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2018 Insurer Fair Conduct Act NoticesDate OfTrackingPostmarkReceipt ByNumberDateOICInsurance CompanyComplainant/Complainant/ Insured Insured - Individual BusinessComplainant AttorneyBrian SullivanSullivan Law GroupRenee C. MauriceLine of Ins284-30-330(1)(3)(6)0001.181/2/2018 12/28/2017 GEICOJacob Dawes0002.18Allstate Insurance1/2/2018 12/28/2017CompanyRenee C. Maurice0003.18Ohio Security Insurance1/2/2018 12/28/2017Sarah L. EversoleCompany0004.181/2/2018 12/29/2017Geico GeneralInsurance Company0005.181/2/2018 12/28/2017Monique HansonOhio Security InsuranceDetweiler and AdamCompanyDetweiler0006.181/4/2018 12/29/2017 USAAAmy WolfSam ElderLaw Office of Sam ElderPIP0007.181/4/2018 12/29/2017 AllstatePhil LuongSam ElderLaw Office of Sam ElderPIP284-30-330284-30-370284-30-39548.30.15Not Specified284-30-33019.8648.30.015Randy HueySecurity NationalInsurance Co.PIPMichael T. WatkinsLaw Offices of Michael T. WatkinsPropertyMatthew G. Johnson, Esq.Ron Meyers & Associates PLLCPIP/UIMWilliam C. SmartKeller Rohrback L.L.P.PropertyWilliam E. Pierson Jr.Law Office of William E. Pierson,Jr. PC0008.181/4/2018 12/29/20170009.181/4/2018 12/29/2017 State FarmSharon KentSam ElderLaw Office of Sam ElderPIP0010.181/5/20181/4/2018 State FarmCaitlin BeggsSam ElderLaw Office of Sam ElderPIP0011.181/5/20181/3/2018Alicia PentecostJoseph W. ScuderiCushman Law Offices P.S.Auto0012.181/5/20181/4/2018 Liberty Mutual InsuranceJohn and DebraBaconRichard T. Beal, Jr.Ashbaugh Beal LLPCommercial0013.181/5/20181/4/2018Ohio Casualty Insurance John and DebraCompanyBaconRichard T. Beal, Jr.Ashbaugh Beal LLPCommercial0014.181/5/20181/4/2018American StatesInsurance CompanyJohn and DebraBaconRichard T. Beal, Jr.Ashbaugh Beal LLPCommercial0015.181/8/20181/4/2018 GEICODaniel BarkleySam ElderLaw Office of Sam ElderNational GeneralInsuranceFullwiler Construction INC.PIP/Property DamageRCW/WACPIPPage 148.30.010 & enial NotesofClaimxxxx2/7/2018- Response from Sarah Eversole onbehalf of Ohio Security Insurance company tolawyer of Complainant; William 84-30-330284-30-360284-30-38048.30.0151/19/2018 Received response from GEICOIndemnity Co. regarding IFCA notificationxFWD to CAP for Review1/19/2018 Received response from BullivantHouser Bailey PC rep. AmTrust NorthAmerica/Security National Insurance Co, regardingIFCA notification1/22/2018 Received copy of response via CertifiedMail2/7/2018- Received (identical to the 1/4 copy)IFCA 20 Day Notification sheet from Sam ElderLaw Office (this copy has document date)xxxxxxSEE ALSO - 0242.18; 0320.18; 0428.18

2018 Insurer Fair Conduct Act NoticesRec'd three separate copies of Mullin, Allen &Steiner 's basis for claim; two through USPS FirstClass, one through Certified Mail0016.181/8/20181/4/2018Underwriters at Lloyd'sLondonT-Scan CorporationJohn A. McHughMullin, Allen & SteinerCyber- Liability48.30.01548.30.0015 (5), (a) through (f)x1/30/2018: Received a response from CozenO'Connor on behalf of Underwriters at Lloyd's4/13/18: Received a notice from T-Scan statingthey are withdrawing this IFCA notice0017.181/8/20181/4/2018Famers r FireInsurance CompanyJ. Scott Ramsayand Marilyn Ramsayand Terri ReedJCM Northlink, LLCBradley W. HoffFoster