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Dashboard GuidanceAnnual Employee Survey (AES) ReportA Guide to the Annual Employee Survey ReportThe 2018 Annual Employee Survey (AES) Report was produced by the Office of Personnel Management (OPM) using a Microsoft Excel dashboard interface. The dashboard displays the Department of State'sFederal Employee Viewpoint Survey (FEVS) results . The Bureau of Human Resources shares this information with Department leadership in order to evaluate the health of the organization and employeeperceptions of the Department's greatest strengths and challenges.Ready to explore the data? Specific information about each dashboard (tab) is below:DASHBOARDDASHBOARDINDEX TRENDSDASHBOARDDEMOGRAPHICSDASHBOARDTRENDINGCORE SURVEYWORK LIFE TELEWORKDEMOGRAPHICSASIITEM CHANGESSelect and display highest and lowest percent positive or negative items as well as highlight how many items were identified as strengths or challenges. It also includes backgroundinformation such as the survey field period, the number of respondents, response rate, etc.OPM uses the survey to produce four major indexes to compare the federal agency workforce. HR/RMA added this dashboard to allow users to view the scores for three of the fourindexes: Employee Engagement, Global Satisfaction, and New IQ. The graphs show the Governmentwide and the Department’s overall scores from 2016-2018.Shows the demographic profile of the Department's survey respondents. Includes information such as gender, pay grade, and military service.Select and display the largest increases or decreases in percent positive between 2015 or 2016 or 2017 and 2018 for comparison. It displays the percentage point change for the topfive increases or decreases and the total number of items that increased or decreased between the selected year and 2018.Provides the weighted Department data for all the non-demographic items on the FEVS for the 2018 survey.Provides the weighted Department data for all work-life and telework items on the FEVS.Provides the unweighted Department data for the demographic items on the FEVS.Shows the weighted Department data for all agency-specific items on the FEVS.Shows all changes to survey question wording/response options from 2017 to 2018.
Annual Employee Survey Report: DashboardDepartment of StateAnnual Employee Survey (AES) ReportHighest % Positive ItemsFIELD PERIODMay 9 - June 20, 2018SAMPLE OR CENSUSCENSUSNUMBER OF SURVEYS7,228NUMBER OF SURVEYS23,110Q13 The work I do is important.RESPONSE RATE31.3%Q28 How would you rate the overall quality of work done by your37items identifiedas strengths(65% positive or5items identifiedas challenges(35% negative orhigher)Q7 When needed I am willing to put in the extra effort to get a job2018 ENGAGEMENT INDEXQ8 I am constantly looking for ways to do my job better.77%90%89%Q12 I know how my work relates to the agency's goals.Highest % Negative ItemsQ9 I have sufficient resources to get my job done.Q53 In my organization, senior leaders generate high levels of53%93%work unit?68%SUPERVISORS97%done.86%Select:Q33 Pay raises depend on how well employees perform their jobs.Engagement Index ScoreLEADERS LEADSelect:INTRINSICWORKEXPERIENCE72%motivation and commitment in the workforce.Q23 In my work unit, steps are taken to deal with a poor performerwho cannot or will not improve.Q41 I believe the results of this survey will be used to make myagency a better place to work.53%41%38%38%36%
Annual Employee Survey Report: Dashboard Index Trends 1 2018Federal Employee V ewpoint Survey Empowering Employees. tnsp,rmg Change. Department of StateAnnual Employee Survey {AES} ReportGlobal Satisfaction IndexScore Trends 2016-2018Employee Engagement IndexScore Trends 2016-2018New Inclusion Quotient IndexScore Trends 2016-2018Employee satisfaction withtheir job, pay, and theorganization, plus theirwillingness to recommendthe organization as a goodplace to work.Assesses three sub factorsconducive forengagement: LeadersLead, Supervisors, andIntrinsic Work Experience.' 41-201820182018201720172017Twenty items related toinclusive environmentsgrouped into theS Habitsof Inclusion: Fair, Open,Cooperative, Supportive,and Empowering.64%20162016201670%70%62%64%66% Governmentwide68%70%72% Department of State55%60% Governmentwide65%70%75% Department of State54%56%58% Governmentwide60%62%64%66% Department of State
Annual Employee Survey Report: DemographicsDepartment of StateAnnual Employee Survey (AES) within the next yearAgency [CELLRANGE][CELLRANGE]25 and underHeadquartersPLAN TO LEAVEwithin next five yearsAge Group[CELLRANGE]51%Hispanic/ LatinoRETIREMENTMILITARY SERVICE25%LOCATION[CELLRANGE]26-29years 39years old40-49years old50-59years old60 or olderLess than 1year1 to 3years4 to 5years6 to 10years11 to 20yearsMore than 20years
