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i. Prepare to receive evacuees and provide for their health andwelfare.j. Maintain records of financial expenditures and shelter supply use.k. Upon notification that an emergency or disaster has occurred, theDCFS will activate the emergency plan to include:i.Situation analysis.ii.Mobilization of resources.iii.Coordination of all welfare services provided by public andprivate welfare or welfare-related agencies and VOAD.iv.Carry out these responsibilities in close cooperation withthe Emergency Operations Center (EOC).4.Recoverya. Keep shelters open as long as necessary.b. Arrange for return of evacuees to homes or for transportation tolong-term shelters, if necessary.c. Deactivate unnecessary shelters.d. Clean and return shelters to original condition and negotiatereimbursement for any damages.e. Assess social service needs of victims.f. Coordinate various available social services.g. Inform public of social service availability, including state, federaland private assistance.h. Continue welfare assistance to the eligible needy as circumstancedictates and current policies allow.i. Assist in centers for granting relief to victims of emergencies.C. ExecutionThe method and scope of response will depend on the extent of human needscreated by the disaster as well as the condition under which services can bedelivered. DCFS in Caddo Parish will respond immediately to meet humanneeds caused by a natural or manmade disasterIV. ORGANIZATION AND ASSIGNMENT OF RESPONSIBILITIESThis section of the annex takes the operational considerations and recasts them asspecific duties and responsibilities for designated local government departmentsand supporting agencies. The task assignments detailed below are extensive, butcertainly not exhaustive. Items may be added or deleted as deemed necessary at thetime of the particular emergency.A.General Organization1. The Louisiana Department of Children and Family Services (DCFS)establishes policies, procedures, and provides guidance to the ParishAgency in order to develop and maintain statewide capability of servicedelivery to meet human needs caused by a disaster. The Office of FamilySupport is organized with an inherent response oriented capability as theCaddo Parish Emergency Operations PlanESF 6 – Page 7Version 1.1 (2016)

2.welfare arm of the local government.The organizational structure of Emergency Welfare Services of CaddoParish is found in Appendix 1.Key positions for emergency operations in Caddo Parish have beenestablished to assure the administration of emergency welfare servicesand for the efficient use of staff during a disaster. The key positions arethe Director and his or her alternates who may administer emergencywelfare services from an On-Site Center or the Office of Family Support.In any disaster or emergency, it is the responsibility of Caddo ParishOHSEP and DCFS to coordinate all welfare assistance and services toindividuals and families administered by public and private welfare orwelfare-related agencies, and civic and church groups to fully use allpublic and private welfare resources within Caddo and Parish; and toassure the availability of welfare assistance and services to victims of anydisaster or emergency.3.4.B.Assignment of Responsibilities1. Caddo Parish Office of Homeland Security and EmergencyPreparednessa. Contact the American Red Cross (NW LA Chapter) if public shelteroperations are necessary.b. Coordinate shelter activities through the Emergency OperationsCenter.c. Provide communications capability between shelter(s) and theEmergency Operations Center by way of amateur radio volunteers.d. Provide public information regarding shelter locations andtransportation routes.e. Arrange for public transportation to shelters if necessary.f. Provide periodic briefings to EOC staff regarding shelter operations.g. Assemble a team of representatives from involved organizations todevelop the emergency public welfare annex.h. Designate a DCFS representative to serve as the Social ServicesCoordinator In the Emergency Operations Center (EOC).i. Maintain the Caddo Emergency Operations Plan.2. American Red Cross (NW LA Chapter)a. Identify shelter sites.b. Oversee shelter activities.c. Survey shelters.d. Develop agreements for shelter use.e. Provide proper shelter markings.f. Provide for crisis marking of unmarked shelters.g. Ensure training of shelter managers and support personnel.h. Provide shelter management kits and supplies.i. Establish public information and education programs.Caddo Parish Emergency Operations PlanESF 6 – Page 8Version 1.1 (2016)