Pepper PLLCGeneral LiabilityCharles K. DavisHarper Hayes PLLCCommercialJanelle CarneyGLP Attorneys0019.181/8/20181/5/2018 State Farm berty Mutual Insurance1/8/2018 American Fire InsuranceCompany0022.181/11/20181/9/2018 Affiliated FM InsuranceFirst Hill Plaza HOAas Trustee StevenA. Gaines & MonicaGainesDave von BeckLevy von Beck Comstock, P.S.0023.181/11/20181/9/2018 ProgressiveTanya MontoyaBrian M SullivanSullivan Law Group0024.181/11/20181/9/2018Casie BushFarmers InsuranceCompanySafeco InsuranceCompany of 027.181/12/2018United States Fire1/10/2018Insurance Co.0028.181/12/20181/10/2018Philadelphia IndemnityInsurance Company0029.181/12/20181/10/2018Liberty Mutual FireInsurance CompanyAmerican AlternativeInsurance CorporationKathryn M. KnudsenKeller Rohrback L.L.PCostco WholesaleCorporationBradley W. HoffFoster Pepper PLLCVernon and ColeneYoungFarmers InsuranceCompany of Washington0025.18J. Calman Industries, LLCRyan C. CastleHelios Law Group PLLCSunrise Landscaping, LLCScott W. EdwardsSchauermann Thayer JacobStaples & Edwards Attorneys atLawUIM CoverageBusiness and Propertyxxx48.30.015 (1)48.30.015 (5), (a) through (f)xProperty48.30.015 (1)48.30.015 (5), (a) through (f)284-30-330284-30-35048.30.015(8)x2/1/2018: Received a response from Marshall T.Potashner, Jaffe & Asher, LLP on behalf AmericanFire and Casualty Company2/20/2018 Received another letter correspondencefrom Marshall T. Potashner, Jaffe & Asher, LLP onbehalf of American Fire and Casualty Co.SEE ALSO - 0876.17PIP & UIM284-30-3302/1/18: Rec'd response from ProgressiveHomeownersBusiness and PropertyMicah R. LeBankConnelly Law Offices, PLLCMichael RossTristan N. SwansonAshbaugh Beal LLPCommercialRichard T. Beal, Jr.Ashbaugh Beal LLPCommercialNicole T. MorrowLether & Associates, PLLCHomeownersMichael and TeraHessxGeneral LiabilitySun Theresa ChoeThe Arbors in BellevueCondominium OwnersAssociation48.30.01548.30.0015 (5), (a) through 284-30-330284-30-38048.30.01548.30.01548.30.0015 (5), (a) through 8.30.015PropertyPage D to CAP for .015xxRefusal to pay amounts due and owing underhomeowner's insurance.x1/31/18: Received a response from Bullivant,Houser, Bailey PC on behalf of SafecoOther Complaint documents FWD to CAP.2/1/18: Received a response from Patterson,Buchanan, Forbes & Leitch on behalf of AmericanAlternative Insurance Corporation

2018 Insurer Fair Conduct Act Notices0030.181/16/2018Nationwide Liberty Mutual FireInsurance CompanyFarhiya AliLouis G. HunterLaw Offices of Louis G. Hunter0032.181/16/20181/11/2018Allstate InsuranceCompanyTracy HargroveKevin M. WintersHawkes Law Firm PS0033.181/16/20181/11/2018 Mutual of Enumclaw0034.181/16/20181/12/2018Country MutualInsurance Company0035.181/16/20181/10/2018Allstate InsuranceCompany0036.18Greg and ShawnaBonsenBrian C. NadlerChmelik Sitkin & Davis PSScott LundbergGLP Attorneys, P.S., Inc.Cari Franklin-HartForest Villa HomeownersAssociationCharles K. DavisHarper Hayes PLLCDwellingAutoAuto PIP, Claim #0432901502Underinsured Motorist 4-30-330284-30-360284-30-37048.30.015Joseph W. MooreMoore Law Group1/17/2018American Family1/13/2018Insurance CompanyMichelle KepplerJason MurphyPhillips Law Firm, PLLC0037.181/17/20181/13/2018 USAADerick TaylorBrian SullivanSullivan Law