Transcription
Your Medi-Cal is Changing in Santa Clara CountySu Medi-Cal está cambiando en el condado de Santa ClaraMedi-Cal của bạn đang thay đổi tại Santa Clara CountyThe ConsumerConnectionFall 2014You may have received a blue envelope with an important noticefrom the State of California. Or you may soon receive a notice.When you get a notice, be sure to read it. The notices tell you about decisions you need to make.If you have Medi-Cal but not Medicare, you must choose a Medi-Cal Managed Care Plan to continue receiving yourMedi-Cal benefits. If you have both Medicare and Medi-Cal, you may be able to choose a new optional program calledCal MediConnect, which combines your Medi-Cal and Medicare benefits into one plan. You may also be eligible tojoin PACE (Program of All-Inclusive Care for the Elderly) instead of Cal MediConnect. If you decide not to join CalMediConnect or PACE, you can choose to keep your Medicare plan the same as it is now, but you must still choose aMedi-Cal Managed Care Plan to continue receiving Medi-Cal benefits.Fostering A Healthy Work RelationshipInsidethis IssueIf you do not respond to the letter and have Medi-Cal only, the State will select a Medi-Cal Managed Care plan foryou. If you do not respond to the letter and you have both Medicare and Medi-Cal, you will automatically be enrolled in a CalMediConnect plan. For more information, call the Health Insurance Counseling & Advocacy Program to speak with a counselor–(800) 434-0222, or visit www.sccduals.com or www.calduals.com. To learn more about PACE or to find out if you’re eligible,contact On Lok Lifeways at (888) 886-6565 or visit www.onlok.org.Fostering AHealthy WorkRelationshipDO NOT call IHSS or your IHSS social worker –they DO NOT have Medi-Cal information.Theresa WrightDennis SchneiderJanie Whiteford,President/ChairMembers of the Public Authority Advisory BoardPublic Authority ServicesRegistryCall the Registry, if youneed help finding an IHSScare provider.(408) 350-3251Public Authority Servicesby SourcewiseInformation concerningprovider benefits, Eco/Clipper Pass, training orother services of thePublic Authority.(408) 350-3206IHSS PayrollCall for any payroll ortimesheet matters.(408) 792-1600IHSS Social ServicesInformation regardingauthorized hours andservices or to speak with asocial worker.(408) 792-1600Senon HernandezRobert StroughterTerri Possley (Ex-Officio Member)Theresa WrightDennis SchneiderJanie Whiteford, President/ChairMembers of the Public Authority Advisory BoardSourcewiseInformation & AwarenessInformation on availableservices inSanta Clara County.(408) 350-3200,option 1Adult Protective Services24-hour Hotline.Call for help, if you orsomeone you knowsuspect abuse of a senioror dependent adult.(408) 975-4900(800) 414-2002Important Phone NumbersPublic Authority Services by Sourcewise www.pascc.orgPhone: (408) 350-3206Fax: (408) 296-8340E-mail: info@pascc.orgNO llame a IHSS ni a su trabajador social de IHSS –ellos NO tienen información sobre Medi-Cal.UNION SEIU Local 521Representing providers.Call for information aboutthe Union andpayroll deductions.(408) 678-3300Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelSi no responde a la carta y tiene solo Medi-Cal, el estado seleccionará un plan de atención administrada de Medi-Calpara usted. Si no responde a la carta y tiene tanto Medicare como Medi-Cal, se le inscribirá automáticamente en un planCal MediConnect. Para obtener más información, llame al Programa de Asesoría y defensoría del seguro médico parahablar con un asesor –(800) 434-0222, o visite www.sccduals.com o www.calduals.com. Para conocer más sobre PACEo para averiguar si es elegible, comuníquese con On Lok Lifeways al (888) 886-6565 o visite www.onlok.org.Senon HernandezRobert StroughterTerri Possley(Ex-Officio Member)Cuando reciba un aviso, asegúrese de leerlo. Los avisos le informan sobre las decisiones que debe tomar.Si usted tiene Medi-Cal pero no tiene Medicare, debe elegir un Plan de salud de Medi-Cal para continuar recibiendo susbeneficios de Medi-Cal. Si tiene Medicare y Medi-Cal, es posible que pueda elegir un nuevo programa opcional quese llama Cal MediConnect, que combina sus beneficios de Medi-Cal y Medicare en un plan. Usted también puede serelegible para inscribirse a PACE (Program of All-inclusive Care for the Elderly) en lugar de Cal MediConnect. Si decideno unirse a Cal MediConnect o PACE, puede elegir mantener su plan Medicare igual que hasta ahora, pero todavíadebe elegir un Plan de salud de Medi-Cal paracontinuar recibiendo los beneficios de Medi-Cal.Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelEs posible que haya recibido un sobre azul con un aviso importante del Estadode California. O bien, puede ser que pronto reciba un aviso.REMINDER! GetPaid On TimeBy Frank OchoaStarting a new job can be stressful.Whether you are a new team memberor a new supervisor, the first few weeksof a new position involve learning aboutpersonality types. It's importantto establish the foundation ofa healthy employer/employeerelationship. Below are some tipsfor fostering a positive workingrelationship.Maintain awareness of what you aresaying, the tone of your message, andhow you may be perceived. Stay openand encourage honest communication.IHSS Fraud ALERTYour Medi-Cal isChangingMaking Changesto Your IHSS CareProviderOvertimeRegulations:ImportantTimesheet TrainingAlways respect culturaldifferences. We live in a melting potof many cultures. It is important tobe aware of differences and remainsensitive to differing customs andpractices. For example, in some culturesit is respectful (and expected) to removeyour shoes before entering a home.For others, making direct eye contactcould be a sign of disrespect. Be open todiscuss any differences that you feel areimportant. Help avoid misunderstandingsby talking through expectations.Be mindful of what is said. While it'simportant to communicate honestly, it isvital to be aware of how you communicateand to speak in a respectful tone. A subtledifference in the tone of your voice canchange the direction of a conversation.Never make assumptions. There is nosuch thing as a dumb question! Find thecourage to ask questions and to expressyourself. Communicate as clearly aspossible to avoid misunderstandings oremotional roller coasters. Assumptionswill cause trouble; people cannot readminds. Always be sure to express yourselfin a clear and respectful manner.By following these simple guidelines,you can count on having successful,long-term working relationships. Andremember: A simple "Thank You" goesa long way.
REMINDER! Get Paid On TimeMaking Changes to Your IHSS Care ProviderBy Fran Kiernan & Monica MacerBy Ross GrahamIn-Home Supportive Services (IHSS) Care Providers must be paid ON TIME for35 hours or more each month, or risk losing their medical insurance benefits.By Mary TinkerPrior to December 1, 2014, theState of California will mail adetailed notification letterto all In-Home SupportiveServices (IHSS) consumersand providers. This letterexplains the new rules andregulations for IHSS, as wellas an explanation of hoursallotted per recipient perweek.Always notify IHSS by calling (408) 792-1600, ifyour pay is delayed for more than 10 days fromthe timesheet mailing. Some providers lose theirmedical insurance benefits every month becausethey have not been paid on time! Don’t let thishappen to you.When new overtime rules start on January 1, 2015,there will be changes regarding deadlines forsubmitting timesheets. More information will beavailable when these changes occur.For an application for medical benefits or for moreinformation, please call Public Authority Benefitsat (408) 350-3290.IHSS Fraud ALERTBy Ross GrahamPlease be careful: Providers and Recipients mustfollow the IHSS program rules. Law enforcementis watching.Your Medi-Cal is ChangingAs an In-Home Supportive Services(IHSS) consumer, you can decide tohire a new In-Home Care Provider(IP) at any time. Here are sometips to make sure the transitiongoes as quickly and smoothly aspossible: IfChanges to Medi-Cal may affect you,whether you have just Medi-Cal, orboth Medicare and Medi-Cal.Recently, another case of IHSS fraud wasprosecuted in Santa Clara County. The individualinvolved now has a criminal conviction, is barredfrom the IHSS program, and has incurred othercourt payments and penalties.The rules of the IHSS program are clearly statedin the orientation documents signed by In-HomeCare Providers. Please ask any questions