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Built-inBrillianceSmart Communications SystemSL2100www.NECSL2100.com
Why choose SL2100To assist in maintaining a positive customer experience and a high level of service,businesses today need to have workforces that are available and ‘on-demand’from any location. A great customer experience usually generates repeat business.Built-in features include: Value for moneyPowerful communications witha small business price tag thatallows you to pay only for what youneed. Completely scalable as yourbusiness grows.Easy to useIntuitive applications and featuresyour whole team can easily useto empower them to be moreproductive.2Web-Based Unified Communication ClientVoIP EnabledUnified MessagingMusic on HoldMobility / BYOD / Remote ExtensionAuto AttendantAudio ConferencingVideo Conferencing & CollaborationAnd more!Keep connectedSingle number reach, mobile smartphone apps, built-in web basedconferencing and unified messagingkeeps colleagues and customersup-to-date and connected.Safety firstBuilt-in apps like InGuard can beconfigured to help protect yourbusiness from melicious toll fraudattacks.
Connecting your team,connecting your customers Internal Sales Person The Auto-Attendant feature means that callers receivea greeting and are routed to the correct department,ensuring that I only get the calls that are meant for me. ReceptionistWith Caller ID displayed on my terminal, I can give theappropriate greeting to callers and redirect calls fromfamiliar numbers without answering, somebody who isbusy on a call. Security Guard The door-phone functionality makes it easy for meto know who is visiting and open the door via myterminal. Office WorkerThe conference feature allows me to effortlessly set up avirtual meeting for colleagues at short notice, whereverthey are. This enables faster business decisions, as wellas saving traveling time and expenses. Remote/Home WorkerI can use my desktop phone or softphone at a remote orhome office location to communicate with customers andcolleagues with the same ease as if I were in the office. IT ManagerIts easier than ever to manage our system settings.Drag-and-drop functionality provides an error free way ofbuilding call groups, which is useful for when staff movedesks, leave or join the company.3
SL2100 in Real BusinessSmall/Medium OrganizationsOrganizations of all types, including businesses for realestate, insurance, finance, banking, law, require robustcommunication tools to serve their clients. Self-service options allow callers to easily get to the personor department they want to reach without going through anoperator – if person is unavailable, they can leave a detailedmessage. A range of mobility options enable employees to stayconnected and reachable from any location – on or offpremises.Small Hotels/MotelsEnsure your guests have a memorable stay by providing themaccess to personalized services that enhance their experience. Guests can customize services from guestroom messaging,wake-up calls and do not disturb plus have one-touchaccess to services they want. Employees can check guests’ real-time status and providerequired service immediately.HealthcareDoctors’ offices, surgery centers and other healthcareorganizations receive a high volume of frequent inquiries. Customizable pre-recorded messages are played to callers,giving them the option to route themselves to the rightdepartment or leave a message for prescription refills,reducing the need for a receptionist to handle every call. Eliminate the expense of an answering service with emailor external message notifications to appropriate personnelduring off hours.4
Built-in ApplicationsSL2100 now includes an expanded and diverse portfolio of InApps. As wellas providing compelling business benefits, these built-in/on-board apps require noexternal PC or server - making them highly cost effective and reliable.InUC – Built-in collaborationInGuard – Get SecureIn today’s working environment, employees can beworking in various locations. InUC is a unified communications application providing Video conferencing,collaboration, document sharing, presence and instantmessaging for any business of up to 112 users. UtilizingWebRTC (Real-Time Communications) – InUC provideshighly cost-effective video and collaboration workingInGuard is an effective, low cost solution to helpprotect a business against the rise of toll fraud attacks.Toll Fraud is a fraudulent attempt by a hacker to gainunlawful remote access to a phone system. Attacksare often highly organized from an automated serverand once accessed, fraudulent calls are connectedand over a period of time, can run up call charges ofpotentially thousands.seamlessly within your IT environment.Smart Mobility OptionsToday’s mobile workers depend on communication tools that accommodate flexibleworkspaces and allow free roaming wherever they are. SL2100 ensures your teamstay connected, but without the escalating business mobile costs.Away from the officeUsers can enjoy a complete phone user experience from theirhome office plus greater working flexibility. Individual andbusiness benefits include the cost and time savings of traveland even the associated costs of workspace. IP Desktopterminals provide access to system features from the home,e.g. company directory, call transfer and more.SIP App simply connects to the SL2100 via Wi-Fi or acrossthe Mobile Data Network (3G/4G). If the smartphone is notconnected due to lack of Network, the SL2100 can provideroaming by routing calls to your GSM number.On the roadUse your existing Smartphone as a system extensioncomplete with call control. Save on mobile call costs andremain reachable on a single number. The Smartphone5
SL2100 System overviewSL2100 Multi-line TerminalsSL2100 Communications ServerSL2100 8 Button Self-Labeling IP TelephoneSL2100 IP Terminal VoIP NEC I-SIP Multi-Line Telephone for SL2100Supports Ethernet Gigabit Speed (Full Duplex)8 Programmable Keys Visible at a Time (May Scroll Up to 32)Programmable Button LabelsPowered via PoEMulti-Color Incoming LED (Red/Green)Self-Labeling LCD with 8 Programmable KeysAngle Adjustable Leg (2 Steps)Scroll ButtonsSoft keysRed Color LEDLocal Setting and ConfigurationIncoming Call History KeysRedial History KeysDirectory Functions KeysMenu Cursor KeysClear Plastic Panel & Changeable DESI SheetRed/Green Color LED6for 12 & 24 Button Telephones
Unified CommunicationsWork ile ExtensionUC ClientBranch OfficeAdvanced FeaturesHome OfficeSimplified ConnectivityMobilePSTNNumber of ChassisNumber of Universal SlotISDNSIP TrunksFaxMusic on holdAlarmDoor phones2 Chassis3 Chassis48121Total System Ports (Trunk Extension)Total Legacy Ports (Trunk Extension)7414822284126Analog122436ISDN BRI163248ISDN PRI (2M)306090Extensions (Max.)74112112Multi-line Terminals244872Analog Extensions326496DSS Console369Doorphone6IP Trunks (SIP / H.323)64IP Extensions112Relay11Paging3External Music on Hold1BGM1Ethernet Port1Analog ModemVoice ResponseSystem/ Voice Mail(VRS/VM)22242Trunks (Max.)Audio / OthersDoor switch1 ChassisNumber of CPUIPConsolePagingVRS/VM StorageVoice Prompts for VRS/VMVoIPBuilt-In VoIP ChannelPhysical CharacteristicsSL2100 Chassis DimensionsEmpty Chassis Weight12 Hours (Built-in) / 15 Hours (By Small SD card) /120 Hours (By Large SD card)1 Language (Built-in) / 26 Languages(By Small or Large SD card)8 (Built-in) / 128 (By VoIP board)H 92.9mm X W 435mm X D 330mm2.2 KgPower ConsumptionSL2100 Chassis Power RatingInput 100V-120V/220V/230V/240V50/60Hz 1.43A 1.25A/0.82A/0.79A/0.76AOR DC-24V 2.86AComplianceEMCEN55032 Emission, EN55024 Immunity,EN6100 PoweringSafetyTransmission and R3, TBR4, ES203-021, TBR8, TBR380 C 40 C (32F-104F)10% 90% (non-condensing)7
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VoIP NEC I-SIP Multi-Line Telephone for SL2100 Supports Ethernet Gigabit Speed (Full Duplex) 8 Programmable Keys Visible at a Time (May Scroll Up to 32) Programmable Button Labels Powered via PoE SL2100 Multi-line Terminals 6. Work Anywhere
