Cigna Health And Life Insurance Company MISSOURI KANSA CITY GET TO KNOW .

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Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYGET TO KNOWYOUR MEDICAL PLANCigna Connect 100-4 2017 Summary of BenefitsWhy Choose Cigna?A health plan and partnerWhen you choose Cigna, you get more than a health plan. You also get a trusted partner who can help you selectthe plan that’s right for you and help you get the most out of your plan. So, you get a good choice and a good value.Cigna’s committed to helping you live well and stay well – at an affordable price.Cigna’s Individual and Family health insurance plans offer:››››››Help explaining your plan options before you buy.Online, you will find detailed coverage informationand tools that can help you choose a plan. You canalso talk to a licensed representative who will walkyou through the shopping process, provide coveragedetails and help you get the most out of your plan.Affordable rates and you can save even more if youqualify for financial assistance.Plans with copays starting at 10 for primary careand telehealth doctor visits.Help finding quality doctors near you. Just use ouronline provider directory or speak to a customerservice representative 24 hours a day, 7 days a week,365 days a year.Preventive care coverage, at no additional cost toyou. All plans include annual check-ups, flu shots,cholesterol and blood pressure screenings, when yousee an in-network doctor.1Easy access to doctors. Talk with a doctor by phoneor secure video chat using the Cigna Telehealth›Connection program. Your out-of-pocket cost is thesame or less than a Primary Care Provider (PCP) visitas outlined in the Cigna Telehealth ConnectionBenefits grid. Get treatment for minor acuteconditions like sinus and ear infections, allergies orpink eye, day or night, while at home, work, on thego or when you are traveling. 2Health advice and wellness coaching from WebMD .We’ve partnered with one of the most trusted onlinesources to provide health coaching through MyHealth Assistant. Reach your health and wellnessgoals with a customized online program.Plan availabilityThis plan is available to residents living in thefollowing counties in Missouri:CassClayJacksonPlatteRay1. Includes eligible in-network preventive care services. Some preventive care services may not be covered, including most immunizations for travel. Reference your plan documents for a list ofcovered and non-covered preventive care services. 2. Telehealth providers participating in the Cigna Telehealth Connection program are independent contractors and separate from Plan networkproviders. Not all providers have video chat capabilities. Video chat is not available in all areas. PCP referral is not required. Refer to plan documents for a complete description of covered services,including other telehealth/telemedicine benefits.Contact your local broker or a licensed Cigna agent at 866.Get.Cigna or visit Cigna.com to learn more.If you are an existing Cigna medical plan customer, Customer call 800.Cigna.30.894683 MO 10/16

Individual and Family PlansMISSOURICigna Health and Life Insurance CompanyKANSAS CITYPAGE 2You may be able to save money with Federal financial assistance›››This plan is only available for those who qualify for a cost-sharing reduction. The reduction lowers theout-of-pocket costs (deductibles, copays or coinsurance) you pay when you get care.You may also qualify for a “premium tax credit.” You can use some or all of this tax credit to reduce yourmonthly plan premium or you can choose to get that money back when you file your taxes.Call 866.Get.Cigna and we will help to see if you may qualify. Current customers please call 800.Cigna.30.Your Cigna Connect plan.Our Networks: it’s about quality and savingsCigna’s Connect health insurance plans are designed to provide you with quality care. You have access to personalizedcare and attention from providers in the Connect Network in your local area. Some of the health care professionals inour Network have separately earned the Cigna Care Designation (CCD), recognized for achieving top results on Cignaquality and cost-efficiency measures. Find providers with this designation at Cigna.com/ifp-providers.How it worksSimply choose your in-network primary care physician (PCP)1 who will get to know your needs, direct you tospecialists when needed, and ensure that your providers are communicating and