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SAFEGUARDING ADULTS PARTNERSHIP: BUSINESS PLAN 2017/20KEY STRATEGIC PRIORITIESPRIORITY 1: TO ASSURE OURSELVES THAT SAFEGUARDING IS EVERYONE’S BUSINESSPRIORITY 2: TO ASSURE OURSELVES THAT THERE ARE ROBUST SAFEGUARDING POLICIES, PROTOCOLS ANDPRACTICES IN PLACE ACROSS THE PARTNERSHIP – ADULTS ON THE ISLE OF MAN ARE SAFEPRIORITY 3: TO BE ASSURED THAT THERE ARE ROBUST AND EFFECTIVE ARRANGEMENTS IN PLACE TO ADDRESSAREAS OF SAFEGUARDING RISK ON THE ISLE OF MANAction to address:Current risk areasMonitored Risk AreasCross-cutting children and adult riskMental HealthNeglect and Self-NeglectResidential care, nursing home settings anddomicillary CareMental Capacity and Deprivation of LibertiesLearning Disability and AutismFinancial abuseGrowing elderly populationDomestic AbuseDrug and Alcohol AbuseTransitions across children/adult servicesPRIORITY 4: TO ENSURE THAT WE HAVE A WORKFORCE ‘FIT FOR PURPOSE’ IN DELIVERING EFFECTIVE SAFEGUARDINGACROSS THE ISLE OF MANPRIORITY 5: TO ENSURE THE VOICES OF SERVICE USERS AND STAFF ARE HEARD IN PLANNING, DELIVERING ANDEVALUATING SAFEGUARDING PROVISIONRAG Ratings: Blue – Complete; Green – on target for completion; Amber – delayed by one board meeting; Red – delayed bytwo or more board meetingsVersion 3
PRIORITY 1: TO ASSURE OURSELVES THAT SAFEGUARDING IS EVERYONE’S BUSINESSNo. What do wewant toachieve?1.1How are we going to do it?A robust Full membership and 100%Safeguardingattendance rates from eachAdultmember at SAP meetingsPartnership thathas impact on Regular meetings of theadultSAP subgroups and 100%safeguardingon the Isle ofattendance at theseManmeetingsWho will lead?Independent ChairChairs of subgroupsCEO, Health andSocial Care Secure statutory status forSAP and for independentchair roleHow will weknow we haveachieved ourgoal?Memberattendance ratesat 100%MarQuarterly2018/19/20meeting reportsto SAP and100%attendance ratesreportedRelevant SocialCare legislationincluded inlegislativeprogramme withdraftingcommenced toinclude statutorystatus forSAP/IC roleLegislationapprovedVersion 3When are CommentRAGwe goingon Progress ratingto achieveRAGB*this?Mar2018/19/20Mar 2018
1.2Raise theprofile of theSAP across thePartnership 1.3RobustsafeguardingarrangementsVersion 3Implement thecommunications strategyand action plan to ensuredissemination of keymessages and informationto a range of stakeholdersincluding professionals,politicians, service usersand the wider community –to be informed by outcomesof discussions at theSafeguarding Forum inrelation to professionalsIncrease use of SAP websiteincluding a SAP membersarea, professional area andcommunity facing area –including authorship rightsUse of social media in termsof both SAPcommunications andengagement but also inrelation to service delivery.Publish quarterly editions ofSafeguarding Matters Design and deliver anawareness raising/supportpackage to ensureSAPCommunicationsstrategyimplementedWebsite hitsmonitored(GTS)Social mediastrategy andaction planagreedApril 2017July 2017October 2017January 2018SAPProgrammedeliveredJuly 2017
in place acrossGovernmentand partnershipmanagers understandquality/safeguardingcompliance standardsagainst which performanceto be assessed Formulate action plans toaddress improvementsidentified in 201/15/16 audit Monitor progress onimprovement plans on aquarterly basis Evaluate impact of actionplans through second auditprocess in spring 2018 Agree a process for peermoderating the outcomes ofself-assessment againstsafeguarding standards inspring 20181.4Ensuresafeguarding isreferenced inpartners’ ownbusiness andservice plans tosupport ourambition thatsafeguarding iseveryone’sVersion 3 Board members to promoteinclusion of safeguarding asa cross-cutting theme intheir business and serviceplanning processes for2016/17 Share SAP (and SCB)Business Plans withpartners to raise awarenessSAP/QA/Operational Action plansIssues Groupsagreed by SAPSAP/QA/Operational QuarterlyIssues Groupsreports to SAPSAP/QA/Operational AuditIssues GroupsundertakenSAP/QA/OperationalIssues GroupsSAPIndependent ChairPeer challengeprocess agreedEvidence ofreferences tosafeguarding inservice andbusiness plansJuly 2017Sept 2017Dec 2017Feb 2018Mar 2018Dec 2017July 2017
