call UPS International Customer Service at 1-800-782-7892.Here are just some of the many UPS international billing options youmay choose from: Shipper pays shipping costs; receiver pays duties and taxes. Receiver pays all charges (also referred to as “Freight Collect”). Shipper pays all charges (also referred to as “Delivery Duty Paid”or “Free Domicile”). Shipper pays shipping charges; a third party (could be in another country)pays the duties and taxes.Unless otherwise indicated, shipping charges are billed to the shipper’sUPS account number, and the consignee or receiver pays duties and taxes.Note: A “Duties and Tax Forwarding Surcharge”* is applied whenever theshipper requests that the duties and taxes be billed to a payor outside thedestination country. The third party’s UPS Account Number is required.*The UPS paper waybill does not support the SDV billing option.Customs Clearance ClassificationUse this glossary to help understand how the items you ship are definedby Canada customs. This will help ensure a speedy clearance process for allyour deliveries.Document ShipmentA shipment generally containing written, typed or printed communicationof no commercial value. Document shipments are usually considerednon-dutiable shipments and generally do not require export documentation(commercial invoice, etc.).Non-Document/DutiableAny commodity not meeting the document qualifications of Canada. AccessInternational Forms to view Canada’s Document Checklist for documentqualifications. Non-documents cannot be shipped in UPS Letter envelopes.Non-DutiableGoods that, due to their nature and/or value, are considered exempt fromcustoms duty, usually based on value, weight or quantity. The type of goodsthat are considered non-dutiable may vary by country.SamplesA low-value commodity that essentially has no commercial value. For textilegoods to qualify as a sample they must be mutilated or marked to renderthem not suitable for commercial use.Personal EffectsPersonal effects are items intended for the consignee’s personal userather than for distribution, business maintenance or wholesale/retailsale. Examples are clothing, used CDs, personal grooming items, a suitcasecontained within a carton or box, etc.The consignee shipping personal effects must use an authorized The UPS Store /Mail Boxes, Etc. location or a UPS Customer Centre. An inventory list withreason for move, confirmation that the personal items are six months orolder, and a photocopy of passport or ID card must also be included.6

Canada Guide: Unique SolutionsVisit ups.com/internationalor call UPS International Customer Service at 1-800-782-7892.Learn how UPS canhelp you harness retailopportunities here.No matter what your business needs, chances are they are going to be different from every other company’s. That’swhy UPS prides itself on being a logistics company. We are built around the intricacies of finding the right solution foreach of our customers’ individualized needs. In Canada, as with the rest of the world, those needs tend to grow outof finding the right opportunity. So to keep your business moving in the land of the maple leaf, here are some of theleading industries in Canada and how UPS can help you realize the many possibilities.RetailOpportunities for online retailers will continue togrow in Canada. E-commerce is expected to make up10% of all retail there by 2020, while online channelswill drive over 35% of growth in Canadian retail salesover the next 10 years. And the majority of currente-commerce sales — 63% — are made from companiesoutside Canada. UPS has a range of transportationand brokerage solutions to help you sell your productto this vast pool of Canadian customers, such as oureBrokerage Program designed specifically for onlineretailers, and Automated Brokerage Solutions (ABS)designed specifically for B2C shippers.Learn more about retail opportunities here.tech service providers the ability to meet SLAs andmaintain customer satisfaction across the provinces.In addition, our experience as one of the world’s largestcustoms brokers gives us unique insight and expertisewhen it comes to prompt clearance and speedydelivery of the products and materials associated withthis cutting-edge industry.Learn more about high tech opportunities here.Aerospace and AviationCanada is one of the largest aerospace markets inthe world, with most of it in the provinces of Quebecand Ontario. With companies such as Bombardier,Pratt & Whitney, Boeing and Rolls Royce all havingfacilities there, Canada has strong growth potentialfor companies that deal in parts, maintenance andsoftware for these industries. UPS specializes in theshipment of all these and more, with experience ineverything from custom packaging, the handling ofhigh-tech equipment and freight delivery.Learn more about aerospace and aviation opportunities here.High TechThe technology industry is huge in Canada and growing.From a highly educated workforce to consumers withmuch the same consumption demands as thosein the U.S., there is a great opportunity to expandyour tech business. UPS has been enabling high techsupply chains in Canada for over 35 years. We have anetwork of field stocking locations there to give high 2016-2018 United Parcel Service of America, Inc. All rights reserved.Oil and GasCanada is a major world producer of both naturalgas and crude oil. In fact, the world’s third-largestoil reserve comes from Canada, mostly from the oilsands. To get that kind of production, it takes a lotof equipment and over half of what Canada usescomes from the U.S. As the largest customs brokeragenetwork in North America, UPS has the expertiseto help get your parts to any location quickly andseamlessly, whether you specialize in somethingas big as industrial riggings or as small as a lug nut.Learn more about oil and gas opportunities here.AutomotiveCanadian automotive parts imports from the U.S.totaled 51.4 billion in 2017. With the push for moreenergy efficient vehicles comes the need to modernizeand update many plants. Whether your businessspecializes in technology or mechanics, finances orinsurance, there is great opportunity in the Canadianmarket. From our expertise in handling time-sensitivedocuments to a seemingly omnipresent delivery fleet,UPS has the logistics and reach to bring your productto this market.Learn more about automotive opportunities here.Importer Is Responsible for ClearanceIt is important to know that in Canada, the importer is responsible forcustoms clearance, unless other arrangements are made. To prevent yourCanadian customers from having to take on this responsibility, UPS offers aNon-Resident Importer (NRI) program. This program makes your supply chainmore efficient and gives you the ability to move your product quicker.Learn more about becoming a Non-Resident Importer here.Intellectual Property RightsBelieve it or not, Canada is on the U.S. special watch list regarding intellectualproperty rights (IPR). This is only because many companies don

UPS is your brokerage service provider, we offer free routine customs clearance for your exports into Canada for most of our Worldwide services. Learn more about all UPS Customs Brokerage Network options here. Customs Brokerage Network UPS Capital services offers a full range of financing and insurance options to