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EXCELLENCEin Healthcare1 (800) 4-SANSUM 1 (800) 472-6786www.sansumclinic.org

Sansum Clinic has been a leadingprovider of healthcare on the CentralCoast for more than 90 years. Oursuccess in delivering the high-tech andhigh-touch elements of quality care isdue to our ongoing investment in thelatest equipment and technology andour recruitment of the best and thebrightest physicians.Dr. William David Sansum, one ofSansum Clinic’s founders, was apioneering researcher who launchedthe Clinic with the intent to studyand eventually conquer diabetes. Hewas the first American tosuccessfully isolate, produce andadminister insulin to treat diabetes.That spirit of innovation is a legacycarried forward to this day. Byensuring that all of our physicianshave around the clock access tostate-of-the-art electronic healthrecords, by investigating promisingnew treatments, and by introducingemerging new programs such asNurse Navigators to Santa Barbara,we continue to provide the mostadvanced care that our patients havecome to expect from Sansum Clinic.Kurt N. Ransohoff, MDCEO and Chief Medical Officer

OUR MISSIONTo provide an excellent healthcare experience,recognizing our first priority is the patients we serve.CONTENTSAbout Sansum Clinic3Medical ExcellencePrimary Care – Pediatrics, Family Medicineand Internal Medicine5Urgent Care6Make the Most of Your Doctor Visit7Specialty Care (Listed Alphabetically) Featuring:8Cardiac Care & Rehabilitation9Certified Diabetes Care11Clinical Research12Oncology Services13Surgical Expertise17Medical, Surgical & Specialty Care19Bariatric Surgery Center23Doctors’ Weight Management Program23Eye Care Center24Facial Plastic Surgery & Aesthetics24Premier Physical Program25Travel & Tropical Medicine Center25Patient and Visitor ServicesHealth Education Programs26Electronic Health Records: The Wave & MyChart27Prescription Pharmacy29Insurance Information30Hospital Affiliations26In Our CommunityCommunity Service Programs31Our Nonprofit Organization32Tips to Help You Stay Healthy33Sansum Clinic Locations34

EXCELLENCEAbout Sansum ClinicSanta Barbara has long been recognizedas a destination for innovative medicalcare. In the 1800s and early 1900s, doctorsand patients alike were drawn from allparts of the world to the area's uniquehot springs and mineral baths, whichwere reputed to have healing qualities.Today, it is Sansum Clinic's outstandingphysicians, state-of-the-art technologyand highly personalized care that help tomaintain our region's reputation formedical excellence.We are the largest independent not-forprofit healthcare provider between theLos Angeles Basin and the San FranciscoBay Area, providing a full spectrum ofservices ranging from primary care tomore than 30 specialties.We care for patients throughout all stages oflife – including outpatient care, ambulatorycare, urgent care, hospital care, homehealthcare and skilled nursing care. We alsooffer many patient services includingpharmacies, an optical shop, laboratorytesting and radiology services. SansumClinic’s team of more than 180 physicians hasa remarkable depth of skill and expertise.Many of our physicians are board certified intwo or more specialties.3Reflecting the diversity of our patients, ourproviders speak more than a dozen differentlanguages including Spanish, French, German,Greek, Dutch, Italian, Chinese, Hindi andHungarian - ensuring that a wide crosssection of the community can enjoy direct,personal communication with Sansum Clinicmedical staff.Patients at Sansum Clinic have access toa full range of resources: Outstanding physician and nursing care More than 20 patient care locationsthroughout Santa Barbara County, fromCarpinteria to Santa Maria More than 30 specialties ranging frompediatrics through geriatrics, includingurgent care Coordinated appointment scheduling Electronic health records that providecomplete electronic documentation ofyour care Comprehensive laboratory services andother ancillary services Health education programs and resources Cutting-edge clinical trials

Standards of ExcellenceState and NationalRecognitionSansum Clinic is held to the highest standardsof healthcare and is proud to have garneredrecognition, accreditation and awards fromnational and state agencies: California Association of PhysicianGroups (CAPG) Standards of Excellence“Elite” status California Office of the PatientAdvocate Rating: Highest Overall onthe Central Coast Integrated Healthcare AssociationCertificate of Outstanding Performancefor Patient Experience Integrated Healthcare AssociationCertificate of Outstanding Performancefor Diabetes Management Echocardiography Lab accredited byIntersocietal Commission for theAccreditation of EchocardiographyLaboratories (ICAEL) American Diabetes Association (ADA)recognition for Diabetes SelfManagement Education Program Bariatric Center of Excellence designationby American Society for Metabolic andBariatric Surgery (ASMBS) American College of Radiology (ACR)Accreditation for US, Stereotactic BreastBiopsy, MRI, CT, and PET/CT American College of Radiology (ACR)Mammography Quality Standards Act(MQSA) – State and Federal accreditationfor all mammography Santa Barbara Breast Care Allianceaccredited by the National AccreditationPrograms for Breast Centers (NAPBC) Doctors’Weight Management ProgramGold Standard Award from HMRAccreditationSansum Clinic is accreditedby the Institute for MedicalQuality (IMQ).Sansum Clinic is one of an elite number ofambulatory care facilities that voluntarily seekInstitute for Medical Quality accreditation, aspart of our commitment to providing highquality healthcare and a safe environment forour patients.Compassion Community4

