Transcription
Dime CommunityBank: UpcomingChanges to YourAccountYour guide to managing moneythe best way—your way.Effective date: 4/19/2021
Welcome tothe future ofcommunitybanking.Please read this guide carefully.We have provided this table of contentsso you can explore the areas that aremost important to you.DMEBKLT CONV 315212
TA B L E O F C O N T E N T SIMPORTANT DATES .4BRANCH LOCATIONS .5CERTIFICATE OF DEPOSIT (CD) ACCOUNTS .5CONSUMER ACCOUNT INFORMATION .6BUSINESS/COMMERCIAL ACCOUNT INFORMATION .10OVERDRAFT PROGRAM .13ATM & DEBIT CARDS .13TELEPHONE BANKING.13ONLINE & MOBILE BANKING .14ACCOUNT STATEMENTS .15LOAN ACCOUNTS .15SUPPORTING ACCOUNT DISCLOSURES .16Account Service Charge Disclosure .16Important Information about FDIC Insurance .18Electronic Fund Transfers Rights and Responsibilities .19Funds Availability Policy .23Privacy Policy .25Terms and Conditions of Your Account .27Questions? Call 800.321.DIME (3463)3
ImportantDatesWeek of April 5thYour new Dime Debit Mastercard will be mailed directly to you.This card will be available for use on Monday, April 19th. For securitypurposes, please activate your card upon receipt. Your currentDime VISA Debit Card will work through, Sunday, April 18th.Friday, April 16thDime branches will close at 3 PM on Friday, April 16thto allow for the system integration.Online and mobile banking will also be unavailablebeginning Friday afternoon.ATMs will be available.Telephone Banking will be inquiry onlybeginning Friday afternoon.Saturday & Sunday April 17th & 18thTelephone Banking will be inquiry only.Dime Branches will be closed to allow forthe system integration.Online and mobile banking will also be unavailable.ATMs will be available.Monday, April 19thSystem integration will be completed.Your new Dime Debit Mastercard will be readyfor use. Your Dime VISA will no longer work.Branches will reopen.Online, mobile and telephone banking will beavailable to all customers.Register for email updates by visiting dime.com/conversion.4
BranchLocationsAfter conversion weekend you will have access to 64 full servicebranches and an extensive ATM network.Brooklyn — 12 branchesBronx — 1 branchEastern Suffolk — 19 branchesQueens — 9 branchesManhattan — 1 branchNassau — 12 branchesWestern Suffolk — 10 branchesVisit dime.com/branches to learn more about how we’veexpanded our capabilities from Manhattan to Montauk.If you have questions, feel free to call us at800.321.DIME (3463).Certificate of Deposit (CD) AccountsThere will be no changes to your Certificate of Deposit (CD) including CD IndividualRetirement Accounts (IRAs). Your interest rate, term and maturity date will all remain the same.Please note that in an effort to save paper and be ecologically friendly, monthly statementswill no longer be sent for CD accounts. Maturity notices will be sent 30 days prior to CDmaturity date.5
Consumer Product ComparisonAs part of our system integration, we are aligning all of our deposit products, effective Monday,April 19, 2021. The following tables summarize the name of your current Dime account, thenew product name and corresponding account information. The important changes to theterms and conditions of your accounts are outlined below. Please note adverse changes willappear in bold text. See the Account Service Charge Disclosure for related fee requirements,which may adversely affect your account.Checking Accounts6If your currentaccount is:Your account willbecome:Minimum balance Account Details:to obtain APY:Dime At Work CheckingGreen CheckingNon-interest bearingThere is no minimumbalance feeDirect Interest CheckingNow Personal Checking 2,500.00A monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,500Fabulous 50 CheckingNow Personal Checking 2,500.00A monthly fee of 15 willbe imposed if the averagedaily balance in theaccount falls below 2,500Perfectly Free CheckingGreen CheckingNon-interest bearingThere is no minimumbalance feePlatinum CheckingPersonal CheckingNon-interest bearingA monthly fee of 12 will beimposed if the average dailybalance in the account fallsbelow 1,500Platinum Plus 2.0CheckingPersonal CheckingNon-interest bearingA monthly fee of 12 will beimposed if the average dailybalance in the account fallsbelow 1,500Prime Dime InterestCheckingNow Personal Checking 2,500.00A monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,500Prosper CheckingPersonal CheckingNon-interest bearingA monthly fee of 12 will beimposed if the average dailybalance in the account fallsbelow 1,500Ultimate CheckingPersonal CheckingNon-interest bearingA monthly fee of 12 will beimposed if the average dailybalance in the account fallsbelow 1,500