business.1.5SAP adopting arobust scrutinyand challengerole in relationto otherpartnershipsthat cansupportsafeguardingeffectivenessVersion 3and consideration of crossfertilisation Secure the creation of aVulnerable Adults StrategicCommissioning Group Develop protocols that setout interface between SAPand VASC Implement scrutiny andchallenge arrangementsacross pgeographyrevised dCrosspartnershipscrutiny andchallengearrangements inplace andembedded inQAPMframework
PRIORITY 2: TO ASSURE OURSELVES THAT THERE ARE ROBUST SAFEGUARDING POLICIES, PROTOCOLS AND PRACTICES INPLACE ACROSS THE PARTNERSHIP – ADULTS ON THE ISLE OF MAN ARE SAFENo. What do we want How are we going to do it?to achieve?Who will lead?2.1Operational IssuesSub-Group2.2Secure assurancethat the AdultSafeguarding andProtectionProcedures areeffective andupdated to reflectchanges in policy.Embed MakingSafeguardingPersonal acrossthe partnershipMonitor and evaluate theeffectiveness of the new adultsafeguarding proceduresReviewcompletedReview the Adult ProtectionProcedures to reflect anylegislative and policy changesincluding ‘Making SafeguardingPersonal’Communicate to all partners theSAP commitment to embedMaking Safeguarding PersonalRevise Adult Safeguarding andProtection procedures toincorporate Making SafeguardingPersonal approach.(Anaddendum to the currentprocedures has already beenissuedVersion 3How will weknow we haveachieved ourgoal?Newproceduresmonitored andevaluatedthrough QAPMframeworkOperational IssuesSub-GroupOperational IssuesSubgroupEngagementof all partnersCompletedrevision ofproceduresTrainingcompletedWhen are Comment onwe goingProgressto achievethis?QuarterlyreportingMar 2018March2018RAGrating
Conceptimplementedand impactassessed.Produce and disseminatepractice guidance and supportmaterials for implementationQA frameworkagreed.Cascade multi-agency training toensure awareness,understanding andconfident/competentimplementation of the conceptSupporting ITframeworkdesigned.Create a quality assurance andperformance managementframework to monitor andevaluate the roll out and impactof MSP2.3Ensure IT systems support theMSP approachSustain theContinue to operate the QA andQualityPM framework based on the fourAssurance andquadrant model:Performance Quantitative dataFramework for the Qualitative dataSafeguarding Service user perspectivesAdult PartnershipBoard Front-line staff perspectivesQuality AssuranceSub-GroupQA and PMQuarterlyframeworkreportingagreed by SAP June 2017Sept 2017Dec 2017April 2017and reflecting the SAP BusinessPlan thus enabling the SAP totest the impact of its activityAlign the SCB and SAP QAVersion 3Set up new QADec 2017
2.42.5Receive regularreports on AdultProtection Alertsas a means ofmonitoringsafeguardingactivity on the Isleof ManBe sighted onexisting serviceaudit outcomesand develop amulti-agencyaudit programmeto test the qualityof safeguardingpractice in adultprotection andareas of high riskset out underPriority 3 below.subgroup arrangements tomonitor SCB/SAP/Joint BusinessPlan performance managementReceive quarterly reports fromthe Principal Social WorkerAccess and Safeguarding Adultsto remain clear aboutsafeguarding activity.Determine any actions requiredin response to this reportingparticularly in relation to crossagency working.Identify audits that currently takeplace and agree means ofreporting relevant outcomesAgree multi-agency audit tooland programme of audits for2017/18subgroupPrincipal SocialWorker Accessand SafeguardingAdults/IndependentChairJune 2017Sept 2017Dec 2017Feb 2018QA GroupReporting toSAP onexisting auditoutcomes andlearningDelivery ofmulti-agencyauditingprogrammeand reportingof outcomesand learning toSAPProduction ofaction plan inresponse tolearning fromauditsVersion 3June 2017FromSeptember2017Mar 2018
PRIORITY 3: TO BE ASSURED THAT THERE ARE ROBUST AND EFFECTIVE ARRANGEMENTS IN PLACE TO ADDRESSAREAS OF SAFEGUARDING RISK ON THE ISLE OF MANNo. What do we wantto achieve?3.1Assurance thatarrangementsrelating to MentalHealth and WellBeing are robustand effective andare reducingsafeguarding risk.To include: Scrutiny andchallenge ofrelevantareas of theMentalHealthStrategyHow are we going to do it?Who will lead?Continue to engage mentalhealth services in thesubgroups of the SAP toensure their role insafeguarding is understoodand delivered.Angela Murray,Interim DirectorMHHow will weknow wehaveachieved ourgoal?Assessmentof MHSsafeguardingperformancethroughQAPMframeworkWhen are wegoing toachieve this?March 2018Agree a framework forassessing the impact of theMental Health Strategy onsafeguarding priorities andissues.Develop indicators to testimpact against four quadrantQAPM modelMike Williamson Mar 2018HoardingEvaluate the impact of theHoarding PanelVersion 3Panel impactassessmentCommentonProgressRAGrating
