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nd2AnnualChannel PartnersProgram AwardSDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.SDM SmartHome Study. Copyright 2007 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Online Survey of 11,000 SDM SubscribersPhase I: Nomination Process2Participant Profile29%151 Security Professionals19%17%Integrators,40%Other, 10%Installers,30%Dealers,20%Avg. Years in IndustryAvg. Years Company In BusinessMedian Number of EmployeesMedian Revenue100%19 years24 years10-24 500,000- 999,999Product 20%0%Storage/DataMgmt.Non-securityRes. ProductsID Equip. orSoftwareNetwork Tech.Equip.Fire/Life Safety Access Controls Intrusion Alarm Power Supplies, Video Surveill. &Protection& LocksEquip.Cables, & Wiring Commun. Equip.Equip.SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Phase I: Nominees For Phase II3 When thinking about manufacturers or brands in the security industry that you are familiarwith, which do you consider to be the best in terms of ? Overall Sales Technical Support Overall Marketing Technologically Advanced Products Overall Brand Reputation46 BrandsNominated!Brands receiving more than two mentions were included in Phase II. ADIAltronixAMAG TechnologyAmerican DynamicsASSA ABLOYAxis CommunicationsBrivoBoschCoVi TechnologiesDedicated MicrosDigital Monitoring Products (DMP)Digital Security Controls (DSC)DSX Access SystemsDVTelELK ProductsEverFocus Fargo Fire-Lite Alarms First Alert Galaxy Control Systems GE Security Home Automation Inc. (HAI) HID HoneywellInternational Electronics, Inc. (IEI) IndigoVisionInovonics JVC Keri Systems Keyscan Access Control Systems Lenel Systems International NAPCO Security GroupSDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.NOTIFIERNUVICOPanasonicPelcoSamsung GVISamsung TechwinSanyoSecuritronSilent KnightSoftware HouseSonySpeco TechnologiesSystem SensorTycoVicon

Online Survey of 11,000 SDM SubscribersPhase II: Voting Process4Participant Profile18%122 Security Professionals29%23%Integrators,40%Other, 12%Installers,32%Dealers,16%Avg. Years in IndustryAvg. Years Company In BusinessMedian Number of EmployeesMedian Revenue100%20 years26 years10-24 1M to 2.5M30%91%Product ityRes. ProductsID Equip. orSoftware28%20%0%Storage/DataMgmt.Network Tech.Equip.Fire/Life Safety Power Supplies, Access Controls Intrusion Alarm Video Surveill. &ProtectionCables, & Wiring& LocksEquip.Commun. Equip.Equip.SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Important Attributes When Selecting: Security Vendor, Partner, Carrier orManufacturerPercent Extremely Important79%Overall Technical Support54%Overall Sales SupportOverall Offering ofTechnologically AdvancedProducts39%Overall Brand Reputation39%Overall Marketing Support0%518%20%2009 (n 122)40%60%Q2. How important are the following attributes when selecting which security vendor partners/carriers/manufacturers to work with?Question Type: Single Choice GridSDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.80%100%

Winner Selection Methodology61.Based on the nominated manufacturers, respondentschose their top brands in each category:Q4. When thinking about manufacturers/brands in the security industry you arefamiliar with, which three of the following do you consider to be best in terms of . Overall Sales Support Overall Offering Technologically Advanced Products Overall Technical Support Overall Brand Reputation Overall Marketing Support2.Category Winners and the Overall Winner were selected basedon respondent choices.3.In the event of a tie, the category winner was determined basedon the satisfaction rating of the tied brands:Q6b. Please rate your satisfaction with [INSERT BRAND] on the following attributes. Overall Satisfaction Overall Marketing Support Overall Sales Support Overall Offering Technologically Advanced Products Overall Technical Support Overall Brand ReputationSDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

7nd2AnnualChannel PartnersAwards WinnersSDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Technical Support Award8Top Ranked:TechnicalSupportAttribute is “Extremely Important” inPartner iningFire-Lite AlarmsGE SecurityHoneywellNAPCO Security 09 (n 122)Silent KnightSpeco Technologies0%20%40%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.60%80%100%