Group0038.181/18/20181/16/2018 041.181/18/20181/12/2018Allstate InsuranceCompany0042.181/18/20181/16/2018USAA, United ServicesAutomobile AssociationCaptain CharlesGunzelSean J GambleFriedman Rubin0043.181/19/20181/16/2018National GeneralInsuranceRobbin GordonTheresa M. BuchnerLaw offices of Steven D. Weier,Inc., PSPersonal Injury Protection (PIP) 48.30.0151/19/2018State Farm Fire and1/16/2018Casualty CompanyJan WagnerGrace DyerGrace V. Dyer, P.S.Homeowner's Policy; PersonalLiability Umbrella Policy0044.18Farmers InsuranceCompanyFamers Insurance1/16/2018CompanyElena Kolova,Benjamin Risha andReza KhanlariJacqueleneSobaszekDan BridgesMcGaughey Bridges Dunlap PLLCSam FogertySam J. Fogerty Attorney at LawSam FogertySam J. Fogerty Attorney at LawNorman DowleyCedarwood CondominiumOwners AssociationJesse D. MillerAshbaugh Beal LLPAutomobile InsurancePIP/UIMAdditional violations as disclosed in discovery284-30-395x"1)Unfairly compelling insured to submit to litigationin public forum, 2) failure to objectively considermedical evidence presented from insured's treatingphysicians and others, 3) failure to accuratelyinterpret findings of its records review doctors, 4)failure to choose a non-biased records reviewdoctor, 5) gross under-evaluation of the claim basedon the objective evidence, 6) ignoring relevantcommunications, 7) failure to communicate in timelymanner, 8) retraction of prior offers without any basisto do so, 9) failure to agree to arbitration, therebyforcing its insured to sue in public court andsubjecting her to increased costs and timecommitment to litigation, 10) negotiating fromposition of a third party claims handler while ignoringits first party duties of good faith and fair dealing. Afull detailed explanation of Mutual of Enumclaw'sIFCA violations is contained in our December 12,2017 letter to Mutual of Enumclaw"xSEE ALSO - 0894.17x1/29/2018 - We received a response from WilliamG. Earle on behalf of Country Mutual InsuranceCompany.xSEE ALSO - 0-330284-30-360284-30-370284-30-380Gloria and 0284-30-370284-30-380284-3048.30.015"And from such other violations as formal discoveryin the underlying action otherwise discloses"x284-30-33048.30.015 (listed in attached 5), (a) through (f)xUnderinsured Motorist (UIM)48.30.015(5), (a) through (f)xUnderinsured Motorist (UIM)48.30.015(5), (a) through (f)Commercial PropertyAutomobile, UnderinsuredMotorist Protection, PersonalInjury ProtectionPage 5), (a) through (f)48.30.01548.30.015(5), (a) through (f)284-30-330284-30-370x"Denial of benefits, bad faith, fraud,misrepresentation and violation of the ConsumerProtection Act"SEE ALSO - 0436.15 and 0440.15;1/18/2018 Received Certified Copy, Post marked1/13/20182/8/2018- Response on behalf of AllstateInsurance Company from Alfred E. Donahue ofWILSON SMITH COCHRAN DICKERSON.02/12/2018 Received two different responses fromUSAA regarding IFCA notificationx1/19/2018 Received IFCA via regular post in AMmail, Certified in PM mailx2/9/18: We received a response from State Farm

