Pima COLLEGE VISION Community - Pima Community College

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Pima Community CollegeMission Key Performance Indicators, 2018-2019PimaPCC is an open-admissions institution providing affordable, comprehensive educationalCommunityopportunities that support student success and meet the diverse needs of its students andcommunity.CollegeCOLLEGE MISSIONCOLLEGE VISIONPCC will be a premier community college committed to providingeducational pathways that ensure student success and enhancethe academic, economic and cultural vitality of our students anddiverse community.COLLEGE VALUESTo guide Pima Community College, these values characterize the way in which weaccomplish our mission:- People: We value our students, employees and the community members we serve, bymaking decisions that address the needs of those populations.- Integrity: We make a commitment to academic honesty, personal ethics andinstitutional decision-making that is based on sound moral principles, accountability andtransparency.- Excellence: We embrace best practices and value high quality services and programsthat lead to successful outcomes for our students through evidence-based continuousimprovement practices.- Communication: We are committed to sharing information with internal and externalstakeholders in a transparent, timely and meaningful way that is open, honest and civil.- Collaboration: We encourage teamwork and cooperation within the College and withthe community to support student success.- Open Admissions and Open Access: We value open admissions and access to ourprograms and services for all who may benefit from them, regardless of where they arestarting from or what their final goal may be.Pima Community College, Tucson, AZCORE THEMES

Pima Community CollegeMission Key Performance Indicators, 2018-2019PRIMARY METRICS40% - Fall 2017 completed applications to registration attempt conversion72% - Fall 2017 first term credit success67% - Fall 2017 to spring 2018 retention16% - Fall 2014 students placing in developmental math who completed developmentaleducation in math or a college level math class in two years14% - Fall 2010 cohort earning degrees or certificates in six years60% - Institutional Goal: Achieve 60 Pima CountyPima Community College, Tucson, AZ

Core Theme 1: Student Success - page 1Mission Key Performance Indicators, 2018-2019Gender DescRace EthnicityObjectives:- Support and increase student goal achievement- Support student progress toward goals- Enhance course, program and general education assessment to improve learningNote: DevEd is Developmental Education100% in the chart above represents all students who needed DevelopmentalEducation in at least one subject.Pima Community College, Tucson, AZFall 2011 cohortStart Term Age BandCredential Seeking Flag

Core Theme 1: Student Success - page 2Mission Key Performance Indicators, 2018-2019Pima Community College, Tucson, AZ

Core Theme 2: Student Access - page 1Mission Key Performance Indicators, 2018-2019Objectives:- Provide educational pathways and ressources that meet student andneeds- Increase enrollment across collegecommunityCompleted ApplicationsMeasuresApplication for TermCompleted applicationsFall 20145,376Fall 20154,665Fall 20165,308Fall 20172,533GenderPell GrantAge GroupAssessedRace/EthnicityAttended OrientationNotes: The application and registration processes are not synchronised. This results in large margin of error in conversion rates. If manyapplications for a given term come by the end of that term, they will not result in any registration. For this reason, the applications withcompletion date after mid-November are not included in this chart.Pima Community College, Tucson, AZ

Core Theme 2: Student Access - page 2Mission Key Performance Indicators, 2018-2019Simplified District Name Amphitheater69.7% of 2016 recent US high school graduatesenrolled in college nationwide,2/3 of them enrolled in four-year colleges.% of Recent HS Graduates Enrolled at PCC, by HS DistrictMeasuresTermDistrict PercentageNumber of Recent HS Graduates Enrolled at PCC, by DistrictMeasuresSimplified District NameTermAmphitheaterNumber EnrolledSchool NameFall 2013Fall 2014Fall 2015Fall 2016Fall 2017Amphi Academy at El Hogar6848457052Canyon Del Oro High School107941138961Ironwood Ridge High School13010510111361Amphitheater High SchoolNote: Includes graduates enrolled at PCC in the fall term closest to their high school graduation year. Highschool graduation year is self-reported. The number of enrolled comes from PCC database.The number of all district graduates is provided by ADE with two years lag, that is why the last available termin the percentage table is Fall 2016.Pima Community College, Tucson, AZFall 2013Fall 201431%Fall 201528%Fall 201626%28%