SuicidePreventionJulie BennionScale and benchmark suicidedata to compare with UK dataComparativedata setproduced andstrategyconsidered bySAP asparticipant inconsultationprocess.Carry out needs assessmentand develop suicideprevention strategy.3.23.3Ensure thatmental capacityand deprivationof liberties is apriority for the newAdministration andsecure appropriatelegislativeframework tosupport this.Assurance thatsafeguardingarrangements inresidential andnursing care and indomicillary careprovision areVersion 3This will be delivered throughthe work programme of theCapacity Legislation SteeringBoard.Cath HayhowAssessmentofperformancein relation tomentalcapacity anddeprivation oflibertiesagainstQAPMframework.March 2018Regulation andInspection toreport annuallyEvidence ofimprovedsafeguardingperformancein residentialand careprovision.March 2018SAP to receive regular reportsevidencing progress andimpact.Develop indicators to testimpact against the fourquadrant QAPM modelReceive quality assuranceand performancemanagement reporting fromcontracts management teamand effective liaison withregistration and inspectionservices on safeguardingTimescales tobe agreed
robust andimprovements arebeing securedthrough contractmanagement andregulation.Better engagementof provider sectorin promotingeffectivesafeguarding3.4Assurance thatsteps are beingtaken to preventfinancial abuse asa safeguardingissue on the island.Engage with IslandShield programmeto tackleperpetrator activity.Consider initiativesbeing rolled out inthe UK todetermine whetherother proactiveactivity mightVersion 3performance in residential andcare settings to gaugeeffectiveness and identify anyimprovements required.Ensure appropriate support,training and organisationaldevelopment takes place toaddress anydevelopment/improvementneeds identified and to receivereports that assure the SAPthat the relevantimprovements are secured.Receive reports on theprevalence of safeguardingalerts related to financialabuse.If the prevalence reaches alevel of concern to develop aplan of action to reducefinancial abuse.Mike WilliamsonPrevalencereportproduced.Action Planproduced ifrequiredJune 2017September2017December2018March 2018
initiated.3.5Assurance thatsteps are beingtaken to tackleneglect and selfneglectEvaluate policy and practiceguidance implementationDevelop and implement anassessment toolMike Williamsonand SafeguardingVulnerable AdultsGroup/OperationalIssues GroupPolicy andpracticeguidanceevaluatedTool in placeDesign and deliver workforcedevelopment programme3.63.7To consider thesafeguardingimplications of agrowing elderlypopulation as asafeguarding issueon the island anddetermine whetherthe SAP wishes todevelop a plan ofaction to addressthis.To keep underreview thesafeguardingimplicationslearning disabilityand autism as asafeguarding issueVersion 3Secure statutory offencestatus within Capacitylegislation.Receive reports to testwhether, as the elderlypopulation grows, theproportion of elderly peoplesubject to safeguarding alertsreduces, remains the same orrises.TrainingdeliveredSAPLegislation inplacePrevalencereportsproduced.Action planproduced 017March 2018November2017March 2018Develop strategies inresponse to the evidencepresented through themonitoring aboveReceive reports on theprevalence of safeguardingalerts for adults with learningdisabilities or autism.If the prevalence reaches alevel of concern to develop aCath HayhowPrevalencereportsproduced.November2017Action planproduced ifrequiredMarch 2018
on the island anddetermine whetherthe SAP wishes todevelop a plan ofaction to addressthis.3.8plan of action to address theroot causes.Annual Report from LDPartnership BoardReview of provision in LDcommunity houses and actionrelating to the emergingrecommendations from thisreview.To be assured that Work to be undertaken inthere are robustcollaboration with the VCS toarrangements inestablish a baseline ofplace to tacklehomelessness data for the Islehomelessness and of Man together with theits impact on adults profile of homelessness inin the Isle of Manrelation to cause and nature ofhomelessnessVersion 3IndependentChair/VCSrep/ASATReport to beMarch 2018produced reprevalenceand types ofhomelessnesstogether withimpactassessment inrelation to anypolicychanges
