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Solarplicity Energy LtdStandard Terms and ConditionsFixed and Variable Energy Supply Contract Terms and Conditions forthe supply of electricity or gas (or both) to domestic properties.Please refer to the corresponding page for the applicable tariffPlanetVariableRolling contract which could be subject to aprice change but no cancellation charge.Page 2Fixed TermTariffsPrices fixed for twelve months and includesa cancellation charge of 25.Page 11If you are unsure which tariff is applicable please refer to your welcome email orrecent electricity statement from LoCO2 Energy. Alternatively contact 0333 0044666for further assistance or find information online at www.solarplicity.com.Please read these terms andconditions and keep themsafe for future reference.Solarplicity Energy LimitedBatchworth House, Church Street, Rickmansworth WD3 1JETel: 0333 0044666 Email: info@solarplicity.com Web: www.solarplicity.comRegistered Address: Unit 8 Peerglow Centre, Marsh Lane, Ware, Hertfordshire SG12 9QLSolarplicity Energy Ltd Registered in England 08053210 GB VAT No 184 7242 89February 20171
Planet Variable Single and Dual Fuel2. Supply ContractTariffs Terms and Conditions2.1 You agree that before We enter into aContract with You, and for the duration of theContract, We may carry out standard creditchecks on You.These are Solarplicity Energy Ltd’s terms andconditions for the supply of electricity and/or gas to domestic customers on the PlanetVariable tariff.2.2 Subject to condition 2.3, this Contract willstart when:1. Definitionsa. You accept on the phone that We willsupply You with Energy; or‘Contract’ means the Terms and Conditions,and the Start of Supply Letter between You andUs, or where You are using Our Energy servicesat a property without entering into a formalagreement with Us, the Terms and Conditions(as applicable).b. You sign an agreement with Us in thepresence of one of Our representatives;orc. We receive a completed application formasking Us to supply You with Energy; or‘Deemed Contract Rate’ means Our PlanetVariable tariff rate (as amended from timeto time).d. You confirm on Our website that Youaccept these Terms and Conditions.‘Energy’ means electricity or gas (or both)(as applicable).2.3 If You move into a Property that We supplywith Energy, or if You have not activelyagreed to a new Energy Contract with Us,then We will continue to supply You withEnergy under a Deemed Contract at theDeemed Contract Rate, until such pointas Your Energy supply at the Property hasswitched to another Energy supplier, or Yousign a new contract with Us. The terms andconditions of Our deemed contract are theseTerms and Conditions.‘Property’ means the address in respect ofwhich You have requested Us to supply Youwith Energy, or where You are using Our Energyservices at a property without entering intoa formal agreement with Us, that property(as applicable).‘Start of Supply Letter’ means the documentaddressed to You called ‘Start of Supply Letter’which sets (among other things) the initialEnergy prices and Your chosen payment method.2.4 If We do not already supply Energy to theProperty We will write to You with the startdate for Your supply of Energy under thisContract. We may revise this start date fromtime to time.‘Terms and Conditions’ means thesePlanet Variable single and dual fuel tariff termsand conditions.2.5 You agree that We may notify Your existingEnergy supplier(s) (as applicable) to cancelYour agreement(s) with them on Your behalf.We may not be able to commence the supplyof Energy to the Property until this hasbeen completed.‘We’, ‘Us’, ‘Our’ means LoCO2 Energy SupplyLtd. (company number: 08053210) (trading asLoCO2 Energy).‘You’, ‘Your’ means the person named asthe customer in the Start of Supply Letter,or where a person is using Our Energyservices at a property without entering into aformal agreement with Us for those services,that person (as applicable).2.6 You confirm that You are over 18, own,occupy or have responsibility for theProperty and are allowed to enter into thisContract in respect of the Property andthat, unless You have told Us that a newconnection is required, the Property isconnected to mains electricity and/or mainsgas (as applicable). You also confirm that Youwill use at least 50% of the Energy suppliedto the Property for domestic purposes. If Youuse more than 50% of the Energy supplied tothe Property for business purposes You musttell Us immediately and We will offer You adifferent contract.2
