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www.pwc.com/ambenchmarkingBenchmarking InsightsPwC’s asset management perspectives and analysisReal Estate FirmsIT Systems StudyFebruary 2014
Table of ContentsReal Estate Firms: IT Systems Study ResultsPwCPageOrganizational Overview3General Ledger Systems Overview8Accounts Payable Systems Overview14Business Intelligence Overview182
Organizational OverviewPwC3
Organizational OverviewData from 42 real estate firms is included in this study.Property Sectors of ParticipantsMarket Cap Range of Participants50%Healthcare7%Mortgage 7%15%10%5%0%Less than 1BnPwC 1 to 5 Bn 5 to 10 BnGreater than 10 Bn4
Organizational Overview, cont’d# of People in IT Organization, by Sector# of IT Personnel100%90%Greater than 3010 to 30Less than 10100%% of IT ctorsHealthcare(3)Mortgage REIT(2)5
Organizational Overview, cont’d# of People in IT Organization, by Market Cap# of IT PersonnelGreater than 3060%56%10 to 30% of IT PersonnelLess than 1050%50%43%40%38%36% 36%30%29% 29%27%22% 22%20%13%10%0%Less than 1 Bn(13) 1 to 5 Bn(14) 5 to 10 Bn(8)Greater than 10 Bn(7)Market Cap RangePwC6
Organizational Overview, cont’dTitle for Head of IT Department45%Reporting Line %11%5%0%PwC11%8%10%3%3%15% 15%9%10%5%6%3%3%3%3%0%7
General Ledger Systems OverviewPwC8
General Ledger Systems OverviewGeneral Ledger Systems UsedOther*12%PeopleSoft5%MRI23%MS GreatPlains5%Lawson5%Solomon7%CTI9%PwCJD Edwards23%YardiVoyager12%* “Other” includes the following systems: Geneva, Hyperion, IBS, Oracle Financials, Timberline9
General Ledger Systems Overview, cont’dGL Systems - Internally Hosted vs.Outsourced, by Public vs. PrivateAre GL Systems Internally Hostedor Outsourced?InternallyHosted79%100%Internally Hosted90%80%Application Service vider21%PwC22%20%20%10%0%PublicPrivate10
General Ledger Systems, by ntial40%39%29%17%13% e REIT67%50%33%PwC33%33%50%33%11
General Ledger Systems, Public vs. PrivateGL Systems - Public vs. 15%12%10%9%10%6%10%10%6%5%3%3%0%JD sonMS GreatPlains12PwC
General Ledger Systems Overview, cont’dOut of the 42 real estate firms, 14 use a property managementsystem separate from their general ledger systemSector BreakdownMarket Cap BreakdownGreater than 10 29%Lodging/Resorts29%PwCLess than 1Bn36% 5 to 10 Bn14% 1 to 5 Bn36%13
Accounts Payable Systems OverviewPwC14
Accounts Payable Systems OverviewAccounts Payable Systems UsedOther37%Yardi PayPlus19%AVID Exchange14%OpsTechnology5%Nexus Payables5%PwCMRI7%JD Edwards14%* “Other” includes the following systems: AMSI ePO, Counselink, CTI, DocuSphere, Great Plains, Lawson,Market Basket, MCAP, Oracle Financials, Oracle IPM, PeopleSoft, Salesforce, VIP-II, PayScan, Solomon15
Accounts Payable Systems Overview, cont’dAP Systems - Internally Hosted vs.Outsourced, by Market CapAre AP Systems Internally Hostedor Outsourced?Internally 60%50% 50%50%40%33%30%InternallyHosted68%Application Service Provider25%29%20%10%0%Less than 1 BnPwC 1 to 5 Bn 5 to 10 BnGreater than 10Bn16
Accounts Payable Systems, by 17%4%HealthcareMortgage REIT100%40%20%PwC20%20%33%33%33%17
Business Intelligence OverviewPwC18
Business Intelligence Systems Overview40% of the real estate firms have a data warehouse and a businessintelligence tool for operational and financial reporting50%40%30%20%10%0%General Ledger Systems Used by Clientswith Data Warehouse46%MortgageREIT8%23%15%JD EdwardsMRICTI8%8%OracleFinancialsGenevaBusiness Intelligence Tools Usedby Clients with Data WarehouseInsight17%Other*53%PwCSector BreakdownSQLReportingServices18%Crystal12%*Other includes the following tools: Discoverer, GLI Reporting, .NET,FASTR, WorldWriter, Hyperion, TM1, BI-Informatica, ial15%Retail23%Market Cap BreakdownLess than 1 Bn23%Greater than 10Bn15% 1 to 5 Bn15% 5 to 10 Bn46%19
PwC ContactsScott WilliamsonPartnerscott.williamson@us.pwc.comMukesh SobhaniDirectormukesh.s.sobhani@us.pwc.comMichael MoreauManagermichael.moreau@us.pwc.comPwC20
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Accounts Payable Systems Overview 15 Yardi PayPlus 19% AVID Exchange 14% JD Edwards 14% MRI Nexus Payables 7% 5% OpsTechnology 5% Other 37% Accounts Payable Systems Used * “Other” includes the following systems: AMSI ePO, Counselink, CTI, DocuSphere, Great Plains, Lawson,
