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QUICK GUIDEto Community ResourcesSeptember 2014City of RoanokeCity of SalemRoanoke Countywww.councilofcommunityservices.org2-1-1 VIRGINIAPO Box 598Roanoke, Virginia 24004Dial 2-1-1 or 800-230-6977www.211virginia.org
AIDS/HIV/STDCarilion Infectious Disease CareDrop-In Center-Testing and ResourcesPlanned ParenthoodRoanoke City Health DepartmentRoanoke County/Salem Health DepartmentRoanoke County/Vinton Health 540)283-5050(540)387-5530(540)857-7800AFTER SCHOOL/MENTORINGBaptist Friendship HouseBig Brothers Big SistersBoy ScoutsBoys and Girls Club-9th StreetBoys and Girls Club-9th Street NWBoys and Girls Club-James Madison MiddleBoys and Girls Club-Woodrow Wilson MiddleBoys and Girls Club-Garden City ElementaryBoys and Girls Club-Bonsack ElementaryFamily Service-Teen Outreach ProgramGirl ScoutsGoodwill-GoodGuidesJefferson CenterProject DiscoveryStraight StreetWest End Center for YouthYMCA Magic (540)342-0902(540)342-2332CHILD CARE/PRESCHOOLChild Care AwareGet Well Center-Sick Child CareHead StartRoanoke City Preschool ProgramRoanoke County Preschool )853-2957(540)562-39002TRANSPORTATIONLOA Area Agency on Aging-SeniorLogistiCare-MedicaidRADARSmart Way Commuter BusValley MetroUTILITY ASSISTANCECommonwealth Catholic CharitiesHelping Hands FundPresbyterian Community Center-NE & SERoanoke Area Ministries (RAM House)NW & SWSt. John’s Episcopal ChurchSalvation ArmyRoanoke City Social ServicesRoanoke County Social 5(540)853-2591(540)387-6087VETERANSAMVETSDisabled American VeteransParalyzed Veterans of AmericaRoanoke Vet CenterTAP-EmploymentUS Department of Veterans AffairsVeterans Affairs Medical 342-9726(540)283-4908(800)827-1000(540)982-2463WIC – WOMEN, INFANTS & CHILDRENRoanoke City Health DepartmentRoanoke County/Salem Health DepartmentRoanoke County/Vinton Health 1
Turning Point Domestic Violence ShelterAfter Hours(540)343-5335(540)345-0400SOCIAL SECURITYSocial Security Administration(800)772-1213SOCIAL SERVICESRoanoke City Social ServicesRoanoke County Social Services(540)853-2591(540)387-6087SUBSTANCE ABUSEAvenues to RecoveryBlue Ridge Behavioral HealthcareCarilion CONNECT24-HourHealth MattersMethadone ClinicMount Regis 6-1100THRIFT SHOPSGoodwill-Cave ngeGoodwill-Salem, East Main St.Goodwill-Salem, West Main St.Goodwill-VintonRescue Mission of RoanokeSamaritan InnSalvation 0)343-7227(540)343-1447(540)563-5585CHILD SUPPORTDivision of Child Support Enforcement(800)468-8894COUNSELINGBethany Hall Recovery Home for WomenBlue Ridge Behavioral HealthcareCarilion CONNECT-24-HourCommonwealth Catholic CharitiesFamily Service of Roanoke ValleyHealth MattersMental Health America of Roanoke ValleyNew Horizons HealthcareRESPOND-Lewis-Gale -0931(540)283-2556(540)776-1100CREDIT COUNSELINGClearPoint Credit CounselingMoney Management INESAdult Protective Services-24-HourBlue Ridge Behavioral HealthcareCrisis InterventionEmergencyChild Protective Services-24-HourDomestic Violence Hotline-24-HourDomestic Violence Services-TAPAfter Hours EmergenciesPoison Control-24-HourSexual Assault Response & Awareness-SARA24-HourSuicide Hotline-24-Hour (English)24-Hour (Spanish)DENTALBradley Free 800)784-2432(540)344-51563
Carilion Clinic-ChildrenCHIP-ChildrenDental Hygiene Clinic-VWCCProject Access-Acute Pain OnlyRescue n Cancer SocietyBlue Ridge Autism CenterBlue Ridge Independent Living CenterBrain Injury Services of SW VADeaf & Hard of Hearing ServicesTTYFoundation for Rehab EquipmentVA Dept. for the Blind & Vision ImpairedVA Dept. for Aging & Rehab 540)561-7475(804)662-7010EMPLOYMENT/CAREER SERVICESCenter for Employment Training-TAPGoodwill IndustriesRoanoke Workforce CenterVirginia Cares-Ex-OffenderVA Dept for Aging & Rehab-Disabled, )342-9344(540)204-9725FAMILY PLANNING/PREGNANCY SERVICESCarilion Adolescent and Student Health(540)985-9075Commonwealth Catholic Charities(540)342-041124-Hour(800)296-2367Crisis Intervention-Blue Ridge Women’s Center(540)362-435724-Hour(800)712-4357Planned Parenthood(540)563-3457Roanoke City Health Department(540)283-5050Roanoke County/Salem Health Department(540)387-5530Roanoke County/Vinton Health Department(540)857-78004PARENTINGChildren’s TrustCHIPFamily Service of Roanoke ValleyFor Kids Sake-Conflict