2.7 By entering into this Contract, You are alsoentering into a National Connection Agreementwith Your local network operator and agree tothe Energy supply characteristics, in each caseset out in section A.3.4 If You have signed up to a tariff where thereis a single rate for Energy used at any time ofthe day or night, and Your meter details showYou have a meter that measures units at two ormore different rates, We can change Your tariffto be in line with Your meter.2.8 You agree to submit to Us Energy meterreadings when We ask You to do so(including opening meter readings when Wefirst start to supply Energy to the Property).4. Payment4.1 We will send You regular bills or statements forthe Energy supplied to the Property. These billswill be based on actual or estimated meterreadings for the Property. We will send Youan up to date bill, if requested, on receipt ofan actual meter reading. Once a year We willalso provide You with an annual statement forEnergy which will summarise Your last twelvemonths of consumption data.2.9 The Contract is based on information that Youhave provided to Us. You confirm that all of thisinformation is accurate and that You will informUs should this information change.3. Charges3.1 The charges You pay for Energy We supply tothe Property will be specified in the Start ofSupply Letter or will be the Deemed ContractRate (where applicable). Our charges for Energyare also set out on Our website. Before We startsupplying Energy to the Property. We shall usereasonable endeavours to send to You a writtenpersonal projection which sets out an estimateof the total charges that will apply for Energy atthe Property for the next twelve months basedon the applicable tariff, the applicable discounts,and Your estimated annual consumption details.4.2 Your bill or statement of account will alsoinclude information confirming Your exact tariffname(s), Your estimated annual consumption,Your personal projection for the next twelvemonths, the details of any alternative cheapertariffs We offer and Your tariff comparison ratefor Energy.4.3 If You fail to pay any bill sent by Us within3 days of receipt of the first reminder from Us inrelation to such bill, We may charge You intereston such outstanding amount at the rate of 3%above Barclays Bank plc’s base rate (from timeto time), from the date payment was due untilthe date on which settlement (in full) is made,such interest to accrue on a daily basis.3.2 The Price You pay for Energy include two kindsof charges:a. ‘Standing Charge’ – a fixed amount whichis charged as pence per day per electricityMPAN (Meter Point AdministrationNumber) and pence per day per gas MPRN(Meter Point Reference Number) that Wesupply under this Contract. This chargehelps to cover Our fixed costs, including thegeneration, distribution and transmissionof electricity and the shipping andtransportation of gas. Charges may applyeven if Energy is not being consumed at theProperty; and4.4 You shall ensure that You pay Us for consumedEnergy in accordance with Your paymentarrangements as set out in Your Start of SupplyLetter, or where We supply You with Energyunder a deemed contract, Your paymentmethod shall be payment on receipt of a bill.If You have chosen to pay by Direct Debit(as set out in Your Start of Supply Letter)We will collect Your monthly Direct Debitamount on Your chosen date every month.If You have chosen to pay by Standing Order(as set out in Your Start of Supply Letter)You are required to set a payment date everymonth for the pre agreed amount. If You havechosen to pay on receipt of Your bill (as setout in Your Start of Supply Letter) or You aresubject to a deemed contract, payment is dueas soon as a bill is issued to You. For DirectDebit and Standing Order payment methodsYou will be issued a periodic statement.Any outstanding balance on these statementsis due immediately.b. ‘Unit Rate’ – which is charged on pence perkilowatt hour basis in relation to the amountof Energy We supply to the Property.For gas, We are required to convert theconsumption recorded on Your meter intokilowatt hours. The method of calculationWe use can be found on the back of Yourgas bill.3.3 A ll charges will be subject to any UK tax orduty payable on the supply of Energy atthe prevailing rates. As VAT is added to Ourcharges, any increase (or decrease) in the rateof VAT will also change the amount You pay.3
4.5 I f for any reason We are unable to collectYour monthly Direct Debit amount and/orYou fail to pay Us in accordance with thepayment arrangements set out in Your Startof Supply Letter or the deemed paymentarrangement (as applicable), We will try tocontact You by email and/or by phone andthen by letter. If Your payment method failsmore than once We may charge You 15 forthe missed payment and for every paymentmissed thereafter.4.9 F or refunds of credit balances over 500,before We issue a refund to You of suchamount, We reserve the right to requireYou to provide Us with a photo of YourEnergy meter or to allow one of Ourmetering agents to read Your Energy meteron Our behalf to enable Us to verify thevolume of Energy that has been supplied tothe Property.4.10 You may dispute a bill within 14 days ofreceipt. If only part of a bill is disputed You mustpay the part that is not in dispute. Once Yourdispute is resolved You must pay any amountsoutstanding plus interest where applicable.4.6 W ithout prejudice to conditions 4.3 and4.5, if We do not receive all or part of theamount that You owe Us by the due date,We reserve the right to:5. Access to the Propertya. pass