Core Theme 2: Student Access - page 3Mission Key Performance Indicators, 2018-2019Note: Filter by one district in a timeSimplified District Name TucsonSchool Name Catalina High Magnet School Rincon High SchoolPima Community College, Tucson, AZ

Core Theme 2: Student Access - page 4Mission Key Performance Indicators, 2018-2019Term Session DescIncreasing enrollment is integral to achieving the College's degree attainment goal. Although enrollment has been declining over thelast five years, the rate of decline is slowing. Students taking a full-time load have decreased in recent years, as the proportion ofstudents attending less than half-time has grown. This trend lengthens students' time to completion and impacts the institution'sprogress toward degree attainment.Section SubjectPima Community College, Tucson, AZSection Campus DescNew Division FallMajor 1 DescNote: Counts are made on the census day and do not include withdrawn students.

Core Theme 3: Teaching and Program Excellence - page 1Mission Key Performance Indicators, 2018-2019CoreObjectives:Theme3:- Provide excellent teaching that utilizes best practices to support student success- Offer relevant and quality programs that provide positive contributions to the economy of the regionCommunity College Survey of Student Engagement: 2018 Results1 Never, 2 Sometimes , 3 Often , 4 Very ofte nStudent-Faculty Interaction Standardized Benchmark ScoresPima Community College, Tucson, AZ

Core Theme 3: Teaching and Program Excellence - page 2Mission Key Performance Indicators, 2018-2019Pima Community College, Tucson, AZ

Core Theme 3: Teaching and Program Excellence - page 3Mission Key Performance Indicators, 2018-2019Perkins accountability indicators in postsecondary career and technical education1P1: Technical SkillAttainmentState required level ofperformance2P1: Credential,Certificate, Degree3P1: Student Retentionor Transfer92.75%47.00%68.50%45.00%92.50% previous year47.00% previous year68.00% previous year41.00% previous year98.63%44.93%64.16%24.17%93.41% previous year47.28% previous year68.12% previous year60.00% previous year4P1: Student PlacementPCC student's level ofperformanceProgram Year 2017-2018Pima Community College, Tucson, AZ

Core Theme 3: Teaching and Program Excellence - page 4Mission Key Performance Indicators, 2018-2019Cohort Classification B - Success of all New transfer students in the cohortPCC DivisionUA Subject Area Allied HealthThese data represent the success rate of transfer students from PCC to University of Arizona (UA), compared to the success rate of all UA students. Baseline targets for Arizona State University and Northern Arizona University will be addedin the coming year.Pima Community College, Tucson, AZ

Core Theme 3: Teaching and Program Excellence - page 5Mission Key Performance Indicators, 2018-2019The College tracks the success of four transfer cohorts to the University of Arizona (UA).This data represents students who attended PCC in the 2013-2014 academic year and transferred to University ofArizona for the 2014-2015 academic year.Pima Community College, Tucson, AZThe College will continue to track this measure, and add data for Arizona State University and NothernArizona University as it becomes available. The goal is an 88% success rate for each cohort.

Core Theme 3: Teaching and Program Excellence - page 6Mission Key Performance Indicators, 2018-2019Program TypesProgramPima Community College, Tucson, AZDegree or CertificateDegree/Certificate which are Accredited/certificated

Core Theme 4: Student Services - page 1Mission Key Performance Indicators, 2018-2019Objectives:- Provide quality and appropriate student support services at the campuses- Provide student-centered admissions and financial aid processes that support student successCommunity College Survey of Student Engagement - 2018 ResultsFirst four questions: 1 Never, 2 Sometimes , 3 Often , 4 Very oftenLast two questions: 0 Never , 1 1 time , 2 2–4 times , 3 5 or more timesSupport for Learners Standardized BenchmarkScoresPima Community College, Tucson, AZ