j.k.Activate and deactivate shelters, as needed.Manage reception and care activities, to include registration, staffing,lodging, feeding, processing evacuee information, etc.l. Arrange with local health, mental health and social service agenciesto provide support personnel.m. Develop a policy concerning pet care at shelter facilities.n. Develop a shelter operations organization chart.o. Provide individual and family support services at shelter sites.p. Provide for crisis counseling to disaster victims.q. Coordinate shelter use including meals.r. Maintain shelter log and evacuee inventory.3. Shelter Coordinator (American Red Cross)a. Coordinate with DCFS concerning social services assistance inpublic shelters.b. Include DCFS workers in all shelter training and exercises.4. Law Enforcementa. Provide security at designated shelters as well as at reception/stagingareas and lodging and feeding centers.b. Provide traffic control during movement to shelters.c. Provide alternate communications between shelters and EOCthrough mobile units, if necessary.5. Fire Servicesa. Periodically survey shelter sites for fire safety.b. Assist with emergency medical problems at shelters includingemergency transportation to area hospitals.c. Provide fire suppression for shelters, if necessary.6. Military Unitsa. Deliver emergency water supplies as needed.b. Assist with emergency transportation, as needed.c. Inform EOC team of shelter availability on military properties.d. Coordinate use of shelter facilities on military properties.7. Public Works/Utilitiesa. Inspect shelter sites for serviceability.b. Maintain water supplies and sanitary facilities at shelter sites duringduration of emergency.8. Code Enforcementa. Inspect structural capabilities of designated shelters.9. Department of Children and Family Servicesa. Develop a roster of essential employees who must be availableCaddo Parish Emergency Operations PlanESF 6 – Page 9Version 1.1 (2016)

b.c.d.e.f.g.h.i.j.k.l.during emergencies.Develop plans for the security of essential employees’ families.Develop plans for the security of agency files.Coordinate all emergency social services plans with the CaddoParish Office of Homeland Security and Emergency Preparednessand with appropriate state and federal agencies.Develop emergency aid agreements with volunteer social serviceagencies.Coordinate with volunteer agencies for the distribution of donatedfood and clothing to disaster victims.Ensure that DCFS staff is available to assist at shelter sites.Ensure that agency clients have access to evacuation transportation.Ensure that adequate supplies are available for all shelter sites.Maintain communication with volunteer social services providers.Establish an emergency training program for staff and exercise thisprogram regularly.Assist in disaster assistance centers, as necessary.10. Evacuation Coordinator (Caddo Parish OHSEP)a. Coordinate with the Caddo Parish Sheriff’s Office, Shreveport PoliceDepartment and Louisiana State Police during evacuationmovements.b. Work with DHH/OPH and the Caddo Parish Council on Aging todevelop a roster of persons in the area who will require specialassistance under evacuation conditions.V.DIRECTION AND CONTROL1. All shelter activities will be coordinated through the EmergencyOperations Center.2. Shelter managers will be responsible for the operation of their individualshelters.3. Shelter plans and procedures will be developed by the American RedCross to meet specific contingencies.4. All local departments and agencies will support shelter operations, asneeded.5. Staff from supporting agencies will work under the operational control ofthe shelter coordinator.6. This section provides guidance to the emergency preparedness and officeof family support for overall management of the annex. Issues consideredhere include:a.The Director of DCFS is a member of the EOC team and isresponsible for coordinating all emergency social servicesactivities.b.All departments and agencies providing direct social services orrelated activities under emergency conditions will retainoperational control of their staff and facilities. They mustCaddo Parish Emergency Operations PlanESF 6 – Page 10Version 1.1 (2016)

coordinate their activities through the DCFS coordinator.c.DCFS will develop pertinent contingency social service proceduresas appendices to this annex.7. During times of emergency, DCFS may:a.Designate staff members to represent their department at the EOC.b.Assign staff to provide emergency welfare resources available tovictims.c.Continue to operate from DCFS.VI. CONTINUITY OF GOVERNMENTEach department according to the standard operating guidelines establishes lines ofsuccession to each department head.Lines of succession for emergency public welfare activities at DCFS are establishedby departmental policy.VII. ADMINISTRATION AND LOGISTICS1. Shelter ManagementShelters will be operated in accordance with American Red Cross managementprocedures. The American Red Cross (NW LA Chapter) will provide sheltermanagement training on a regular basis.2. Records And ReportsRegistration forms are used to record information about evacuees. The ShelterManagers will periodically report to the Emergency Operations Center andreport the condition and numbers of people in each shelter.3. CommunicationsThe telephone will be the primary means of communication to each shelter.When telephones cannot be used, emergency services two-waycommunications along with amateur radio operators will be used.4. Shelter StockingShelters will be stocked with appropriate supplies to include food, water andsanitary facilities, clothing, bedding and other supplies as needed.5. Shelter MarkingSigns identifying public shelters will be prepared for each designated shelter.In the event that a crisis requires the use of additional shelters, expedient signswill be made and posted at each shelter location.6. Social ServicesPublic social services are needed during emergencies. The Department ofChildren and Family Services should ensure that activities are administered inan orderly, efficient manner.Caddo Parish Emergency Operations PlanESF 6 – Page 11Version 1.1 (2016)

