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RIGHTS AND RESPONSIBILITIESBoth faculty and medical assisting students have the right to be treated with respect andthe right to be human.FACULTY RIGHTS AND RESPONSIBILITESThe medical assisting faculty, with approval of the MA Program Director and the Deanof Nursing & Health Careers, has the right to suspend, place on probation, or dismiss amedical assisting student from the program who exhibits unsafe practice, inappropriatebehavior or substandard patient care in the clinical/laboratory area.The faculty has the right to participate in policy development dealing with studentconcerns and/or the academic program.The faculty has the responsibility to remain current in their subject area and in teachingmethods.STUDENT RIGHTS AND RESPONSIBILITIESMedical assisting students have a right to quality education, review of formativeevaluation and due process.Medical assisting students have the right to fair evaluations of their performance.Medical assisting students have the right to confidentiality of information concerninggrades and performance.Medical assisting students have the right to participate in course, faculty, program, andexternship/practicum/practicum evaluations.Medical assisting students have the right to appeal a dismissal from the medical assistantprogram. See MCC catalog for policy and procedure.These rights are yours, as a medical assistant student, but acquiring and holding them isyour responsibility.7

ADMISSION REQUIREMENTSAdmission to the CollegeApplicants for admission to the College must possess a high school diploma, GEDcertificate or meet requirements of the college's ability-to-benefit policy as stated in theCollege catalog.Admission to the ProgramApplicants must also meet requirements for admission to the program. Reference thefollowing website for specific information regarding options for determining appropriatetesting options: https://www.montcalm.edu/accuplacer. The following levels on testingare required to be successful in the program:ReadingWritingNumericalLevels332Criminal History CheckOn May 10, 2002, the State of Michigan approved House Bill #4057, which requiresCriminal Background Checks for anyone applying for employment or clinical privilegesin a Nursing Home, Hospital Long-Term Care Unit, County Medical Care Facility, orHome for the Aged. On April 1, 2006, additional rules were put into place requiring indepth criminal background checks and fingerprints on all new employees or personsbeing granted clinical privileges. If you have further questions about Michigan PublicActs 27, 28 and 29 of 2006, please contact MCCs Dean of Occupations and ProgramAssessment.All students who participate in any health careers course/program with a clinicalcomponent must have a clear criminal background to progress through the program. TheClinical Student Disclosure Statement allows a student an opportunity to disclose anyconvictions on their criminal record before MCC receives the report. Any false,misleading, or omission of charges on this form will result in removal from the programand courses. Criminal Background Checks (CBC), through a search, will be requiredseveral times during the progression of the program at the student’s expense.The Administrative Assistant for Nursing & Health Careers or their designee, willprovide information regarding the process and deadlines prior to the start of eachsemester, when appropriate.Health Requirements:1.Documentation of immunizations must be received by the Health Careers Officeas part of AHEA109-Foundations of Medical Assisting through the designatedmethod. These must be submitted prior to scheduling the shadow exercise. Oncesubmitted, all immunizations must be kept up-to-date for the student to participatein the lab and clinical components of medical assistant program.8