Core Theme 4: Student Services - page 2Mission Key Performance Indicators, 2018-2019PCC Financial Aid 3-Year Default RatesFY 2013FY 2014FY 2015Default Rate20.9%19.3%19.3%Number in Default934780641Number in Repay4,4524,0373,317Enrollment Figures53,2504,737443,552Source: Department of Education,https://nslds.ed.gov/nslds/nslds SA/ defaultmanagement/cohortdetail 3yr, as of 02/28/2019"Nationally, community colleges have a higherstudent loan default rate than other colleges anduniversities."The average cohort default rate:nationally - 11.3 %,community colleges - 18.5%.Source: National Association of Student Financial Aid 1/Why Arizona Community Colleges HaveHigh Student Loan Default Rates10/14/2016Pima Community College, Tucson, AZArizona Public Colleges and Universities Default RatesNote: PCC's draft FY 2016 default rate has recently been published, it is 18.7%

Core Theme 4: Student Services - page 3Mission Key Performance Indicators, 2018-2019Completed ApplicationsMeasuresApplication for TermCompleted applicationsFall 20145,376Fall 20154,665Fall 20165,308Fall 20172,533Fall 2018985AssessedAge GroupAttended OrientationGenderPell GrantRace/EthnicityPima Community College, Tucson, AZ

Core Theme 5: Community Engagement - page 1Mission Key Performance Indicators, 2018-2019Objectives:- Promote initiatives that provide opportunities for the development of our students and community- Engage with national, state and local authorities on initiatives that support the mission of the College- Develop and enhance the partnership that identify and respond to the eduscational needs of the community- Engage with industry and increase the skilled workforce within Pima CountyNumber of Contracts (Most recently available information) Local business/industry: 91 (contracts and partnerships) High schools for dual enrollment: 26 IGAs in place (with districts and/or schools)In-state and out-of-state universities for transfer: 19 transfer partners, including the three in-state universitiesTotal Number of Students Servedin Credit, Non-credit, Continuous Education, Adult Education, Training and Development Center,and other classes (unduplicated headcount)Breakdown is on the next page.Pima Community College, Tucson, AZ

Core Theme 5: Community Engagement - page 2Mission Key Performance Indicators, 2018-2019Age at Snapshot - RangeGender DescEthnicity DescDivisionSection SubjectAdult EducationPima Community College, Tucson, AZ

Core Theme 5: Community Engagement - page 3Mission Key Performance Indicators, 2018-2019Headcount TrendsNote that the vertical scale varies considerably from figure to figureAge at Snapshot - RangeGender DescEthnicity DescPima Community College, Tucson, AZNote: Adult Education demographic breakdown is not available yet.

Core Theme 5: Community Engagement - page 4Mission Key Performance Indicators, 2018-2019Gender DescPima Community College, Tucson, AZEthnicity DescDivisionSection Site Desc

Core Theme 5: Community Engagement - page 5Mission Key Performance Indicators, 2018-2019Dual Enrollment by SchoolGender DescMeasuresTerm YearEnrollment DuplicatedSection Site DescAcademy of Tucson HS20142015272016302017162018192128Ajo HSAlta Vista High School21Andrada Polytechnic HS1838565543DivisionCanyon del Oro HS1191531467651Catalina High School1659251135Central AZ Valley In. of Tech.114788460784Cholla High SchoolCienega HS5959817310840Pima Community College, Tucson, AZ89165686645Empire High SchoolFlowing Wells HS846Compass High SchoolDesert View HSEthnicity Desc2850Section Subject

Core Theme 6: Diversity, Inclusion and Global Education - page 1Mission Key Performance Indicators, 2018-2019GenderAge at Snapshot - RangeVeteran IndicatorPima Community College, Tucson, AZFirst Gen FlagIPEDS Ethnicity DescSection Delivery Method DescLow Inc FlagResidency Status DescPima County ZipNote: Counts are made on the census day and do not include withdrawn students.

Core Theme 6: Diversity, Inclusion and Global Education - page 2Mission Key Performance Indicators, 2018-2019Gender DescFT PT in First Term FlagRace EthnicityStart Term Age BandCredential Seeking FlagFall 2011Pima Community College, Tucson, AZPell Status FlagCollege Ready Flag

Core Theme 6: Diversity, Inclusion and Global Education - page 3Mission Key Performance Indicators, 2018-2019Compare current employee (fulltime faculty and administrators) representation to US Census estimatesCompare current full-time faculty race/ethnic breakdown to 2017 full-time faculty applicant pool3,856 persons applied for any position in PCC in 2017. 2,457 (64%) reported race/ethnicity. 2,750 (73%) reported gender.Pima Community College, Tucson, AZ