Annual Employee Survey Report: TrendingDepartment of StateAnnual Employee Survey (AES) ReportSelect:Largest Increases inPercent Positivesince 20177items increasedsince 201720162017 2018Q29 My work unit has the job-relevant knowledge and skills necessary toaccomplish organizational goals.76%74%78%84% 6Q66 How satisfied are you with the policies and practices of your seniorleaders?48%49%38%40% 259%61%49%51% 287%86%84%86% 253%54%48%49% 1201520162017 201859%57%61%54%-781%80%79%72%-775%76%74%68%-6Q59 Managers support collaboration across work units to accomplishwork objectives.62%61%66%61%-5Q30 Employees have a feeling of personal empowerment with respect towork processes.50%51%53%48%-5Q61 I have a high level of respect for my organization's senior leaders.Q12 I know how my work relates to the agency's goals.Q64 How satisfied are you with the information you receive frommanagement on what's going on in your organization?Q34 Policies and programs promote diversity in the workplace.Select:Largest Decreases inPercent Positivesince 201757itemsdecreased since2017Percentage Point Change2015Q39 My agency is successful at accomplishing its mission.Q40 I recommend my organization as a good place to work.Percentage Point Change
Annual Employee Survey Report: Core SurveyResponseTypeAgree-disagreeItemItem Text1 *I am given a real opportunity to improve myskills in my d/VerySatisfied%Agree/Good/Satisfied%NeitherAgree NNeitherAgree isagree/Poor/Dissatisfied%StronglyDisagree/Very ery Poor/VeryDissatisfiedNDo NotKnow/NoItemResponse Basis toJudgeTotal**NNAgree-disagree2I have enough information to do my job ,0238382147,183N/AAgree-disagree3I feel encouraged to come up with new and betterways of doing 51,2791,0244777,149N/AAgree-disagree4My work gives me a feeling of I like the kind of work I 21287,180N/AAgree-disagree6I know what is expected of me on the 691557,181N/AAgree-disagree7When needed I am willing to put in the extraeffort to get a job 2357,196N/AAgree-disagree8I am constantly looking for ways to do my 845155317,210N/AAgree-disagree9I have sufficient resources (for example, people,materials, budget) to get my job 541,8271,1077,10114Agree-disagree10*My workload is 1541,1071,3977777,1697Agree-disagree11*My talents are used well in the ,0631,2221,0746437,10523Agree-disagree12*I know how my work relates to the 3,6275762661567,16318Agree-disagree13The work I do is 5474145777,15515Agree-disagree14Physical conditions (for example, noise level,temperature, lighting, cleanliness in theworkplace) allow employees to perform their 0631,0398874477,17727Agree-disagree15My performance appraisal is a fair reflection ofmy 3,2378304723297,13659Agree-disagree16I am held accountable for achieving 9082961227,16931Agree-disagree17*I can disclose a suspected violation of any law,rule or regulation without fear of 451,1096495436,923271Agree-disagree18My training needs are 311,7451,4467307,14657Agree-disagree19In my most recent performance appraisal, Iunderstood what I had to do to be rated atdifferent performance levels (for example, FullySuccessful, 62,7729196243596,980224Agree-disagree20*The people I work with cooperate to get the 7724561487,195N/AAgree-disagree21My work unit is able to recruit people with theright ,5321,4298846,979194Agree-disagree22Promotions in my work unit are based on 9661,1899746,765420Agree-disagree23In my work unit, steps are taken to deal with apoor performer who cannot or will not 1,8071,4491,0786,693494Agree-disagree24*In my work unit, differences in performance arerecognized in a meaningful 71,5298366,952248Agree-disagree25Awards in my work unit depend on how wellemployees perform their 6581,1408656,811378Agree-disagree26Employees in my work unit share job knowledgewith each 24202637,16125Agree-disagree27The skill level in my work unit has improved in thepast 9045723376,918242Good-poor28How would you rate the overall quality of workdone by your work 5297,170N/AAgree-disagree29*My work unit has the job-relevant knowledgeand skills necessary to accomplish s have a feeling of personalempowerment with respect to work 11,5551,3866786,905102Agree-disagree31Employees are recognized for providing highquality products and 81,4101,0925536,94474Agree-disagree32Creativity and innovation are 301,8291,3197366,868116