2018 Insurer Fair Conduct Act urich AmericanInsurance Company1/18/2018 USAAReece ConstructionCompanyA. Shawn HicksLaw Offices of A. Shawn HicksWha Sun BarkleyTroy Y. NelsonRandall Danskin, PSSubcontractor LiabilityAuto48.30.01548.30.015(5), (a) through -38048.30.15"Denying payment of treatment via an IME bydoctors not of the same profession"xNone specified"After reviewing the records [Progressive] offered 4,5000.00 to Tatiana, 4,200.00 to Konstatin and 0 to Lyubov, which in light of the injuries sustained,is unreasonable"x1/22/20181/19/2018 Foremost InsuranceRoss Hartwich0048.181/22/2018Progressive Direct1/18/2018Insurance CompanyTahtianaRomashenko,KonstantinRomashenko, &LyubovRomashenkoJames E. ShadduckLaw Offices of James E ShadduckUIM0049.181/22/20181/17/2018Dolores RossmanSean Kuhlmeyer, JDEmerald City Legal Services, PLLCPersonal Injury ProtectionAllstate InsuranceCompany0050.181/22/20181/19/2018 XL Group Insurance0051.181/22/20181/18/2018 /2018 Famers Insurance1/22/2018Commonwealth1/19/2018 Insurance Company ofAmerica0054.18Tri-City RailroadJoe CamposAllstate InsuranceCompanyWest Beach Condominium1/22/20180056.181/24/2018 Illegible0057.181/25/20181/23/2018 USAAJaydean Hamilton0058.181/25/20181/23/2018 USAAEula McMillianWilliams1/25/2018WS Aftermarket1/23/2018Services CorporationJames and MarcusWardSafeco InsuranceCompany of 24/2018 Allied World Specialty0062.181/29/20181/26/2018 State FarmDigalchemy, LLCAutoCommercial PropertyUIM CoveragePropertyRentalLifeSam ElderLaw Office of Sam ElderPIPJoseph W. MooreMoore Law GroupOsborne ConstructionCompanyRailroad Liability InsuranceBrent BeecherHackett Beecher & HartA. Robert E. ThomsonLaw Offices of A. Robert E.ThomsonMichael HealyLaw Offices of Michael HealyElizabeth PerryNikki GradovilleCharles K. DavisHarper Hayes PLLCJoseph W. ScuderiCushman Law Offices P.S.Brenda Big EagleJohn Hancock LifeInsurance Company(USA)Jesse D. MillerAshbaugh Beal LLPJanelle CarneyGLP AttorneysBrian Abbott0055.180059.181/19/2018 AssurantCallisto CondominiumAssociationRyan BestBest Law, PLLCKenneth R. FriedmanFriedman RubinRichard T. Beal, Jr.Ashbaugh Beal LLPJoshua P. MaurerMaurer -38048.30.01019.86Sam ElderLaw Office of Sam 8.30.015(5), (a) through (f)48.30.01548.30.015 (5), (a) through (5), (a) through (f)xxx2/6/2018- Received a response letter from FionaHunt on behalf of GEICO Insurance.x2/5/2018- Received a response from Alfred E.Donohue on behalf Allstate Insurance Company toJesse Millerx2/14/2018 -Received response letter fromparalegal of Lane Powell PC on behalf ofCommonwealth Insurance Company of Americax"Using 'peer reviews' to cut of treatment of a 1stparty insured"xAutoNone specifiedxAuto/WarrantyNone specifiedxHomeowners PolicyCommercialPIPPage 015 (1)48.30.015 (5), (a) through (f)FWD to CAP for Reviewx48.30.01548.30.015(5), (a) through -3048.30.015SEE ALSO - 0281.18xxSEE ALSO - 0127.17

2018 Insurer Fair Conduct Act Notices0063.181/29/2018Continental Casualty1/25/2018 Company and CNAInsurance Company0064.181/29/20181/25/2018 USAA0065.181/29/20181/25/2018Ameriprise Auto & Home Feng-Chi ntury InsuranceCompany0067.181/30/20181/27/2018 USAAONNI Laselle LP; ONNI 888 Robert D. BohmOLIVE ST. LPRobert D. Bohm PLLCAmy WolfStoneCrest Builders Inc.Keith AnnBlankenshipProperty and CasualtySam ElderLaw Office of Sam ElderPIPSteve TellerTeller Associates PLLCAuto-UIMRichard DykstraFriedman RubinCasualtySam ElderLaw Office of Sam ElderPersonal Injury Protection0068.181/30/20181/24/2018 