Core Theme 6: Diversity, Inclusion and Global Education - page 4Mission Key Performance Indicators, 2018-2019Pima Community College, Tucson, AZ

Core Theme 6: Diversity, Inclusion and Global Education - page 5Mission Key Performance Indicators, 2018-2019Community College Survey of Student Engagement: 2018 ResultsHow much does this college emphasize encouraging contact among students from differenteconomic, social, and racial or ethnic backgrounds?On the scale: 1 Very little , 2 Some , 3 Quite a bit , 4 Very muchPCC - 2.62All Colleges in 2018 cohort - 2.66Extra-large colleges - 2.70Pima Community College, Tucson, AZ

Core Theme 7: Institutional Effectiveness - page 1Mission Key Performance Indicators, 2018-2019Objectives:- Ensure effective and ethical use of the College's financial resources, technology and infrastructure- Enhance and evidence-based approach to decision-making that is based on continuous improvement processComposite Indicator Score (Index)The composite indicator number score (or index) is the means by which the College determines whether an institution operates with integrity in its financial functions. This index is outlined and reviewed by the College’s accreditor, the HigherLearning Institution (HLC) and is based on Criterion Two, Core Component 2.A.: Criterion Two. Integrity: Ethical and Responsible Conduct Core Component 2.A. The institution operates with integrity in its financial, academic, personnel,and auxiliary functions; it establishes and follows policies and processes for fair and ethical behavior on the part of its governing board, administration, faculty, and staff.Pima Community College, Tucson AZ

Core Theme 7: Institutional Effectiveness - page 2Mission Key Performance Indicators, 2018-2019Cost per Sq. Foot by LocationCost per Square FootCost per square foot by category takes each of the components that add up to the total cost persquare foot by dividing the costs ONLY by the RELEVANT square footage for those costs/wherethose costs apply.- Example 1, the square footage of Green Valley is NOT included in the cost per square footoverall for PCC for Natural Gas, since there are no PCC costs for Natural Gas at Green Valley.- Example 2, the operating cost of 1.10 per square foot was calculated using total operatingcosts of YMCA & Clements center of 96,604.56 divided by the YMCA & Clements total squarefootage (ONLY) of 88,137 sq. ft. to 1.10 per sq. ft. since those costs and square footage onlyapply to those two locations.Cost per Sq. Foot by UtilityPima Community College, Tucson, AZ

Core Theme 7: Institutional Effectiveness - page 3Mission Key Performance Indicators, 2018-2019Proportion of units with approved effectiveness documents and the proportions of units utilizing effectiveness datato make evidence-based improvementsFirst stage, summer - fall 2015:- 24 units developed Operational Effectiveness (OE) Documents- Units were defined and each unit developed a Mission Statement and Operational Objectives, and KPIs were chosen for each objective- Main focus was on establishing knowledge and developing OE processesSecond stage, late fall of 2015 and early spring of 2016:- Expansion of Operational Effectiveness (OE) across the College- 58 units were defined and developed OE Documents (100% participation rate)- Units were defined and each unit developed a Mission Statement, Operational Objectives and KPIs were chosen for each objective- Focus was on collecting data for use in the Unit Operational Planning Process in addition to the initial focus of the OE processThird stage, summer 2016 - summer 2018:- As a result of the college reorganization, new units were defined and each new unit developed a Mission Statement and Operational Objectives and KPIs werechosen for each objective- 58 defined units grew into 73 defined units as a result of the reorganization of the College—81% of units currently have OE documents on file (58/73)- A number of units adjusted/edited their OE documentsFourth stage, fall 2018 - fall 2023:- Fusion of Operational Effectiveness and Planning processes, as well as Service Review, into one IQ (Institutional Quality) process- First half of units starts the 4-year cycle in fall 2018- Second half of units starts the 4-year cycle in fall 2019Pima Community College, Tucson, AZ

Core Theme 4: Student Services - page 1 Mission Key Performance Indicators, 2018-2019 Objectives: - Provide quality and appropriate student support services at the campuses - Provide student-centered admissions and financial aid processes that support student success Community College Survey of Student Engagement - 2018 Results