PRIORITY 4: TO ENSURE THAT WE HAVE A WORKFORCE ‘FIT FOR PURPOSE’ IN DELIVERING EFFECTIVE SAFEGUARDINGACROSS THE ISLE OF MANNo.What do we wantto achieve?How are we going to do it?Who willlead?4.1Assurance that allpartners areproviding basicsafeguardingtraining as part oftheir staff inductionarrangements.Agree basic training andinduction expectations,communicate to partners andthen monitor impact throughSafeguarding Assessment toolreferred to at 1.3 aboveIndividualagencies andQA GroupCarry out trainingneeds assessmentin relation to adultsafeguarding andprotection,including thoserelated to thepriorities in thisBusiness Plan anddevelop a relatedtraining anddevelopment planCarry out training needsassessment.Assurance ofworkforcecompetency todeliversafeguarding 4.24.3Version 3Design and commission trainingprogramme in support of theneeds assessmentSecure delivery of trainingprogrammeAgree a training evaluation tool totest the impact of training onsafeguarding effectiveness andoutcomes for usersAgree and implement theJSCBSAP staff competencyframeworks(Monitoring byRegulationandInspection)OperationalIssues SubGroup(possiblycreate aTraining SubGroup in duecourse)TrainingSubgroupHow will weknow we haveachieved ourgoal?All new staffreceiveappropriateinductionWhen are Comment onwe goingProgressto achievethis?March2018Trainingprogramme ameworksdevelopedWorkforce auditMarch2018.ReviewMarch2018RAGrating
agendareflects highlevels ofcompetencyPRIORITY 5: TO ENSURE THE VOICES OF SERVICE USERS, STAFF AND SERVICE PROVIDERS ARE HEARD IN PLANNING,DELIVERING AND EVALUATING SAFEGUARDING PROVISIONNo. What do wewant toachieve?How are we going to do it?Who willlead?How will weknow we haveachieved ourgoal?5.1Engagementwith serviceusers so thattheir views aretaken intoaccount inplanning,delivering andevaluatingsafeguardingarrangementsAct on the recommendation from theSafeguarding Compliance Audits toextend participation and engagementIndependentchair/CSPService user viewsreported toJSCBSAPEngagementwith front linestaff so thattheir views aretaken intoaccount inUse Safeguarding Forums to provideopportunity to engage front line staff inbusiness planning and annualassessment of effectiveness5.2Version 3Trigger widening of engagement activityacross services to build wider source ofuser views on joint themesAudit current engagement activities withWhenare wegoing toachievethis?December2017Evidence thatMarchservice user2018perspectives perationalIssuesFront line staffviews reported toSCBSeptember17 andFebruary18Evidence thatJuly 2017Comment onProgressRAGrating
5.3planning,delivering andevaluatingsafeguardingarrangementsfront line staff that are in place todetermine if these can provide coveragerequired.Trigger widening of engagement activityacross services to build wider source offront line staff viewsGroupfront line staffperspectives haveinfluenceddecisions/provisionEngagementwith Serviceproviders so thattheir views aretaken intoaccount inplanning,delivering andevaluatingsafeguardingarrangementsUse Safeguarding Forums /Providerforums and Voluntary and CommunitySector forums to provide opportunity toengage front line agencies in businessplanning and annual assessment ofeffectivenessIndependentchairProvider viewsreported toSCB/SAPAudit current engagement activities withagencies that are in place to determineif these can provide coverage required.Evidence thatproviderperspectives haveinfluenceddecisions/provisionTrigger widening of engagement activityacross services to build wider source ofprovider views5.4Ensure Parentsand Carers haveaccess to adviceand supportwhich meet theiridentified needVersion 3In line with the Communications andEngagement strategy continue todevelop and publish range of parentaland carer advice and guidance media onthe joint SCB/SAP safeguarding themesOperationalIssuesGroupFamily ofdocumentsproduced andimpact evaluatedFeb18March2018March2018
5.5Engagementwith politiciansto raiseawareness ofjointsafeguardingissues andensure theiractiveinvolvementVersion 3Reporting to Council of Ministers andSocial Policy and Children’s CommitteeContinue presence with House of Keysand TynwaldJSCBSAP/IndependentchairReporting torelevant bodiesResponses frompoliticians oneffectiveness ofcommunicationand engagementMarch2018
nursing care and in domicillary care provision are Receive quality assurance and performance management reporting from contracts management team and effective liaison with registration and inspection services on safeguarding Regulation and Inspection to report annually Evidence of improved safeguarding performance in residential and care provision.