Savings AccountsIf your currentaccount is:Your account willbecome:Minimum balance Account Details:to obtain APY:Dime At Work SavingsPersonal StatementSavings 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Dime Direct SavingsPersonal StatementSavings 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Holiday ClubHoliday Club 0.00There is no minimum balancefee. Holiday Club payoutsoccur October 31st and aretransferred into an open Dimeaccount of your choosing. Ifno transfer account is chosen,funds will remain in accountavailable for withdrawalPassbook SavingsSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Prosper Plus SavingsPersonal StatementSavings 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Prosper SavingsPersonal StatementSavings 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Rewards PassbookSavingsSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Statement SavingsPersonal StatementSavings 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Student PassbookSavingsSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Student StatementSavingsPersonal StatementSavings 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 5007
Money Market Accounts (MMA)8If your currentaccount is:Your account willbecome:Minimum balance toobtain APY:Account Details:Ascend Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Ascend Money MarketPassbookSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Core Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Core MMA PassbookSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500DimeDirectMoney MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Money Market SavingsPersonal StatementSavings 100.00A monthly fee of 5 willbe imposed if the averagedaily balance in the accountfalls below 500Platinum Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Platinum Plus 2.0Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Platinum RelationshipMoney MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,500
Money Market Accounts (MMA)If your currentaccount is:Your account willbecome:Minimum balance toobtain APY:Account Details:Platinum RelationshipSavings PersonalMoney Market Passbook Passbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Premier Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Premier Money MarketPassbookSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Prime Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Prime RewardsMoney MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Rewards Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,500Rewards Money MarketPassbookSavings PersonalPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Ultimate Money MarketPremier MoneyMarket PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 willbe imposed if the averagedaily balance in the accountfalls below 2,5009
IRA Savings & Money Market AccountsIf your currentaccount is:Your account willbecome:Minimum balance Account Details:to obtain APY:IRA Money MarketSavings Traditional IRA 100.00No minimum balance or feeIRA Passbook SavingsSavings Traditional IRA 100.00No minimum balance or feeIRA Prime RewardsMoney Market PassbookSavings Traditional IRA 100.00No minimum balance or feeIRA Prosper SavingsSavings Traditional IRA 100.00No minimum balance or feeIRA Rewards MoneyMarket PassbookSavings Traditional IRA 100.00No minimum balance or feeIRA Statement SavingsSavings Traditional IRA 100.00No minimum balance or feeCommercial Product ComparisonIf your currentaccount is:Your accountwill become:Minimum balance toobtain APY:Effective April 19, 2021: Theimportant changes to theterms and conditions of youraccount are outlined below.Attorney Trust SubAttorney/Client 100.00There is no minimum balance orassociated fee for this accountAttorney TrustNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25Business AdvantageCheckingBusiness AdvantagePositive Pay CheckingNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25Business InterestCheckingBusiness InterestPositive Pay CheckingNon-PersonalInterestChecking 2,500.00A monthly fee of 15 isapplied if the average dailybalance falls below 2,500Business MoneyMarket WholesalePremierMoney MarketBrokeredDepositsInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,50010
Commercial Product Comparison(continued)If your currentaccount is:Your accountwill become:Minimum balanceto obtain APY:Effective April 19, 2021: Theimportant changes to theterms and conditions of youraccount are outlined below.Business PreferredCheckingNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25Business PrimeRewards MoneyMarketPremierMoney MarketNon-PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,500Business RewardsMoney MarketPremierMoney MarketNon-PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,500CommercialMoney MarketPremierMoney MarketNon-PersonalInterest Tiers: 0 - 49,999.99 50,000 - 99,999.99 100,000 - 249,999.99 250,000 - 999,999.99 1,000,000 and overA monthly fee of 15 will beimposed if the average dailybalance in the account fallsbelow 2,500Commercial REManagementInterest CheckingNon-PersonalInterest Checking 2,500.00A monthly fee of 15 is appliedif the average daily balance fallsbelow 2,500CRE ManagementCheckingNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25DMI EscrowCustodialNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25Escrow HoldbackNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25Business PreferredPositive Pay Checking11