2.A physical exam is required and is done at the student's expense prior toparticipating in the AHEA112-Medical Laboratory Procedures course. Proof ofthe physical exam, flu vaccination, maintenance of other vaccinations, and acurrent TB test must be received by the Health Careers Office prior toparticipating in AHEA 112.3.Students must successfully pass AHEA 100 and/or have a valid American HeartAssociation Basic Life Support CPR card and First Aid card prior participating inthe externship/practicum course.4.Students are required to wear a uniform that presents a professional appearancefor the job shadow experience, clinical, laboratory, and externship/practicumcourses. See Dress Code Requirements (pg.13) for details.5.Professional liability insurance is required of all medical assisting students. Agroup policy is available through MCC at registration. The student will incur thiscost at registration for courses that necessitate it.6.Students will have their own watch with a second hand, stethoscope, andsphygmomanometer for clinical (AHEA 111) and externship/practicum courses(AHEA126). These items are required purchases from the bookstore for specificcourses prior to the externship/practicum.7.Students are required to have their own transportation to externship/practicumsites. Required externship/practicum hours are 160 to be completed within thespecified criteria set forth by the Program Director or designee. These hours are inaddition to 16 hours of classroom time. The College will attempt to keep distancesto be traveled as reasonable as possible. The College does not guarantee specificexternship/practicum sites.8.Clinical sites may require the completion of an interview prior to acceptingstudents for the externship/practicum experience and once accepted, a sitespecific orientation session. These hours are not counted towards the 160 hours ofexternship/practicum time. In addition, some clinical sites require the completionof another background check and drug screen. These costs are covered by theclinical site.9.Students who have a serious illness, injury, pregnancy or a protected disabilitywhile in the program may be required to obtain a written release from a healthcare provider verifying that they are able to meet class, laboratory, and /or clinicalpractice requirements without jeopardizing the safety and well-being of patients,other students, instructors, staff, the public or themselves. This written releasewill be retained in the student’s file. Reasonable accommodations will be made,when possible, for protected conditions. Notice of the disabling condition and therequested accommodation should be made to the Medical Assistant ProgramDirector. Modifications to the program will not be made where it would alter thebasic nature of the program, jeopardize program accreditation or the safety orwell-being of those exposed to the student through the medical assistant program.9

Failure to provide the written release as requested may result in temporary orpermanent suspension from the program.10.Additionally, students who are ill and the instructor believes that theirparticipation in the class or clinical setting may be detrimental to either thestudent or client, the student may, at the instructor’s discretion, be sent homeand/or required to bring a medical validation of fitness to participate in anyfurther activities.SCHOLASTIC REQUIREMENTSTo pass each medical assisting course a student must achieve an average of 78 percent or higheron the tests and the comprehensive final exam and 85 percent or higher on the entry-levelcompetencies. It is important to note that both requirements must be met, the 78% for theory andthe 85% for performance.The following grading scale has been adopted for all medical assisting courses:GRADING SCALE100-95 4.0 A94-90 3.7 A89-86 3.3 B 85-83 3.0 B82-80 2.7 B79-78 2.3 C 77-74 2.0 C73-70 1.7 C69-66 1.0 D 65-63 0.7 D62-60 0.0 D59 and below EThe grading criteria for competencies are outlined within each core medical assistant class.Each competency starts with 100 points. If any step in the procedure is missed, then the assignedvalue is subtracted from 100 points. The student must achieve a passing score of 85% to pass thecompetency in one out of two attempts or as otherwise outlined in that competency pack.There is a 15-point deduction for absence on check off day and any repeat attempts to achieve the85% accuracy. A score of 85% or better must be achieved, and then 15 points is deducted fromthe actual score. This penalty is to encourage you to make your first attempt your best attemptand not to miss class on check-off day. It is important to practice each skill prior to check off.10

REQUIRED PROGRAM PERFORMANCE STANDARDS FOR ADMISSIONAND PROGRESSIONHealth career students are required to reach a minimum level of competency according toaccrediting bodies and healthcare institutions. Failure to meet the criteria below mayresult in denial of admission or progression within the selected program of study. If, afteradmission, it is discovered that the student cannot meet the below mentioned criteria, thestudent will be required to leave the program. Those individuals who have a documenteddisability must follow the guidelines outlined in the catalog.I.CRITICAL THINKINGA. Critical thinking ability sufficient for clinical judgment and problem solving.B. I am able to identify cause-effect relationships in clinical situations and understand care plans. yes noII.INTERPERSONALA. Interpersonal abilities sufficient to interact with individuals, families, and groups from a varietyof social, emotional, cultural and intellectual backgrounds.B. I am able to establish rapport with patients/clients and colleagues. Exhibit a professionalappearance and attitude. Treat each person with dignity and respect. yes noIII. MENTAL STABILITYA. Non-disruptive, positive attitude with a mental capacity to function effectively under stress.B. I have the ability to control my behavior in the classroom, laboratory, and clinical setting. yes noIV. MOBILITYA. Physical abilities sufficient to move from room to room and maneuver in small spaces.B. I have the ability to move around in patient rooms, work spaces, treatment areas, lift, transfer,squat, pull/push, sit and stand without any restrictions. yes noV.MOTOR SKILLSA. Gross and fine motor abilities sufficient to provide safe and effective nursing care.B. I am able to calibrate and use equipment, position patients and draw up a solution in a syringe. yes noVI. HEARINGA. Ability to hear sufficiently to monitor and assess health needs.B. I am able to hear monitor alarms, emergency signals, sounds heard through a stethoscope,and patient’s verbal requests. yes noVII. VISUALA. Visual ability sufficient for observation and inspection necessary in health care.B. I am visually able to observe patient/client responses, with the ability to read measurementsand fine print material. yes noVIII. TACTILEA. Tactile/touch ability sufficient for physical inspection.B. I am able to perform palpation/touch to determine swelling, temperature, bumps and lumps,etc This will contribute to performing and reporting physical findings. yes no11