USAAAlexandrosManettasMatthew G. JohnsonRon Meyers & Associates PLLCPIP0069.181/30/20181/25/2018 State FarmKacie BrayMarta L. O'BrienConnelly Law Offices, PLLCPIPJohn BigelowTristan SwansonAshbaugh Beal LLP0070.181/30/20181/26/2018 State Farm0071.181/31/2018American Bankers1/29/2018Adelaida SymesInsurance Co. of 29/2018 Liberty Mutual Insurance Eun Jung0074.181/31/2018 First ClassUSAA, USAA CasualtyInsurance CompanyJay LeiAutomobileJosias FlynnLegal Resolutions PLLCVehicle RepairJay LeiAuto InsuranceSam GrobergManu, Paroutand, Groberg & RicksAutomobileUIM/PIPKemperMua BorneJames E. ShadduckLaw Offices of James E ShadduckPersonal Lines AutoUnderinsured Motorist BodilyInjury0075.182/1/20181/30/2018GEICO ChoiceInsurance CompanyPierre DayagPaul M VeillonGalileo Law PLLC0076.182/1/20181/21/2018State Farm InsuranceCompanyMr. and Mrs.FrohmaderPaul J. Landry0077.182/1/20181/30/2018United ServicesAutomobile AssociationNathaniel D.CummingNeal BonrudLaw Offices of Neal Bonrud PLLCProperty0078.182/1/20181/30/2018 AmicaSusan PrallJoseph W. ScuderiCushman Law Offices P.S.Property0079.182/1/20181/30/2018 Ean Holdings LLCDarrius L HarrisEdward F. BoyerBoyer Law0080.182/1/2018 Priority MailTodd k. SkoglundTodd SkoglundCasey & Skoglund PLLCLifewise Health Plan ofWashingtonUIMPIP & UIMHealthPage -380284-3048.30.015"And from such other violations as formal discoveryin the underlying action otherwise discloses"284-30-395294-30-395"Failure to make reasonable offer, forcing litigation"48.30.015(1)48.30.015(5), (a) through (f)x2/21/2018- Response from attorney MistyEdmundson from SOHA & LANG, P.S. on behalfof Mid-Century Insurance Company48.30.015(1)xSee also: 015(1)48.30.015(5), (a) through (f)19.8648.30.015(1)48.30.015(5), (a) through (f)48.30.015(1)48.30.015(5), (a) through 48.30.01548.30.015 (1)48.30.015 (5), (a) through 38048.30.015 (1)xxx02/13/2018 Rcvd electronic response from WilsonSmith Cochran Dickerson representing AmicaMutual Insurance Co. regarding IFCA notificationxx

2018 Insurer Fair Conduct Act NoticesCountry MutualInsurance Company0081.182/5/2018 Illegible0082.182/5/20182/1/2018 Ticor Title 018 State Farm Insurance0085.182/5/2018Liberty Mutual Insurance Wener Geurtsen2/1/2018Corporationand Gabriella Ibarra0086.182/6/20182/2/2018 USAAEsperanza Soto0087.182/6/20182/2/2018 State FarmJonathan Davis0088.182/6/2018 IllegibleGEICO0089.182/7/20182/5/2018Twin City Fire InsuranceChentelle FullwilerCo.0090.182/7/20182/5/2018 USAA0091.182/8/20182/6/2018Nationwide InsuranceCompanyAmerican FamilyInsuranceCorey M. KaneLacy Kane & Kube P.S.Juan RamirezKeoni GoodfaceMellody MatthesJanelle HendersonLidia CoreniLiberty Mutual InsuranceDaniel SamuelsCompanyHomeownersTacoma Urban StorageLLCWinston MatthewsPhillabaum, Ledlin, Matthews &Sheldon PLLCTitle InsuranceBudget Arbor & LoggingBrian SheldonPhillabaum, Ledlin, Matthews &SheldonCGLMichael A. AtkinsMichael A. Atkins, P.S.UIMDaniel FoeMullavey, Prout, Grenley and FoeMatthew G. JohnsonRon Meyers & Associates PLLCKyle C. OliveOlive, Bearb Law Group PLLCRay C. BrooksBrooks Law FirmWilliam E. Pierson Jr.Law Office of William E. Pierson,Jr. PCVonda M. SargentThe Law Offices of Vonda M.SargentJames E. ShadduckLaw Offices of James E ShadduckRyan BestBest