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DOMINO'S PIZZA RESPONSE TO COVID-19Your health and safety is our priorityAt Domino’s Pizza Mauritius, the health and safety of our team members, customers and communities isalways our priority – even more so now with the current COVID-19 crisis.We place immense value in the trust the community gives us to deliver safe, freshly prepared pizzas, sides anddesserts. This responsibility is of utmost importance to us.In light of this, we have implemented a number of additional, proactive health and safety measures to ensurewe can continue to provide you with the best and safest experience possible.Reinforced hygiene and handlingHandwashing
SanitisationOvenAt Domino’s, we always practice rigorous hygiene and handling procedures throughout all stages of the pizzadelivery process – from making, baking and delivering.This includes regular handwashing, routine equipment and surface sanitisation and wearing gloves whenmaking pizzas. Our pizzas are then cooked in an oven that exceeds 250 degrees Celsius and are not touchedagain by human hands. Expert medical advice has confirmed viruses, including COVID-19, would not survivethe high temperatures of our pizza ovens.Additionally, we regularly have food safety auditors in our stores making sure Domino’s rigorous food safetyand hygiene practices are being upheld.Domino’s Pizza Contactless deliveryCustomers now have the choice of a ‘Contactless Delivery’. This means having your favourite and deliciousDomino’s pizza delivered piping hot and fresh like usual, but with no direct contact between you and yourDelivery Driver. This service is being offered in response to some customers requesting to limit unnecessaryphysical contact.Our delivery experts have been trained to follow strict hygiene practices such as Domino’s handwashing protocol before and after each delivery. Wearing of protective equipment such as masks and gloves.Sanitised hotbags and bikes box are done between each delivery. Follow the contactless delivery protocols.
Order NowThis is how CONTACTLESS DELIVERY works:Step 1. You can place an order online on Dominos.mu for your contactless delivery.
Step 2. To validate your order, a member of the Domino’s Pizza team in Mauritius will give you a call to confirmyour order.Step 3. When your delivery expert arrives at the provided address for pizza delivery, he will call you to let you know.He will be wearing gloves and masks which are part of our hygiene practices.
Step 4. To ensure social distancing of 1.5m, your delivery expert will place your order on a safe and clean surfaceyou may specify or on top of an empty box. He will then move back to allow you to come forward and collect yourorder, as well as effect payment.Step 5. The preferred payment method is by debit or credit card. The delivery expert will sanitise the credit cardmachine and your hands. If payment is in cash, it should be placed in an envelope and placed on the designatedclean surface. In case of payment in cash, please try to tender the exact amount.
Step 6. Collect your order and wash your hands prior to enjoying your delicious Domino’s Pizza.Order NowDomino’s Pizza Contactless Carryout
As from the 15th May 2020, you can collect your pizzas directly from our stores. There will be no contactbetween you and our team members because each store has adopted Zero Contact practices. Yourcooperation will help us provide a great Carryout experience while keeping you and our team safe.How to place your order for Contactless CarryoutPlace your order online at www.dominos.mu or call your closest store: Beau-Bassin 4600559 Quatre-Bornes 4609197 Port Louis 2600417 Curepipe 6609783Order NowHow to collect your order1.2.3.4.Please wait outside the store until we call your name.Please ensure a minimum distance of 1.5m between you and other persons.We shall place your order on the sanitized table outside the store.Our team member will then step back and allow you to come forward to effect payment* and collectyour pizza.* Card machines will be available for payment by card. In case of payment by cash, a box will be madeavailable for cash payment as well as for remitting change.Staff health and safetyDomino’s has been working closely with health authorities to ensure we are in the best position tominimise the spread of infection should a team member present with symptoms or be diagnosed withCOVID-19.This includes: Mandatory staff training on safety practices during and after COVID-19.Store posters outlining the steps to take should a customer, or employee present as unwell.Daily communication to share the most up-to-date information from government and healthauthorities to keep staff informed. A 24/7 COVID-19 response team. Keeping you informed.
We believe our customers deserve to feel as safe and comfortable as possible when ordering from us inthese uncertain times. We also want to ensure you can still enjoy sharing delicious pizza with family andfriends.As more information comes to light, we will continue to refine our approach to COVID-19 and update youaccordingly.Order NowThank you for your ongoing support as we adapt to these challenging times together. Copyright 2020. All Rights Reserved.
The delivery expert will sanitise the credit card machine and your hands. If payment is in cash, it should be placed in an envelope and placed on the designated clean surface. In case of payment in cash, please try to tender the exact amount. Step 6. Collect your order and wash your hands prior to enjoying your delicious Domino's Pizza.