Resolution CenterPrevention CouncilStraight Street-Teen 40)342-2063(540)772-4341(540)206-4030POLICE ( NON-EMERGENCY)Roanoke City Police DepartmentRoanoke City Sheriffs OfficeRoanoke County Police DepartmentRoanoke Valley Crime LineSalem Police DepartmentVirginia State e City Parks & RecreationRoanoke County Parks, Recreation & TourismSalem City Parks & ENIOR CITIZENSAARPLOA Area Agency on Aging(888)687-2277(540)345-0451SHELTERFamily PromiseRed Shield Lodge-MenRescue Mission of RoanokeRoanoke Area Ministries (RAM House)Day ShelterSamaritan Inn-MenStill Standing-Women’s Day ShelterTRUST 43-3753(540)343-1447(540)339-9574(540)344-80609
Family Service of Roanoke Valley-GuardianshipLegal AidLOA Area Agency on Aging-SeniorsVirginia Lawyer Referral )552-7977MEDICAID/MEDICARE/FAMISBlue Ridge Independent Living-DisabledLOA Agency on Aging-SeniorsRoanoke City Social ServicesRoanoke County Social ServicesSocial Security AdministrationVirginia Premier Health 7-6087(800)772-1213(540)344-8838MEDICATION ASSISTANCEBradley Free ClinicDownHome PharmacyHelping Hands FundNew Horizons HealthcarePartnership for Prescription AssistancePresbyterian Community Center-NE & SEProject AccessRoanoke Area Ministries (RAM House)NW & SWMILITARY MEMBERS AND FAMILYAmerican Red CrossAfter HoursOperation First ResponseVirginia Military Family Support CenterOFFENDERS/EX-OFFENDERSProbation & Parole District 15Virginia noke Medical Center for Women(540)981-1246FOOD PANTRY/CLOTHING CLOSET/BABY ITEMSBaptist Community Center-SE-Food(540)342-8452Baptist Friendship House-SWFood, Clothing, Baby(540)343-5437Belmont Baptist Church-SE-Food(540)343-5539Blue Ridge Women’s Ctr-Maternity, Baby Items (540)362-4357Bonsack Baptist Church-Food(540)977-5701Greene Memorial United Methodist-Baby Items(540)344-6225Light of Salvation-Food, Clothing, Haircuts(540)793-9018Manna Ministries-Vinton-Food, Clothing(540)589-1375Mt. Zion AME-NW-Food(540)342-4954Presbyterian Community Center-NE & SE-Food(540)982-2911Rescue Mission-Clothing(540)343-7227Saint Francis-RAM House-NW & SWFood, Clothing(540)342-7561Salem Church of God-Food(540)387-2068Samaritan Inn-Men’s Clothing(540)343-1447Rosalind Hills Baptist Church-SW-Food(540)344-7888(540)981-1732FOOD – SOUP KITCHENSRoanoke Area Ministries (RAM 289-0280(540)400-8301FREE CLINIC/HEALTH CENTERBradley Free ClinicNew HorizonsProject AccessRescue -4200(540)777-7671GED INSTRUCTION/LITERACYBlue Ridge LiteracyGED HelplineLiteracy Volunteers of Roanoke 387-5257(540)342-93445
Roanoke City Public SchoolsRoanoke County Public SchoolsSalem City Public SchoolsTAP-GED (540)767-6223Southeast Rural Community Assistance-Plumbing (540)345-1184TAP-Emergency, Weatherization, Plumbing(540)283-4800HOUSING – TRANSITIONALRed Shield Lodge-MenTRUST EESCommonwealth Catholic Charities(540)342-7561HOSPITALSCarilion Roanoke Community HospitalCarilion Roanoke Memorial HospitalLewis-Gale Medical CenterVeterans Affairs Medical 982-2463HOUSINGRoanoke Redevelopment & Housing AuthorityVirginia Housing Search.INFORMATION/DIRECTORY ASSISTANCECell Phone Customer ServiceDirectory AssistanceEmergency AssistanceFree Directory AssistanceMiss Utility-Call Before You DigVDOT Traffic InformationVirginia Relay-Hearing 81(877)428-8844LABOR/INDUSTRYEqual Employment Opportunity CommissionLabor & IndustryLabor Wage & Hour DivisionVirginia Workers Compensation 540)776-2700LANDLORD/TENANTLegal AidRoanoke Fair Housing Board-DiscriminationUS Dept. of Justice -Housing DiscriminationVirginia Fair Housing 00)669-9777(888)551-3247LEGAL ADVICE/REPRESENTATIONAMVETS-Benefits for VeteransBlue Ridge Independent Living TRoanoke CityRoanoke CountySalemVintonHOUSING – FINANCIAL AIDCentral Intake-Community HousingResource CenterHUD-Foreclosure Prevention CounselingAfter HoursPresbyterian Community Center-NE & SERoanoke Area Ministries (RAM House)NW & SWSaint John’s Episcopal ChurchSalvation ArmyHOUSING – REHAB/REPAIRRebuilding (540)400-09597
Boys and Girls Club-Woodrow Wilson Middle (540)853-2358 Boys and Girls Club-Garden City Elementary (540)853-2971 Boys and Girls Club-Bonsack Elementary (540)977-5870 Family Service-Teen Outreach Program (540)563-5316 Girl Scouts (540)777-5100 Goodwill-GoodGuides (540)581-0620 Jefferson Center (540)343-2624