7. DCFS ProgramsDuring a disaster, DCFS assists families with needed assistance programsthrough D-SNAP. This program is entirely different from the regularSupplemental Nutrition Assistance Program (SNAP).8. Available SheltersThe American Red Cross (NW LA Chapter) maintains a current list ofavailable shelters, which may be required in an emergency and/or disaster.9. Delivery of AssistanceDelivery of assistance will be made through DCFS in conformity withestablished policies and procedures of the Emergency Welfare ServicesProgram. DCFS will provide technical assistance, manpower and supplies tosupport Caddo Parish operations as appropriate. Support agencies will provideessential logistics to assure their designated emergency functions.VIII. PLAN DEVELOPMENT AND MAINTENANCECaddo Parish OHSEP along with the Red Cross and DCFS in Caddo Parish willassume the primary responsibility for this annex and develop appropriateprocedures to implement it. This annex will be annually reviewed and maintainedby Caddo Parish OHSEP, Red Cross and DCFS.IX. AUTHORITY AND REFERENCESAmerican Red Cross. Statement of Understanding between the FederalEmergency Management Agency (FEMA) and the American Red Cross. ARC2267. Washington: American Red Cross, 1982.Federal Emergency Management Agency. Disaster Operations-A Handbook forLocal Governments. CPG 1-6. Washington: FEMA, 1981.Federal Emergency Management Agency. Emergency Shelter. L-91. Washington:FEMA, 1978.Federal Emergency Management Agency. Shelter Management Handbook. P&P8.Washington: FEMA, 1981.Also, see Basic Plan.X.APPENDICES TO ANNEX F1. Organizational Chart2. Shelter Locations and Information Points3. Emergency Shelter PlanCaddo Parish Emergency Operations PlanESF 6 – Page 12Version 1.1 (2016)

4. Critical Transportation Needs Shelter Plan5. Special Needs Evacuation and Shelter Plan6. Sheltering of Animals7. Standard Operating Guidelines8. Donations ManagementCaddo Parish Emergency Operations PlanESF 6 – Page 13Version 1.1 (2016)

Appendix 1 – Organizational ChartsEMERGENCY OPERATIONS CENTERCaddo OHSEP DirectorEOC Staff & SupportAgenciesSupportAgenciesAmerican RedCrossCaddo OHSEP DeputyDirectorDepartment ofChildren &Family ServicesSalvation ArmyNWLA VOADCTNSDSNAPDHH/OPHLANGCaddo HealthUnitNursing andMedicalSupportCaddo Councilon AgingPublicAssistanceProgramsCaddo Parish Emergency Operations PlanESF 6 – Appendix 1 – Page 14Version 1 (2016)

Appendix 2 – Shelter LocationsAny one or combination of the following locations can be utilized for public shelter in theevent of a local evacuation. The shelter sites may also be utilized for hosting evacueesfrom the Louisiana Gulf Coast region in the event of a hurricane. The American RedCross may designate additional locations for shelters if required to meet the immediateneeds of the public during a major emergency. (Note: Emergency and after-hour contacttelephone numbers for shelter sites are kept on file at the American Red Cross office).I.CADDO PARISH SHELTER SITESA. The following General Population Shelters are run by the American RedCross in the event of a hurricane evacuation of south Louisiana. These sheltersmay also be used for local evacuation, if needed, and as determined necessaryby the type and scale of the local disaster.1. LSUS Shreveport750-800 capacityOne University PlaceShreveport, LA 71115797-50002. Southern University600 capacity3050 Dr. Martin Luther King Dr.Shreveport, LA 71107670-6000B. Critical Transportation Needs Shelters (CTNS) will only be opened in the eventof a hurricane evacuation of south Louisiana. All wrap-around services forCTNS are provided by DCFS. Louisiana State Police provides security for theshelters. Medical Reserve Corps trailers are pre-staged at both locations. Theshelters are listed in the order that they would be opened.1. Jewella2,400 capacity8810 Jewella AvenueShreveport, LA 711082. Westpark1,500 capacityAtkinson DriveShreveport, LA 71129C. A city-run shelter can be opened at Riverview Hall with a capacity for 500Caddo Parish Emergency Operations PlanESF 6 – Appendix 2 – Page 15Version 1 (2016)

