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OPEN TRAININGSVDA TRAININGS THROUGHOUT GERMANYOpen TrainingsVDA trainings throughout GermanyWe attach utmost importance to customer orientation.For this reason, you can find us in several locationsthroughout Germany. Our trainings take place inselected hotels, where friendly personnel will beavailable on location throughout your training totake care of all your needs. A select and variedlunch menu, ample snack breaks and unlimiteddrinks are available during training and are included in the price. Furthermore, you will also profitfrom special rates for rooms in our partner hotels.TravemündeBerlinDüsseldorfThanks to the cooperation between VDA andDeutsche Bahn you can travel in comfort andsafety to your training venue. Your special returnticket costs 99.- in second class and 159.- infirst class*.After you have registered for training with us, ourE-mail confirmation will be accompanied by theDeutsche Bahn service number and keyword forbooking your train journey.The conference rooms in our selected hotels aremodern and well-lit, creating an optimum atmosphere for our trainings. In groups of comfortablesize, you will be acquiring knowledge from practice for practice, and can engage actively in groupexercises. Our highly qualified instructors mainlyhave a background in prestigious organizationsand impart their well-founded specialist knowledge for the advancement of your quality management   – no matter whether you belongto a large or small organization, whether yourare a producer or supplier. Furthermore, weschool all our instructors in methodicaland social competence. To a large extent,the training subject matter has also beendeveloped by our instructors in the VDAQMC working groups.Your contactfor open trainings:Teresa Müller-OttPhone: 49 30 897842-252seminare@vda-qmc.de*Advance booking deadline atleast 3 days. Tied to a certain train,and sale subject unsold Exchangeand refund before 1st day ofvalidity 15 ,excluded after 1st day of validity.DarmstadtEibelstadtStuttgartFully flexible tickets (not tied toa certain train) are available for asurcharge of 30 .Titisee7

INHOUSE TRAININGVDA TRAINING DIRECTLY IN YOUR ORGANIZATIONInhouse TrainingVDA Training directly in your OrganizationOf course we can provide all our trainings as customized, affordable in-house trainings in your organization. Our offer is valid worldwide, and also,additionally to the subjects listed in this program,for further individual automotive-specific qualitymanagement issues.Your advantages at a glance: Optimum time and cost control: Noworking hours lost, as there are no additionaltravel times; no travel or hotel costs forparticipants. Flexible scheduling: Dates areIn-house trainings are an interesting offer for yourorganization, especially from an economic viewpoint. With at least six participants, significantsavings are possible compared to participation inopen trainings.Know-how Transfer into PracticeImplementation of automotive-specificstandardsWe have set ourselves the task of providingyou with VDA expert competence as optimallyand actively as possible. So it is our primaryinterest to supplement our service offers withmethods and techniques that holistically takeyour needs as customers into account. In addition to our training services, you can nowmake use of highly qualified on-site support.We offer you individual support from practice for practice. Our instructors, competentexperts from automotive industry, guide andadvise you. Let them support you in implementing the lessons learned. Of course wetake your preferences into account in selectingthe instructors, in order to guarantee neutralityand necessary prerequisites for an atmosphereof mutual trust.8scheduled to your wishes; rapid and flexibleimplementation of your in-house training. Efficient transfer into practice: Yourspecific issues and day-to-day challenges canbe taken into account and solutions can beapplied directly. Individually designed qualificationaction: You determine contents and durationof the training in order to meet the needs ofyour employees. Uniform qualification: A group ofemployees are qualified to a uniform level ofknowledge at the same time. Strengthening of internal cooperation:Improvement of acceptance, communicationand team spirit among employees throughcross-departmental groups of participants.We are happy to advise you and prepare an individual offer according to your wishes. We will tryto take your preferences for any of our instructorsinto account.8Your contactfor inhouse training:Anne SczukaPhone: 49 30 897842-251inhouse@vda-qmc.de

