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STAFF DIRECTORYPLEASE NOTE: When calling any of these extensionsfrom outside of W-C you will need to add the prefix of496 before any extension beginning with “1” and theprefix 217 before any extension beginning with “2”.ACCOUNTINGLuis Estrada, Controller -2485Stormy Sanchez, Payroll -1113Jason Ndirangu, Senior Accountant -1112Luz McLaughlin, Staff Accountant II -1116Jeanette Conner, Staff Accountant I -1175Donna Buttry, Accting Asst. -2376Kristen Compton, Financial Analyst -1194Jennifer Thompson, AP Specialist -1117Open, AP Specialist -1173Rochelle Dio, Billing Quality Assurance &Quality Control Coordinator -1628Kenya Baines, Business Office Mgr -1179Mandi Black, AR Specialist/Resident Bills -1114Shanna Wampler, Med. Billing Code Spec. -1162ADMINISTRATIONBen Unkle, President & CEO -1103David Myers, CFO -1778Tori Crenshaw, VP of Resident &
Health Operations -1166Ashley Allman, Exec. Dir. Foundation &Director of Public Relations -1106Rich Hoherz, Chief Information Officer -1765Jayda McKinney, Executive Assistant toCEO/CFO -1107Jackie James, Adm Asst & Dev. Coord -1108Taylor Griffin, Exec Asst to VP of Resident& Health Operations -1160Board Room (Mezzanine) -1109DINING SERVICESDining Reservations-1130Tim Tivvis, Director -1119Cornelius Green, Associate Director -1146David Boadway, Adm. Asst. -1650Jacqueline Corbett, Nutri. Care Mgr. -1126Nutri. Care Supervisors -1135Nutrition Care Cell Phone -285-3934(for any Hoy Center and Chesapeake concerns use NC cell)Lisa Faye, Reg. Dietitian Nutritionist -1671Open Position, Retail Service Mgr. -2372Dining Room Supervisors -1121(for Capes dining issues or concerns call DR SupervisorsBobby Mariner, Executive Chef -1753Sous Chef’s Office -1759
Kitchen -1769Overlook Kitchen -3010Overlook Office -1250Storeroom -1134The Pub Kitchen -3015Capes Dining Room -1589Chesapeake-Kitchen -1701Stone Rehab Kitchen -30201A Cape Henry Lighthouse Kitchen -31201B Rose Island Lighthouse Kitchen -31212A Mission Point Lighthouse Kitchen -32202B Point Lookout Lighthouse Kitchen -17163B Point Roberts Lighthouse Kitchen -3320Special Projects/BirdsongRick Tillar, Project Director 919-609-0480Aisha Azher, Coord. of Spec. Projects &The Birdsong Initiative -1161BIRDSONG CLINICBirdsong Clinic Main Number -1622Birdsong Clinic Non-Emergency -3100Susan Hopkins, LPN -1662Tiffany Thomas, LPN -1654Issel McKensie, Nurse Practitioner -1789Kristine Salvador, Nurse Practitioner -2403Glenny Harrington, Clinic Mgr. -2402Front Desk -1622
CHAPLAINDoug Gray, Sr. Chaplain -1651Jenny Spivey, Associate Chaplain -2445Chapel -1300CONCIERGE SERVICESLori Millon, Senior Manager, Concierge Services -1649Beauty/BarberPS Salon & Spa -1155PS Salon & Spa (The Hoy Center 1B) -1195Catering and Special EventsChristy Hill, Catering & Special EventsSupervisor-1794Concierge / Starfish Pointe / Courtesy DeskConcierge Desk 7:30am to 7:30pm -1102Starfish Pointe -1138Yvonne Martinez, Supervisor -1127Courtesy Desk -1795TransportationPayton Saxton, Transportation Supervisor -1187GENERAL SERVICESMark Borst, VP Dev. & General Services -1149Don Coberly, Assistant Director of GS -1140REPAIRS Frances DeBaun, GS Dispatch/Cont.Coord -1142Emma Herring, Interior Designer& Move-In-Coordinator -1693Stephanie Randall, Asst Move-in Coord -1141
Jay Gregory, Renovations Supervisor -1201Jim Shackett, Maintenance Manager -1143Luis Davila, Maintenance Supervisor -2395HOUSEKEEPING / LAUNDRYNicole Hamlett, Hospitality & ProcurementManager -2404Diana Smith, Housekeeping Supervisor -1147Laundry -1152ENHANCED SERVICESJacquelyn Fries, Administrator -1663Enhanced Services Supv. (cell-816-4689) -1254Katelin Ott, TR Specialist -1436Mary Werber, TR Specialist -2399Enhanced Services 1st Floor Nurse -1231Enhanced Services 2nd Floor Nurse -1259Enhanced Services 3rd Floor Nurse -2386Capes Dining Room 1st Floor -1589Chesapeake-Kitchen -1701Chesapeake-Desk -1735HEALTH INFORMATIONJason Shaeffer, Director, Health IT -1137Cindy Fournier, Health InformaticsCoordinator -1111Alexandra “Lexi” Yale, Health IT Coordinator -1168