Commercial Product Comparison(continued)If your currentaccount is:Your accountwill become:Minimum balance toobtain APY: e:Minimum balance to obtainAPY:Effective April 19, 2021: Theimportant changes to theterms and conditions of youraccount are outlined below.Interest ReserveNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 25IOLAIOLA Positive PayAttorney IOLA 2,500.00There is no minimum balance orassociated fee for this accountLease SecurityLandlordLandlord Holding 0.00There is no minimum balance orassociated fee for this accountLease SecurityTenantLandlord/Tenant 0.00There is no minimum balance orassociated fee for this accountMunicipalAdvantagePublic FundsThere is no minimum balance orassociated fee for this accountMunicipal InterestCheckingNow PublicFundsThere is no minimum balance orassociated fee for this accountMunicipal MoneyMarketPremier MoneyMarket PublicThere is no minimum balance orassociated fee for this accountMunicipal NOWNow PublicFundsThere is no minimum balance orassociated fee for this accountMunicipalPreferredPublic FundsThere is no minimum balance orassociated fee for this accountPassbook SavingsSavingsPassbook 100.00A monthly fee of 5 will beimposed if the average dailybalance in the account fallsbelow 500Perfectly FreeBusiness CheckingNon-PersonalCheckingNon-interest bearingFor up to 250 items per monththere is an average daily balancerequirement of 10,000 to avoid a 12 fee. If you process more than250 items a minimum averagebalance of 20,000 will avoid a feeof 2512
Other Important InformationEXTENDED OVERDRAFT SERVICESEffective Monday April 19, 2021, Dime is revoking the Extended Overdraft (“EOD”)Service program in its entirety.Checks and ACH transactions presented for payment against non-sufficient oruncollected funds may be paid at the Bank’s sole discretion.Please refer to the Schedule of Fees for any additional charges that may apply.Under no circumstance will you be able to draw on non-sufficient or uncollectedfunds by use of your Debit/ATM card.Any existing Overdraft Line of Credit or Savings Link Overdraft will continue to beutilized to cover overdrafts, as funds are available in those accounts to do so.ATM & DEBIT CARDSYour current Dime Visa Debit Card or ATM card will work through Sunday, April 18th.You will be receiving a new Dime Debit Mastercard which you will need to begin usingon Monday, April 19th, as your VISA Debit Card will no longer work. Upon receipt of yournew Dime Debit Mastercard you must activate the card and select your PIN by calling800.824.2237 from your primary phone. Your new card will be mailed on April 5th. If youdon’t receive your new card by April 12th, please call us at 800.321.DIME (3463).Your Dime Debit Mastercard will be a contactless card, which means you can tap andpay. It comes with numerous benefits. Please read the mailer for more details or visitdime.com/debitmastercard (consumer) or dime.com/businessdebit (business).Transaction Limits per CardPersonal Debit CardsBusiness Debit CardsDaily Cash Withdrawal Limit 1,005 1,005Daily Purchase Limit 2,500 3,500If you make automatic payments or recurring payments with your Debit Card, youwill need to contact the provider and give them your new Mastercard information.Examples of these types of payments are gym memberships, insurance payments,Netflix or Amazon.If you use CardValet, it will be automatically updated with your new Debit Card.Please refer to the enclosed Electronic Fund Transfers Rights and Responsibilitiesdisclosure for additional information.CHECKS & CHECK ORDERSYou may continue to utilize your current supply of checks as your account and routingnumbers will stay the same. Beginning on Monday, April 19th, Deluxe Checks will beproviding checks for our customers. You can order checks through online banking orby calling your 800.321.DIME (3463).TELEPHONE BANKINGOn Friday, April 16th at approximately 4:00 PM, the telephone banking systemwill be inquiry only. Beginning Monday, April 19th, full service will be restored.Your Telephone PIN will be reset to the last four digits of your Social SecurityNumber and you can reset your PIN after successfully logging in.13
Other Important Information (continued)PROCESSING ORDER OF CREDITS AND DEBITS TO YOUR ACCOUNTCredits and debits are processed, or posted, to your account in a specific order. Theorder in which transactions are posted may affect the number of transactions thatoverdraw your
Apr 19, 2021 · Dime At Work Checking Green Checking Non-interest bearing There is no minimum balance fee Direct Interest Checking Now Personal Checking 2,500.00 A monthly fee of 15 will be imposed if the average daily balance in the account falls below 2,500 Fabulous 50 Checking Now Personal Checking