beforesigning your documents, and be aware of therules as they apply to you.Protect the IHSS program: if you know aboutsuspicious activities involving IHSS providersor consumers, please report them on the "StopMedi-Cal Fraud" hotline: (800) 822-6222.Overtime Regulations:Important TimesheetTrainingThe enclosed information sheet tells you whereyou can get more information.your new IP has never workedfor IHSS before, they willneed to go through the statemandated enrollment process.To begin this process, referyour new IP to the enrollmentwebsite: www.ihss.pascc.org. For questions about theenrollment process, pleasecontact Public AuthorityServices Enrollment at (408)350-3252. Contact your IHSS socialworker directly or call IHSS at(408) 792-1600 to request a"Provider Changes Packet."This packet includes forms toadd a care provider to yourcase, including the RecipientDesignation of Provider form(SOC 426A), and the ProviderChange form. Themain IHSS number mayhave long wait times, as theyhandle a large work load. Youcan minimize further wait timeby having your IHSS casenumber ready, and by beingprepared with your reason forcalling (whether you need toadd or change care providers.) Keep a copy of any forms foryou and your IP. The SOC426A form comes in carboncopy triplicate: white, yellowand pink. Mail the top whitecopy to IHSS, keep the yellowcopy for yourself, and give thepink copy to your provider. Thisway all parties have records ofinformation provided to IHSS. IHSS can take up to four weeksto process Provider Changeforms. To create a seamlesstransfer of providers, makeProvider Change requests inadvance when possible. If you are having trouble findinga new care provider, you maycontact the Public AuthorityRegistry for assistance at(408) 350-3251.Because this is a very complexchange for IHSS, it is veryimportant to review andunderstand the new rules.Failure to comply mayresult in providers losingtheir employment eligibilitywith IHSS. A limited numberof violations may result intermination from the IHSSprogram.The County, Public Authorityand the Union will bepartnering to provide trainingsessions to help consumersand providers understandthe changes. Please watchyour mail for specific dates,times, and locations, and planto attend these importanttimesheet trainings.Be sure to read and understandall the notices you get fromthe State and the County IHSSProgram.Quý vị có thể đã nhận được một phong bì màu xanh trong đó có thông báoquan trọng của Tiểu Bang California. Hoặc chẳng bao lâu nữa quý vị sẽ nhậnđược một thông báo.Khi nhận được, quý vị nhớ đọc thông báo này.Thông báo này cho biết về các quyết định mà quý vị cần thực hiện.Nếu quý vị có Medi-Cal mà không có Medicare, quý vị phải chọn một Chương Trình Chăm Sóc Có Quản Lý của Medi-Cal(Medi-Cal Managed Care Plan) để tiếp tục nhận các quyền lợi Medi-Cal của quý vị. Nếu quý vị có cả Medicare và Medi-Cal,quý vị có thể chọn một chương trình tùy chọn mới được gọi là Cal MediConnect, chương trình này kết hợp các quyền lợiMedi-Cal và Medicare của quý vị vào một chương trình. Quý vị cũng có thể hội đủ điều kiện để gia nhập PACE (ChươngTrình Chăm Sóc Toàn diện cho Người Già - Program of All-inclusive Care for the Elderly) thay vì Cal MediConnect. Nếu quývị quyết định không gia nhập Cal MediConnect hoặc PACE, quý vị có thể muốn giữ lại chương trình Medicare giống nhưbây giờ, nhưng quý vị vẫn phải chọn một Chương Trình Chăm Sóc Có Quản Lý của Medi-Cal để tiếp tục hưởng các quyềnlợi của Medi-Cal.Nếu quý vị không trả lời thư và chỉ có Medi-Cal mà thôi, Tiểu Bang sẽ chọn một chương trình Chăm Sóc có QuảnLý của Medi-Cal cho quý vị. Nếu quý vị không trả lời thư và quý vị có cả Medicare và Medi-Cal, quý vị sẽ được tự động ghidanh vào một chương trình của Cal MediConnect. Để biết thêm thông tin, xin gọi Chương Trình Tư Vấn & Biện Hộ Bảo HiểmSức Khỏe (Health Insurance Counseling & Advocacy Program) để nói chuyện với một số vấn – tại số (800) 434-0222, hoặcđến www.sccduals.com hoặc www.calduals.com. Để tìm hiểu thêm về PACE hoặc để tìm hiểu xem quý vị có hội đủ điều kiệnhay không, hãy liên lạc với On Lok Lifeways tại số (888) 886-6565 hoặc đến www.onlok.org.ĐỪNG gọi IHSS hoặc nhân viên xã hội IHSS của quý vị –họ KHÔNG có thông tin về Medi-Cal.
