WIXLIB

WHERE WILL THE WORKFORCEMOBILITY REVOLUTION TAKE YOU?DISCOVER THE OPPORTUNITIES, SEE WHY IT PAYS TO ACT NOW, AND LEARNHOW SOME KEY DECISIONS COULD MAKE ALL THE DIFFERENCE

WHERE WILL THE WORKFORCE MOBILITYREVOLUTION TAKE YOU?EVERYTHING HAS CHANGEDThe Workforce Mobility Revolution is already upon us. Fororganizations that fail to act, it will simply pass them by.For the pioneers, however, it is a welcome opportunity totake advantage of a transformation in mobile enterprisetechnology. They can see how the next generation ofworkforce mobility solutions will help them get more done,more quickly, for less money.BUT WHY WAITUNTIL 2020? IFYOU ACT NOW,THE WORKFORCEMOBILITYREVOLUTIONCAN OFFER HUGEADVANTAGES.The driving force behind this revolution is the convergence ofa number of key technology changes: M odern rugged handheld devices have become just asintuitive as consumer-grade devices. Incredibly advancedfunctionality within user-friendly hardware and software isremoving inefficient workflows and boosting productivity. A broader choice of mobile operating systems (OS) isemerging, as consumer-focused industry giants such asAndroid mature into genuine enterprise-ready platforms. P erhaps the biggest change is the end of support for theexisting Windows mobile OS – relied upon for about 5billion of enterprise application investments worldwide.Organizations running Windows-based rugged devices todaywill need to find an alternative OS – and upgrade to newdevices – before Microsoft support ends in 2020.SET OPPORTUNITIES IN MOTION WITH THE WORKFORCE MOBILITY REVOLUTION2

WHERE WILL THE WORKFORCE MOBILITYREVOLUTION TAKE YOU?DISCOVER YOUR OPPORTUNITYFor those who embrace the workforce mobilityrevolution as a way to succeed, the dividends willbe high. Seismic changes will open up new marketsand drive economic growth across operationsin industries as diverse as manufacturing, retail,transport/logistics, and healthcare. Organizationsthat are agile and innovative will have thetechnological means to provide improved valueacross the board in speed, quality, and pricing.WHAT DOES THE WORKFORCEMOBILITY REVOLUTIONACTUALLY LOOK LIKE?It’s the leap in warehouse productivityfrom halving the time it takes to pickan order. It’s the improved healthcareoutcomes from nurses workingside-by-side with patients to helpthem visualize their treatment andprognosis. It’s the boost in customerconfidence from delivery driversgetting to every stop on time. And it’sthe peace of mind of a store managerwho knows that every shelf is fullystocked – and correctly priced.As one of the forerunners in the Workforce MobilityRevolution, you can expect to gain in: P roductivity – from the use of advanced operatingsystems, devices and purpose built softwareapplications that speed up workflows. E fficiency – via processes that eliminate waste orcomplexity. A ccuracy – with advanced data collectioncapabilities that reduce the soft and hard costsassociated with errors.To harness the full potential of a mobile workforce,you will need advanced mobile operating systems,devices, and applications. Modernization offers achance to push the boundaries of your organization.You can redefine how things are done andimplement faster, smarter processes that propel yourorganization forward. This will set in motion yourability to gain complete visibility of your operations.With enterprise mobile devices providing more data– including those from bar- codes, RFID, GPS, andsensors – you will know more and be able to act onmore in real-time.In turn, you can also leverage the benefits oftechnology mega-trends like the Cloud and theInternet of Things. This rapid increase in visibilitywill be felt across your organization, allowing youto make smarter decisions and improve value toyour customers faster than your competitors. Theseopportunities are clearly there for the taking forcompanies willing to assess their business needs andact fast.SET OPPORTUNITIES IN MOTION WITH THE WORKFORCE MOBILITY REVOLUTION3

WHERE WILL THE WORKFORCE MOBILITYREVOLUTION TAKE YOU?ASSESS YOUR BUSINESSIt pays to understand where you are now and where you want to be. Whether you wantmore productivity, compliance, or accuracy, now is the time to assess your business. Thatway, you can plan and execute your mobile enterprise migration with care and precision,rather than waiting until the last minute.By painting a complete picture of mobile use in your enterprise you can answer someof the questions that will be key to the long-term success of your mobile strategy: What device features are the most important to my operation? Which operating system can give me the functionality and flexibility I need? What resources will I need to support these upgrades?Armed with this information, you can be sure the mobility choices you make will continueto meet your enterprise requirements, while delivering lower Total Cost of Ownership(TCO) and much greater ROI.CHOOSE THE RIGHT OPTIONSAn effective workforce mobility strategy – one that will meet your needs todayand tomorrow – is built around three core elements:1Your operating system – choosing between competing OS options or adopting amulti-platform approach based on business needs.2Your mobile devices – finding devices that can meet all the demands of theenvironments your people work in and the tasks they need to accomplish.3Your applications – identifying the migration path and how to improve the userexperience to increase productivity.Before making your choices and committing any capital investment to your newmobile strategy, it pays to understand the different operating systems, types ofdevices, and app migration approaches.SET OPPORTUNITIES IN MOTION WITH THE WORKFORCE MOBILITY REVOLUTION4