coordinating your care.You will have access to quality care in your local area.For more network information check out our Important Medical Plan Information flyer or call the number indicatedat the bottom of page one. Visit Cigna.com/ifp-providers to find providers in the Connect network.Details at a glance.IMPORTANT INFORMATIONABOUT YOUR PLANNetwork nameConnect NetworkPlan typeExclusive Provider Organization (EPO)To remain in-network:Primary care physician (PCP)Visit an in-network PCP. PCP selection is required.1Specialist physicianVisit specialists in the Connect Network. Referral is encouraged.Out-of-network coverageOut-of-network services are not covered under this plan.In the case of an emergencyEmergency care is covered, in- and out-of-network.2When traveling (away from home care)Covered for emergency medical services as defined by the policy. Telehealth benefits are available for minor acutecare on the phone or via secure video chat anywhere, anytime.3Additional network informationImportant Plan Information FlyerTo find providers in-network visitCigna.com/ifp-providers1. Auto assignment will occur if a customer does not or cannot select a PCP.2. Eligible out-of-network emergency services are covered at the in-network benefit level as defined in plan documents.3. Telehealth providers participating in the Cigna Telehealth Connection program are independent contractors and separate from Plan network providers. Not all providers have videochat capabilities. Video chat is not available in all areas. PCP referral is not required. Refer to plan documents for a complete description of covered services, including othertelehealth/telemedicine benefits.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 3Your Cigna Telehealth Connection BenefitsCigna Telehealth Connection benefits are included with the purchase of a medical plan. The program provides youaccess to telehealth providers via phone or secure video chat, when you need them: at home, work, on the go orwhen traveling.1›››››Use the benefits for minor acute conditions like allergies, cold, flu, ear infections, fever, headache and a sore throatYou don’t have to worry about traveling to the doctor’s office for these minor conditionsFor minor acute conditions, your out-of-pocket costs are the same or less than a primary care physician (PCP)visit, depending on the plan when using these benefitsProviders that you will talk with are U.S. based and board certifiedProviders participating in the program can be found on myCigna.com on the Find a Doctor page.CIGNA TELEHEALTH CONNECTION BENEFITS1You pay 10, deductible waivedInformation can be found on the Cigna Telehealth Connection Flyer1. Telehealth providers participating in the Cigna Telehealth Connection program are independent contractors and separate from Plan network providers. Not all providers have videochat capabilities. Video chat is not available in all areas. PCP referral is not required. Refer to plan documents for a complete description of covered services, including othertelehealth/telemedicine benefits.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 4This plan is available to residents living in parts of Missouri depending on county. See first page for full listing.Exclusive Provider Organization (EPO) Plans do not provide benefits outside of your local area or out-of-network,except for emergency services as defined by the plan.Cigna Connect 100-4MEDICAL BENEFITIN-NETWORKOUT-OF-NETWORKIndividual Deductible (Medical and pharmacy) 100Not coveredFamily Deductible (Medical and pharmacy) 200Not coveredIndividual/family deductible is satisfied when each member has reached their annual individual deductibleor when the total annual family deductible amount has been reached by any combination of family members.Coinsurance*You pay 10% after deductibleNot coveredIndividual Out-of-Pocket Maximum 900Not coveredFamily Out-of-Pocket Maximum 1,800Not coveredPrimary Care Physician (Office visit)You pay 10, deductible waivedNot coveredSpecialist Physician (Office visit)You pay 35, deductible waivedNot coveredYou pay 10% after deductibleNot coveredYou pay 0%, deductible waivedNot coveredFacility Services(Inpatient room and board, lab & x-ray, operating room, etc.)You pay 10% after deductibleNot coveredPhysician Services(Facility/Physicians Services)You pay 10% after deductibleNot coveredPrenatal and Postnatal CareYou pay 10% after deductibleNot coveredDelivery and Inpatient Services for Maternity Care (Inpatient / Professional)You pay 10% after deductibleNot coveredIndividual/family deductibles, coinsurance and pharmacy charges apply to the out-of-pocket maximum.PHYSICIAN SERVICESOffice Related ServicesPREVENTIVE CAREPreventive Care for All Ages(Routine physicals and other preventive services)INPATIENT SERVICESMATERNITY CARE* Amount you pay for covered medical services.