Annual Employee Survey Report: Core SurveyAgree-disagree33Pay raises depend on how well employeesperform their jobs.Agree-disagree34Policies and programs promote diversity in theworkplace (for example, recruiting minorities andwomen, training in awareness of diversity issues,mentoring).Agree-disagree35Employees are protected from health and safetyhazards on the job.Agree-disagree36My organization has prepared employees forpotential security threats.Agree-disagree37Arbitrary action, personal favoritism and coercionfor partisan political purposes are not tolerated.Agree-disagree38Prohibited Personnel Practices (for example,illegally discriminating for or against anyemployee/applicant, obstructing a person's rightto compete for employment, knowingly violatingveterans' preference requirements) are nottolerated.Agree-disagree39My agency is successful at accomplishing itsmission.Agree-disagree40*I recommend my organization as a good place towork.Agree-disagree41*I believe the results of this survey will be used tomake my agency a better place to work.Agree-disagree42My supervisor supports my need to balance workand other life issues.Agree-disagree43My supervisor provides me with opportunities todemonstrate my leadership skills.Agree-disagree44Discussions with my supervisor about myperformance are worthwhile.Agree-disagree45My supervisor is committed to a workforcerepresentative of all segments of society.Agree-disagree46My supervisor provides me with constructivesuggestions to improve my job performance.Agree-disagree47Supervisors in my work unit support employeedevelopment.Agree-disagree48My supervisor listens to what I have to say.Agree-disagree49My supervisor treats me with respect.Agree-disagree50In the last six months, my supervisor has talkedwith me about my performance.Agree-disagree51I have trust and confidence in my supervisor.Good-poor52Overall, how good a job do you feel is being doneby your immediate supervisor?Agree-disagree53In my organization, senior leaders generate highlevels of motivation and commitment in theworkforce.Agree-disagree54My organization's senior leaders maintain highstandards of honesty and integrity.Agree-disagree55Supervisors work well with employees of differentbackgrounds.Agree-disagree56*Managers communicate the goals of theorganization.Agree-disagree57Managers review and evaluate the organization'sprogress toward meeting its goals and objectives.Agree-disagree58Managers promote communication amongdifferent work units (for example, about projects,goals, needed resources).Agree-disagree59Managers support collaboration across work unitsto accomplish work objectives.Good-poor60Overall, how good a job do you feel is being doneby the manager directly above your immediatesupervisor?Agree-disagree61I have a high level of respect for my organization'ssenior leaders.Agree-disagree62Senior leaders demonstrate support for 585
Annual Employee Survey Report: Core SurveySatisfieddissatisfied63*How satisfied are you with your involvement indecisions that affect your work?Satisfieddissatisfied64*How satisfied are you with the information youreceive from management on what's going on inyour organization?Satisfieddissatisfied65*How satisfied are you with the recognition youreceive for doing a good job?Satisfieddissatisfied66How satisfied are you with the policies andpractices of your senior leaders?Satisfieddissatisfied67How satisfied are you with your opportunity toget a better job in your organization?Satisfieddissatisfied68How satisfied are you with the training youreceive for your present job?Satisfieddissatisfied69*Considering everything, how satisfied are youwith your job?Satisfieddissatisfied70Considering everything, how satisfied are youwith your pay?Satisfieddissatisfied71*Considering everything, how satisfied are youwith your organization?* AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'The Dashboard only includes items 1-71.Percentages are weighted to represent the Agency's %9232,9281,5061,0093676,733N/A
Annual Employee Survey Report: Work Life-Telework72. Please select the response below that BEST describes your current teleworking schedule.I telework very infrequently, on an unscheduled or short-term basisI telework, but only about 1 or 2 days per monthI telework 1 or 2 days per weekI telework 3 or 4 days per weekI telework every work dayI do not telework because I have to be physically present on the jobI do not telework because of technical issues that prevent me from teleworkingI do not telework because I did not receive approval to do so, even though I have the kind of job where I can teleworkI do not telework because I choose not to 1.7%5.2%7.6%0.4%0.8%36.8%6.5%10.7%10.3%100.0%73. How satisfied are you with the following Work/Life programs in your agency? TeleworkVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery DissatisfiedItem Response TotalI choose not to participate in these programsThese programs are not available to meI am unaware of these 98Satisfaction %18.1%31.6%29.1%13.5%7.7%100.0%---100.0%All Response Options . How satisfied are you with the following Work/Life programs in your agency? Alternative Work SchedulesVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery DissatisfiedItem Response TotalI choose not to participate in these programsThese programs are not available to meI am unaware of these 68Satisfaction %21.6%36.8%25.9%9.9%5.8%100.0%---100.0%All Response Options 5. