Transcription
DVI KVM Over IP ExtenderKE6900 / KE6940 / Matrix ManagerUser Manualwww.aten.com
KE6900 / KE6940 User ManualEMC InformationFEDERAL COMMUNICATIONS COMMISSION INTERFERENCESTATEMENT: This equipment has been tested and found to comply with thelimits for a Class A digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmfulinterference when the equipment is operated in a commercial environment.This equipment generates, uses, and can radiate radio frequency energy and, ifnot installed and used in accordance with the instruction manual, may causeharmful interference to radio communications. Operation of this equipment ina residential area is likely to cause harmful interference in which case the userwill be required to correct the interference at his own expense.The device complies with Part 15 of the FCC Rules. Operation is subject tothe following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, includinginterference that may cause undesired operation.FCC Caution: Any changes or modifications not expressly approved by theparty responsible for compliance could void the user's authority to operate thisequipment.CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required totake adequate measures.Suggestion: Shielded twisted pair (STP) cables must be used with the unit toensure compliance with FCC & CE standards.KCC Statement유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )이 기기는 업무용 (A 급 ) 전자파적합기기로서 판매자 또는 사용자는 이점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로합니다 .ii
KE6900 / KE6940 User ManualRoHSThis product is RoHS compliant.SJ/T 11364-2006The following contains information that relates to China.iii
KE6900 / KE6940 User ManualUser InformationOnline RegistrationBe sure to register your product at our online support one SupportFor telephone support, call this -0110Japan81-3-5615-5811Korea82-2-467-6789North America1-888-999-ATEN ext 4988United Kingdom44-8-4481-58923User NoticeAll information, documentation, and specifications contained in this manualare subject to change without prior notification by the manufacturer. Themanufacturer makes no representations or warranties, either expressed orimplied, with respect to the contents hereof and specifically disclaims anywarranties as to merchantability or fitness for any particular purpose. Any ofthe manufacturer's software described in this manual is sold or licensed as is.Should the programs prove defective following their purchase, the buyer (andnot the manufacturer, its distributor, or its dealer), assumes the entire cost of allnecessary servicing, repair and any incidental or consequential damagesresulting from any defect in the software.The manufacturer of this system is not responsible for any radio and/or TVinterference caused by unauthorized modifications to this device. It is theresponsibility of the user to correct such interference.The manufacturer is not responsible for any damage incurred in the operationof this system if the correct operational voltage setting was not selected priorto operation. PLEASE VERIFY THAT THE VOLTAGE SETTING ISCORRECT BEFORE USE.iv
KE6900 / KE6940 User ManualPackage ContentsBasic PackageThe basic KE6900 / KE6940 package consists of:1 KE6900T / KE6940T DVI KVM Over IP Extender1 KE6900R / KE6940R DVI KVM Over IP Extender2 Power Adapters1 USB DVI-D KVM Cable (KE6900T/KE6940T only)1 DVI-D Cable 2 m (KE6940T only)1 Mounting Kits1 User Instructions*Check to make sure that all of the components are present and in good order.If anything is missing, or was damaged in shipping, contact your dealer.Read this manual thoroughly and follow the installation and operationprocedures carefully to prevent any damage to the KE6900 / KE6940 or to anyother devices on the installation.* Features may have been added to the KE6900 / KE6940 since this manualwas published. Please visit our website to download the most up-to-dateversion.Copyright 2016 ATEN International Co., Ltd.Manual Date: 2016-06-01Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. Allother brand names and trademarks are the registered property of their respective owners.v
KE6900 / KE6940 User ManualContentsEMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiUser Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ivOnline Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ivTelephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ivUser Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ivPackage Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vBasic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vAbout This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiConventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xivProduct Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xivChapter 1.IntroductionOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6KE6900R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10KE6940R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Chapter 2.Hardware SetupRack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Setting Up a Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . 16Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 18Setting Up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 21Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . 22Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24vi
KE6900 / KE6940 User ManualDefault IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24KE6900 I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Chapter 3.OSD OperationOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29User Station Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Profile / Video Wall Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Chapter 4.Matrix Manager Software InstallationOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Download - Trial Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Matrix Manager Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Chapter 5.Browser / Telnet OperationOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53The Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Tree View Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58vii
KE6900 / KE6940 User Manual3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Chapter 6.DashboardOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Active Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Online User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Online Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Latest Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Chapter 7.Device ManagementOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Adding a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Configuring a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Deleting a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76User Station Video Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Adding a User Station Video Group . . . . . . . . . . . . . . . . . . . . . . . . . . 78Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Adding a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Configuring a Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Deleting a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Channel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Adding a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Channel Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Adding a Channel Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Adding a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Adding a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Chapter 8.User ManagementOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109viii
