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THE 7HABITS OFHighlySuccessfulTalent AcquisitionLeadersA guide to how leaders in Talent Acqusition (TA)win their war for talent—and how you can too.

iCIMS The 7 Habits of Highly Successful TA LeadersContentsThe 7 Habits of Highly Successful Leaders in TA Pg. 3 - 9A glimpse into what TA leaders do differently to build diverse, winning workforcesHabit 1: Take It From the TopHabit 2: Follow the MoneyHabit 3: Dedicate a PlatformHabit 4: Bet on Best-of-BreedHabit 5: Partner at ScaleHabit 6: Put End Users FirstHabit 7: Stay Culturally AwareHow to Cultivate More of the Right Habits, Starting Now Pg. 10An overview of why evaluating specific areas of recruitment within a unifiedplatform can help you emulate the habits of industry leaders.2

1iCIMS The 7 Habits of Highly Successful TA LeadersDID YOU KNOW:Attracting and retainingtop talent remains the #1concern of CEOs globally.The Conference Board, C-Suite Challenge 2019TAKE IT FROM THE TOPIf the success of an organization starts at the top, that makes recruiting priorityone. Recruiting sits squarely atop an organization’s funnel, which means thepeople who get hired affect every aspect of the business. Get things wrong here,and everything else falls apart down the line. As the consumer-facing part of theorganization, recruiters now must act as world-class marketers if they hope toland those world-class candidates. Leaders in TA continually evaluate recruitingeffectiveness through this consumer lens, making sure the right systems andprocesses are in place so they can reach the right candidates. In today’s landscapeof digital transformation and virtual recruitment, modern technology isneeded to empower recruiters to engage with talent in the sameway they engage with consumer brands. Without a stronginvestment in talent at the top, they know they can’t finishstrong on the bottom line.3The #1 authorized dealer of ADT SecuritySystems invested in recruiting technology,leading them to capture 26% more ofthe visitors to their career site.

2iCIMS The 7 Habits of Highly Successful TA LeadersDID YOU KNOW:Unfilled jobs cost 680 per day per job.Insource, A Vacant Position is More Costly Than You Thinkfollow the moneyLeaders in TA often look to secure their seat at the executive table by increasing revenuefor their organizations. How do they do it? By decreasing the cost of vacancy. Theyknow unfilled positions come with both a sizeable opportunity cost and a hefty pricetag to source new talent that can run into the tens of thousands per month – notto mention the matching drag on productivity that forces existing employees topick up the slack. TA leaders secure investment in recruiting tech by provingthe financial business case for meeting hiring goals. Better recruiting fillsthe tank, positioning organizations to reduce costs, increase revenue, andadvance strategic objectives. With an eye toward profitability, TA leadersfollow the jobs to follow the money.By automating key processes in its end-to-end hiringlifecycle, a top-5 insurance provider reducedits cost per hire by roughly 1,500, saving tensof thousandsa month in theprocess.4

iCIMS The 7 Habits of Highly Successful TA Leaders3DID YOU KNOW:The average business uses more than 1,000 individal applicationsacross all operations and only 29% integrate together.Robert Half, Technology’s Stat of Tech Hiring, 2019dedicate a platformFrom multiple moving parts with enterprise-wide implications to itsbreakneck pace of change, recruiting is both dynamic and incrediblycomplex. That’s why progressive TA leaders dedicate a unified platformto it. They don’t allow talent acquisition to inflict collateral damage onback office HCM/ERP integrations, whether due to disjointed candidateexperiences, limited applicant reporting, lagging technology, orshadow IT. They demand the flexibility and agility a unifiedplatform provides. Who wants to ramp up every timethere’s a new piece of TA functionality to integrate?Between recruiting falling at the top of the funneland high expectations from their C-suite, there’ssimply too much at stake for such rigidity. Tomanage the complexity of the future of work,TA leaders use a single cloud platform.A leading hospital and healthcarenetwork in N.J. was able tocomplete a successful mergercreating consistency with aunified TA platform thatallowed them to quicklyadd 4,000 additionalhires withoutinterruption totheir day-to-dayoperations.5

4iCIMS The 7 Habits of Highly Successful TA LeadersDID YOU KNOW:The market for best-of-breedATSs is growing 4X faster thanATSs within an HCM suite.bet on best-of-breedIt’s a debate for the ages: full suite or best-of-breed? Full suitesolutions remain attractive because of their promise of “all in one”capabilities. But while their breadth may impress, the depth of theirsolutions doesn’t always match up – particularly when it comesto recruiting. In fact, when making the choice, more and more oftoday’s TA leaders are challenging the HCM paradigm and betting onbest-of-breed solutions. Even if it requires challengingorganizational status quo, recruiting is simply tooimportant to get wrong. They insist on the recruitingspecific advances, cutting-edge connectivity, bestpractices, and strategic insights that full suite solutionssimply can’t deliver. And they’re not alone. With fourout of five professionals choosing best-of-breed,those still stuck using full suite risk losing the warfor top talent to the competition.A global engineering firm uses a bestof-breed TA platform to put recruitingback in the hands of its recruiters –eliminating the need to spend thousandson third-party recruiting agencies andmaximizing efficiency.6