THE HOY CENTERJulia Fretwell, Administrator -1154Kate Speights, Director of Nursing -1580Open, Asst Dir of NursingThe Hoy Welcome Desk -1355Martha Braunstein, Clinical Staff Dev.Coord. -2483Nursing Supervisor (cell 816-0938) -1536Lisa Hall, MDS Coordinator - 1750Sherlyn Logan, MDS Coordinator -1750Cynthia Wilson, MDS Coordinator -1157Cristy Hansen, Admissions Director -1158Laura Doerner, Marketing and OutreachCoordinator -2398Admissions Cell Phone 757-651-1750Barbara MacDonald, Social Work Lead -1627Brittany Perkins, Social Worker -1758Alexandria Hill, Director of QualityManagement, ES & THC -1278Deidra Schriver, TR Specialist -1751Stone Rehab A -1575Stone Rehab B -17871A Cape Henry Lighthouse -11651B Rose Island Lighthouse -11592A Mission Point Lighthouse -16302B Point Lookout Lighthouse -15783B Point Roberts Lighthouse -1749
HUMAN RESOURCESBrenda Rosecrans, Director HR &Compliance-2474Lisa Shepherd, HR Manager -2396Brandi Rose, SHRM-CP, HR Coord. -1144Owen Johnson, HR Coordinator -1784Wendy Fries, HR Generalist II -1285Employment Verifications -1372Human Resources FAX 496-1698EKLEGO Workforce SolutionsSarah Collins 757-251-0933INFORMATION TECHNOLOGYStaff HELP DESK -2488Resident HELP DESK -4357Richard Stoneking, Network AdministratorManager -1760IT Department -1725MARKETING / SALESOPEN SEE ASHLEY ALLMAN , Director Sales & Mktg 1167MARKETINGSherry Lappin, Marketing Data Analyst -1798Margaret Kapko, Marketing Assistant -1785SALESEllen Duckworth, Sales Counselor -1148Tracy Amet, Sales Counselor -1788Laura Diachenko, Sales Counselor -1799Elizabeth Baumer, Sales Counselor -1762
PUBLIC RELATIONSAmy Sheyer, PR Coordinator -2336Cell 818-438-3120PHARMACYCoastal Pharmacy -1156Pharmacy FAX 496-2869REHABILITATION SERVICESBrittany Mowfy, Rehab Director -1688Outpatient Gym -1690Rehab. Services FAX 271-1035RESIDENT LIFE & WELLNESSEmma Thomas, Sr. Manager -1665Resident ServicesFrances Taylor, Resident Services Liaison -1647Tracy Erlandson, Resident Services Liaison -1694Emily Rose, VB Fellows Intern -1582ProgrammingEmily Bacalis, Program Coordinator -1153Fitness/Aquatic WellnessPam Clapp, Aquatic and Fitness Coord. -1692Cheryl Justice, Exercise/Aquatic Spec. -1635Alexandra Moore, Exercise/Aquatic Specalist -1686Janet Turner, Exercise/Aquatic Specialist -1635Melissa Turnage, Exercise/Aquatic Specialist -1686
Karen Edge, Exercise/Aquatic Specialist -1692Founders’ Pool -1132West Tower Pool/Fitness Center -2366Connection ProgramKathryn Perry, Connection Coordinator -2461SecurityEMERGENCIES ONLY - 0Carvas Hill, Safety/Security Manager -1664Nick Reardon, Security Supervisor -1170Welcome Center -1145Security Office -2442SENIOR OPTIONS, LLCNancy King, President SO & WCAH -1464Michelle Bridges, Director of Bus. Dev. -1740Joan Punch, Director of Quality Assurance &Compliance -1792Hazel Nugent, Bus Dev Mgr 757-329-4461Megan Frazier, Financial Solutions Specialist -2496Chris Vallandigham, Dir. Health Info Technology -2481Frida Pimentel, Clinical Solutions Spec. -2479Melinda Coley, Sr. Dir. Finance & Oper. -2462Joan Noe, Project Mgr/Client Liaison -1724Cierra Ames, HCBS Billing Spec. -1115Elaine Hambright, Billing Spec. -2478