E-LEARNINGVDA TRAININGS ONLINEE-LearningVDA Trainings OnlineTime is in tight supply nowadays. Flexibility is indemand.For this reason, there are more and more e-learning services offered on the education market these are computer-based learning programs thatare flexible in time and space and do not requiredirect contact with an instructor.For several years now, we also have been offering web-based e-learning, and we are continually extending our portfolio. We make a point ofonly offering subjects for e-learning that containbasic knowledge one can learn on one’s own.Complex subjects, where the instructor’s practicalexperience is indispensable for transferring knowledge, will also in future be taught as classroomtraining. With this so-called “blended learning” wecan combine the flexibility of electronic forms oflearning with the practical and social aspects oftraditional classroom trainings in optimum fashion.Thus, we started off by turning our training “QualityManagement Basics” into an E-learning concept.This basic knowledge is an absolute must for anybeginner in quality management, and even experienced quality managers can use this program torefresh their knowledge. With “Maturity Level Assurance for New Parts”, we can offer you a furtherbasic course. Here you learn about the conceptfor cooperation and communication for joint qualitymanagement in the supply chain. This e-learningcourse is now also available in English.ID 1015Quality Management BasicsThis basic knowledge is a must for every qualitymanagement beginner and also offers new information for experienced quality managers!(see page 15)ID 2703Maturity Level Assurance for New PartsHave the lights turned green? Learn aboutthe concept for cooperation and communication for joint quality management in the supplychain (see page 109).9A demo version of oure-learning trainings is available atwww.vda-qmc-learning.de .

LICENSED PARTNERSVDA TRAININGS IN THE WORLDWIDE NETWORKLicensed PartnersVDA Trainings in the Worldwide NetworkWe also carry out our events abroad in cooperation with selected partners. Since last year we havesigned on several new prestigious providers, sothat licensed VDA trainings are now also conducted in India, Austria and Slovakia.In this way, we qualify to ISO/TS 16949, VDA 6.3and other quality issues in many countries.Additionally, our trainings and examinations havebeen conducted successfully on demand in otherregions of the world. In this way, we can operate in countries where so far there are no existingpartnerships, such as Tunisia, Turkey, Malaysia,Korea, Denmark and the Benelux countries. Ofcourse, here too, participants receive a VDA QMCcertificate of attendance and/or VDA QMC certificate.Our worldwide network of partners is subject tocontinual review by VDA QMC which guaranteesthe same high level of quality the VDA QMC offers. Thanks to our partners, we can offer you VDAtrainings in the respective national language, withqualified instructors at customary prices in the region you need.Phone: 49 30 nTrainingsPublicationsVDA 6.x Oversight OfficeIATF Oversight OfficeTask forceBirminghamMoscowPszczynaLicensed partnerLicensed partnerLicensed partnerLicenced partnerLicensed partnerRoyal Oak, MIMadridLicensed partnerMiami, FLLicensed partnerBanská BystricaLicensed partnerLicensed icensed partnerLicensed partnerQuinta do AnjoBeijingPragueCarquefouTurinWe are happy to provide youpersonally with further informationabout our cooperation partnersand to help you get in touch withthe relevant d partnerSouthfield, MIYour contact for VDA trainings inthe worldwide network:Raissa NurislamovaGrazLicensed partnerCisnadioaraNagoyaLicensed partnerLicensed partnerTimisoaraLicensed partnerPueblaMumbaiLicensed partnerLicenced partnerSão PauloEast LondonLicensed partnerLicensed partner10

LICENSED PARTNERSVDA TRAININGS IN THE WORLDWIDE NETWORKLicensed partnersVDA QMC Quality Management Center (Beijing) Co., Ltd.Beijing, Chinawww.vdachina.com.cnOOO „VDA-QMC Rus“Moscow, Russiawww.vda-qmc-russland.ruAIAG – Automotive Industry Action GroupSouthfield, MI, USAwww.aiag.orgANFIA Service S.r.l.Turin, Italywww.anfia.itbfk management consultingTimisoara, Romaniawww.bfk.roCentral Japan Industries Association (Chu San Ren)Nagoya, Japanwww.chusanren.or.jpCzech Society for QualityPrague, Czech Republicwww.csq.czEncona (PTY) Ltd.East London, South Africawww.encona.co.zaEncona Engineering & Consulting AgencyRoyal Oak, MI, USAwww.encona-usa.comEuro-SymbioseCarquefou, Francewww.euro-symbiose.frGerman Automotive Business CorporationMiami, FL, USAwww.gab-corporation.com11

