IELC Student Handbook - CourseFinders

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IELCStudentHandbookIntensive English Language CenterCalifornia State University, Bakersfield2014 - 2015Updated January 2014

Table of ContentsTable of Contents1-2Purpose of the IELC Program and Helpful Hints3Extended University Mission/Vision4IELC Mission and Goals4School Guidelines for IELC StudentsBe Punctual5Come Prepared for Class5Be Respectful5Cells Phones in Class5Complete Homework5Academic Dishonesty, Cheating and Plagiarism5-6English Only Rule6Help Keep IELC Clean6Call When Absent6The Importance of Class Attendance6IELC Absence Rules7Excused Absence Policy for F-1 Students7Tardiness7Specific Absence Rules for F-1 Students7-8Tuition Fees8Text Books8Refunds9-10Grades and Certificates10English 90 Attendance, Academic and Grading Policies10-11Advancing in the IELC Program11TOEFL iBT Test11Class Schedule12Class Size12Student Vacations12Computer Lab Rules12-13Printing Rules13Transferring From IELC13Applying to CSUB13-14CSUB Student Policies and Regulations14-20 Nondiscrimination Policy Sexual Harassment Policy Disruptive and Violent Behavior Policy Student Academic Grievance Policy Student Complaint and Nonacademic Grievance Policy Student Discipline Policies Student RecordsImmigration InformationMaintaining Your Student StatusWorking RegulationsTraveling Outside the United StatesImmigration Regulations20202020-21Health InsuranceImmunizations2222-23Health Care1

CSUB Student Health CenterWeekend Medical CareInsurance Claim FormsYour General Health23232424-25Customs and CultureCulture ShockGreetingsMeeting AmericansCleanlinessUnspoken LanguageFriendship and DatingSmokingTap Water and AlcoholTippingTime ZonesTime SchedulesTelephone EtiquetteRegular Business HoursAppointmentsHolidaysFinances and BankingWeatherEarthquakesEmergencies -911Measurement ConversionsActivitiesEntertainmentCampus ClubsRecreational SportsReligious OrganizationsFriendship PartnersThe Campus PubSafety PrecautionsTelephone Services and Calling HomeShopping and EatingShopping In and Around BakersfieldNewspapersMail 313132323233333333-34343434-3535363636-37Housing InformationHomestayResident Halls (Dorms)ApartmentsWhen You Want to Move383838-3939-40AutomobilesHow to Acquire a Driver’s LicenseAutomobile InsuranceCar AccidentsCSUB Parking PolicyCar RentalsBicyclesLocal Bicycle StoresAir TravelBus Services and Trains40414142424343434444Transportation2

Purpose of the IELC ProgramYou wish to learn English, of course, and learning English ishard work. Some of you are studying English so that you canbe admitted to an American college or university. Others arehere to improve their English skills while participating in anew cultural experience. The primary purpose of thisprogram is to help you learn as much English as you can inas short a time as possible so that each of you can achieveyour goals. The IELC program offers several levels ofinstruction, from individual tutoring to advanced courses thatwill help you become proficient in English and give you the skills necessary for universitystudy. It will not always be easy, and your progress will not always be steady. Sometimesyou will feel that you are making great progress, at other times you will feel frustratedbecause you will feel that you are going nowhere. This is normal. You will succeed if youtake your language study seriously.Helpful HintsRead this handbook carefully, and keep it for reference. It contains a great deal of helpfulinformation which will be valuable during your stay here.Memorize your student identification number, address, phone number and keep it with you atall times.Try to participate in as many activities as possible. The CSUB International Student Clubprovides opportunities for getting to know other international students at the university. TheFriendship Partners are a wonderful group of community members who are willing to sharetheir lives with you and help you adjust to life here in Bakersfield. There are also manyactivities held on campus that will give you chances to meet other students, both Americanand International. You should make the most of these opportunities and others that may crossyour path.And please remember, you can contact the IELC office anytime that you have questions,concerns, or problems. We are here to help you!3