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness ProgramsVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery DissatisfiedItem Response TotalI choose not to participate in these programsThese programs are not available to meI am unaware of these ,763Satisfaction %18.5%49.1%23.8%5.7%2.9%100.0%---100.0%All Response Options %16.0%40.2%20.2%4.8%2.4%83.5%7.4%4.1%4.9%100.0%76. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance ProgramVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery DissatisfiedItem Response TotalI choose not to participate in these programsThese programs are not available to meI am unaware of these 56,761Satisfaction %12.8%35.4%42.7%5.9%3.2%100.0%---100.0%All Response Options . How satisfied are you with the following Work/Life programs in your agency? Child Care ProgramsVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery DissatisfiedItem Response TotalI choose not to participate in these programsThese programs are not available to meI am unaware of these 69Satisfaction %9.2%25.4%50.1%8.5%6.8%100.0%---100.0%All Response Options 8. How satisfied are you with the following Work/Life programs in your agency? Elder Care ProgramsNSatisfaction %All Response Options %
Annual Employee Survey Report: Work Life-TeleworkVery SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery DissatisfiedItem Response TotalI choose not to participate in these programsThese programs are not available to meI am unaware of these programsTotalPercentages are weighted to represent the Agency's 1.6%1.1%34.9%35.4%10.2%19.6%100.0%
Annual Employee Survey Report: DemographicsWhere do you work?HeadquartersFieldTotal%50.9%49.1%100.0%What is your supervisory status?Non-SupervisorTeam LeaderSupervisorManagerSenior LeaderTotal%48.3%12.0%20.8%15.6%3.3%100.0%Are you:MaleFemaleTotal%51.8%48.2%100.0%Are you Hispanic or Latino?YesNoTotal%7.5%92.5%100.0%Please select the racial category or categories with which you most closely identify.American Indian or Alaska NativeAsianBlack or African AmericanNative Hawaiian or Other Pacific IslanderWhiteTwo or more racesTotal%0.7%5.3%13.8%0.4%75.4%4.5%100.0%What is the highest degree or level of education you have completed?Less than High SchoolHigh School Diploma/GED or equivalentTrade or Technical CertificateSome College (no degree)Associate's Degree (e.g., AA, AS)Bachelor's Degree (e.g., BA, BS)Master's Degree (e.g., MA, MS, MBA)Doctoral/Professional Degree (e.g., Ph.D., MD, What is your pay category/grade?Federal Wage SystemGS 1-6GS 7-12GS 13-15Senior Executive ServiceSenior Level (SL) or Scientific or Professional 0%
Annual Employee Survey Report: DemographicsHow long have you been with the Federal Government (excluding military service)?Less than 1 year1 to 3 years4 to 5 years6 to 10 years11 to 14 years15 to 20 yearsMore than 20 ow long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)?Less than 1 year1 to 3 years4 to 5 years6 to 10 years11 to 20 yearsMore than 20 yearsTotal%0.5%13.5%10.1%27.1%34.7%14.1%100.0%Are you considering leaving your organization within the next year, and if so, why?NoYes, to retireYes, to take another job within the Federal GovernmentYes, to take another job outside the Federal GovernmentYes, otherTotal%66.3%6.4%14.6%7.6%5.0%100.0%I am planning to retire:Within one yearBetween one and three yearsBetween three and five yearsFive or more yearsTotal%4.2%9.1%11.0%75.7%100.0%Are you transgender?YesNoTotal%0.2%99.8%100.0%Which one of the following do you consider yourself to be?Straight, that is not gay or lesbianGay or LesbianBisexualSomething elseTotal%92.1%4.5%1.4%2.0%100.0%What is your US military service status?No Prior Military ServiceCurrently in National Guard or ReservesRetiredSeparated or DischargedTotal%75.2%1.3%8.3%15.2%100.0%
Annual Employee Survey Report: DemographicsAre you an individual with a disability?YesNoTotal%10.7%89.3%100.0%What is your age group?25 and under26-29 years old30-39 years old40-49 years old50-59 years old60 years or ntages for demographic questions are unweighted.
