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HEALTHYUCHC, SERVING SOUTHERN ARIZONACOMMUNITIES FOR THREE DECADESPEOPLECOMMUNITIESFUTUREUCHC staff at annual All Staff MeetingBoard of DirectorsRodney Lichtenberger - PresidentAudrey Reida - Vice PresidentEllen Rigli - SecretaryIn 2015 United Community Health Center continued its mission to deliver quality care thatis accessible, comprehensive, innovative, compassionate and culturally sensitive in an atmosphereof trust and respect to the communities it serves. Collaborative efforts continued with communitypartners to assure the provision of primary health care services. In addition new partnershipsdeveloped which included the partnership with PharmBlue to open a full service Pharmacy on ourmain campus in Green Valley. Another partnership was formed to allow United Community Healthto open a satellite clinic on the Green Valley Hospital Campus. An agreement was reached withArizona Pediatric Cardiology to provide clinical space to consult at our main campus in GreenValley which provides convenience to the parents and saves them a trip into Tucson.Guadalupe AguirreLarry DeLongLucretia FreeMary EsparzaJim MartenWilliam PraustMargarita SalcidoJohn W. WilliamsExecutive TeamRodolfo Jimenez, DO, MBAChief Executive OfficerThomas P. Woodworth, MBAChief Financial OfficerWendy Kibby, RN BSN, MHAChief Operations OfficerAmy Rosenberg, MDMedical DirectorMessage from the Management Team.These partnerships enabled the organization to give back to programs, staff and thecommunity through program development and community involvement. Greater staff resourceavailability and improved employment retention rates will increase continuity and quality of care.United Community Health Center is fortunate to have such a committed staff, Boardmembers and community partners to assure that the growing health care needs of the communitiesserved are met. This commitment will ensure that United Community Health Center becomes aPremier Federally Qualified Health Center dedicated to delivering the highest quality carepossible.UNITED COMMUNITY HEALTH CENTERAnnual Report 20151260 S. Campbell Road, Building 2, Green Valley AZ, 85614520-407-5600 PH; 520-625-8504 FAX; www.uchcaz.org

NCQA PATIENT CENTEREDUnited CommunityMEDICAL HOME RECOGNITIONHealth Center,The National Committee for Quality Assurance(NCQA) announced that United Community HealthCenter of Southern Pima County has received NCQAPatient-Centered Medical Home (PCMH) Recognitionfor using evidence-based, patient-centered processesthat focus on highly coordinated care and long‐term,participative relationships.Improving the level ofcommunity wellnessREACH OUT AND READUCHC proudly continues to implement theReach Out and Read Program which promotes early literacy during well childchecks. Children ages 6months-6 yearsare provided age appropriate books byUCHC’S NEW MISSION& VISION STATEMENTSIn 2015, 1000 books were given to chil-MISSIONWe deliver quality care that is accessible, comprehensive innovative, compassionate and culturallysensitive in an atmosphere of trust and respect.dren through UCHC's collaborative ReachMISSION OBJECTIVESOut and Read program. Emphasis on individualized assessment of patientUCHC’s pediatric providers and parentsare encouraged to read with their children.DICTIONARY GIVEAWAYUCHC strongly believes in the importanceof early education. For the past 3 years,care needs. Continuous quality improvement of the delivery ofcare. Positively impact the health status of the communityUCHC has partnered with The Dictionarythough cultural and socio-economic awareness.Project in order to donate dictionaries to Optimize community alliances and partnerships tomiddle school children who may not beable to afford them. In 2015, UCHC donated 96 dictionaries to Robles Elementary School from the Altar Valley SchoolDistrict in Three Points, AZ.FIRST THINGS FIRSTFirst Things First (FTF) is a federal program that is one of the critical partners increating a family-centered, comprehensive, collaborative and high-quality earlychildhood system that supports the development, health and early education of allArizona’s children birth through age five.In November, 2014, UCHC became partners with FTF. Since then, UCHC hasdistributed FTF’s Arizona Parent Kit Bagsas well as educational information regarding early education.broaden availability of resources and services provided to those without financial resources to meetneeds on their own.VISIONUnited Community Health Center will be a premierFederally Qualified Health Center dedicated todelivering the highest quality care to the people andcommunities we serve.CORE VALUES Unmatched quality Paramount customer service Respect for individuals and cultural awareness Multidisciplinary team approach Active patient engagement and personalresponsibility for health care goalsThe NCQA Patient-Centered Medical Home is amodel of primary care that combines teamwork andinformation technology to improve care, improve patients’ experience of care and reduce costs. Medicalhomes foster ongoing partnerships between patientsand their personal clinicians, instead of approachingcare as the sum of episodic office visits. Each patient’scare is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higherquality and lower costs, and can improve patient andprovider reported experiences of care.“NCQA Patient-Centered Medical Home Recognitionraises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition show that United Community Health Center has the tools, systemsand resources to provide its patients with the right care,at the right time.”To earn recognition, which is valid for threeyears, United Community Health Center demonstratedthe ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the PatientCentered Medical Home established with the AmericanCollege of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics andthe American Osteopathic Association.