Extended University Mission / VisionThe Extended University Mission:The Extended University's mission is to open doors by providing self-supported, innovativeopportunities and training programs to people with unmet educational needs.The Extended University Vision:The Extended University will be a cohesive team of dedicated, skilled, and creativeprofessionals. It will be a dynamic organization with ever-increasing capabilities achievedthrough staff development, strategic hires, teamwork improvements, and a growing networkof partnerships to tap into the foremost expertise. It will be a nimble organization that quicklyidentifies unmet needs and responds with innovative solutions.In meeting the diverse needs of numerous groups, the EUD will develop a comprehensiveportfolio of programs and a well deserved reputation as the premier provider of high qualityacademic opportunities and training programs.The Extended University will be viewed on campus as a strategic asset that is central to theuniversity’s mission. This reputation will be earned by advancing the university’s presencein it’s communities and by creating mutually beneficial partnerships with campusdepartments. The communities served by the Extended University will view it as a majorcontributor to personal and regional development. This reputation will result from effective,customer-driven programs that noticeably expand the futures of it’s customers - by buildingbridges to degree programs and by building real skills that make a real difference.IELC Mission and GoalsIELC Mission Statement:As a department within the Extended University Division, the mission of the IntensiveEnglish Language Center (IELC) is to provide English language instruction to non-nativeEnglish speakers for academic, personal and/or professional purposes. Our comprehensiveprograms integrate quality ESL instruction in an active learning environment. IELC alsoassists international students with cultural and social adjustments.IELC Program Goals: A student who successfully completes the IELC program has achieved CognitiveAcademic Proficiency in listening, speaking, composition and reading.An IELC graduate will be competitive and functional at the university/college level.Our program will supply quality academic advising to realistically and successfullyfacilitate students’ entrance into a formal university setting such as BC or CSUB.A graduate will identify and establish cultural connections in the community.A graduate will be able to recognize and practice appropriate cultural and socialnorms in an academic setting.4

School Guidelines for IELC StudentsBe PunctualYou are expected to be in your classroom and ready to participate when theclass begins. Arriving late is disrespectful to your teacher and your classmates.Come Prepared for ClassYou are expected to bring all textbooks, notebooks, pen, and pencil to each class. You arealso to use the English Language Dictionary required for each of your courses. You areexpected to refer to your English dictionary before using your dual language dictionary.Be RespectfulBe respectful of your fellow students, your instructors and the IELC staff at all times. Beingdisrespectful includes using offensive language, being disruptive in class, or refusing tocooperate with your IELC instructors or the IELC staff.Abusive behavior will not be tolerated. CSUB has a zero tolerance policy for abusivebehavior (hitting, pushing, etc.). Being physically abusive to anyone on the campus of CUSBis grounds for immediate dismissal.Cell Phones in ClassCell phones should be turned completely OFF at all times during class. Taking calls duringclass and/or leaving the class to take calls will result in accumulation of absence minutes.Complete HomeworkAll homework is to be completed by the due date. No late assignments will be acceptedwithout instructor approval.Academic Dishonesty, Cheating and PlagiarismCheating is defined as using dishonest or deceptive means to obtainfor yourself or someone else credit for work or an improvement ingrades. Cheating includes lying and falsifying data; copying fromanother’s test or written assignments; discussing questions on an exam when somediscussants have taken the exam and others have not; possessing copies of an exam withoutthe instructor’s permission; using or displaying “cheat sheets” or other information devicesinappropriate to the prescribed test conditions; and misrepresenting yourself as someone elseor allowing someone else to misrepresent you. Cheating requires a final grade of F.Plagiarism is defined as using the ideas or work of another person as if they were one’s ownwithout giving proper credit. Such an act is not plagiarism if the ideas were arrived atthrough independent reasoning without knowledge of the other source or if they are commonknowledge.5