on to You any charge We incurand any third party charges incurred incollecting the debt;5.1 Y ou shall allow Us, Our agents, the gastransporter and/or the network operator(as applicable) safe access to the Propertyand the Energy meter(s) in the followingcircumstances: (i) at all reasonable timesfor any reason that relates to Your Energysupply from Us or the Energy meter (s) atthe Property; (ii) at all reasonable times sothat We may enforce Our rights and carryout Our obligations under the Contract;(iii) at all reasonable times after this Contractends so that We can collect equipmentthat belongs to Us; and (iv) at any timein the case of an emergency. Withoutprejudice to the above, Our right of accessincludes maintenance and operation ofYour Energy supply, such as meter readingsor replacements, and/or to inspect and,if necessary, cut off the Energy supply whereWe have the right to cut off Your supplyunder this Contract.b. arrange for a pre-payment meter to beinstalled at the Property and recoverfrom You as a debt any costs and lossesWe incur in connection with the supplyand installation of a prepaid meterincluding any associated warrant relatedcosts and We may at Our sole discretionadd such debt to the tariff applied to theprepayment meter; and/orc. temporarily suspend or permanentlydisconnect the supply of Energy to theProperty under warrant (if necessary)from the Magistrates’ Court withoutYour Permission.4.7 F or Direct Debit customers We willperiodically review Your monthlyDirect Debit amount to ensure that thiscovers Your estimated Energy usage.You agree that We may increase or decreaseYour monthly Direct Debit amount asWe believe is appropriate to reflect Yourestimated Energy usage. Where We varyYour monthly Direct Debit amount We shallgive You not less than 10 days prior writtennotice of such change and Your revisedmonthly Direct Debit amount.5.2 I n all cases, except for meter readings andemergencies, We shall use reasonableendeavours to provide You with reasonableadvance notice prior to Us exercising Ourpowers of entry. These powers of entryare subject to statutory and regulatoryrestrictions. Any person authorised by Uswill carry and produce a duly authenticateddocument showing their authority.4.8 W here Your account with Us is in credit,We reserve the right to retain such creditbalance on Your account. Refunds of creditbalances will be assessed on a case-bycase basis.4
5.3 You are responsible for ensuring thatYour Energy meter(s) and all relatedequipment is not lost, stolen or damaged.If You discover any damage, fault or otherissue with Your Energy metering equipment,You must tell Us immediately.6.5 If We change any of the provisions of thisContract in accordance with condition 8,which puts You at a disadvantage, We willnotify You at least 30 days before suchchange. If You do not agree with thechange(s), You may:a. by giving Us at least 7 days prior notice,end the current Contract with Us andthen begin a new contract with Usbefore the date the change occurs; or5.4 You must provide unobstructed accessto the Energy meter(s) in relation to theProperty for meter readings, maintenanceand/or removal (where applicable). If Weneed to remove, inspect, replace or repairthe Energy metering equipment at theProperty, except if the loss or damage hasbeen caused by something We have doneor failed to do, We may at Our discretioncharge You for Our reasonable costs inconnection with such activity (unless Youare eligible for this work to be done freeof charge).b. arrange for another Energy supplierto supply the Property with Energyand for that supplier to notify Usthat (i) they are Your new Energysupplier (ii) You are registered as acustomer of that Energy supplier;and (iii) that Energy supplier has startedsupplying Energy to the Property,before the change occurs (at whichpoint the Contract will end).6. Termination and Renewal6.6 I f You apply to switch to another Energysupplier at any point, You must pay Us anymoney You owe Us under the Contract.You acknowledge and agree that If Youowe Us money due to a failure to makeany outstanding payments, We may at Ourdiscretion stop You switching to anotherEnergy supplier. If this happens, We willwrite to You as soon as We can to explainwhy We have objected to the switch andthe steps You can take to remedy this. If Youfail to pay the outstanding amount within30 days of Our objection You will continueto be charged at the relevant contract ratesand, where condition 6.5 applies, You willhave to accept the changes or price rise.6.1 You must continue to pay Us for all Energysupplied to the Property up to and includingthe day this Contract expires or is terminatedin accordance with its terms.6.2 Subject to conditions 6.4 and 6.5, You mayend this Contract at any time by givingUs not less than 28 days’ notice. We willnot charge You an exit fee for endingthis Contract.6.3 Where this Contract ends for any reasonand You continue to take a supply of Energyfrom Us: (i) this Contract shall be deemedto continue until You cease to take a