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 5Cigna Connect 100-4MEDICAL BENEFITIN-NETWORKOUT-OF-NETWORKLab, X-ray and UltrasoundYou pay 10% after deductibleNot coveredCT/PET Scans and MRIYou pay 10% after deductibleNot coveredCardiac & Pulmonary RehabilitationCardiac Rehabilitation – 36 visits per year. Pulmonary Rehabilitation – 20 visits per year.You pay 10% after deductibleNot coveredRehabilitative Therapy(Including Physical, Occupational, Speech, and Chiropractic Care) Physical andOccupational Therapy – 20 visits per year. Speech Therapy – unlimited visits per year.Chiropractic Care – 26 visits per year.You pay 10% after deductibleNot coveredOutpatient Surgery (OP Facility)You pay 10% after deductibleNot coveredOutpatient Surgery (Physician Services)You pay 10% after deductibleNot coveredNot coveredNot coveredYou pay 10% after deductibleYou pay the same level as in-network if itis an emergency as defined in your plan,otherwise you pay 100% after deductibleYou pay 35, deductible waivedYou pay the same level as in-network if itis an emergency as defined in your plan,otherwise you pay 100% after deductibleYou pay 10% after deductibleYou pay the same level as in-network if itis an emergency as defined in your plan,otherwise you pay 100% after deductibleSkilled Nursing FacilitySkilled Nursing Facility – 150 days per year.You pay 10% after deductibleNot coveredHome Health100 visits per yearYou pay 10% after deductibleNot coveredHospiceYou pay 10% after deductibleNot coveredYou pay 10% after deductibleNot coveredOUTPATIENT SERVICESAcupunctureEMERGENCY AND URGENT CARE SERVICESHospital Emergency RoomUrgent Care ServicesAmbulanceOTHER HEALTH CARE FACILITIES AND SERVICESDURABLE MEDICAL EQUIPMENT (DME)Durable Medical Equipment

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 6Cigna Connect 100-4MEDICAL BENEFITIN-NETWORKOUT-OF-NETWORKYou pay 10% after deductibleNot coveredYou pay 35, deductible waivedNot coveredYou pay 10% after deductibleNot coveredIN-NETWORKOUT-OF-NETWORKTIER 1: Retail Preferred Generics (Available at the lowest cost)Up to a 90 day supply. You pay a copay for each 30 day supply.You pay 5, deductible waivedNot coveredTIER 2: Retail Non-preferred Generics (Medications at a higher cost than Tier 1)Up to a 90 day supply. You pay a copay for each 30 day supply.You pay 10, deductible waivedNot coveredTIER 3: Retail Preferred Brands (Brand-name drugs at a lower cost than Tier 4)Up to a 90 day supply. You pay a copay for each 30 day supply.You pay 35, deductible waivedNot coveredYou pay 50% after deductibleNot coveredYou pay 10%, deductible waivedNot coveredTIER 1: Home Delivery Preferred Generics (Available at the lowest cost)Up to a 90 day supply.You pay 12, deductible waivedNot coveredTIER 2: Home Delivery Non-preferred Generics (Medications at a higher costthan Tier 1) Up to a 90 day supply.You pay 25, deductible waivedNot coveredTIER 3: Home Delivery Preferred Brands (Brand-name drugs at a lower costthan Tier 4) Up to a 90 day supply.You pay 87, deductible waivedNot coveredTIER 4: Home Delivery Non-preferred Brands (A mix of non-preferredbrand‑name and generic drugs at a higher cost than Tier 3) Up to a 90 day supply.You pay 50% after deductibleNot coveredYou pay 10%, deductible waivedNot coveredMENTAL HEALTH & SUBSTANCE USEInpatient(Includes acute, partial & residential treatment)Outpatient(Office visits)Outpatient(All other services)PRESCRIPTION DRUGS (RETAIL & HOME DELIVERY)To see a complete list of drugs covered under your plan, visit Cigna.com/ifp-drug-listPRESCRIPTIONS FILLED AT RETAILTIER 4: Retail Non-preferred Brands (A mix of non-preferred brand-nameand generic drugs at a higher cost than Tier 2 and Tier 3)Up to a 90 day supply.TIER 5: Retail Specialty (Drugs for complex chronic conditions)Up to a 30 day supply.PRESCRIPTIONS FILLED THROUGH HOME DELIVERYTIER 5: Home Delivery Specialty (Drugs for complex chronic conditions)Up to a 30 day supply.This summary contains highlights only. See Plan Exclusions and Limitations on following pages.