REMINDER! Get Paid On TimeMaking Changes to Your IHSS Care ProviderBy Fran Kiernan & Monica MacerBy Ross GrahamIn-Home Supportive Services (IHSS) Care Providers must be paid ON TIME for35 hours or more each month, or risk losing their medical insurance benefits.By Mary TinkerPrior to December 1, 2014, theState of California will mail adetailed notification letterto all In-Home SupportiveServices (IHSS) consumersand providers. This letterexplains the new rules andregulations for IHSS, as wellas an explanation of hoursallotted per recipient perweek.Always notify IHSS by calling (408) 792-1600, ifyour pay is delayed for more than 10 days fromthe timesheet mailing. Some providers lose theirmedical insurance benefits every month becausethey have not been paid on time! Don’t let thishappen to you.When new overtime rules start on January 1, 2015,there will be changes regarding deadlines forsubmitting timesheets. More information will beavailable when these changes occur.For an application for medical benefits or for moreinformation, please call Public Authority Benefitsat (408) 350-3290.IHSS Fraud ALERTBy Ross GrahamPlease be careful: Providers and Recipients mustfollow the IHSS program rules. Law enforcementis watching.Your Medi-Cal is ChangingAs an In-Home Supportive Services(IHSS) consumer, you can decide tohire a new In-Home Care Provider(IP) at any time. Here are sometips to make sure the transitiongoes as quickly and smoothly aspossible: IfChanges to Medi-Cal may affect you,whether you have just Medi-Cal, orboth Medicare and Medi-Cal.Recently, another case of IHSS fraud wasprosecuted in Santa Clara County. The individualinvolved now has a criminal conviction, is barredfrom the IHSS program, and has incurred othercourt payments and penalties.The rules of the IHSS program are clearly statedin the orientation documents signed by In-HomeCare Providers. Please ask any questions beforesigning your documents, and be aware of therules as they apply to you.Protect the IHSS program: if you know aboutsuspicious activities involving IHSS providersor consumers, please report them on the "StopMedi-Cal Fraud" hotline: (800) 822-6222.Overtime Regulations:Important TimesheetTrainingThe enclosed information sheet tells you whereyou can get more information.your new IP has never workedfor IHSS before, they willneed to go through the statemandated enrollment process.To begin this process, referyour new IP to the enrollmentwebsite: www.ihss.pascc.org. For questions about theenrollment process, pleasecontact Public AuthorityServices Enrollment at (408)350-3252. Contact your IHSS socialworker directly or call IHSS at(408) 792-1600 to request a"Provider Changes Packet."This packet includes forms toadd a care provider to yourcase, including the RecipientDesignation of Provider form(SOC 426A), and the ProviderChange form. Themain IHSS number mayhave long wait times, as theyhandle a large work load. Youcan minimize further wait timeby having your IHSS casenumber ready, and by beingprepared with your reason forcalling (whether you need toadd or change care providers.) Keep a copy of any forms foryou and your IP. The SOC426A form comes in carboncopy triplicate: white, yellowand pink. Mail the top whitecopy to IHSS, keep the yellowcopy for yourself, and give thepink copy to your provider. Thisway all parties have records ofinformation provided to IHSS. IHSS can take up to four weeksto process Provider Changeforms. To create a seamlesstransfer of providers, makeProvider Change requests inadvance when possible. If you are having trouble findinga new care provider, you maycontact the Public AuthorityRegistry for assistance at(408) 350-3251.Because this is a very complexchange for IHSS, it is veryimportant to review andunderstand the new rules.Failure to comply mayresult in providers losingtheir employment eligibilitywith IHSS. A limited numberof violations may result intermination from the IHSSprogram.The County, Public Authorityand the Union will bepartnering to provide trainingsessions to help consumersand providers understandthe changes. Please watchyour mail for specific dates,times, and locations, and planto attend these importanttimesheet trainings.Be sure to read and understandall the