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CURRANCE STYLE GUIDEDownload it free at https://wEMPOWERING APREDICTABLEREVENUE CYCLETEXTTEXTPMS 294 CPMS 295 UC100 M69 Y7 K30R0 G47 B108HTML002F6CIntroducing a Different Approach: Yield MethodologyTitling - Us(UseFor text - Source Sans Pro RCurrance is a technology-ePerformance Partnering, thworking relationships andOur solutions help our clienchange; and increase the kDownload Source Sans ProA ribu on, notes or fine print - COnline usage - Font for email & for use where a clientOnline - UseFor text - Calibri regular, 11PMS 294 CPMS 295 UC100 M69 Y7 K30R0 G47 B108HTML002F6CCurrance is a technology-enPerformance Partnering, thworking rela onships and sOur solu ons help our clienchange; and increase the knMost end users will have thA ribu on, notes or fine print -Discover the DifferencePrimary Currance ColorsLOGO DARK BLUEPMS 294C (COATED)PMS 295U (UNCOATED)LOGO MEDIUM BLUEPMS 2192C (COATED)PMS 2202U (UNCOATED)

TABLE OF CONTENTS01 Introduction to Yield Methodology302 Traditional Revenue Cycle Analytics303 Revenue Cycle Yield Methodology504 How Yield Methodology Works705 Yield Methodology in Action1306 Getting Started1407 About Currance15

01INTRODUCTION TO YIELD METHODOLOGYWhat if a more efficient and effective approach could smooth outRevenue Cycle operations, even make it predictable and deliversustained earned revenue improvement?In this eBook we share a proven and patented approach to a more predictable RevenueCycle. This approach includes and goes beyond improving financial indicators with smarteranalytics, training the team to look for leaks, adopting AI to automate workflows. It takesa combination of people, process and technology to deliver sustained earned revenueimprovement.In the pages to follow we will share a new approach to managing the Revenue Cycle calledYield Methodology. It has the power to unlock 2-6% of sustained yield improvementon expected net revenue.02TRADITIONAL REVENUE CYCLE ANALYTICSAdopting Yield Methodology starts with a new approach to analytics. Traditional revenue cycleanalysis is run across aggregated data based on days in A/R, denial ratios, net collectionscalculations, and adjustments. Key performance indicators (KPIs) are measured across claimsregardless of where they are in their individual reimbursement journey. As a result of thisapproach many opportunities lay hidden deep in the Revenue Cycle at an account level.Looking at aggregated and averaged data across the Revenue Cycle creates moreopportunities for “leaks” such as: DenialsSlow conversion to revenueOperational errors that lead to no paymentsIncorrect write-offsData inputs that impact traditional Revenue Cycle analytics include payer mix, patientvolumes, and charges. These variables fluctuate all the time and can impact an aggregatedview of the Revenue Cycle, clouding opportunities to collect.CURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM3Download it free at https://www.1001fonts.com/clear-sans-font.html

Since Currance gives me analytics from theaccount level, my numbers concerning payerbehavior are very sensitive and we can actaccordingly. We easily see new denial types orslower payments and have the data to backup our queries when we speak to payers.- Director of Revenue Cycle,Community Health SystemCURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM4Download it free at https://www.1001fonts.com/clear-sans-font.html

03REV-CYCLE YIELD METHODOLOGYRev-Cycle Yield Methodology empowers organizations to recognize opportunitiesin the Revenue Cycle at an individual account level.Yield Methodology starts with an analytical approach of specific opportunities forcollection at an account level measured at regular time intervals.The first step in adopting a Revenue Cycle Yield Methodology is to quantify earnedrevenue at specific time intervals, such as 60, 90, and 120 days at an individualaccount level. By isolating revenue and productivity data more reliable KPIs can bemonitored and work queues managed accordingly.The yield approach revealsopportunities to fine-tune processes, increasevisibility with predictive analytics, and improveefficiency with AI-powered workflow automation.Improve Revenue Cycle efficiencyand predictability by trackingyield at specific time intervals.CURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM5Download it free at https://www.1001fonts.com/clear-sans-font.html

Yield methodology really focuses on thegap between cash collections and earnedrevenue. Because you are constantly strivingfor better performance, and buildingupon past successes, efficiency is bakedinto operations. Our culture has changeddramatically, from putting out fires to tryingto beat past records.- Chief Financial Officer,Integrated Healthcare SystemCURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM6Download it free at https://www.1001fonts.com/clear-sans-font.html

04HOW YIELD METHODOLOGY WORKSPeople, Process and TechnologyPEOPLEIn this eBook we start with the people component to generating sustained improvement inyield. By investing in people, the work to optimize process and technology will deliver moresustained results.Investing in training, hiring, coaching, mentoring and certification are all critical toadopting yield methodology.Partnering to train andmentor accountabilityinto the Rev-CycleCURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM7Download it free at https://www.1001fonts.com/clear-sans-font.html