Rodolfo Jimenez, DO MBAWendy Kibby, RN BSN MHAThomas Woodworth, BS MBAAmy Rosenberg, MDChief Executive OfficerChief Operations OfficerChief Financial OfficerMedical DirectorCHANGE IN EXECUTIVE MANAGEMENT2015 brought exciting new changes and additions to UCHC’s leadership.Rodolfo Jimenez, DO, became Chief Executive Officer. Dr. Jimenez believesin providing medical care to all those in need and has found that federallyqualified community health centers do an excellent job at achieving thismission. He has over twenty years of experience providing patient care andsupervision of provider teams at Community Health Centers. As CEO forUnited Community Health Center, Dr. Jimenez is looking forward to managing the challenges, opportunities and growth that current health care reformwill bring.PHARMBLUE PHARMACY AND UCHCPARTNERSHIPIn 2015, United Community Health Center and PharmBlue formed apartnership in order to better serve the community and UCHC’spatients. In this collaboration, PharmBlue Pharmacy will open a newlocation inside of United Community Health Center’s ContinentalFamily Medical Center, located on 1260 S Campbell Rd, Green ValleyAZ. The new location will be a full service pharmacy that will beavailable to UCHC patients as well as to the community of GreenValley. Clint Sanders will be the onsite pharmacist, bringing with himDr. Jimenez is supported by a dedicated leadership team which includesChief Financial Officer, Thomas Woodworth, Chief Operations Officer, Wendy Kibby, and Medical Director, Dr. Amy Rosenberg. Collectively, this teambrings a diverse amount of experience in health care settings and leadershiproles. The team is focused on good resource management, quality patientcare and overall organizational growth and development. Their commitment,enthusiasm, experience and dedication will provide the drive and guidanceneeded to realize UCHC's vision.UPCOMING PROJECTS FOR 20162016 will bring new and exciting developments for United CommunityHealth Center: Opening a satellite clinic on the Green Valley Hospital Campus that willover ten years of experience.PharmBlue is a National Specialty Pharmacy with more than twelveyears of history serving the needs of members. Their mission is toprovide specialty pharmacy services to individuals with chronic conditions taking multiple medications, and the clinicians who serve them.They serve thousands of enrolled members throughout the countryand fill all member pharmacy needs with a special focus on the needsof HIV/AIDS, Hepatitis C, and Behavioral Health Members. With thisexperience of service United Community Health Center is confident inPharmBlue’s ability to fill the pharmacy needs of all our patients.The new location is set to open Spring 2016, for more informationplease call Clint Sanders at (520) 780-9146offer primary care and pediatric care. Expansion of services to include adult dental care. Expansion of UCHC’s Sahuarita pediatric services. Installation of a new and improved phone system.UCHC:INVESTINGIN HEALTHYCOMMUNITIESCLINT SANDERS, PHARMACIST ON SITE AT NEWPHARMBLUE LOCATION IN GREEN VALLEY, AZ

UNITED COMMUNITY HEALTH CENTERREACHES OUT TO THE COMMUNITYNATIONAL HEALTH CENTER WEEKCOMMUNITY OUTREACH EVENTSEvery year, UCHC makes community involvement a priority. It isNational Health Center Week provides an ideal opportunity forthanks to UCHC’s community partners and residents that the organiza-Health Centers to create public awareness of what they do and howtion is able to achieve its mission of promoting healthy lifestyles andthey do it. For the 2015 National Health Center Week, United Commu-improving the level of community wellness. UCHC staff attends numer-nity Health Center chose to showcase all of its health center locationsous community events year round in each of its six geographic locationsby hosting Open Houses, inviting everyone in the community to meethosting 9 clinical sites throughout Southern Pima County to ensure andproviders, take tours of their facilities and have some face to face in-reinforce the bond between UCHC and the community. In 2015, UCHCteraction with the staff after hours.attended twenty-two community events, ranging from health fairs, tofundraisers and parades. UCHC also attended over twenty school functions, varying from orientations, registrations and open houses, in orderto extend the opportunity for parents to learn about the services forchildren that UCHC offers.UCHC’s float forthe WhiteElephant ParadeUCHC staff at theFood Bank’sHunger Walk