supplyof Energy from Us; and (ii) We reserve theright to disconnect the Energy supply atthe Property.6.7 W e may cut off Your Energy supply and/or end this Contract immediately whereWe reasonably believe that (i) We arerequired to do so under any applicable laws,judgement, regulations or instruction fromany governmental or regulatory body orauthority; (ii) You have committed a materialbreach of this Contract; (iii) someoneelse has cut off the Energy supply to theProperty; (iv) You have interfered withYour Energy meter(s) or it is proven thatYou have stolen Energy; and/or (v) You havefailed to pay Us any amount by the due dateand You have failed to keep to a repaymentplan agreed between You and Us.6.4 I f You are moving properties and give Usat least 2 working days’ notice before Yourmove, this Contract will end on the day Youmove. If You do not give Us such notice orWe hear from the person who’s moved intothe Property, this Contract will end on theday that is 2 working days after the day Youtell Us You have moved or We hear from thenew occupier of the Property (whichever isthe earlier). Where You move properties,You must give Us Your final meterreading(s) and Your new address so that Wecan send You a final bill. If You don’t provideUs with Your final meter reading(s) We willuse the new occupant’s meter reading orOur reasonable estimate to generate Yourfinal bill.5
6.8 Where this Contract terminates or expiresfor any reason, We will prepare and send toYou a final bill or statement. If You provideUs with final meter readings, the final billor statement will be based on these meterreadings. If You fail to do this however,We will use the new occupant’s meterreading or Our reasonable estimate togenerate Your final bill.7.4 I f We are required or entitled to takeaction under Our gas supply licence,electricity supply licence or any other rulesthat are binding on Us, We won’t be inbreach of this Contract.7.5 W e can’t guarantee that the supply ofEnergy to the Property will be uninterrupted.8. Changes to the Supply Contract6.9 If after the Contract ends You move toa different Energy supplier and We findout that any of the bills We sent You werenot accurate (for example, if We did notreceive an actual meter reading when Youended the Contract), We will send You anew bill. If the new bill shows that You oweUs money, You must pay this by the duedate on the bill. If You genuinely disagreethat You owe this money, You must tell Usstraight away.8.1 W e can change the terms of this Contract atany time. Subject to the other provisions ofthis condition 8, We will give You 30 day’sprior written notice of any change to theTerms and Conditions, if We raise Ourprices and/or if We change any other termof this Contract. If You find the changesunacceptable You may end this Contractin accordance with the process outlined incondition 6.5.8.2 I n addition to Our rights to make changes toYour Contract in condition 8.1, We may fromtime to time agree certain changes to theContract, either because You request themor We do.6.10 If the new bill We send You (pursuant tocondition 6.9) shows that You have money(credit) left on Your account, We may usethis to pay off any money You owe Usunder any other contract. For example,if You have separate contracts with Us forgas and electricity and You are movingone of them to a different Energy supplier,We may use any money We owe You underthat contract to pay off money You owe Usunder the other contract. We will give Youback any money that is left over once anyoutstanding debts on the other contracthave been paid.a. If We want to agree any changes withYou We will let You know in writing whatthose changes are.b. These changes to Your Contract willonly take effect if You confirm to Usthat You agree to them. If We do nothear from You within 7 days of receivingnotice of the proposed changes, You willbe deemed to have agreed to suchproposed changes.7. Liability7.1 This Contract does not exclude any liabilitythat We are not allowed to exclude by law.c. We will write to You to confirm anychange to Your Contract as soon aspossible after You have (or You aredeemed to have) agreed it with Us.7.2 Our total liability to You (including fornegligence or breach of statutory duty orotherwise) shall not exceed 100,000 andWe shall not be liable to You for any lossof profit, loss of revenue or any indirect orconsequential loss of any type whatsoever.8.3 Y ou cannot transfer this Contract to anyoneelse without Our permission. We maytransfer this Contract to any company thatcan legally supply Energy to the Property.7.3 If the gas transporter or the networkoperator causes You any loss or damage,We will only be legally responsible to Youfor the amount We are entitled to recoverfrom the gas transporter or the networkoperator (or both) on Your behalf.8.4 I f any governmental or regulatory bodyor authority make any changes whichaffects Us and/or there are any changesto any industry documents, then We mayneed to make changes to this Contract.If this happens We will tell You as soon asreasonably practicable and the changes willcome into effect on the day of notification.6
