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PaYtmFebruary 5, 2022BSE LimitedDept of Corporate ServicesPhiroze Jeejeebhoy Towers,Dalal Street, Fort,Mumbai - 400 001National Stock Exchange of India LimitedThe Listing DepartmentExchange PlazaBandra Kurla Complex,Mumbai - 400 051Scrip Code: 543396Symbol: PAYTMSubject:Earnings Conference Call - PresentationDear Sir/ Madam,In furtherance to our letter dated January 31, 2022 and in terms of regulation 30 of the SEBI (ListingObligations and Disclosure Requirements) Regulations, 2015, please find enclosed copy of thepresentation made during the earnings conference call held today i.e. Saturday, February 5, 2022.The presentation will also be hosted on the Company's website, www.paytm.com .Request you to kindly take the same on record.Thanking you,Yours Sincerely,Fications LimitedEncl. As aboveOne 97 Communications LimitedCorporate Office - B 121, Sector 5, Noida 201301 , Indiacompliance.officer@paytm.comT: 91120 4770770www.paytm.comRegistered Office - 136, First Floor, Devika Tower, Nehru Place, New Delhi-110019F: 91120 4770771CIN: L72200DL2000PLC108985

Earnings PresentationQuarter Ending December 20211

DisclaimerBy attending the presentation or by reading the presentationslides you agree to be bound as follows:This Presentation is prepared by One 97 CommunicationsLimited (“Company”) and is for information purposes onlywithout regards to specific objectives, financial situations orneeds of any -particular person and is not and nothing in itshall be construed as an invitation, offer, solicitation,recommendation or advertisement in respect of the purchaseor sale of any securities of the Company or any affiliates in anyjurisdiction or as an inducement to enter into investmentactivity and no part of it shall form the basis of or be reliedupon in connection with any contract or commitment orinvestment decision whatsoever. This Presentation does nottake into account, nor does it provide any tax, legal orinvestment advice or opinion regarding the specific investmentobjectives or financial situation of any person. Before acting onany information you should consider the appropriateness of theinformation having regard to these matters, and in particular,you should seek independent financial advice. ThisPresentation and its contents are confidential and proprietaryto the Company and/or its affiliates and no part of it or itssubject matter be used, reproduced, copied, distributed,shared, retransmitted, summarised or disseminated, directly orindirectly, to any other person or published in whole or in partfor any purpose, in any manner whatsoever.The information contained in this Presentation is a generalbackground information of the Company and there is norepresentation that all information relating to the context hasbeen taken care of in the Presentation. We do not assumeresponsibility to publicly amend, modify or revise anyinformation contained in this Presentation on the basis of anysubsequent development, information or events, or otherwise.This Presentation includes certain statements that are, or maybe deemed to be, “forward-looking statements” and relate tothe Company and its financial position, business strategy,events and courses of action.Forward-looking statements and financial projections arebased on the opinions and estimates of management at thedate the statements are made and are subject to a variety ofrisks and uncertainties and other factors that could causeactual events or results to differ materially from thoseanticipated in the forward-looking statements and financialprojections. Representative examples of factors that couldaffect the accuracy of forward looking statements include(without limitation) the condition of and changes in India’spolitical and economic status, government policies, applicablelaws, international and domestic events having a bearing onCompany’s business, and such other factors beyond ourcontrol.Forward-looking statements and financial projections include,among other things, statements about: our expectationsregarding our transaction volumes, expenses, sales andoperations; our future merchant and consumer concentration;our anticipated cash needs, our estimates regarding our capitalrequirements, our need for additional financing; our ability toanticipate the future needs of our merchants and consumers;our plans for future products and enhancements of existingproducts; our future growth strategy and growth rate; our futureintellectual property; and our anticipated trends and challengesin the markets in which we operate. Forward-lookingstatements are not guarantees of future performance includingthose relating to general business plans and strategy, futureoutlook and growth prospects, and future developments in itsbusinesses and its competitive and regulatory environment.These forward-looking statements represent only theCompany’s current intentions, beliefs or expectations, and norepresentation, warranty or undertaking, express or implied, ismade or assurance given that such statements, views,projections or forecasts in the Presentation, if any, are corrector that any objectives specified herein will be achieved.or advisors, as such, make no representations or warranties,express or implied, as to, and do not accept any responsibilityor liability with respect to, the fairness, accuracy, completenessor correctness of any information or opinions contained hereinand accept no liability whatsoever for any loss, howsoever,arising from any use or reliance on this Presentation or itscontents or otherwise arising in connection therewith. Theinformation contained herein is subject to change without anyobligation to notify any person of such revisions or change andpast performance is not indicative of future results.This document has not been and will not be reviewed orapproved by a regulatory authority in India or by any stockexchange in India. No rights or obligations of any nature arecreated or shall be deemed to be created by the contents ofthis Presentation.Use of Operating MetricsThe operating metrics reported in this Presentation arecalculated using internal Company data based on the activity ofour merchants, consumers and other participants in ourecosystem. While these numbers are based on what webelieve to be reasonable estimates of engagement, for theapplicable period of measurement, there are inherentchallenges in measuring usage across our large online, offline,in-store and mobile presence. The methodologies used tomeasure these metrics require significant judgment and arealso susceptible to algorithm or other technical errors. Weregularly review our processes for calculating these metrics,and from time to time we may discover inaccuracies in ourmetrics or may make adjustments to improve their accuracy,which can result in adjustments to previously disclosed metrics.In addition, our metrics will differ from estimates published bythird parties due to differences in methodology.We, or any of our affiliates, shareholders, directors, employees,2