WHERE WILL THE WORKFORCE MOBILITYREVOLUTION TAKE YOU?SELECTING THE RIGHT OPERATING SYSTEM (OS)For over a decade, enterprises have relied on Windows Embedded operating systems to run their mobilecomputing devices. But all that is about to change. By the time Windows Embedded 6.5 reaches the end ofsupport in 2020, 77% of enterprise devices shipping today will no longer be supported.Upgrading to a modern operating system is not only imperative, it also offers a wide range of additionaladvantages. A new OS can bring increased performance, better interoperability with existing businesssystems and an enhanced user experience. By choosing the right mobile OS strategy, it is possible forforward-thinking enterprises to get real business value from a change in OS. Yet some OSs are better suited tothe enterprise than others.FOUR OS OPTIONS – BUT WHICH IS RIGHT FOR YOU?Each OS has its own advantages and disadvantages and it is possible that a multi-platform approachcould work well. The critical factor is determining what security, interoperability, and user experiencerequirements you will need to fulfill.LEGACYWINDOWSiOSWINDOWS 8/10ANDROIDSticking with what you have can often seem like the safest option, but it isalso the easiest way to get left behind by the rest of the market. Plus, end ofsupport means no more security patches, which can open you up to risk.You will benefit from a familiar interface and smooth user experience, plusan undeniable ‘cool’ factor. But in Apple’s closed system you have limitedhardware choices, no visibility of OS upgrades, and no guarantee yourapplications will work in the next OS update.Your developers know Windows. Your employees know Windows. Andmany of your back-office systems run on Windows platforms. But yourlegacy Windows applications will still need to be rewritten for the newOS and users will have to learn the new interface.Android has now grown into a serious enterprise OS, especially when youleverage Zebra’s Mobility Extensions (MX) to provide more control. It offersthe flexibility of an open source platform and the ability to control OSupgrades.SET OPPORTUNITIES IN MOTION WITH THE WORKFORCE MOBILITY REVOLUTION5

WHERE WILL THE WORKFORCE MOBILITYREVOLUTION TAKE YOU?FINDING THE RIGHT DEVICESIf you are about to make a significant investment in new hardware, it is worth checkingwhich devices will give you the lowest Total Cost of Ownership (TCO). While consumergrade devices can seem cheaper in up-front costs, over their (often limited) lifetime theycan cost much more. Device downtime, expensive additional accessories, extra trainingfor unintuitive functionality, and other factors all contribute to higher TCO.The latest generation of purpose-built enterprise devices offers huge leaps inperformance over older hardware. They use much faster processors and make the mostof the capabilities of modern operating systems. They are also equipped with intuitiveuser interfaces that offer all-touch data entry instead of traditional keypads. 51%Zebra research showsconsumer-grade deviceshave a much higher TCOthan enterprise-gradedevicesSET OPPORTUNITIES IN MOTION WITH THE WORKFORCE MOBILITY REVOLUTION6

WHERE WILL THE WORKFORCE MOBILITYREVOLUTION TAKE YOU?When it comes to your users, workplace, and business apps, there arekey considerations to take into account before making a selection:ENVIRONMENTDATA CAPTUREWill your devices be durable enoughto deal with common accidents,drops/spills/extreme temperatures orDo your devices need to allowfor fast, accurate information entryand will they be performing scan-intensivethe need to use gloves?jobs and capturing signatures or card details?POWEREASE OF USEWill your devices be in continuoususe all day, or evenover several shifts, without accessto charging stations?Will employees find your devicessimple to use, are they familiarwith the OS, and do they prefertouchscreen or hard key input?CONNECTIVITYMANAGEABILITYCan your devices maintain robustWAN/WLAN connections andseamless roaming to provide data accessfor employees on the move and will youneed only voice, only data, or acombination of both?Will your devices lighten themanagement burden or add toit and will you be able to centrallymanage hardware, software upgrades,and resolve issues?SUPPORTAND REPAIRTOTAL COSTOF OWNERSHIPHow likely is it that devices willfail, how quickly will you need replacements, anddoes your support plan cover everythingyou will need in a cost-effective way?How much will your devicesreally cost over their entire lifecycle, factoring ineverything from worker downtime and acceleratedreplacements to accessories and support?SET OPPORTUNITIES IN MOTION WITH THE WORKFORCE MOBILITY REVOLUTION7