Acknowledgment of the original source must be made through references. Plagiarismincludes submission of a work either in part or in whole completed by another; failure to givecredit for ideas, facts, statements, or conclusions that rightfully belong to another; failure touse quotation marks when quoting directly; and close and lengthy paraphrasing of another’swork without credit or originality. Plagiarism is a form of cheating and is subject to the samepenalties as cheating. Academic dishonesty may result in dismissal from IELC.English Only RulePlease speak English only in and around the IELC classrooms, offices and building.Remember that you signed up for the IELC program to improve your English skills, not yournative language. Speaking English as much as possible will help you gain language skillsquicker.Help Keep IELC CleanPick up all of your trash such as candy wrappers, empty chip bags, and beverage containersin the classrooms and outside the building. If you are a smoker, please smoke only in thedesignated smoking area on the northwest corner of the building, and please extinguish yourcigarette and deposit it in the ash containers provided. Do not throw used cigarettes on theground! Your mother is not your classmate; therefore, please clean up after yourself!Call When AbsentIf you are unable to attend class for any reason, you must call the IELC office to let themknow you will not be in class. If you are ill and need to go to the Health Center, pleasecontact the IELC office immediately.Absences and the Importance of Class AttendanceYou must attend all of your classes – everyday! Regular attendance isnecessary for you to make progress. If you plan to be absent from class,you should notify the IELC office and your instructors at least 48 hoursin advance. You must always let your instructors know when you plan tobe late or absent from class.Your attendance in class is very important to your learning progress in English. When youarrive late or are not in class, you delay your ability to learn the language. Secondly, inAmerican schools, it is disrespectful to your classmates and especially to your teacher toarrive late or miss class. Please carefully read the syllabus for each of your IELC classes sothat you know how each of your instructors will count your absences towards your endinggrade. Each instructor will count your absences differently, so please follow your instructors’syllabus on attendance.PLEASE REMEMBER – PARTICIPATION IS THE BEST WAY TO IMPROVE YOURENGLISH. YOU CAN NOT PARTICIPATE IF YOU ARE NOT IN CLASS!6

Absence RulesAll IELC students are required to attend at least 90% of any class they register to attend. Thisincludes any student, part-time or full-time, who is attending the program. Failure to followthis policy could result in incomplete or failing grades, academic probation and dismissalfrom the program if attendance problems continue.Excused Absence Policy for F-1 StudentsIELC does not accept daily doctors’ excuses for minorillnesses. If you are seriously ill and cannot attend classfor more than one day, then you will need to obtain amedical release from your doctor clearly indicating thestart of your medical absence and the end of yourmedical absence. Excused absences (those with adoctor’s note saying you cannot attend class for morethan one day) are limited to 25 hours per quarter. Afterreaching the 25 hour limit on excused absences, ifnecessary, you could apply for medical leave from theprogram if you have a doctor’s excuse saying you areunable to continue attending class full-time due tomedical reasons. If you do not have a long-term medicalrelease from a doctor you will be dismissed from theprogram and your SEVIS record terminated for failingto meet school attendance requirements.TardinessYou must arrive on time for classes. If you arrive late to class, you will be considered tardy.Actual minutes you are tardy will be factored into your total hours absent.Specific Absence Rules for F-1 StudentsIn accordance with immigration regulations, any IELC student attending on an F-1 visa isrequired to attend class full-time. The IELC full-time program is 23 hours a week. Tomaintain immigration status, all F-1 students must attend at least 90% of all classes. In an 11week quarter (fall, winter and spring), students holding F-1 visas are allowed to miss amaximum of 25 hours. In a 10-week summer quarter, students holding F-1 visas are allowedto miss a maximum of 23 hours. All unexcused absences and tardies count towards this total.Use your absences wisely!Failure of any F-1 student to maintain the minimum attendance requirement will result in thestudent’s F-1 status being terminated for failing to meet the school’s attendance requirement.Status termination is serious. Students may file for reinstatement if the F-1 status isterminated; however, this is a lengthy process and approval by immigration is notguaranteed.7