people. Shreveport Police Department would be responsible for security. RedCross would provide cots and possibly feeding. The shelter would be for bothGeneral Population and CTN.D. The Medical Special Needs Shelter is located in Bossier Parish at the BossierCity Civic Center with a capacity of 200.E. The Pet Shelter for CTNS and GP would be located in Bossier Parish at theLouisiana Department of Agriculture and Forestry facility in Haughton.F. The Sex Offender Shelter would be located in Claiborne Parish at the WadeCorrectional Center in Homer with a capacity of 120.II.HOTELS/MOTELSNOTE: The following is a list of lodging accommodations that the public maychoose to stay at as an alternative to public shelters. All expenses incurred at thefollowing facilities are the responsibility of the individual.The Remington Suite Hotel and Spa220 Travis StreetHilton Shreveport104 Market StreetSam’s Town Hotel and Casino315 Clyde Fant ParkwayBest Western Chateau Suite Hotel201 Lake StreetFairfield Place2221 Fairfield AvenueShreveport Travelodge2134 Greenwood RoadSleep Inn & Suites Medical Center3215 Samford AvenueWyndham Garden Shreveport1419 E. 70th StreetRamada Shreveport5101 Westwood Park DriveSuper 8 ShreveportCaddo Parish Emergency Operations PlanESF 6 – Appendix 2 – Page 16Version 1 (2016)

4911 Monkhouse DriveResidence Inn4910 W. Monkhouse DriveDays Inn Shreveport Airport4935 West Monkhouse DriveBaymont Inn and Suites Shreveport Airport5101 Monkhouse DriveStudio 6 Shreveport5020 Hollywood AvenueQuality Inn Shreveport5402 Interstate DriveMerryton Inn5204 Monkhouse DriveHampton Inn Shreveport Airport5226 Monkhouse DriveHoliday Inn Express & Suites West5420 Interstate DriveMoonRider Inn & Suites5215 Monkhouse DriveHampton Inn and Suites Shreveport/South8340 Millicent WayHoliday Inn Express & Suites Shreveport South Park Plaza8751 Park PlazaHoliday Inn Shreveport Airport West5555 Financial PlzHomewood Suites Shreveport5485 Financial PlazaHilton Garden Inn Shreveport5971 Financial PlazaCourtyard by Marriott Shreveport Airport6001 Financial PlazaCaddo Parish Emergency Operations PlanESF 6 – Appendix 2 – Page 17Version 1 (2016)

Howard Johnson Shreveport5715 Rasberry LnLa Quinta Inn and Suites Shreveport6700 Financial CirComfort Suites Shreveport6715 Financial CircleComfort Inn Shreveport9420 Healthplex DriveFairfield Inn by Marriott Shreveport6245 W Port AvenueSleep Inn and Suites Shreveport6720 Klug Pines Rd I-20 Exit 10 Pines RdMotel 6 Shreveport7296 Greenwood RdCountry Inn Motel Vivian1032 South Pine StreetCaddo Parish Emergency Operations PlanESF 6 – Appendix 2 – Page 18Version 1 (2016)

Appendix 3 – Emergency Shelter PlanPUBLIC SHELTERCADDO PARISH OHSEP: 675-2255 (24 Hours)AMERICAN RED CROSS: 865-9545 (24 Hours)Primary Public Shelter OperationsLA DCFS: 676-7323Shelter SupportI.GENERALThe responsibility for shelter management rests with the local American Red Cross(NW LA Chapter). The American Red Cross has traditionally been assignedresponsibility for shelter management in time of disaster. The organization and theirpersonnel – both paid and volunteer – are trained, equipped and prepared to fulfillthe shelter responsibility.When faced with a need to shelter evacuees, local government officials must decidewhether or not to open shelters. The American Red Cross must decide whichshelters should be opened. Close coordination between emergency services, CaddoOHSEP and the American Red Cross is essential to assure a cohesive response tothe need. The Emergency Operations Center (EOC) should be operational by thetime the shelter decision is made. A Red Cross representative available at the EOCwill help coordinate the community’s response to the disaster and assist withsheltering needs.II.SHELTER ACTIVATIONWhen residents are forced to move from their homes during an emergency orpotential emergency situation, an evaluation will be made as to the need forcongregate shelters. Caddo OHSEP, the American Red Cross and local emergencyservices will determine if such a need does exist. If it is determined that publicshelter operations are necessary, the following steps will be implemented:A.Local Emergency Services (Fire, Police, Sheriff’s Office, etc)1. Notify

4. Housing activities will provide for short and long-term housing needs of emergency and disaster victims. Housing activities may include rental assistance, temporary housing, loans for house repair and/or replacement of primary residences. 5. Human services include all government and relief organization actions to