9. Complaints Procedure11.4 O ur notices to You will be sent to Yourdesignated correspondents address asset out in Your Start of Supply Letter.Your notices must be sent to SolarplicityEnergy Ltd, Batchworth Lock House,99 Church Street, Rickmansworth,Hertfordshire, WD3 1JJ or such otheraddress as We specify from time to time.You must include Your customer referencenumber in any notice You send Us.9.1 If You are unhappy with the serviceprovided under this Contract, You can lodgea complaint by contacting Our customerservice department as outlined in Ourcomplaints charter. A copy of this charter isavailable on Our website or on request.9.2 If You are still dissatisfied, or 8 weeks havepassed since You first registered Yourcomplaint with Us, You can contact theOmbudsman Services: Energy, who caninvestigate Your complaint on a free andindependent basis, and whose decision Weare bound by.11.5 I f We do not enforce any parts of theContract at any time, this will not stop Usfrom doing so in the future.11.6 T he Start of Supply Letter and theseTerms and Conditions, and any documentsexplicitly referred to in them, are the entireagreement between You and Us.10. Domestic Customers’ Rights of Cancellation10.1 I f You have agreed to this Contract eitherfollowing a telephone conversation with oneof Our representatives, over the internet,or in writing, You may cancel this Contractwithin 14 days of entering into it, by givingUs notice that You wish to end the Contract.This is Your cooling off period.11.7 N othing in this Contract affects Our legalrights or powers. Nothing in this Contractaffects any of Your statutory rights thatcannot be excluded by law.11.8 T he laws of England and Wales shall applyto this Contract. If there is any disputebetween You and Us, it shall be dealt withby the courts of England.11. General11.1 In addition to Our standard charges inconnection with supplying the Property withEnergy, if You require anything additionalfrom Us and/or We incur reasonable costsin connection with the supply of Energyto the Property (for instance meter tests)We shall be entitled to charge You for suchreasonable costs We incur including anyadministration charges.12. Emergencies and Safety12.1 I f You have an electricity emergency Youmust report it to Your local electricitydistributor, details of which can be foundon Your Start of Supply Letter, or on anystatement or bill.11.2 I f You cancel a metering appointmentwithout giving Us sufficient notice We maycharge You a cancellation fee.12.2 I f You have a gas emergency, You mustcontact the National Grid emergencyhelpline on 0800 111 999.11.3 Y ou will allow Us to use any informationYour previous Energy supplier has aboutYour Energy meter(s).12.3 Y ou must not use the Energy suppliedby Us to the Property in any way thatendangers people or property, or thatcould interrupt the Energy supply of anyother property.7
13. Data Protectionstop fuel poverty, where people cannotafford to pay for Energy).This section explains how We use theinformation We collect about You, includingsensitive information. We are committed toprotecting Your privacy and We will tell You ifWe significantly change the information We askfor or the way We use it.13.2 W e may from time to time contact Youin any way with details of up to dateproducts and/or special offers, this mayinclude by letter, email, phone, SMS orother forms of electronic communication.We will, as far as possible, do so in line withany marketing preference that You haveprovided to Us. You can ask Us not to sendYou any information on Our offers at anytime by contacting Us and giving Us Youraccount details.13.1 W e, Our agents and relevant Industry bodiesmay use and share Your information in orderto provide You with services that You haveasked for. This includes:a. using Your information in order toobtain Your supply number(s) orother relevant information fromYour regional distribution company,other suppliers, relevant industry bodiesor other industry standard companies.This information may include informationabout Your Energy meter readings andequipment or charges You owe Yourprevious supplier. Equally, You agree thatWe can provide information We holdabout You (such as information aboutEnergy meter readings, equipment ormoney You owe Us) to Your new Energysupplier so they can begin supplying theProperty with Energy;13.3 I f We suspect someone has committedfraud or stolen Energy by tampering withthe Energy meter(s) or diverting the Energysupply, We will record these details on Youraccount and may share this informationwith Ofgem and other people who areinterested (such as other Energy suppliers,landlords and housing associations).We may use this information to makedecisions about You, Your character,how likely We think You are able to pay forYour Energy and other relevant services.This may include recording sensitivepersonal information such as criminaloffences You have been accused of. Also,if the