LICENSED PARTNERSVDA TRAININGS IN THE WORLDWIDE NETWORKIQA – Instituto da Qualidade AutomotivaSão Paulo, Brazilwww.iqa.org.brLearn Tech INTERNATIONALGraz, Austriawww.lti.co.atOPCO Operational ConsultingQuinta do Anjo, Portugalwww.operational.ptQFD Engineering Consulting Office Ltd.Budapest, Hungarywww.qfd.husc Werner Seeger Qualitätsmanagement Romania s.r.l.Cisnadioara/Michelsberg, Romaniawww.seeger-quality.roSERNAUTO – Spanish Association Of Equipments AndComponents For The Automotive IndustryMadrid, Spain · www.sernauto.esSMMTBirmingham, United Kingdomwww.smmt.co.ukTeam PreventPszczyna, Polandwww.teamprevent.plTQM Slovakia s.r.o.Banská Bystrica, Slovakiawww.sk.tqm.comTÜV SÜD South AsiaMumbai, Indiawww.tuv-sud.inVOLKSWAGEN InstitutoPuebla, Mexicowww.volkswageninstituto.com12

I. QUALIFICATION AND FURTHER QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER ANDINTERNAL AUDITOR (BASIC QUALIFICATION)The basic training Quality Manager and InternalAuditor teaches the sector-specific aspects ofquality work in the automotive sector, and is designed for beginners in the wide-ranging subjectof “Quality Management”. The complete qualification is structured in learning units (modules) andthus enables the teaching of specific knowledgein compact form. Module I: Quality Management Basics E -Learning: Quality Management Basics M odule II: Automotive-specific Processes,Methods and Tools Examination Day for VDA QM Representative One-week training: Qualification for VDA QM Representative M odule III:Measuring, Evaluating and Improving Module IV:Auditor in the Automotive Industry Examination Day for VDA Quality Manager and Internal Auditor One-week training: Further qualification forVDA Quality Manager and Internal Auditor

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER AND INTERNAL AUDITORVDA Quality Manager and Internal Auditor(Basic Qualification)VDA Quality Manager and Internal Auditor(Basic Qualification)All courses in thisprogram build uponeach other and, aftersuccessfully passing theexamination, lead to aqualified degree withcertificate.The separate ModulesI to IV conclude with acertificate of participationand qualify for theexamination day for VDAQuality Manager andInternal Auditor.The five modules can alsobe booked individually oras a compact one-weektraining.Module I*Qualification Program with Certificate:VDA Quality Manager and Internal Auditor3 daysFundamentals of Quality ManagementsOne-week TrainingE-Learning: Fundamentals of Quality ManagementsModule II3 daysQualification forVDA QM RepresentativeAutomotive Specific Processes,Methods and ToolsExamination Day with Certificate:QM RepresentativeoptionalModule III3 daysMeasuring, Evaluating, ImprovingModule IV3 daysAuditor in the Automotive IndustryOne-week TrainingFurther Qualification forVDA Quality Managerand Internal AuditorExamination Day with Certificate:VDA Quality Manager and Internal Auditor* Certificates/documents of other training organizations may be recognizedFurther specific auditor trainingISO/TSProduct AuditorSystem AuditorVDA 6.1Quality managers in automotive industrydevelop the process and customer-focussed QMsystem in their area of responsibility or with suppliers according to the requirements of the automotive industry. They are able to interpret theautomotive standards specifically for their organization and implement them in an efficient management system.VDA 6.2VDA 6.4VDA 6.5Process AuditorVDA 6.3Internal auditors are familiar with QM systemand audit basics. This is the basis for the 1st/2ndparty Auditor ISO/TS 16949 and VDA 6.x qualification.14VDA 6.7