In any 11-week session, a student who misses: 9 hours of class will receive a written reprimand from the IELC AcademicCoordinator. 16 hours of class will receive a written notice and will have a meeting with the IELCDesignated School Official. 23 hours of class will receive a third written notice and a copy will be sent to thestudent’s sponsor or parents. The student will be placed on academic probation. Ifyou are on academic probation due to attendance problems you will have one quarterto improve your standing or you will be asked to leave the program. 25 hours will have his or her F-1 status terminated for failure to maintain full-timestatus. In any 10-week session, a student who misses: 7 hours of class will receive a written reprimand from the IELC AcademicCoordinator. 14 hours of class will receive a written notice and will have a meeting with the IELCDesignated School Official. 21 hours of class will receive a third written notice and a copy will be sent to thestudent’s sponsor or parents. The student will be placed on academic probation. Ifyou are on academic probation due to attendance problems you will have one quarterto improve your standing or you will be asked to leave the program. 23 hours will have his or her F-1 status terminated for failure to maintain full-timestatus.The above rules apply to all absences, including, but not limited to: sickness (self andfamily), banking, TOEFL iBT and IELTS tests, counseling appointments, drivingappointments/driving tests and doctor’s appointments.Tuition FeesTuition fees are due during the first two weeks of classes. An appointment sheet will beposted in the IELC office for payment of these fees. A 25.00 late fee will apply after thefirst two weeks of classes.Text BooksDepending on what level you test in at, you will be given a list ofbooks that you will need to buy from the bookstore. You will getyour books from The Runner Bookstore, located in the StudentUnion building. It is a good idea not to write in any of your booksthe first week of classes in case you decide to drop and add anyclasses. You may return the books if there is no damage or writingin the books for a full refund.*Please Note: You are required to have your textbooks on the first day of class. Please DONOT order books online as it may take several day or weeks to receive them.8

IELC Refund PoliciesApplication and Express Mail Fees IELC application and express mail fees arenon-refundable.Health Insurance Premium IELC Students pay a health insurancepremium to Wells Fargo of California Insurance Services, Inc. Refunds are onlyapproved (1) if a student fails to meet the plan eligibility requirements or (2) if astudent enters the Armed Forces of his/her country, then the student will not becovered from the date of entry. Refund requests for these two reasons must be madewithin 45 day of the coverage period. A 25 processing fee will apply. See page 3 ofthe Wells Fargo Insurance policy handbook for more detailed information on refunds.Homestay Fees Homestay fees are paid directly to the host family at the beginning of each month. Astudent is required to give his/her host family at least a two-week notice when he/shedecides to move. A notice of intent to move should be done in writing and a copyshould be given to the IELC office to be placed in the student’s file. If a student has paid his/her homestay fees in advance, the host family will be allowedto keep an amount that is equivalent to two-weeks of fees (14 x 25.00 350.00),calculated from the day that notice is given. If a student does not give any notice, thetwo-weeks will begin on the day that he/she moves out, to compensate the host familyfor any groceries, etc. that they have purchased for the student’s stay. If a student has not pre-paid his/her fees, then he/she will be required to pay the hostfamily an amount that is equivalent to two-weeks of homestay fees (14 x 25.00 350.00), calculated from the day that notice is given, to compensate your host familyfor any groceries, etc. that they have purchased for the student’s stay.Tuition Refunds Course Cancellation for any Reasono A full refund of tuition fees will be made. A Course with Five or More Class Meetingso Withdraw prior to the second meeting -- full refund of tuition fees less 25administrative fee.o Withdraw after the second scheduled class meeting and prior to a date atwhich 25% of the course has elapsed -- 60% of course tuition fees refunded.o No refund of tuition fees after 25 % of the course has elapsed.9

Four or Fewer Class Meetingso Full refund of tuition fees less 25 administrative fee prior to the first meeting.o Withdraw after first meeting and prior to second– 60% of course tuition feesrefunded for classes with three or four sessions.o No refund of tuition fees for classes with one or two sessions.Failure to withdraw from a credit course in which one is officially registered, but does notcomplete, will result in a grade of F.Section 41802 of Article 3, Subdivision 5, California Administrative Code in its subdivision(3)7 as amended provides that refunds of extension source tuition fees are to be made inaccordance with the above schedule.Forms for requesting refunds are available in the Intensive English Language Center office.Grades and Certificates of ParticipationAt the end of each quarter students will receive grade reports. These reports include gradesfor each class, evaluation of progress and effort, and attendance. Class performance plays animportant roll in determining if a student stays in a level or moves up to the next level. Thegrades given on the grade report are:100 to 9796 to 9392 to 8988 to 8584 to 8180 to 7877 to 75AAB BBC CWhen requested, Certificates of Participation willbe given at the end of each quarter upon satisfactory completion of all classes. No certificateswill be awarded to students who receive any of the following grades:74 to 7069 to 6059 belowCDFIELC students need 75% / C to pass. Attendance and punctuality to classes will be reflectedin final grade.English 90 Attendance Policy, Academic Probation and GradingAttendanceAttendance and participation will count as a percentage of a student’s grade in English 90according to the instructor’s syllabus. In addition, students must abide by IELC’s policy of10