Individual and Family PlansMISSOURICigna Health and Life Insurance CompanyKANSAS CITYPAGE 7Pediatric CoverageDentalThe Cigna Pediatric Dental Plan is included with the purchase of a Cigna Medical plan off Marketplace and coversdependents up to age 19.1When purchasing a Cigna Medical plan on the Marketplace in MO, the Cigna Pediatric Dental plan is not included.Coverage information for the Cigna Dental Pediatric plan can be found on thePediatric Dental Summary of Benefits.Pediatric DentalVisionThe Pediatric Vision plan is included with the purchase of a medical plan and covers dependents up to age 19.BENEFITSIN-NETWORKOUT-OF-NETWORKYou pay 0%, deductible waivedNot coveredComprehensive eye exam with refraction for childrenLimit 1 visit per 12 month period.Pediatric VisionEye glasses for childrenLimited to 1 pair of glasses (lenses and frames frompediatric selection) per 12 month period.Therapeutic contact lenses for childrenContact lenses are covered for a one year supply, regardlessof the contact lens type, including professional services, inlieu of frame and lenses.This summary contains highlights only. See Pediatric Dental and Pediatric Vision policies for Exclusions and Limitations.For more information about Pediatric coverage call the number on the bottom of the first page.1. Pediatric dental coverage continues through the end of the calendar year in which the dependent turns age 19.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 8Cigna Connect 100-42017 PLAN EXCLUSIONS AND LIMITATIONSThe Exclusions and Limitations for this medical plan are subject to change based on regulatory approvals.For an updated version:1. Click on the link below2. Type Cigna.com/MO-2017-Cigna-Connect-Plans-Exclusions into your browser or3. Call 866.Get.Cigna.Current customers, call 800.Cigna.30.What is not covered by this policyExcluded servicesIn addition to any other exclusions and limitationsdescribed in this Policy, there are no benefits providedfor the following:› Services obtained from an Out-of-Network(Non-Participating) Provider, except forEmergency Services (including those providedby an Urgent Care facility) and two sessions peryear for the purpose of diagnosis or assessmentof mental health.› Any amounts in excess of maximum amountsof Covered Expenses stated in this Policy.› Services not specifically listed as CoveredServices in this Policy.› Services or supplies that are not Medically Necessary.› Services or supplies that are considered tobe for Experimental Procedures orInvestigative Procedures.› Services received before the Effective Dateof coverage.› Services received after coverage under thisPolicy ends.› Services for which You have no legal obligationto pay or for which no charge would be made ifYou did not have health plan or insurance coverage.› Any condition for which benefits are recovered orcan be recovered, either by adjudication, settlementor otherwise, under any workers’ compensation,employer’s liability law or occupational diseaselaw, even if the Insured Person does not claimthose benefits.› Conditions caused by: (a) an act of war (declaredor undeclared); (b) the inadvertent releaseof nuclear energy when government funds areavailable for treatment of Illness or Injury arisingfrom such release of nuclear energy; (c) an InsuredPerson participating in the military service ofany country; (d) an Insured Person participatingin an insurrection, rebellion, or riot; (e) servicesreceived as a direct result of an Insured Person’scommission of, or attempt to commit a felony(whether or not charged) or as a direct resultof the Insured Person being engaged in anillegal occupation; (f) an Insured Person beingintoxicated, as defined by applicable state law inthe state where the illness occurred or under theinfluence of illegal narcotics or non-prescribedcontrolled substances unless administered orprescribed by Physician.› Any services provided by a local, state or federalgovernment agency, except when paymentunder this Policy is expressly required by federal orstate law.