notices you get fromthe State and the County IHSSProgram.Quý vị có thể đã nhận được một phong bì màu xanh trong đó có thông báoquan trọng của Tiểu Bang California. Hoặc chẳng bao lâu nữa quý vị sẽ nhậnđược một thông báo.Khi nhận được, quý vị nhớ đọc thông báo này.Thông báo này cho biết về các quyết định mà quý vị cần thực hiện.Nếu quý vị có Medi-Cal mà không có Medicare, quý vị phải chọn một Chương Trình Chăm Sóc Có Quản Lý của Medi-Cal(Medi-Cal Managed Care Plan) để tiếp tục nhận các quyền lợi Medi-Cal của quý vị. Nếu quý vị có cả Medicare và Medi-Cal,quý vị có thể chọn một chương trình tùy chọn mới được gọi là Cal MediConnect, chương trình này kết hợp các quyền lợiMedi-Cal và Medicare của quý vị vào một chương trình. Quý vị cũng có thể hội đủ điều kiện để gia nhập PACE (ChươngTrình Chăm Sóc Toàn diện cho Người Già - Program of All-inclusive Care for the Elderly) thay vì Cal MediConnect. Nếu quývị quyết định không gia nhập Cal MediConnect hoặc PACE, quý vị có thể muốn giữ lại chương trình Medicare giống nhưbây giờ, nhưng quý vị vẫn phải chọn một Chương Trình Chăm Sóc Có Quản Lý của Medi-Cal để tiếp tục hưởng các quyềnlợi của Medi-Cal.Nếu quý vị không trả lời thư và chỉ có Medi-Cal mà thôi, Tiểu Bang sẽ chọn một chương trình Chăm Sóc có QuảnLý của Medi-Cal cho quý vị. Nếu quý vị không trả lời thư và quý vị có cả Medicare và Medi-Cal, quý vị sẽ được tự động ghidanh vào một chương trình của Cal MediConnect. Để biết thêm thông tin, xin gọi Chương Trình Tư Vấn & Biện Hộ Bảo HiểmSức Khỏe (Health Insurance Counseling & Advocacy Program) để nói chuyện với một số vấn – tại số (800) 434-0222, hoặcđến www.sccduals.com hoặc www.calduals.com. Để tìm hiểu thêm về PACE hoặc để tìm hiểu xem quý vị có hội đủ điều kiệnhay không, hãy liên lạc với On Lok Lifeways tại số (888) 886-6565 hoặc đến www.onlok.org.ĐỪNG gọi IHSS hoặc nhân viên xã hội IHSS của quý vị –họ KHÔNG có thông tin về Medi-Cal.
Your Medi-Cal is Changing in Santa Clara CountySu Medi-Cal está cambiando en el condado de Santa ClaraMedi-Cal của bạn đang thay đổi tại Santa Clara CountyThe ConsumerConnectionFall 2014You may have received a blue envelope with an important noticefrom the State of California. Or you may soon receive a notice.When you get a notice, be sure to read it. The notices tell you about decisions you need to make.If you have Medi-Cal but not Medicare, you must choose a Medi-Cal Managed Care Plan to continue receiving yourMedi-Cal benefits. If you have both Medicare and Medi-Cal, you may be able to choose a new optional program calledCal MediConnect, which combines your Medi-Cal and Medicare benefits into one plan. You may also be eligible tojoin PACE (Program of All-Inclusive Care for the Elderly) instead of Cal MediConnect. If you decide not to join CalMediConnect or PACE, you can choose to keep your Medicare plan the same as it is now, but you must still choose aMedi-Cal Managed Care Plan to continue receiving Medi-Cal benefits.If you do not respond to the letter and have Medi-Cal only, the State will select a Medi-Cal Managed Care plan foryou. If you do not respond to the letter and you have both Medicare and Medi-Cal, you will automatically be enrolled in a CalMediConnect plan. For more information, call the Health Insurance Counseling & Advocacy Program to speak with a counselor–(800) 434-0222, or visit www.sccduals.com or www.calduals.com. To learn more about PACE or to find out if you’re eligible,contact On Lok Lifeways at (888) 886-6565 or visit www.onlok.org.DO NOT call IHSS or your IHSS social worker –they DO NOT have Medi-Cal information.Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelSenon HernandezRobert StroughterTerri Possley (Ex-Officio Member)Theresa WrightDennis SchneiderJanie Whiteford, President/ChairEs posible que haya recibido un sobre azul con un aviso importante del Estadode California. O bien, puede ser que pronto reciba un aviso.Members of the Public Authority Advisory BoardCuando reciba un aviso, asegúrese de leerlo. Los avisos le informan sobre las decisiones que debe tomar.Si usted tiene Medi-Cal pero no tiene Medicare, debe elegir un Plan de salud de Medi-Cal para continuar recibiendo susbeneficios de Medi-Cal. Si tiene Medicare y Medi-Cal, es posible que pueda elegir un nuevo programa opcional quese llama Cal MediConnect, que combina sus beneficios de Medi-Cal y Medicare en un plan. Usted también puede serelegible para inscribirse a PACE (Program of All-inclusive Care for the Elderly) en lugar de Cal MediConnect. Si decideno unirse a Cal MediConnect o PACE, puede elegir mantener su plan Medicare igual que hasta ahora, pero todavíadebe elegir un Plan de salud de Medi-Cal paracontinuar recibiendo los beneficios de Medi-Cal.Theresa WrightDennis SchneiderJanie Whiteford,President/ChairSourcewiseInformation & AwarenessInformation on availableservices inSanta Clara County.