Annual Employee Survey Report: Agency Specific Questions (ASI)1. The Department of State provides me with the tools to pursue a clear career path in the agency.# ofRespondentsStrongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly 201814.3%36.4%23.1%16.8%9.4%100.0%2. I believe I can reach my full professional potential working in the Department of State.# ofRespondentsStrongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly nt201817.4%32.8%22.6%17.2%9.9%100.0%3. I am optimistic about my future in the Department of State.# ofRespondentsStrongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly nt201815.4%32.7%27.7%15.7%8.5%100.0%
Annual Employee Survey Report: Agency Specific Questions (ASI)4. I plan to serve my full career (i.e. through mandatory or voluntary retirement) with the Department of State.# ofRespondentsStrongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly 201827.6%36.9%22.8%7.7%5.0%100.0%5. I feel comfortable being myself in the workplace.# ofRespondentsStrongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly 1826.3%47.0%13.6%8.5%4.6%100.0%# 01828.6%71.4%100.0%Work LocationWhere do you work?OverseasDomesticTotalOccupationWhich option best describes your occupation?
Annual Employee Survey Report: Agency Specific Questions (ASI)Foreign Service GeneralistForeign Service SpecialistCivil ServiceTotalFor all tables on this worksheet:Percentages are weighted to represent the Agency’s population, unless otherwise noted.Source: Federal Employee Viewpoint Survey# ,712201826.6%19.2%54.1%100.0%
Annual Employee Survey Report: 2018 Federal Employee Viewpoint Survey Item Changes2018 Item Text and Response Options2017 Item Text and Response Options(12) I know how my work relates to the agency's goals.(12) I know how my work relates to the agency's goals and priorities.(29) My work unit has the job-relevant knowledge and skills necessary toaccomplish organizational goals.(29) The workforce has the job-relevant knowledge and skills necessary toaccomplish organizational goals.(56) Managers communicate the goals of the organization.(56) Managers communicate the goals and priorities of the organization.Item removed from 2018 FEVS(72) Please select the response below that BEST describes your currentteleworking schedule. I telework very infrequently, on an unscheduled or short-term basis I telework, but only about 1 or 2 days per month I telework 1 or 2 days per week I telework 3 or 4 days per week I telework every work day I do not telework because I have to be physically present on the job (e.g.Law Enforcement Officers, Park Rangers, Security Personnel) I do not telework because of technical issues (e.g. connectivity,inadequate equipment) that prevent me from teleworking I do not telework because I did not receive approval to do so, eventhough I have the kind of job where I can telework I do not telework because I choose not to telework(72) Have you been notified whether or not you are eligible to telework? Yes, I was notified that I was eligible to telework Yes, I was notified that I was not eligible to telework No, I was not notified of my telework eligibility Not sure if I was notified of my telework eligibility(73) Please select the response below that BEST describes your currentteleworking situation. I telework 3 or more days per week I telework 1 or 2 days per week I telework, but no more than 1 or 2 days per month I telework very infrequently, on an unscheduled or short-term basis I do not telework because I have to be physically present on the job (e.g.,Law Enforcement Officers, Park Rangers, Security Personnel) I do not telework because I have technical issues (e.g., connectivity,inadequate equipment) that prevent me from teleworking I do not telework because I did not receive approval to do so, eventhough I have the kind of job where I can telework I do not telework because I choose not to telework
Annual Employee Survey Report: 2018 Federal Employee Viewpoint Survey Item Changes(73-78) How satisfied are you with the following Work/Life programs inyour agency? Note: 2017 FEVS items 74-84 were combined (participation satisfaction); new response scale for these items is displayed below item78.(74-78) Do you participate in thefollowing Work/Life programs? Note:Response scale for these items isdisplayed below item 78.(73) TeleworkN/A(79-84) How satisfied are you withthe following Work/Life programs inyour agency? Note: Response scalefor these items is displayed belowitem 84.(79) Telework(74) Alternative Work Schedules (AWS, for example, compressed workschedule or flexible work schedule)(75) Health and Wellness Programs (for example, onsite exercise, fluvaccination, medical screening, CPR training, health and wellness fair)(74) Alternative Work Schedules(AWS)(75) Health and Wellness Programs(for example, exercise, medicalscreening, quit smoking programs)(80) Alternative Work Schedules(AWS)(81) Health and Wellness Programs(for example, exercise, medicalscreening, quit smoking programs)(76) Employee Assistance Program (EAP, for example, short-termcounseling, referral services, legal services, information services)(76) Employee Assistance Program(EAP)(82) Employee Assistance Program(EAP)(77) Child Care Programs (for example, child care center, parenting classes (77) Child Care Programs (for(83) Child Care Programs (forand support group
Federal Employee V ewpoint Survey . Empowering Employees. tnsp,rmg Change. Annual Employee Survey {AES} Report Department of State . Employee Engagement Index Score Trends 2016-2018 . 2018 2017 2016 . Assesses three sub factors conducive for . of Inclusion: Fair, Open, Cooperative, Supportive, and Empowering. 64% 54% 56% 58% 60% 62% 64% 66% .