Law, PLLCHomeownersPIPUIMAuto-Personal Injury Protection48.30.015(1)48.30.015(5), (a) through 284-30-330284-30283-29-33048.30.015 (1)48.30.016 (5), (a) through 8048.30.015xBreach of commitment to issue title policyxxxxxxSEE ALSO -: 0148.18284-30-33048.30.015x03/01/2018 Received a response from Bullivant,Houser and Bailey representing Twin City FireInsurance regarding IFCAAuto48.30.015 (1)48.30.015 (5), (a) through (f)xUIM48.30.015Property and Casualty2/9/20182/6/20180093.182/9/20182/7/2018 USAARandal GordonA. Robert E. ThomsonLaw Offices of A. Robert E.ThomsonAuto48.30.0150094.182/9/20182/6/2018 PemcoRenee WalkerMatthew G. JohnsonRon Meyers & Associates 182/7/2018Petr and LianaBatazhanDavid RichardsonPDX Law Group, P.C.UIM48.30.015x0096.182/12/20182/9/2018State Farm Fire andCasualty CompanyJack and KarenChaneyA. Richard MaloneyLaw offices of A. Richard Maloney0097.182/12/20182/9/2018Depositors InsuranceCompanyGreg and ShawnaBonsenBrian C. NadlerChmelik Sitkin & Davis PSPersonal Injury -30-38048.30.01019.8648.30.015(1)48.30.015(5), (a) through (f)0092.18Allstate InsuranceCompanySEE ALSO - 0-370284-30-380284-3048.30.015Page 6xx02/20/2018 Received a response electronicallyfrom Wilson Smith Cochran Dickersonrepresenting First National Insurance Company ofAmerica to Atty Ryan Best.2/12/2018 - Originals sent to CAP for furtherreview.2/21/2018- Received Correspondence fromRichard Maloney on behalf of State Farm sentoriginals to CAP for further review of case#15517512/28/2018 Received Correspondence andsupporting evidence from Richard Maloney onbehalf of State Farm. Sent originals to cap forfurther review of case #1551751SEE ALSO - 0161.18, related IFCA of daughter

2018 Insurer Fair Conduct Act NoticesTravel InsuredInternational and/USITravel 12/20182/8/2018 USAA0100.182/12/20180101.182/12/20182/8/2018 8Thomas and RoryFitzpatrickThomas M. FitzpatrickTalmadge Fitzpatrick TribeCatrin OpravilPrestonTravel Insurance284-30-330Matthew G. JohnsonRon Meyers & Associates PLLCPIP284-30-330284-30-370284-30-38048.30.015xJon VollmerTim FriedmanRon Meyers & Associates PLLCAutomobile (UIM)284-30-330284-3048.30.015xMegan ThyagarajanKatie J. ComstockLevy Von Beck Comstock P.S.Property InsuranceAllstate InsuranceCompanyDaniel GreshowakScott ShawverGLP Attorneys, P.S. Inc.2/9/2018First American Property& CasualtyJames and JeanneCormierJack D. ThomasCasualty Loss Consultants Inc.Property2/12/20182/9/2018National GeneralInsurance Company /Integon PreferredInsurance CompanyJina WilsonTim FriedmanRon Meyers & Associates PLLCAutomobile (UIM)0105.182/12/20182/9/2018 MetLife Home & AutoTracy Curtis andRobert CurtisJoseph ScuderiCushman Law Office PS0106.182/12/20182/9/2018 Farmers InsuranceGary and AnetteDurandAndrew J MitchellLake City Law Group PLLC0107.182/13/20182/9/2018Philip LindholmHarold D. CarrLaw Offices of Harold D. Carr, P.S.Earnest TruebloodJr. as PersonalRepresentative ofthe Estate of DavidSandana Sr.Katie WhiteJacobs & Jacobs0108.182/14/20182/10/2018National GeneralInsurance Company /Integon PreferredInsurance CompanyState Farm InsuranceCompany2/12/2018 USAA0109.182/14/20182/12/2018 Liberty Mutual0110.182/14/20182/12/2018USAA InsuranceCompanyBunny Suos andPharat ThavyAmelia T. PazPhillips Law FirmKristin LaCroixScott