(408) 350-3200,option 1Adult Protective Services24-hour Hotline.Call for help, if you orsomeone you knowsuspect abuse of a senioror dependent adult.(408) 975-4900(800) 414-2002Si no responde a la carta y tiene solo Medi-Cal, el estado seleccionará un plan de atención administrada de Medi-Calpara usted. Si no responde a la carta y tiene tanto Medicare como Medi-Cal, se le inscribirá automáticamente en un planCal MediConnect. Para obtener más información, llame al Programa de Asesoría y defensoría del seguro médico parahablar con un asesor –(800) 434-0222, o visite www.sccduals.com o www.calduals.com. Para conocer más sobre PACEo para averiguar si es elegible, comuníquese con On Lok Lifeways al (888) 886-6565 o visite www.onlok.org.Senon HernandezRobert StroughterTerri Possley(Ex-Officio Member)UNION SEIU Local 521Representing providers.Call for information aboutthe Union andpayroll deductions.(408) 678-3300IHSS PayrollCall for any payroll ortimesheet matters.(408) 792-1600IHSS Social ServicesInformation regardingauthorized hours andservices or to speak with asocial worker.(408) 792-1600NO llame a IHSS ni a su trabajador social de IHSS –ellos NO tienen información sobre Medi-Cal.Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelMembers of the Public Authority Advisory BoardPublic Authority ServicesRegistryCall the Registry, if youneed help finding an IHSScare provider.(408) 350-3251Public Authority Servicesby SourcewiseInformation concerningprovider benefits, Eco/Clipper Pass, training orother services of thePublic Authority.(408) 350-3206Insidethis IssueFostering AHealthy WorkRelationshipREMINDER! GetPaid On TimeFostering A Healthy Work RelationshipBy Frank OchoaStarting a new job can be stressful.Whether you are a new team memberor a new supervisor, the first few weeksof a new position involve learning aboutpersonality types. It's importantto establish the foundation ofa healthy employer/employeerelationship. Below are some tipsfor fostering a positive workingrelationship.Maintain awareness of what you aresaying, the tone of your message, andhow you may be perceived. Stay openand encourage honest communication.IHSS Fraud ALERTYour Medi-Cal isChangingMaking Changesto Your IHSS CareProviderOvertimeRegulations:ImportantTimesheet TrainingAlways respect culturaldifferences. We live in a melting potof many cultures. It is important tobe aware of differences and remainsensitive to differing customs andpractices. For example, in some culturesit is respectful (and expected) to removeyour shoes before entering a home.For others, making direct eye contactcould be a sign of disrespect. Be open todiscuss any differences that you feel areimportant. Help avoid misunderstandingsby talking through expectations.Be mindful of what is said. While it'simportant to communicate honestly, it isvital to be aware of how you communicateand to speak in a respectful tone. A subtledifference in the tone of your voice canchange the direction of a conversation.Important Phone NumbersPublic Authority Services by Sourcewise www.pascc.orgPhone: (408) 350-3206Fax: (408) 296-8340E-mail: info@pascc.orgNever make assumptions. There is nosuch thing as a dumb question! Find thecourage to ask questions and to expressyourself. Communicate as clearly aspossible to avoid misunderstandings oremotional roller coasters. Assumptionswill cause trouble; people cannot readminds. Always be sure to express yourselfin a clear and respectful manner.By following these simple guidelines,you can count on having successful,long-term working relationships. Andremember: A simple "Thank You" goesa long way.