KE6900 / KE6940 User ManualModifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Assigning Users to a Group From the User’s Notebook . . . . . . . . . . 111Removing Users From a Group From the User’s Notebook . . . . . . . 112Assigning Users to a Group From the Group’s Notebook . . . . . . . . . 113Removing Users From a Group From the Group’s Notebook . . . . . . 114Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Assigning Device Permissions From the User’s Notebook . . . . . . . . 115Assigning Device Permissions From the Groups’ Notebook . . . . . . . 117Profiles/Video Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Assigning Profile/Video Wall Permissions From the User’s Notebook . .118Chapter 9.SystemOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Authentication & Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . 126Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Chapter 10.LogsOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Chapter 11.MaintenanceOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Chapter 12.Firmware Upgrade UtilityPreparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148ix
KE6900 / KE6940 User ManualUpgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Chapter 13.RS-232 CommandsSerial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175AppendixSafety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 197Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198If X is between 0 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198If X is between 128 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200x
KE6900 / KE6940 User ManualBuild a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . . 202Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . . 203Switch Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . 204KE transmitter Settings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205xi
KE6900 / KE6940 User ManualAbout This ManualThis User Manual is provided to help you get the most from your KE6900 /KE6940 system. It covers all aspects of installation, configuration andoperation. An overview of the information found in the manual is providedbelow.Chapter 1, Introduction, introduces you to the KE6900 / KE6940 System.Its purpose, features and benefits are presented, and its front and back panelcomponents are described.Chapter 2, Hardware Setup, provides step-by-step instructions for settingup your installation, and explains some basic operation procedures.Chapter 3, OSD Operation, explains the fundamental concepts involved inoperating the KE6900 / KE6940 system, and provides a complete descriptionof the On Screen Displays (OSDs) and how to work with them.Chapter 4, Matrix Manager Software Installation, explains theadministrative procedures that are required to download and install the MatrixManager software.Chapter 5, Browser / Telnet Operation, explains how to log in to theMatrix Manager with a web browser, and describes the features, functions, andhow to work with the browser's interface.Chapter 6, Dashboard, explains how to use the Matrix Manager’sDashboard tab to view connection, session, and device events.Chapter 7, Device Management, explains how to add, configure, andorganize the Transmitter and Receiver devices that will be managed over thenetwork, as well as how to create Channels and Profiles for matrix connections.Chapter 8, User Management, describes how to add, modify and deleteuser accounts; create user groups and assign users to them; specify accessrights for users and groups; and specify user authentication.Chapter 9, System, explains the Matrix Manager’s global settings, andANMS settings for LDAP/AD, RADIUS, and TACACS authentication andauthorization.Chapter 10, Logs, explains how to access, filter, and search the various logsthat are kept by the Matrix Manager.Chapter 11, Maintenance, explains how to use the Matrix Manager'sMaintenance tab to backup, restore, upgrade firmware, install certificates, andset user preferences.xii
KE6900 / KE6940 User ManualChapter 12, Firmware Upgrade Utility, explains how to download anduse the Firmware Upgrade Utility to install new firmware on the devices.Chapter 13, RS-232 Commands, provides a complete list of the serialcontrol protocol commands used when utilizing the RS-232 Serial Port so thatan extra source device can be utilized in the installation.An Appendix, at the end of the manual provides technical andtroubleshooting information.xiii
KE6900 / KE6940 User ManualConventionsThis manual uses the following conventions:MonospacedIndicates text that you should key in.[]Indicates keys you should press. For example, [Enter] meansto press the Enter key. If keys need to be chorded, they appeartogether in the same bracket with a plus sign between them:[Ctrl Alt].1.Numbered lists represent procedures with sequential steps. Bullet lists provide information, but do not involve sequentialsteps. Indicates selecting the option (on a menu or dialog box, forexample), that comes next. For example, Start Run meansto open the Start menu, and then select Run.Indicates critical information.Product InformationFor information about all ALTUSEN products and how they can help youconnect without limits, visit ALTUSEN on the Web or contact an ALTUSENAuthorized Reseller. Visit ALTUSEN on the Web for a list of locations andtelephone numbers:Internationalhttp://www.aten.comNorth Americahttp://www.aten-usa.comxiv
Chapter 1IntroductionOverviewThe KE6900 / KE6940 DVI KVM Over IP Extender is an IP based matrixextender that allows access to a computer system from a remote USB KVMconsole anywhere over a LAN. The KE6900 series is a single view extenderthat supports one DVI display at each end. The KE6940 series is a dual viewextender that supports two DVI displays at each end, allowing the video outputto display across two monitors.The KE6900 / KE6940 consists of a transmitter that connects to the computerand a receiver that provides console access from a separate location. Thecomputer is accessed from the remote console via a standard TCP/IP networkor direct Ethernet cable connection. This is perfect for any installation whereyou need to place the console where it is convenient, but you want thecomputer to reside in a secure location - away from the keyboard, mouse anddisplay.As a matrix extender it can connect one or more: computers-to-consoles inseveral ways: one-to-one (Extender mode), one-to-many (Splitter mode),many-to-one (Switch mode), or many-to-many (Matrix mode).The KE6900 / KE6940 has a local On Screen Display (OSD) on the receiver toconfigure both units - for easy setup and operation. Using the transmitter andreceiver over a standard TCP/IP network (optional) via Cat 5e/6 cable allowspoint-to-point, point-to-multipoint, and multipoint-to-multipointadministration without needing a KVM switch. Both the transmitter andreceiver have RS-232 ports to connect to a serial terminal for configuration orserial devices such as touchscreens and barcode scanners.The Matrix Manager software provides advanced features for username andpassword authentication, auto-detection of devices on the same LAN segment,management of devices, and setup of Splitt
Chapter 9, System, explains the Matrix Manager's global settings, and ANMS settings for LDAP/AD, RADIUS, and TACACS authentication and authorization. Chapter 10, Logs, explains how to access, filter, and search the various logs that are kept by the Matrix Manager. Chapter 11, Maintenance, explains how to use the Matrix Manager's