Jenney Madril, Billing Spec. -2487Marcie Tanner, Partner HH Billing Spec. -1306Tyshinia Brewster, HH/Hsp Billing Spec. -2475Tiffany Dalziel, Health Information Spec. -2493WESTMINSTER-CANTERBURY AT HOME LLCMain Number all staff /24 hours -1653Nancy King, President SO & WCAH -1464Angela Lavigne, Senior Director ofClinical Operations -1773Rachel Jordan, Assistant Administrator -1691Renee Morris, WCAH Office Assistant -2491Tammi Shaffer, Hospice Director -2467Sheila deGuzman, Outreach Director -2273Lisa Wise-Chapman, Assoc Outreach Coord.757-650-8724Madison Lewis, Assc Outreach Coord. 757-910-2184Keith Markowitz, Outreach Coord. 757-282-8602Cassie Wellford, Outreach 757-284-8948Tara Higginbotham, Clinical Liaison 757-266-8781Rachael Buttler, Home Care Coord. -2463Olivia Flores, Home Health Intake Coord. -2385Candy Modlin, WCAH—Scheduler -2489Michelle Dio, HH Director -2449Marian Garcia - Hospice HIC -2471Melissa Ballou, Hospice HIC -2486Sonja Kirkman, Hospice Intake Coord. -2464Jennifer Madril, HH/Hosp Billing Spec -2487
Sarah McBride, MSW, Hospice SupportServices Manager -2451Micheline Meyers, Hospice SW/Vol Coord. -2440Sarah Russ, Hospice Volunteer Coord. -2482Jessica Keetz, Therapy Team Leader 757-376-8992Other NumbersF&JF & J Corner Shop (mailbox hallway) x 1710F & J Work Room (Tues 10-3:30) x 2371F & J Furniture Room (open 6a - 9a daily) x 2441POOLSEast Tower Founders Pool x 1132West Tower PoolWoodpeckers ShopWoodpeckers (located near ET pool) x 1131
Art Studio -2434House Phone (by Front Desk) -1481House Phone (by HCC Entrance) -1617Lounges:4th -13188th -142912th -15375th -13459th -1457PH -15456th -137110th - 1483PH Game Room7th -140111th -1511 -1592Resident Business Office -1192Towne Bank 769-7001
Frequently Dialed NumbersAlbano Dry Cleaners (3025 Shore Drive) 481-7019Hilltop Dry Cleaners (PO Box 1085, Chesapeake 23327)270-3950Information ( fees may apply) 411Information (free call) 1-800-373-3411Med Emporium (Regency Hilltop) 428-0787National Do Not Call Registry 1-888-382-1222Police NON-Emergency 385-5000Rite Aid Pharmacy (2817 Shore Drive) 496-9636Towne Bank (First Colonial Road) 412-2400Traffic information (call from cell phones only) 511USPS (nearest branch: Atlantic Garden Center, 1276 N.Great Neck Rd.) 481-1515Virginian Pilot 446-9000Weather Forecast (once answered, select 1, then 2) 8994200Walgreens Pharmacy (4768 Shore Dr) - 460-1290
Hospital Phone Numbers & AddressesBon Secours DePaul Medical Center 889-5000150 Kingsley Lane, Norfolk, VA 23505Bon Secours Mary Immaculate Hospital 886-60002 Bernardine Dr, Newport News, VA 23602Bon Secours Maryview Medical Center 398-22003636 High St., Portsmouth, VA 23707Chesapeake General 312-8121736 Battlefield Blvd. North, Chesapeake, VA 23320Portsmouth Naval Medical Center 953-5000620 John Paul Jones Cir., Portsmouth, VA 23708Sentara Albemarle Hospital 252-335-05311144 N. Road St, Elizabeth City, NC 27909Sentara Careplex Hospital 736-10003000 Coliseum Drive, Hampton, VA 23666Sentara Heart Hospital 388-8000600 Gresham Drive, Norfolk, VA 23507Sentara Independence (Emergency/Outpatient only) 3636100
Sentara Leigh 261-6000830 Kempsville Road, Norfolk, VA 23502Sentara Norfolk General 388-3000600 Gresham Drive, Norfolk, VA 23507Sentara Obici Hospital 934-40002800 Godwin Blvd, Suffolk, VA 23434Sentara Princess Anne 507-10002025 Glenn Mitchell Dr, Virginia Beach, VA 23456Sentara Virginia Beach General 395-80001060 First Colonial Rod, Virginia Beach, VA 23454Sentara Williamsburg Regional Medical Center 984-6000100 Sentara Circle, Williamsburg, VA 23188DIAL “0” For EMERGENCIES ONLY
Sentara Leigh 261-6000 830 Kempsville Road, Norfolk, VA 23502 Sentara Norfolk General 388-3000 600 Gresham Drive, Norfolk, VA 23507 Sentara Obici Hospital 934-4000 2800 Godwin Blvd, Suffolk, VA 23434 Sentara Princess Anne 507-1000 2025 Glenn Mitchell Dr, Virginia Beach, VA 23456 Sentara Virginia Beach General 395-8000