Technical Support Winner926%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Sales Support Award Nominees10Attribute is “Extremely Important” inPartner SelectionTop Ranked:SalesSupportADIProductAvailability71%Sales RepKnowledge/Exp.59%BoschDigital SecurityControls (DSC)Fire-Lite AlarmsSales Supportin Field30%Territory Rep29%GE SecurityHoneywellNAPCO Security GroupPanasonicPelco2009 (n 122)Speco Technologies0%20%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.40%60%80%100%

Sales Support Winner1137%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Technologically Advanced Products Award Nominees12Top Ranked:TechnologicallyAdvancedProductsAttribute is “Extremely Important” inPartner SelectionProduct Quality/Reliability87%Ease ofProgram/ Install/Service55%ADIAxis CommunicationsBoschPrice forPerformance49%GE SecurityHIDHoneywellNAPCO Security GroupInteroperabilitywith OtherProducts42%PanasonicPelcoSonySpecial FeatureInclusion0%33%2009 (n 122)20%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.40%60%80%100%

Technologically Advanced Products Winner1324%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Brand Reputation Award Nominees14Top Ranked:BrandReputationAttribute is “Extremely Important” inPartner SelectionProductSupport Avail.75%ADIBoschDigital SecurityControls (DSC)38%Brand ImageFire-Lite AlarmsGE SecurityHIDHoneywellNAPCO Security GroupPanasonicPelcoEffort to ManageChannelConflicts34%2009 (n 122)Silent KnightSonySystem Sensor0%20%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.40%60%80%100%

Brand Reputation Winner1528%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Marketing Support Award Nominees16Top Ranked:MarketingSupportADIBoschDigital SecurityControls (DSC)Fire-Lite AlarmsGE SecurityHoneywellPanasonicPelcoNAPCO Security GroupSpeco TechnologiesAttribute is “Extremely Important” inPartner SelectionAssist. dSupport27%21%15%2009 (n 122)0%20%40%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.60%80%100%

Marketing Support Winner1726%SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Overall Best Channel Partners Program Nominees18NomineesBest ChannelPartnersProgramNomineesADIAltronixAMAG TechnologyAmerican DynamicsASSA ABLOYAxis CommunicationsBrivoBoschCoVi TechnologiesDedicated MicrosDigital Monitoring Products (DMP)Digital Security Controls (DSC)DSX Access SystemsDVTelELK ProductsEverFocusFargoFire-Lite AlarmsFirst AlertGalaxy Control SystemsGE SecurityHome Automation Inc. (HAI)HIDHoneywellInternational Electronics, Inc. (IEI)IndigoVisionInovonicsJVCKeri SystemsKeyscan Access Control SystemsLenel Systems InternationalNAPCO Security GroupNOTIFIERNUVICOPanasonicPelcoSamsung GVISamsung TechwinSanyoSecuritronSilent KnightSoftware HouseSonySpeco TechnologiesSystem SensorTycoViconSDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Overall Best Channel Partners Program Winner19SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Congratulations to all2009 Channel PartnersProgram AwardWinners!For additional information on this study or Clear Seas Research please contactBeth Surowiec at surowiecb@clearseasresearch.com.SDM SmartHome Study. Copyright 2007 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.

Top Ranked Brands By Category(In order of ranking)21Top Ranked:TechnicalSupportTop Ranked:SalesSupportTop HoneywellPelcoHoneywellBoschADIPelcoPelcoGE SecurityGE SecurityGE eco TechnologiesFire-Lite AlarmsAxis CommunicationsNAPCO Security GroupNAPCO Security GroupSonyFire-Lite AlarmsSpeco TechnologiesNAPCO Security GroupSilent KnightDigital SecurityHIDControls (DSC)SDM Channel Partners Program Award. Copyright 2009 by Clear Seas Research/BNP Media. All rights reserved.Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without the expressed written permission.