› Any services required by state or federal› Professional services or supplies received orpurchased directly or on Your behalf by anyone,including a Physician, from any of the following:- ourself or Your employer;- a person who lives in the Insured Person’s home,or that person’s employer;- a person who is related to the Insured Personby blood, marriage or adoption, or thatperson’s employer.› Custodial Care.› Private duty nursing, except as specificallystated under Home Health Care in the section ofthis Policy.› Inpatient room and board charges inconnection with a Hospital stay primarily forenvironmental change or physical therapy;Custodial Care or rest cures; services provided bya rest home, a home for the aged, a nursing homeor any similar facility service.law to be supplied by a public school system orschool district.› Assistance in activities of daily living, includingobtained from any local, state or federalgovernment agency (except Medicaid). VeteransAdministration Hospitals and Military TreatmentFacilities will be considered for payment accordingto current legislation.› Inpatient room and board charges in connection› Any services for which payment may be› If the Insured Person is eligible for MedicarePart A, B or D, Cigna will provide claim paymentaccording to this Policy minus any amount paid byMedicare, not to exceed the amount Cigna wouldhave paid if it were the sole insurance carrier.› Court-ordered treatment or hospitalization,unless such treatment is prescribed by a Physicianand listed as covered in this plan.but not limited to: Bathing, eating, dressing,or other Custodial Care, self-care activities orhomemaker services, and services primarily for rest,domiciliary or convalescent care.with a Hospital stay primarily for diagnostictests which could have been performed safely onan outpatient basis.› Dental services, dentures, bridges, crowns, capsor other Dental Prostheses, extraction of teethor treatment to the teeth or gums, except asspecifically provided in this Policy.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 9Cigna Connect 100-42017 PLAN EXCLUSIONS AND LIMITATIONS› Orthodontic Services, braces and otherorthodontic appliances including orthodonticservices for Temporomandibular Joint Dysfunction.› Dental Implants: Dental materials implantedbodily function or to correct a deformity causedby Injury or congenital defect of a Newborn child,or for Medically Necessary Reconstructive Surgeryperformed to restore symmetry incident to amastectomy or lumpectomy.into or on bone or soft tissue or any associatedprocedure as part of the implantation or removal ofdental implants.› Aids or devices that assist with nonverbalsemi-implantable hearing devices, audiant boneconductors and Bone Anchored Hearing Aids(BAHAs), except as provided under Preventive Careand Newborn Hearing Benefits. For the purposesof this exclusion, a hearing aid is any device thatamplifies sound.› Non-Medical counseling or ancillary services,› Hearing aids including but not limited to› Routine hearing tests except as provided underPreventive Care and Newborn Hearing Benefitswhich include necessary rescreening, audiologicalassessment and follow-up, and initial amplification.The screening will include the use of at leastone of the following physiological technologies:Automated or diagnostic brainstem response (ABR);otacoustic emissions (OAE); or other technologiesapproved by the Missouri Department of Health.› Genetic screening or pre-implantations geneticscreening: General population-based geneticscreening performed in the absence of anysymptoms or any significant, proven risk factors forgenetically linked inheritable disease.› Optometric services, eye exercises includingorthoptics, eyeglasses, contact lenses, routineeye exams, and routine eye refractions, exceptas specifically stated in this Policy underPediatric Vision.› An eye surgery solely for the purpose ofcorrecting refractive defects of the eye, such asnear-sightedness (myopia), astigmatism and/orfarsightedness (presbyopia).