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Green data centersCONTRIBUTING TO A HEALTHY BOTTOM LINEAND ENVIRONMENT

cgi.com1With more than 35 years of experience in managingsecure and efficient data centers, CGI is committedto providing clients with a global network of costeffective, innovative and energy efficient infrastructureservices centers.Infrastructure managementis our businessCLOUDCOMPUTINGSERVICESAs CIOs strive for costeffectiveness and speed ofdelivery, CGI’s cloud computingenvironment provides bothinfrastructure and software as aservice. This means that serverenvironments and applicationsoftware are available, ondemand, for as long or as little asneeded. CGI’s cloud computingservices are not an either-orproposition, but rather enablethe flexibility, speed, scalabilityand efficiency required to deliverunique business solutions. Formore information, visit cgi.com/cloud.Managing and enabling growth is among the top priorities of executivestoday. To meet this priority, IT organizations must create reliable, secureand cost-effective infrastructures that enable business innovation. Fororganizations seeking to transform their operations, forming partnershipswith IT services companies becomes an integral part of their business asthey seek to access infrastructure services that create continuous value.CGI is a recognized leader in satisfying clients’ business objectives.CGI combines robust technology management capabilities with qualityprocesses and flexible global delivery options to create and managetechnology infrastructures that address clients’ top concerns.With CGI, clients’ IT environments are more reliable and secure, and quicklyadapt to changing business demands. In addition, clients are better able tocomply with ever-changing rules and regulations while controlling costs andmaking smart investments for the future. And through the greening of ourdata centers, clients benefit from CGI’s ability to continually lower operatingcosts and reduce our carbon footprint, which improves clients’ bottom linesand affirms their corporate social responsibility commitments.CGI has full IT infrastructure management capabilities, from data centersto IT equipment, allowing clients to delegate entire or partial responsibilityfor their IT functions. Our worldwide delivery capability and state-of-the-arttechnology infrastructure allow us to offer clients the optimal combinationof onsite and offsite outsourcing service delivery.

cgi.com2Our top priority: enablingCIOS to deliver costeffective business solutionsOur vision is simple: to enable CIOs to deliver timely, reliable and costeffective business solutions to their organizations. CGI’s green data centersare equipped to handle the ever-changing mission that IT plays in anenterprise business plan. CGI understands the challenges facing operatingdata centers - from capability and capacity to power and cooling, footprintconstraints, automation and service provisioning. CGI’s annual multi-milliondollar investment program ensures that your business has access to best-inclass IT infrastructure services delivered from world-class facilities.Through our global network of infrastructure services centers, CGI providesclients with a choice of locations based on a number of factors such asregulatory requirements, business proximity, functional use (high availability,production, disaster recovery), and best cost/delivery capabilities, to namejust a few.CGI is an industry leader in data center services that achieve the highestlevels of information availability and protection to support your critical businessapplications.Energy efficiencyThrough access to continuous supplies of green energy, CGI ensuresyou are never left in the dark.CGI’s main data centers are compliant with best-in-class standards outlinedby the Uptime Institute, which measures the reliance of the electromechanicalsupply. Redundant capacity components and multiple independentdistribution paths provide a continuous energy source to all critical equipment.IT equipment is dual powered and installed in compatibility with the topologyof the site’s architecture. Data centers are located across multiple electric gridsand each site is fully equipped with generators, which provide continuousoperation in the event of a large scale blackout.CGI data center management teams implement efficient approaches to powerconservation. Our ongoing data center electromechanical improvementprogram has significantly reduced our carbon emissions by combiningmethods, processes and new energy-focused solutions for power and coolingefficiency.For instance, the use of free air cooling technology allows our Canadian datacenters to use the outside air in the winter months to provide cooling instead ofpower generated air conditioning units. Through our network of infrastructureservices centers, we have the ability to use the processing power of our datacenters located in the province of Quebec, Canada, which take advantage ofthe abundance of low-cost renewable hydro-electricity available in this largeenergy producing province.COMMITTED TO THERESPONSIBLE USEOF ENERGYCGI’s business model is stronglyoriented toward sustainabledevelopment. We believe thatour clients benefit from ourcommitment to “green IT,”notably in the form of significantsavings on energy costs. Wehave taken action to translatethat commitment into concreteresults. CGI’s data centershave undergone large-scaletransformation significantlyincreasing the level of efficiencyin energy consumption throughstate-othe-art technologies suchas those that use free cooling.CGI’s Energy Board orientsprojects around the “greening”of our facilities, which includessuch techniques as raised floor,lighting controls and coolingretrofits. We notably promote andimplement server virtualizationand consolidation and usemodern UPS batteries that arefully recyclable and cadmiumfree. Use of innovative, greenand renewable energy resourcesenable us to significantly reduceour energy consumption andcarbon emissions.CGI is part of a globalconsortium of leaders promotingenergy efficient data centers.