To bring Half-a-Billion Indiansto the Mainstream Economy throughTechnology-led Financial Services

Q3 FY 2022 in numbersRevenue fromOperations 1,456 Cr 89% y-o-y 560%y-o-yQ2 FY 2022:OperationalHighlights 454CrContribution ProfitEBITDA(Before ESOP cost)( 393) CrTotal value of loansdisbursed throughPaytm 2,181 CrMerchantPayments GMV 2.5 Lakh CrNotes:1. MDR bearing instruments are primarily Paytm Wallet, net banking and debit and credit cards 19% y-o-yDriven by increase in processing merchantpayments through MDR bearing instruments,disbursements of loans on platform and recoveryof commerce business from covid impactContribution margin improved to 31.2% of revenuein Q3 FY 2022 from 8.9% in Q3 FY 2021EBITDA improved from ( 488 Cr) in Q3 FY 2021(63% of revenues) and ( 426 Cr) in Q2 FY 2022(39% of revenues) to ( 393 Cr) in Q3 FY 2022(27% of revenues) 366% y-o-yOver 4.4 million loans disbursed through platformin Q3 FY 2022 with 401% y-o-y growth 123% y-o-yProcessing of merchants payments through allinstruments (Paytm Wallet, Paytm bank account,other banks net banking, credit and debit cards,UPI)4

Continued momentum in Revenue growth, up 89% y-o-y 1,456 Cr89%y-o-y Growth339Payments and Financial services revenuegrew by 98% y-o-y Driven by growth in GMV of MDRbearing instruments by 77% 366% increase in the total value of loansdisbursed Increase in the device subscriptions, newlarge partnerships in our paymentgateway business, and incentives frompartner banks 1,086 Cr244 772 Cr2071,117843565Commerce and Cloud services grew 64%y-o-yQ3 FY21Payments and financialservicesQ2 FY22Q3 FY22Commerce and cloudservicesNotes:1. MDR bearing instruments are primarily Paytm Wallet, netbanking, debit and credit cards Rapid ramp-up in advertising revenue Recovery in commerce businesses fromcovid5

Payments and Financial Services Revenue grew 98%y-o-y driven by MDR bearing instruments GMV growth 1,117 Cr98%y-o-y Growth125Payments services to Consumers 843 Cr89586 565 Cr42Payments services to Merchants400 Revenue from Payment Services toMerchants was up 117% y-o-y to 586 Crdriven by MDR-bearing instruments GMV growth, new large partnerships inPayment Gateway services and growth indevice subscriptions269254Q3 FY21Payments Servicesto Consumers354406Q2 FY22Q3 FY22Payments Servicesto MerchantsRevenues at 406 Cr up 60% y-o-y,driven by growth in transaction volumesof our Paytm Payment Instruments andexpansion of use-casesFinancial Servicesand OthersNotes:1. Paytm Payment Instruments include Paytm Wallet, Paytm Bank account, Paytm Postpaid2. MDR bearing instruments are primarily Paytm Wallet, net banking and debit and credit cards3. MDR from Postpaid is included in Payment Services and not in Financial ServicesFinancial Services and Others Revenues at 125 Cr up 201%, primarilydriven by 366% growth in the value ofloans disbursed6

Monthly Transacting Users grew 37% y-o-y37%y-o-y Growth64.4 Mn57.4 Mn47.1 MnQ3 FY21Q2 FY22 Average MTUs up 17mn over the last 12months, and 6mn in the last quarter The increase in MTU has been driven byboth increase in new users acquisition aswell as better retention of transactingusers Our customers are showing greaterretention and higher engagement(measured by average GMV andtransaction per customer)Q3 FY22Notes:1. Monthly Transacting Users are Unique users with at least one successful transaction in a particular calendar month. Quarterly figures are average for the period7

Merchant payments GMV growth accelerated to123% y-o-y in Q3 FY 22 2.5 LakhCr123%y-o-y Growth 2.0 LakhCr 1.1 LakhCrQ3 FY21Q2 FY22 GMV from MDR bearing instrumentsgrew 77% y-o-y in Q3 FY 2022 GMV growth driven by increase in ouronline and offline merchant payments,increase in the user engagement, andimpact of the festive seasonQ3 FY22Notes:1. MDR bearing instruments: Paytm Wallet, netbanking and cards2. Gross Merchandise Value (GMV) is defined as the rupee value of total payments made to merchants through transactions on our app, through PaytmPayment Instruments or through our payment solutions, over a period. It excludes any consumer-to-consumer payment service such as money transfers8

Accelerated growth in the device subscriptions,1.4 mn new device subscriptions in the last 12 months2.0 Mn1.4 MnDevices Added1.3 Mn 1.4 Mn device subscriptions in the last12 months, and 0.7 Mn in the lastquarter alone Growth in EDC device subscriptionsdriven by new bank partnerships,brand integrations in EMI and festiveseason sales Made in India Soundbox launched0.6 MnQ3 FY21Q2 FY22Q3 FY22Notes:1. Total number of Paytm POS devices and Soundbox deployed at our in-store merchants9