› Cosmetic surgery or other services forbeautification, to improve or alter appearance orself esteem or to treat psychological or psychosocialcomplaints regarding one’s appearance includingmacromastia or gynecomastia surgeries; surgicaltreatment of varicose veins; abdominoplasty/panniculectomy; rhinoplasty. This exclusion doesnot apply to Reconstructive Surgery to restore acommunication, including but not limited tocommunication boards, prerecorded speech devices,laptop computers, desktop computers, PersonalDigital Assistants (PDAs), Braille typewriters, visualalert systems for the deaf and memory books.including but not limited to: Education, training,vocational rehabilitation, behavioral training,biofeedback, neurofeedback, hypnosis, sleeptherapy, employment counseling, back school,return to work services, work hardening programs,driving safety, and services, training, educationaltherapy or other non-medical ancillary services forlearning disabilities and developmental delays.› Services for redundant skin surgery, removal ofskin tags, acupressure, acupuncture, craniosacral/cranial therapy, dance therapy, movement therapy,applied kinesiology, rolfing, prolotherapy andextracorporeal shock wave lithotripsy (ESWL)for musculoskeletal and orthopedic conditions,regardless of clinical indications.› Procedures, surgery or treatments to changecharacteristics of the body to those of theopposite sex including medical or psychologicalcounseling and hormonal therapy in preparationfor, or subsequent to, any such surgery. Thisalso includes any medical, surgical or psychiatrictreatment or study related to sex change.› Treatment of sexual dysfunction, impotenceand/or inadequacy except if this is a result of anAccidental Injury, organic cause, trauma, infection,or congenital disease or anomalies.› All services related to the evaluation or treatmentof fertility and/or Infertility, including, but notlimited to, all tests, consultations, examinations,medications, invasive, medical, laboratory orsurgical procedures including sterilization reversalsand In vitro fertilization, gamete intrafallopiantransfer (GIFT), zygote intrafallopian transfer (ZIFT).› Cryopreservation of sperm or eggs, or storageof sperm for artificial insemination (includingdonor fees).› All non-prescription Drugs, devices and/orsupplies, except drugs designated as preventiveby the Patient Protection and Affordable CareAct (PPACA), that are available over the counteror without a prescription, except for Insulin; Allnoninjectable prescription drugs, injectableprescription drugs that do not require Physiciansupervision and are typically considered selfadministered drugs, nonprescription drugs, andinvestigational and experimental drugs, and Selfadministered Injectable Drugs, except as statedin the Benefit Schedule and in the Prescription DrugBenefits section of this Policy.› Any Infusion or Injectable Specialty PrescriptionDrugs that require Physician supervision,except as otherwise stated in this Policy. Infusionand Injectable Specialty drugs include, but are notlimited to, hemophilia factor and supplies, enzymereplacements and intravenous immunoglobulin.› Fees associated with the collection or donationof blood or blood products, except for autologousdonation in anticipation of scheduled serviceswhere in the utilization review Physician’s opinionthe likelihood of excess blood loss is such thattransfusion is an expected adjunct to surgery.› Blood administration for the purpose of generalimprovement in physical condition› Orthopedic shoes (except when joined to bracesor as required by law for diabetic patients), shoeinserts, foot orthotic devices.› Services primarily for weight reduction ortreatment of obesity including morbid obesity,or any care which involves weight reduction asa main method for treatment. This includes anymorbid obesity surgery, even if the Insured Personhas other health conditions that might be helped bya reduction of obesity or weight, or any program,product or medical treatment for weight reductionor any expenses of any kind to treat obesity, weightcontrol or weight reduction.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 10Cigna Connect 100-42017 PLAN EXCLUSIONS AND LIMITATIONS› Routine physical exams or tests that do notdirectly treat an actual Illness, Injury or condition,including those required by employment orgovernment authority, physical exams required foror by an employer or for school, or sports physicals,except as otherwise specifically stated in this Plan.