Transcription
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019ENHANCING AGILE WITHDESIGN THINKINGPamela K. Armstrong, PhD, PMP2019 Project Management SymposiumSlide 1
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 2
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Agenda Problems with scrumOverview of design thinking (DT)Approaches for integrating DT into scrum practicesBenefitsSlide 3
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Source: opment.htmlSlide 4
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 5Agile Pain PointsUnclear purposeUnclearrequirementsPoor userexperience (UX)Source: Agile Practice Guide, p. 58
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 6Design Thinking Overview Design thinking is a human-centered and collaborativeapproach to problem solving, using a designedmindset to solve complex problems.– Tim Brown, President of IDEO
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 7Design ThinkingBUILD
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 8Double Diamond ApproachSource: British Design Council
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 9Osborn-Parnes Creative Problem Solving FindingSolutionFindingAcceptanceFindingIdentify goalsor challengesGather factsand dataClarify theproblem(s)Generate ideasEvaluate andselect ideasRefine ideas andcreate planSource: www.mindtools.com
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Commonalities People over processesIterative and incrementalBuild/measure/learn flowSprintsFrequent customer feedbackCross-discipline collaborationSlide 10
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 11
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Design Thinking and AgileHOW TO GET THE BEST OF BOTH METHODS?Slide 12
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 13Design ThinkingAgileSource: British Design Council
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Conceptual designSlide 14Detailed design & developmentTest withClientIdentifyChangesMultidisciplinary teamEmpathizeDefineIdeate Interview Observe Synthesizeinformation Analyze forinsights Abductivereasoning Brainstormsolutions Cull ideas Select mostpromisingPrototypeand backlogDefinesprintbacklog
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Lean UX Start with aproblem statementSlide 15AssumptionLearnTestHypothesisPrototype
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 16DesignerEngineerEmbedded ApproachCustomer/userProduct OwnerDetailed design & developmentConceptual designEmpathizeDefineIdeatePrototype& TestProblemStatementsClarifydesignClarifydesign
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 17DesignerEngineerParallel ApproachCustomer/userProduct OwnerDesignsprintsConceptual DesignArtifactsDevelopment sprints
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 18Benefits Reduces waste by developing the right solutions thefirst time Reduces time by getting UX right at the beginning of asprint Improved customer experience and quality
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Summary Design thinking brings renewed focus on the user toagile methods Multiple ways for incorporating design thinking intoscrum The combined DT/scrum approach chosen should fitthe organization and projectSlide 19
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Questions?Pamela K. Armstrong, Ph.D.Clinical ProfessorDept. of Decision, Operations & Information TechnologiesRobert H. Smith School of BusinessUniversity of MarylandCollege Park, Maryland 20742parmstr1@umd.eduSlide 20
Pamela K. Armstrong, PhD, PMPUMD Project Management SymposiumMay 9-10, 2019Slide 21Sources: Slide 2 photo: utocad-without-3dSlide 4: opment.htmlSlide 5: Icons made by Freepix and by mynamepong from www.flatiron.comSlide 7: www.stanford.edu and ciplesof-design-examples.htmlSlide 8: British Design Council, gnprocess-what-double-diamondSlide 9: www.mindtools.comSlide 11: Photo by Amy Hirschi on Unsplash, is-the-solution-8e4ae5e7c998Slide 16: Icons made by Freepix from www.flatiron.com
Design Thinking Overview Design thinking is a human-centered and collaborative approach to problem solving, using a designed mindset to solve complex problems. –Tim Brown, President of IDEO. Pamela K. Armstrong, PhD, PMP UMD Project Management Symposium May 9