ShawverGLP Attorneys, P.S. Inc.0111.182/15/20182/14/2018Unigard InsuranceCompany / QBELouis BareiFranklin D. CordellGordon Tilden Thomas & CordellLLP0112.182/15/20182/13/2018Allstate InsuranceCompanyAngelita GonzalezMichael RapsonStyles Law0113.182/15/20182/13/2018 USAAJacinta Heath a/k/aJacinta RichieCydney Cambell WebsterGLP Attorney's, P.S., Inc.0114.182/15/20182/12/2018 State FarmKevin ChapinJennifer BechtoldGLP Attorneys2/15/2018Progressive2/13/2018 Northwestern Insurance Christopher 018 USAAAaron W. a CarterMax InsuranceChong YeThe Ye Law Firm, Inc. P.S.Tim FriedmanRon Meyers & Associates PLLCBeau D. HarlanHarlan Law FirmAutoPropertyFarmers Smart Plan HomePolicy Washington48.30.015(1)48.30.015(5), (a) through 0-370284-30-38048.30.015(1)48.30.015 (5), (a) through (f)Automobile (UM)48.30.015 (1)48.30.015 (5), (a) through (f)Automobile48.30.015 (1)48.30.015 (5), (a) through (f)284-30-330284-30-370Automobile UM/UIM Policy48.30.015 (1)48.30.015 (5), (a) through 84-30-380284-30-330 (7)Auto- PIPCommercial General LiabilityAutomobilePIP & UMUnderinsured MotoristAutomobileAutomobile (PIP)Auto- Underinsured MotoristPage 84-30-370284-30-330 (2), (3) , (4) and (16)48.30.01548.30.015 (5), (a) through (f)284-30-330284-30-330284-30-37048.30.1548.30.015 (1)48.30.015 (5), (a) though (f)48.30.015 (1)48.30.015 (5), (a) though (f)284-30-330284-3048.30.01048.30.01548.30.015 (1)48.30.015 (5), (a) though (f)"See correspondence sent to Auturo Meza" Nocorrespondence attached.xLetter dated February 7, 2018, to Javier Alvarez andCara Berkley of First American Property & CasualtyxSEE ALSO - 0127.1648.01.0300xUnreasonably denied PIP benefits (limits) payable tothe insured, David Sandana Sr.x48.30.010See Letter of 2-9-2018 to Jay De La Cruz *No letterattached and no previous filed IFCA*19.86.093xxx3/9/2018 - Copies sent to CAP regarding Case #1498340xxSEE ALSO - 0560.16xxxx03/07/2018 Response from Progressive regardingIFCA notification

2018 Insurer Fair Conduct Act Notices0118.182/15/20182/12/2018 /14/2018 Liberty Mutual 2/14/2018 Geico 0125.18Wesco InsuranceCompanyDEP Homes CorporationKimberly Pollari andDerrick PollariAmerican Fire & Cas.Co.IDS Property CasualtyInsurance CompanyNeal E. Bonrud Jr.Law Offices of Neal Bonrud PLLCPeter MortDan's Top Notch SheetMetal. Inc.Yong Pun ElliotThomas M. WilliamsHarper Hayes PLLCDavid P. SiskJessica Jensen Law PSKyle StrumForeman Strum & Thede LLPMatthew ParkerPinnacle Law GroupHomeowners/RentalGeneral LiabilityHomeownersCGLAuto Insurance CoverageUnderinsured Motorist BodilyInjury InsuranceJason MarvinRobert D. BohmRobert D. Bohm PLLC2/17/2018 USAAScott WilliamsDarrell HarberHarber Appraisal2/20/20182/16/2018 Catholic Mutual GroupHeidi (Robertson)WestrumMarie DocterBriggs & Briggs0126.182/20/2018State Farm Fire &2/14/2018CasualtyAmy TottenJoseph W MooreMoore Law GroupHomeowners0127.182/20/20182/16/2018First National InsuranceCompany of AmericaWilliam CohillRafael UrquiaUrquia Law, PLLCAutomobile0128.182/21/20182/14/2018State Farm InsuranceCompaniesKellie & CeCeParkerStephanie MessplayVan Siclen, Stocks & FirkinsNicole Volpe KossLaw Office of Timothy Reid0129.182/21/20182/16/2018 USAA0130.182/21/20182/15/2018Houston CasualtyCompanyNorthwest BoringCompany, Inc.Zachary