Energy supply to the Property haspreviously been tampered with, or if Energyhas been stolen, or We suspect it has beenstolen, We may take this into account whenWe decide what products or services Wecan offer You and the terms and conditionsWe give You.b. recording and monitoring anycommunications We have with You,including phone conversations andemails, in order to ensure We areproviding a good service, and thatWe are meeting Our regulatory andlegal responsibilities;c. verifying Your identity when You makeenquires by phone, email or letter;13.4 I f We believe that You (or a member of Yourhousehold) need extra care (for example,because of Your age, health, disability orfinancial circumstances), We may recordthis in the information We hold about Youas part of Our Priority Service Register.We will use this information so that Wedo not stop Your supply. We may shareYour information:d. carrying out Our own market andstatistical analysis;e. detecting debt (for example by givingrelevant information to a creditreference agency);f.detecting theft, fraud, or loss(for example by submitting Yourdata to the theft risk assessmentservice in accordance with Ourregulatory requirements);a. with social services, charities, healthcareand other support organisations, if Webelieve at any time that they may beable to help You, or the other membersof Your household, by making sure thereis an Energy supply to Your home;g. demonstrating and testing computersystems; andh. providing information for legal orregulatory purposes (for example whenWe have been asked to by Ofgem,any governmental department or asolicitor or barrister); as well as partof government data-sharing initiatives(for example, those designed to helpb. with other Energy suppliers if Webelieve You are considering changingsupplier (We assess which customersneed extra care and record and sharethis information in line with Energy UK’s‘Safety Net Procedures’); and8
c. with the relevant gas transporter,metering agents or network operator.14.5 T he Smart Meter and the Smart MeterEnergy Monitor remain Our property orthat of Our agents. Your Smart MeterEnergy Monitor is also linked exclusively tothe Smart Meter in the Property and won’twork with another Smart Meter. If You movehouse, You must leave the Smart MeterEnergy Monitor at the Property.13.5 Y ou can find out what data We holdabout You by e-mailing Us or writingto Us at: Data Protection, SolarplicityEnergy Ltd, First Floor, Batchworth LockHouse, 99 Church Street, Rickmansworth,Hertfordshire WD3 1JJ. The informationthat You request will be provided withina maximum of 40 working days. We tryto ensure that the information We hold isaccurate, up to date and relevant and Wewill be happy to correct any inaccuracies.There may be a fee of up to 10 for this.14.6 Y ou must take reasonable care not todamage or interfere with the Smart Meteror the Smart Meter Energy Monitor. If Youlose or damage Your Smart Meter and/or Smart Meter Energy Monitor We maycharge You for any costs We incur inrepairing and/or replacing the Smart Meterand/or Smart Meter Energy Monitor.14. Smart MetersThese additional terms will apply if You have aSmart Meter at the Property:14.7 Y our Smart Meter Energy Monitor maydisplay an indication as to the cost of theEnergy You are using, however this maybe displayed differently on any bills orstatements You receive. For the avoidanceof doubt the amount displayed on Yourbill or statement will take precedence overthat displayed on Your Smart Meter EnergyMonitor. You may still dispute this amountin accordance with condition 4.10.The following definitions shall apply in thiscondition 14:‘Smart Meter’ means an Energy meter whichallows Us to view and calculate Your Energyusage without visiting the Property to readthe meter.14.8 Y ou must tell Us straight away if theSmart Meter or Smart Meter EnergyMonitor is damaged or stops workingproperly and/or if anything happens thatmight prevent Us from being able to readYour Smart Meter.‘Smart Meter Energy Monitor’ means a displayunit which can connect to Your Smart Meterand show You information relating to YourEnergy usage.14.1 I f You have a Smart Meter installed by aprevious Energy supplier in Your Property,We may have to treat this as a traditionalEnergy meter until such time as We confirmWe are able to connect to this Smart Meter.14.9 Y ou agree to let Us use the Smart Meter tomanage Your Energy supply for a distanceand allow Us to collect information forYour Smart Meter for so long as We supplyEnergy to the Property.14.2 O nce We have confirmed We can connectto Your Smart Meter, We will normallyattempt to collect readings from YourSmart Meter at least once per month andin any event won’t ta
as Your Energy supply at the Property has switched to another Energy supplier, or You sign a new contract with Us. The terms and conditions of Our deemed contract are these Terms and Conditions. 2.4 If We do not already supply Energy to the Property We will write to You with the start date for Your supply of Energy under this Contract.