ACADEMIC INTEGRITYWe expect students to uphold the highest standards of academic integrity during their time withus in Montcalm Community College's Medical Assistant Program. Cheating and plagiarism aretwo of the most obvious violations of academic honesty.Standards of integrity expected: Honest representation of required coursework Attendance at required learning activities Responsibility and accountability for individual judgments and actions Act to safeguard the client and the public when health care and safety areaffected by the incompetent, unethical, or illegal practice of another student.Forms of plagiarism: Submitting a paper, homework or assignment which was either wholly orpartially written by someone else even with proper citation(s). Using direct quotations which are not enclosed in quotation marks (or indentedform for long quotations). This includes portions of sentences as well as fullsentences. Material that is clearly a paraphrase of one source but which is not documented. Presentation of undocumented information that is clearly not “commonknowledge" in the area being considered in the paper. Cheating on any examPenalties: All students are expected to be honest in their studies. Dishonesty in completingassignments, examinations, or other academic endeavors is considered anextremely serious violation of the rights of others at MCC.Students in violation of academic integrity will be issued a failing grade (E),dismissed from the program and referred to the Dean of Student & EnrollmentServices.PROGRESSION IN THE PROGRAMStudents can progress through the program without interruption if a C (78%) or better ismaintained in all medical assisting courses (AHEA 109, 111, 112, 113, 114, 115 and 126). Eachof the medical assisting courses can be repeated only once. An attempt is counted if the studenthas a course grade of less than a C in a class or withdraws. Students must speak with an MCCcounselor and the program director (or their designee), before repeating any medical assistantcourse. A re-entry contract is required for all students repeating courses to outline a plan tofacilitate the student’s success. Students must maintain an overall GPA of 2.0 or higher in orderto obtain a certificate in medical assisting and graduate from the College. Externship/practicumrequirements are outlined under Externship/practicum.All medical assisting courses must be completed within one to two years to facilitate the student’ssuccess in the externship/practicum setting and the national certification examination. Theinstructors have determined the following as critical areas and students should be mindful of thetime frames. If the time limit has been exceeded (one year for AHEA111, AHEA112 andAHEA115; two years for AHEA100, AHEA109, AHEA113 and AHEA114), a mandatoryvalidation of knowledge and skills is necessary prior to applying for the externship/practicum(AHEA126). Contact the program director (or their designee) to make the necessaryarrangements.12

DRESS CODE GUIDELINESThe following dress code has been developed for the medical assisting students. Yourepresent yourself, the College, and the profession. We all want your impression to be agood one.1.2.3.4.5.6.7.8.9.10.11.Students are expected to wear dark green scrub pants or skirt with a dark greenscrub top purchased through the bookstore on campus.Clothes must be clean, pressed, fit properly, and be of appropriate length forprofessional attire. Undergarments should not be visible through the scrubs or labcoat. The program director (or designee) will be the final authority regardingdress code issues.Shoes should be clean with a solid upper. The color may be white, black, orbrown. Minimal accent color may be permitted at discretion of the MA ProgramDirector, or their designee. Shoes must be enclosed with no open heels or opentoes. Shoes may have no holes greater than 1/8 inch. The foot must be enclosedfrom toe to heel. Shoes and laces must be clean. Socks and hose are to

Medical Assistants. Administrative duties performed by medical assistants include answering telephones, making appointments, greeting patients, filing medical records, processing insurance forms, writing correspondence, arranging for hospital admission and laboratory se