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER AND INTERNAL AUDITORModule I: Quality Management BasicsAutomotive industry requirements are rising continuously. Customer requirements are becomingmore and more specific due to increasing productcomplexity of the products. In addition to excellentquality, fulfilment of continuously changing customer needs is an important prerequisite to be ableto hold one’s own on the market. Optimized customer-specific processes are necessary to achievethis.ObjectiveIn this course you will learn about the structureand further development of management systemsin the automotive sector taking customer-specificrequirements into consideration. You will learn tooptimize the QM system and the continuous workflows in your company in order to contribute toquality-oriented corporate change.ID 1010Contents Introduction to quality management Process organization and management Structure and contents of the ISO 9000 andAt the end of the course youwill receive a VDA certificate ofattendance.ISO/TS 16949 standards Introduction to and further development of amanagement system Documentation of a management system Audit process Internal audits Product safety and liabilityTarget audienceAutomotive industry specialists and executives inquality management who would like to assess theinternal QM system or that of suppliers (1st/2ndparty audits); Project managers and staff members involved in improvement projects.Prerequisites for participationTechnical and/or managerial training, experiencein the automotive industryDURation3 daysE-LEARNING ID 1015ID 1015: E-learningThe access code is valid for 4 weeksafter first log-in and then expiresautomatically.DURationDuration varies according to your previousknowledge, your speed of learning and thenumber of completed learning units.15

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER AND INTERNAL AUDITORModule II: Automotive Specific Processes,Methods and ToolsAfter having acquired the fundamentals of qualitymanagement in “Quality Management Basics”, thiscourse will deal with the customer-specific orientation of the QM system as well as the selectionand application of quality and automotive-specificmethods and tools.ObjectiveTo achieve a comprehensive overview of a successful method selection. The fields of applicationof established quality tools will be discussed in order to quickly and systematically find solutions forexisting and future problems.ID 1020Contents Quality management in practice Management system assessment Process management Quality assurance in the automotive industry –specific requirements – VDA volumes QM tools and methods Improvement processPrerequisites for ParticipationTechnical and/or managerial training, experiencein the automotive industry.DURationTarget audience3 daysAll specialists who would like to further developtheir own sphere of action and/or that of their suppliers through the use of automotive specific standards and systematic methods.16At the end of the course youwill receive a VDA certificate ofattendance.

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER AND INTERNAL AUDITORCertificate Database entry Identity cardExamination Day for QM RepresentativeID 1021Prerequisites for ParticipationQualification CertificateCompletion of Modules I to II of the basic trainingfor VDA Quality Manager and Internal AuditorAfter passing the written and oral tests you will receive a VDA certificate with registered numberingas well as a corresponding auditor card and database entry. For the card we need a digital passportphotograph in JPEG format in advance.The training begins at 9 a.m. onthe first day and ends around 5p.m. on the last day.The training fee includesthe relevant documents forparticipants, lunch and drinksduring training hours.Fee exclusive of VATDURation1 day17

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER AND INTERNAL AUDITORCertificate Database entry Identity cardOne-week training: Qualification asVDA QM RepresentativeThis offer is specifically for people who want toqualify for QM representative within the shortestpossible time. In our selected hotels, the participants can concentrate in peace on the subjectover six consecutive days and take the respectiveexam.Target audienceAutomotive industry specialists and executives inquality management who would like to assess theinternal QM system or that of suppliers (1st/2ndparty audits); project leaders and staff membersinvolved in improvement projects, as well as allexperts who want to further develop their sphereof influence and/or of their suppliers by the implementation of automotive standards and systematicmethods.ID 1022ContentsModul I: Quality ManagementBasicsAutomotive industry requirements are rising continuously. Customer requirements are becomingmore and more specific due to increasing productcomplexity of the products. In addition to excellent quality, the fulfilment of continuously changingcustomer needs is an important prerequisite to beable to hold one’s own on the market. Optimizedcustomer-specific processes are necessary toachieve this.ObjectiveIn this training you will learn about the structureand further development of management systemsin the automotive sector taking customer-specificrequirements into consideration. You will learn tooptimize the QM system and the continuous workflows in your company in order to contribute toquality-oriented corporate change.Focus areas Introduction to quality management Process organization and management Structure and contents of the ISO 9000family,ISO/TS 16949 standards Introduction to and further development of amanagement system Documentation of a management system Audit process Internal audits Product safety and liability18

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORSVDA QUALITY MANAGER AND INTERNAL AUDITORID 1022Continued from page 18Module II: Automotive Specific Processes,Methods and ToolsAfter having acquired the fundamentals of qualitymanagement in “Quality Management Basics”, thiscourse will deal with the customer-specifi

1110 Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949 32 1102 Qualification as 3rd Party ISO/TS 16949 Auditor 34 1106 ISO/TS 16949 Requirements: Workshop for Executives 35 1107 Implementation of ISO/TS 16949 in your Organization: Practical Planning and Procedure 36 1111