cgi.com3Key features By leveraging local climates and utilizing chilled loop and free coolingstrategies, CGI has decreased energy consumption on data center cooling.The utilization of dual air, cooled split type screw chillers provides N 1redundancy. This use of innovative, green, renewable energy resourcesenables CGI to significantly reduce its demand for electricity. Raised floor environments are monitored 24x7 by state-of-the-art digital videoDATA CENTERPHYSICAL SECURITYBEST PRACTICESCGI’s data center buildingshave “neutral” facades, neitheradvertising their function norany company name. The sitesare guarded and monitored ona 24x7x365 basis. As a generalpolicy and due to the remoteadministration of IT equipment,physical presence within raisedfloor/IT rooms is kept to aminimum. All access points to thedata centers outside and insidethe buildings are under videosurveillance and multiple controlsare in place. Accesses aremonitored and logged and everyperson entering a facility mustbe identified and have specificaccess grants. Data centerstaff and security guards mustsubmit to background checksbefore being accepted. Non fullyauthorized personnel must beaccompanied by internal staffwithin restricted areas. Mantrapsare systematically positionedat main entrances for restrictedareas within buildings.recording equipment with a proven audited history recall. These recordingsare stored on RAID arrays in excess of three months. Additional protectionsystems are incorporated, such as motion sensors and uniformed securityguards. CGI’s heightened sense of security includes proven techniques such as theuse of mantraps, bullet proof film, magnetic swipes and biometric readers. Fire protection systems are installed to protect the facilities from fire.Photoelectric and heat detection equipment both need to be tripped beforeengaging a zoned pre-action sprinkler system. Detection systems aremonitored internally and externally by private monitoring companies andlocal fire departments. In addition, facilities use under floor water detection. All systems are protected by service level agreements and are maintainedand reviewed for upgrades on an ongoing basis. Environmental monitoring systems are in place to continuously measurepower utilization at the rack/server level to ensure power consumptionand heat emissions are managed and adjusted accordingly. Additionalenvironmental and health systems and policies contribute to reducingelectricity demand and consequently lower emissions of air pollutants andgreenhouse gases.Compliance with the highestquality standardsCGI’s data centers are regularly audited for CICA 5970 and SAS 70 complianceand CGI’s outsourcing clients are governed by the SAS70 Type II / CICA AuditRequirements. These sets of requirements define professional standards usedby independent auditors to rigorously assess the internal controls of serviceorganizations.CGI uses the industry standard ITIL based processes and tools, which providea cohesive set of best practices for IT services operations. This enables us tomeet a wide range of client requirements, provide quality services and value,and manage a variety of contracted service levels. It also allows CGI to providethe appropriate level of IT at the right cost to support the needs and demandsof the business.CGI’s Energy Board ensures that new equipment purchased through our datacenter modernization program, complies with energy efficiency regulationsand certifications.ITIL is a registered trade mark of AXELOS Limited, used under permission of AXELOSLimited. All rights reserved.

cgi.com4Proven capabilities with aglobal reachWith more than 30 years of experience in managing secure and efficientinfrastructure services centers for both enterprises and governments, CGI iscommitted to delivery excellence. We deliver cost-effective business solutionsthat contribute to clients’ bottom lines, adhere to the highest quality andsecurity standards, and apply green IT best practices.Our data center capabilities include: 24x7x365 mission-critical operational focus Over 120,000 square feet of raised floor capacity High capacity, optical mesh network between many centers Automated monitoring and management functions supported by ITILprocesses Energy management system to monitor power consumption SAS 70 and CICA 5970 audits ISO 9001 certificationCGI’s infrastructure services centers are located in the following locations,taking advantage of onshore, nearshore and offshore locations to offer theoptimal combination of expertise, proximity and value.Proven Capabilities with a global traliaCGI - RECOGNIZEDIN DATA CENTERSERVICESCGI received a “strongpositive” rating withinGartner’s 2010“MarketScope for DataCenter Outsourcing,North America” researchreport.* (Gartner, Inc.MarketScope for DataCenter Outsourcing, NorthAmerica, R. T. Matlus, W.Maurer, March 10, 2010)*The MarketScope is copyrighted2010 by Gartner, Inc. and isreused with permission. TheMarketScope is an evaluationof a marketplace at and for aspecific time period. It depictsGartner’s analysis of how certainvendors measure againstcriteria for that marketplace,as defined by Gartner. Gartnerdoes not endorse any vendor,product or service depicted inthe MarketScope, and doesnot advise technology usersto select only those vendorswith the highest rating. Gartnerdisclaims all warranties, expressor implied, with respect to thisresearch, including any warrantiesof merchantability or fitness for aparticular purpose.