Your Medi-Cal is Changing in Santa Clara CountySu Medi-Cal está cambiando en el condado de Santa ClaraMedi-Cal của bạn đang thay đổi tại Santa Clara CountyThe ConsumerConnectionFall 2014You may have received a blue envelope with an important noticefrom the State of California. Or you may soon receive a notice.When you get a notice, be sure to read it. The notices tell you about decisions you need to make.If you have Medi-Cal but not Medicare, you must choose a Medi-Cal Managed Care Plan to continue receiving yourMedi-Cal benefits. If you have both Medicare and Medi-Cal, you may be able to choose a new optional program calledCal MediConnect, which combines your Medi-Cal and Medicare benefits into one plan. You may also be eligible tojoin PACE (Program of All-Inclusive Care for the Elderly) instead of Cal MediConnect. If you decide not to join CalMediConnect or PACE, you can choose to keep your Medicare plan the same as it is now, but you must still choose aMedi-Cal Managed Care Plan to continue receiving Medi-Cal benefits.Fostering A Healthy Work RelationshipInsidethis IssueIf you do not respond to the letter and have Medi-Cal only, the State will select a Medi-Cal Managed Care plan foryou. If you do not respond to the letter and you have both Medicare and Medi-Cal, you will automatically be enrolled in a CalMediConnect plan. For more information, call the Health Insurance Counseling & Advocacy Program to speak with a counselor–(800) 434-0222, or visit www.sccduals.com or www.calduals.com. To learn more about PACE or to find out if you’re eligible,contact On Lok Lifeways at (888) 886-6565 or visit www.onlok.org.Fostering AHealthy WorkRelationshipDO NOT call IHSS or your IHSS social worker –they DO NOT have Medi-Cal information.Theresa WrightDennis SchneiderJanie Whiteford,President/ChairMembers of the Public Authority Advisory BoardPublic Authority ServicesRegistryCall the Registry, if youneed help finding an IHSScare provider.(408) 350-3251Public Authority Servicesby SourcewiseInformation concerningprovider benefits, Eco/Clipper Pass, training orother services of thePublic Authority.(408) 350-3206IHSS PayrollCall for any payroll ortimesheet matters.(408) 792-1600IHSS Social ServicesInformation regardingauthorized hours andservices or to speak with asocial worker.(408) 792-1600Senon HernandezRobert StroughterTerri Possley (Ex-Officio Member)Theresa WrightDennis SchneiderJanie Whiteford, President/ChairMembers of the Public Authority Advisory BoardSourcewiseInformation & AwarenessInformation on availableservices inSanta Clara County.(408) 350-3200,option 1Adult Protective Services24-hour Hotline.Call for help, if you orsomeone you knowsuspect abuse of a senioror dependent adult.(408) 975-4900(800) 414-2002Important Phone NumbersPublic Authority Services by Sourcewise www.pascc.orgPhone: (408) 350-3206Fax: (408) 296-8340E-mail: info@pascc.orgNO llame a IHSS ni a su trabajador social de IHSS –ellos NO tienen información sobre Medi-Cal.UNION SEIU Local 521Representing providers.Call for information aboutthe Union andpayroll deductions.(408) 678-3300Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelSi no responde a la carta y tiene solo Medi-Cal, el estado seleccionará un plan de atención administrada de Medi-Calpara usted. Si no responde a la carta y tiene tanto Medicare como Medi-Cal, se le inscribirá automáticamente en un planCal MediConnect. Para obtener más información, llame al Programa de Asesoría y defensoría del seguro médico parahablar con un asesor –(800) 434-0222, o visite www.sccduals.com o www.calduals.com. Para conocer más sobre PACEo para averiguar si es elegible, comuníquese con On Lok Lifeways al (888) 886-6565 o visite www.onlok.org.Senon HernandezRobert StroughterTerri Possley(Ex-Officio Member)Cuando reciba un aviso, asegúrese de leerlo. Los avisos le informan sobre las decisiones que debe tomar.Si usted tiene Medi-Cal pero no tiene Medicare, debe elegir un Plan de salud de Medi-Cal para continuar recibiendo susbeneficios de Medi-Cal. Si tiene Medicare y Medi-Cal, es posible que pueda elegir un nuevo programa opcional quese llama Cal MediConnect, que combina sus beneficios de Medi-Cal y Medicare en un plan. Usted también puede serelegible para inscribirse a PACE (Program of All-inclusive Care for the Elderly) en lugar de Cal MediConnect. Si decideno unirse a Cal MediConnect o PACE, puede elegir mantener su plan Medicare igual que hasta ahora, pero todavíadebe elegir un Plan de salud de Medi-Cal paracontinuar recibiendo los beneficios de Medi-Cal.E
–(800) 434-0222, or visit www.sccduals.com or www.calduals.com. To learn more about PACE or to find out if you’re eligible, contact On Lok Lifeways at (888) 886-6565 or visit www.onlok.org. DO NOT call IHSS or your IH