› Therapy or treatment intended primarily toimprove or maintain general physical conditionor for the purpose of enhancing job, school, athleticor recreational performance, including but notlimited to routine, long term, or maintenance carewhich is provided after the resolution of the acutemedical problem and when significant therapeuticimprovement is not expected.› Items which are furnished primarily forpersonal comfort or convenience (air purifiers,air conditioners, humidifiers, exercise equipment,treadmills, spas, elevators and supplies forhygiene or beautification, including wigs(except as specifically provided in the treatmentof cancer), etc.).› Massage therapy.› Educational services except for Diabetes Self-Management Training Program, and as specificallyprovided or arranged by Cigna.› Nutritional counseling or food supplements,except as stated in this Policy.› Durable medical equipment not specifically listedas Covered Services in the Covered Services sectionof this Policy. Excluded durable medical equipmentincludes, but is not limited to: Orthopedic shoesor shoe inserts; air purifiers, air conditioners,humidifiers; exercise equipment, treadmills;spas; elevators; supplies for comfort, hygiene orbeautification; disposable sheaths and supplies;correction appliances or support appliances andsupplies such as stockings, and consumablemedical supplies other than ostomy supplies andurinary catheters, including, but not limited to,bandages and other disposable medical supplies,skin preparations and test strips except as otherwisestated in this Policy.› Physical, and/or Occupational Therapy/Medicine except when provided during aninpatient Hospital confinement or as specificallystated in the Benefit Schedule and under ‘Physicaland/or Occupational Therapy/Medicine’ in thesection of this Policy titled “Comprehensive BenefitsWhat the Policy Pays For”.› All Foreign Country Provider charges areexcluded under this Policy except as specificallystated under “Treatment received from ForeignCountry Providers” in the section of this Policytitled “Comprehensive Benefits: What the PolicyPays For”.› Growth Hormone Treatment except when suchtreatment is medically proven to be effective forthe treatment of documented growth retardationdue to deficiency of growth hormones, growthretardation secondary to chronic renal failure beforeor during dialysis, or for patients with AIDS wastingsyndrome. Services must also be clinically provento be effective for such use and such treatmentmust be likely to result in a significant improvementof the Insured Person’s condition. Growth hormonetreatment for idiopathic short stature, or improvedathletic performance is not covered underany circumstances.› Routine foot care including the cutting or removalof corns or calluses; the trimming of nails, routinehygienic care and any service rendered in theabsence of localized Illness, Injury or symptomsinvolving the feet except as otherwise stated inthis Policy.› Charges for which We are unable to determineOur liability because the Insured Person failed,within 60 days, or as soon as reasonably possibleto: (a) authorize Us to receive all the medicalrecords and information We requested; or (b)provide Us with information We requestedregarding the circumstances of the claim or otherinsurance coverage.› Charges for the services of a standby Physician.› Charges for animal to human organ transplants.› Claims received by Cigna after 15 months fromthe date service was rendered, except in theevent of a legal incapacity.

Individual and Family PlansCigna Health and Life Insurance CompanyMISSOURIKANSAS CITYPAGE 11UNDERSTANDING THE BENEFITS AND HOW THEY WORKHere are some basic terms that may be used to explain your health care plan.DEFINITIONS› Premium The amount you pay each month for your health insurance plan.› Annua

TIER 1: Retail Preferred Generics (Available at the lowest cost) Up to a 90 day supply. You pay a copay for each 30 day supply. You pay 5, deductible waived Not covered TIER 2: Retail Non-preferred Generics (Medications at a higher cost than Tier 1) Up to a 90 day supply. You pay a copay for each 30 day supply. You pay 10, deductible waived .