attending at least 90% of class time. The exact number of allowable absence hours willdepend on the actual class days each quarter, but will be approximately 5 hours per quarter.Academic ProbationIf a student is allowed to repeat English 90, and their past failure in the class was a result ofexcessive absences as defined by IELC’s attendance policy above, then they will be placedon Academic Probation. The terms of Academic Probation will require that the studentmaintain acceptable attendance and not miss (or be late) to more than three (3) class periods.The student will be required to sign an Academic Probation letter.GradingA grade of C- or higher is required to pass English 90 and be eligible for English 99.Advancing in the IELC ProgramStudents advance through the levels of the IELCprogram based on their final course grades,COMPASS ESL exit exam and instructorrecommendations.New students are given an initial COMPASS ESLplacement test and an oral interview on their first dayof classes at the center. The Academic Coordinatoruses the results from the COMPASS test and the oralinterview to place students in the variouslevels/classes within the program.During the first two weeks of classes, if a studentfeels he or she was placed in the wrong level, that person should speak to the AcademicCoordinator about his or her concerns. The student may be asked to attend classes in whichhe or she was placed for a few days, giving the Academic Coordinator and the instructor(s)time to further evaluate placement to determine if a change in levels is required.On each class syllabus is listed the criterion that students must follow in order to receive apassing grade in the course. Based on these criteria, we use course grades, instructors’recommendations, as well as scores on the post COMPASS ESL test given during the lastweek of the session to determine if a student is ready to advance to the next level ofinstruction.TOEFL iBT TestIELC is an official testing site for the TOEFL iBT. The test is administered two to threetimes monthly at IELC. For admission to CSUB, you must have a TOEFL iBT score of 61for undergraduates and 79 for graduates to be admitted. Various graduate majors may requirea higher TOEFL and other test scores (such as GRE and GMAT).PLEASE NOTE: Even though IELC is a TOEFL iBT testing site, if you choose to take theTOEFL test on a day when IELC classes are in session, you will be counted absent fromclass.11

Class ScheduleFall/Winter/Spring Sessions - Classes are scheduled for 8:30 am – 3:15 pm, Monday throughThursday; 8:30 am – 12:00 noon on Friday. Lunch breaks are daily from 12:00 – 1:00 pm.Summer Session - Classes are scheduled for 8:15 am – 3:25 pm, Monday through Thursday;no classes on Friday. Lunch breaks are daily from 12:05 – 1:00 pm.Students who hold F-1 visas are required to attend IELC fulltime, 23 hours per week.Class SizeIELC classes range in size from 5-20 students in a class with one instructor. As a goal, thecenter tries to keep class sizes under 15 students in a class, but occasionally that number willbe larger, depending on enrollments and student placements.Student VacationsIELC students have vacations between quarters at approximatelythe following times:Fall/Winter BreakWinter/SpringSpring/SummerSummer/FallLate November to Early JanuaryApproximately the last week in MarchApproximately the second week in JuneApproximately the last week in AugustComputer Lab RulesTo help keep the equipment in working order, and to maintain a pleasant workingenvironment, we are asking that you abide by the following rules for the IELC Computer Labin room #215.Students found violating the following rules could have their lab privileges suspended: Food and beverages are not allowed in the lab at any time. Leave the lab and working area clean for the next person. When you are finishedworking in the lab push chairs in; put all trash in the garbage; pick up papers, books,and other personal items. Please DO NOT attempt to fix malfunctioning equipment. Notify your instructor orsomeone in the IELC office of any problems you are having. Please be conservative with the use of paper. Limit your printing to only necessarythings. Paper and print cartridges are very expensive. DO NOT bang on the computer keyboards! A light touch will prevent damage to thekeyboards.12