PROCESSMeasuring from the bottom up at the individual contributor level up to the management teamis important in yield methodology. Comprehensive scorecards across all levels of the teamallow for effective measurement, identification for coaching opportunities, and auditing thatcontributes to continuous learning. It is here where process improvements are revealed every day.Daily shift briefings focused on performance and continuous learning on how to do betterthe next time add to a yield improvement culture. With processes for unlocking continuouslearning, identifying opportunities to improve and innovate, the team not only deliverssustained yield improvement but develops leaders and creates an organic path for skill buildingand problem solving.Thinking about performance in terms of Yield hashelped us predict staffing needs. When we seetrends indicating a slow-down in the efficiencyor effectiveness of operations, we can calculateapproximately when and how much interventionwill be needed to keep operations running at thelevels we need.- Vice President of Revenue Cycle,Healthcare SystemCURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM8Download it free at https://www.1001fonts.com/clear-sans-font.html

vTECHNOLOGYCURRANCE TOOLSThe Currance suite of analytics and performance technology was built to support YieldMethodology with the single goal of converting contracted earned revenue to cash.Currance AnalyticsCurrance WorkflowActionable Insights and Analytics intoRevenue Cycle ProcessRevenue Cycle PerformanceAutomation powered by AICurrance technology gives me greater control ofoperational performance. The Scorecards, in particular,were a real game-changer for us. We could finallyallocate resources where they were most needed tooptimize performance and keep cash flow steady.- Vice President of Revenue CycleCommunity Health SystemCURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM9Download it free at https://www.1001fonts.com/clear-sans-font.html

vCurrance AnalyticsACTIONABLE INSIGHTS INTO REV-CYCLE PERFORMANCEA real-time reporting platform that easily integrates with existing software and toolsempowers revenue cycle leaders to see how their team performs in support of overallrevenue yield goals. Precise metrics isolate revenue cycle performance to reveal actionabledata displayed in easy-to-understand formats such as heat maps, run charts, and audit lists.Comprehensive organizational and individual scorecards supply leaders with theinformation they need to keep their fingers on the pulse of revenue performance andisolate root cause issues.PRECISION ANALYTICSDENIAL PREVENTIONAccurate measurement of earned revenue andQuickly isolate issues to prevent cashoperational performance down to the individualflow and net revenue impacts .account level . Initial denial heat maps by facility,Rev-Cycle Yield Performance Time of Service Collections Coding & Billing Cycle Times Contractual Adjustmentsdepartment, payer, and type Understand denial root causes andhighlight improvement opportunities Final denialsACTIONABLE DASHBOARDSPAYOR PERFORMANCEData displayed in easy-to-understand formats toVisibility into payer behavior toreveal actionable insights to drive performance .insure contractual expectations . Reporting for all organizational levels and Claim Response Cycle Timesdepartments (systems to Individuals) Drilldown audit lists for all measures provide Patent Rev-Cycle Yield Performance Account Liquidation Performanceadditional transparency at every level Drag & drop custom dashboard buildingCURRANCE STYLE GUIDESEPTEMBER 2020 VER. 2 - SM10Download it free at https://www.1001fonts.com/clear-sans-font.html

Currance WorkflowMAXIMIZE YIELD BY INCREASING EFFICIENCY & EFFECTIVENESSSTATISTICALLY-DRIVEN A/RWORKFLOWtool maximizes efficiency withcomputer-assisted guidance thatassures consistency and efficacywith a one-touch approach. AI-basedaccount assignment and robotic processautomation (RPA) minimize write-offsand maximize yield to deliver optimalrevenue cycle performance. AI statistically prioritizes and assigns A/Rusing 11-factor algorithm Dynamically groups accounts to maximizeefficiency and maximize yield Automatically read incoming 835 data frompayers to prioritize denials for associates Automated payer response integrationallows staff to focus only on accounts thatrequire action Account risk scoringARTIFICIAL INTELLIGENCEKEY BENEFITS Reduce 20-30% of follow-up cost,remove unnecessary work, increaseeffectiveness with computer assistedfollow-up and automation Increase staff productivity, quality andfocus resources on accounts that needto be worked Decreased training requirements Reduce denial write-off’sCURRANCE STYLE GUIDEA/R PRIORITIZATION 835’s and 277’s display payer information,suppress and auto route accounts Robotic Process Automation (RPA) gatherpayer information from websites to delivergreater efficiency 835/837 processor with integrated denialand underpayment workflow and analyticsWORKFLOW MANAGEMENT& REPORTING Workflow optimization with computerassisted follow up Automated payer integration deliversgreater team efficiency Standardized EOB and 276/277 processing Operations metrics, reporting anddashboards provide focus on problem areasSEPTEMBER 2020 VER. 2 - SM11Download it free at https://www.1001fonts.com/clear-sans-font.html