5iCIMS The 7 Habits of Highly Successful TA LeadersDID YOU KNOW:Partners at scale typically havelarger data sets, which improvethe overall depth and breadthof reporting.partner at scaleWhen the largest operator of hairsalons in the country needed to fill10,000 positions, they wanted togo completely digital to do it –and required a partner at scale tohelp. The resulting data-driven,automated process reducedtime-to-hire by 86%.7In business, size matters. And while there may be a timeand place to partner with smaller, leaner vendors, ifyou want your business to scale with tech-enabledprocesses, you need a partner who’s up to thechallenge. Successful TA professionals understand thebenefits that scale provides to help them lead digitaltransformation. Think end-to-end solutions thatmarry best practices with the best implementations.Think extensive partner and customer communitiesthat provide a network effect. Think best-in-classcompliance and security programs that mitigaterisk. Moreover, a partner at scale offers peaceof mind: in an ever-consolidating space, smallinnovators get gobbled up. Would you ratherput your trust in a vendor who may get eaten– or in one who does the merging?

6iCIMS The 7 Habits of Highly Successful TA LeadersDID YOU KNOW:Corporate job openings attractan average of 250 resumes. Ofthose, only 4-6 candidates getcalled for an interview.GlassdoorPUT END-USERS FIRSTFor leaders in TA, the candidate and employeeexperience comes ahead of everything else.This isn’t out of courtesy. It’s out of necessity.Intuitive, best-of-breed experiences increaseadoption, engagement, and ROI. They alsoreduce the time-to-hire. However, perhapseven more significant than cost savings andgreater efficiencies is the improvement inhuman capital. Now recruiters can focuson what really matters – strategicallycultivating the right applicant relationships.This all combines to make businesses morecompetitive. The bottom line? When usersdon’t come first, the ability to compete andscale comes in dead last.A regional automotive group kicked itscandidate experience into overdriveusing best-of-breed solutions thatstreamlined the application process– increasing volume by 100%.*Glassdoor8

7iCIMS The 7 Habits of Highly Successful TA LeadersDID YOU KNOW:There’s a strong correlationbetween clearly articulatedand lived culture and strongbusiness performance.Deloitte, Core Beliefs and Culture survey findingsSTAY CULTURALLY AWAREIf everyone in business understands that workplace culture helps drivesuccess, why do so few professionals consider it when selecting arecruitment vendor? Doesn’t it stand to reason that a vendor that prioritizedculture would help drive their partner’s culture as well? Leaders in TA appreciatea sense of cultural alignment with their vendors for this very reason. Theyunderstand that a vendor who’s relentless in hiring the best people and creatinga strong internal culture does more than share a similar mission and values. Thatvendor ultimately delivers better results. Whether by exceeding business promises orproviding exceptional customer service, such providers are there to help. That’s whytop leaders in TA like working with their teams.How does a top-3 car rental company renowned for service hire 30,000people worldwide each year? It credits world-class support from itsrecruiting solutions provider as one secret to its success.9

iCIMS The 7 Habits of Highly Successful TA LeadersThe Top 7 Recruiting TechPriorities of TA Leaders:10#1Attract and nurture tomorrow’s top hires today to hit future targetsand objectives.#2Hire better people faster than the competition to reduce the cost ofvacancy and increase profitability.#3Leverage the power of a unified cloud platform to master efficiencyand effectiveness.#4Use a best-of-breed solution to unlock best-in-class candidate experiences,reporting, and compliance.#5Take advantage of a partnership built to scale quickly and efficiently scaleyour own business.#6Communicate more effectively with advanced, easy-to-use communicationtools that make you look like a modern brand.#7Work with an exceptional team that’s completely dedicated to helping youadvance your recruiting goals.

iCIMS The 7 Habits of Highly Successful TA LeadersTalent Powers TransformationiCIMS is the talent cloud company that empowersorganizations to attract, engage, hire, and advance theright talent that builds a diverse, winning workforce. iCIMSaccelerates transformation for a community of more than4,000 customers, including a third of the Fortune 100, thatemploy more than 30 million people worldwide.See it in action www.icims.com/see-it-in-action11

Feb 07, 2020 · The 7 Habits of Highly Successful Leaders in TA Pg. 3 - 9 A glimpse into what TA leaders do differently to build diverse, winning workforces Habit 1: Take It From the Top Habit 2: Follow the Mon