O. McIsaacAshbaugh Beal LLP0131.182/21/20182/16/2018Continental WesternInsurance CompanyVinuum Wine Importers &Distributors LLCRichard T. Beal, Jr.Ashbaugh Beal LLP0132.182/21/2018Mutual of Enumclaw2/13/2018 Insurance and StateFarm 2/22/2018 ProgressiveGeico AdvantageInsurance CompanyNicole KossProperty Damage- AutoUninsured MotoristRentalPersonal PropertyBuilders RiskKathleen ThaleMatthew G. Johnson, Esq.Ron Meyers & Associates PLLCPIPKenaw A. WagawLouis G. HunterLaw Offices of Louis G. HunterAutoSteven Sigo &Andrea WilburJack D. ThomasCasualty Loss Consultants Inc.PropertyPage 0284-3048.30.01548.30.015 (1)48.30.015 (5), (a) though (f)48.30.015 (1)48.30.015 (5), (a) though (f)48.30.015 (1)48.30.015 (5), (a) though .30.01548.30.015 (1)48.30.015 (5), (a) through (f)48.30.015 (1)48.30.015 (5), (a) through 380xxxxx"And from such other violations as formal discoveryin the underlying action otherwise discloses"x*Prior Complaint Reference 5 (5), (a) through (f)284-30-330(11)284-30-330284-30-37048.30.015 (5), (a) through (f)48.30.015 (8)(a)284-30-330 (1-3), (5), (13) and (17)284-30-350 (1-3)284-30-360 (3) and (4)284-30-370284-30-380 (1), (3) and Please see attached letter"xx48.30.010xxxx48.30.015(5), (a) through Letter to Mike Elia, Progressive Insurance, datedFebruary 16, 20183/13/2018: Received correspondence from Betts,Patterson & Mines on behalf of State Farm Fire &Casualty Company.5/17/2018: Received correspondence from Betts,Patterson & Mines on behalf of State Farm Fire &Casualty Company,

2018 Insurer Fair Conduct Act /20180138.180139.182/22/2018 ProgressiveAmerican National2/22/2018 General InsuranceCompanyAllstate Insurance2/23/2018CompanyKaitlin StevensJack D. ThomasCasualty Loss Consultants Inc.Martin VargasLou V. DelorieThe Delorie Law FirmPIPJerald FrettsKamela J. JamesMorgan James PLLCAutoAutoPIP2/26/20182/22/2018 USAASuzanne MillerDaniel P. MalloveLaw Offices of Daniel P. Mallove2/26/2018Geico General2/22/2018Insurance CompanyLilia Y. MaldonadoVargasBrian L. HuntDunn & Roy, PCPierre BordersThomas FarrellFarrell Law Offices0140.182/26/20182/21/2018 Geico Insurance0141.182/26/20182/21/2018Zurich AmericanInsurance Group d/b/aAmerican Guaranty &Liability0142.182/26/20182/23/2018Allstate InsuranceCompany0143.182/26/20182/22/2018Liberty Mutual FireInsurance Company0144.182/27/2018Government Employees2/21/2018 Insurance CompanyFrances Dobrenskia/k/a GEICO0145.182/27/2018 First ClassMutual of EnumclawInsurance Company0146.183/1/2018 First ClassForemost Insurance0147.183/1/20182/27/2018 PemcoCity of KentGeoffrey M. GrindelandMills Meyers Swartling P.S.Stephen A. EggermanEggerman Law Firm, PSMichael KranzCity of Mount VernonColm NelsonFoster Pepper PLLCJJ ThompsonArmitage & Thompson, PLLCCarlisle CreekCondominium AssociationJessica R. BurnsStein, Sudweeks & Houser, PLLCAlbert HunstadPaul S. KubeLacy Kane & Kube P.S.Yingxiang TaoAthe

Insurance Company JCM Northlink, LLC Charles K. Davis Harper Hayes PLLC Commercial 284-30-330 284-30-380 48.30.015 x 0019.18 1/8/2018 1/5/2018 State Farm Insurance Casie Bush Janelle Carney GLP Attorneys UIM Coverage 48.30.015 48.30.0015 (5), (a) through (f) x 0020.18 1/8/2018 1/5/2018 Farmers Insurance Company J. Calman Industries, LLC Kathryn .