Game playing, other than those assigned specifically for IELC coursework, is notallowed at any time. Engaging in the use of chat rooms or inappropriate websites will result inthe immediate suspension of lab privileges.Printing RulesThe printer is located in the IELC office. Students are allowed to printtheir schoolwork free of charge. However, personal printing is notpermitted.Transferring From IELCIt is very important that students who plan to transfer to another institution after studying inIELC plan well and follow the proper procedures.You need to plan ahead when considering changing schools. Most schools have deadlines forapplications, so you must apply well in advance. You should first write to the school or visitthe school to get information about the school. It is important that the school offers theclasses that you need. Don’t rely on information that you receive from your friends. Be sureto have all the application documents you need for the new school. Read all the directionsand follow them carefully.If you have any questions about transferring, please come to the IELC office. If you wantmore information about other school, either in California, or elsewhere, you can go to theReference Desk in the library and ask for help. In addition, most schools have web pages onthe internet. If you have access to a computer and the internet, you can do a search for theschool you are interested in and information will be displayed.Applying to CSUBIf you plan to attend California State University, Bakersfield, you must submit yourapplication at the proper time. For CSUB, the application for fall admission starts during theprevious November. Applications are accepted until capacities are reached, but it is best tohave your application in as early as possible. Please keep in mind that it is your responsibilityto submit all of the required documents prior to the registration deadline. The IELC staff willassist you in completing your application and check it for you, if you desire.IELC is an official testing site for the TOEFL iBT. The test is administered monthly at IELC.For admission to CSUB, you must have a TOEFL score of 500 PB / 173 CB / 61 iBT forundergraduates and 550 PB / 213 CB / iBT 79-80 for graduates to be admitted. Variousgraduate majors may require a higher TOEFL and other test scores (such as GRE andGMAT).If you have questions regarding the admission processes for other colleges and universities,please come to the International Students and Programs Office and make an appointment to13

speak with the student advisor. You can also check out your chosen school’s website or callthe international student advisor at that institution.CSUB Student Policies and RegulationsNondiscrimination PoliciesGender – The California State University does not discriminate on the basis of gender in theeducational programs or activities it conducts. Title IX of the Education Amendments of1972, as amended, and the administrative regulations adopted there under prohibitdiscrimination on the basis of sex in education programs and activities operated by CaliforniaState University, Bakersfield. Such programs and activities include admission of students andemployment. Inquiries concerning the application of Title IX to programs and activities ofCalifornia State University, Bakersfield may be referred to the Counseling Center (HC, 661654-3366) or Personnel Services (ADM 108, 661-654-2266), the campus officers assignedthe administrative responsibility of reviewing such matters, or to the Regional Director of theOffice for Civil Rights, Region IX, 50 United Nations Plaza, Room 239, San Francisco,California 94102.Disability – The California State University does not discriminate on the basis of disabilityin admission or access to, or treatment or employment in, its programs and activities. Section504 of the Rehabilitation Act of 1973, as amended, and the regulations adopted thereunderand the Americans with Disabilities Act prohibit such discrimination. The coordinator ofDisabled Services has been designated to coordinate the efforts of California State University,Bakersfield to comply with these Acts and their implementing regulations. Inquiriesconcerning compliance may be addressed to the coordinator at the Services for Students withDisabilities Office 661-654-3360; TDD 661-654-6288.Race, Color, National Origin, or Disability – The California State University complieswith the requirements of Title VII of the Civil Rights Act of 1964 as amended by theAmericans with Disabilities Act and the regulations adopted thereunder. No person shall, onthe grounds of race, color, national origin, or disability, be excluded from participation in, bedenied the benefits of, or be otherwise subjected to discrimination under any program of TheCalifornia State University.Sexual Orientation – By CSU Board of Trustees policy, the California State University doesnot discriminate on the basis of sexual orientation.Policies on the Rights of IndividualsSexual Harassment – Sexual harassment is prohibited by Title VII of the Civil Rights Act of1964, Title IX of the Educational Amendments of 1972, the California Fair Employment andHousing Act, as well as under CSU Executive Order 345.

customer-driven programs that noticeably expand the futures of it's customers - by building bridges to degree programs and by building real skills that make a real difference. IELC Mission and Goals IELC Mission Statement: As a department within the Extended University Division, the mission of the Intensive