Primary CareSansum Clinic's Primary Care offices includethe departments of: Pediatrics Family MedicineWith multiple locations throughout SantaBarbara County, we make it convenient to visita primary care provider when you need one.Our pediatricians specialize in disorders ofbabies, children and adolescents and areexperts in preventive medicine and wellchild care, as well as the care of ill children.Some of our providers are seeing their thirdgeneration of babies. Our medical staff isassisted by friendly and skilled pediatricnurse practitioners (PNPs) with advancednursing training, who provide a broad rangeof healthcare services for infants, childrenand adolescents.Our integrated model is built upon a teamapproach that brings together physicians,nurse practitioners, registered nurses,medical assistants and other clinical staffto deliver coordinated care that includes:THE FRONT LINE Internal Medicine5chronic disease and geriatric issues. They alsoprovide preventative care to adults.The Sansum Clinic Family Medicine Department is available to patients of all ages –from infancy through adulthood. Familymembers from one household may opt tosee the same Family Medicine physician.Physicians in our Internal MedicineDepartment see patients age 15 and older,and care for many patients through theirentire adulthood. They specialize in diagnosisand management of complex problems aswell as long term care of patients with Preventative healthcare Management of existing medicalconditions Caring for patients with undiagnosedhealth issues Healthcare programs for chronic conditions Coordination between primary carephysicians and specialists Access to and education about managinghealth conditions between appointmentsThe Wave, our electronic health recordsystem, enables all healthcare providers toshare information, making the referral andconsultation processmore efficient.

Urgent CareSanta Barbara Urgent Care(805) 563-611051 Hitchcock WayMon-Fri: 8 am to 7 pmSat: 9 am to 5 pmSun: 9 am to 3 pmLompoc Urgent Care(805) 737-87861225 North H StreetMon-Fri: 8 am to 6 pmSat: 9 am to 5 pmSun: 9 am to 2 pmSame Day AppointmentsGoleta Family Medicine(805) 681-7500122 South Patterson AveMon-Thurs: 8 am to 5 pmFri: 8 am to NoonCarpinteria Family Medicine(805) 566-50804806 Carpinteria Ave.Mon-Thurs: 8 am to Noon1 pm to 4:30 pmFri: 8 am to 1 pmPlease clip here and keep thisinformation in a convenient location.Urgent CareOur Urgent Care providers treat minoremergencies, acute problems, and urgentmedical needs when an unscheduled visit isnecessary. We provide convenient same daytreatment for many urgent health needswithout the high costs and long delaystypically associated with an emergency roomvisit. We are staffed by a full medical team,with board-certified physicians during allhours of operation.Services are available without anappointment and during extended eveningand weekend hours for conditions that needprompt attention, but are not life threatening.Crisis situations and conditions requiringimmediate intervention, especially wherethere is risk of death or permanentimpairment, require emergency room care.Our Urgent Care Department treatsconditions like: The flu and other acute illnesses Cuts requiring stitches Sprains and strains Asthma attacks and other urgent concernsSansum Clinic's Urgent Care Departmentbridges the gap between preventative primarycare and emergency care. Urgent Care is asupplement to, not a substitute for primary care.6

PARTNERSHIPMake the Most of Your Doctor VisitDo you ever feel rushed during a visit with your doctor? Have you hesitated to bring up asensitive subject or forgotten to ask an important question? Being able to communicate openlywith your doctor is a key to making good health decisions. Some people, especially older adults,shy away from this approach. In the past doctors typically took the lead in the conversation.Today a good patient-doctor relationship is a partnership with both sides taking responsibilityfor effective communication.Here are some tips to try: Make a list of your symptoms and bring itwith you to the doctor. Be specific aboutwhat the symptom is, when it happens, howlong it lasts, what makes it better or worseand anything it stops you from doing.Symptoms also include how you are feeling,such as sad, tired or confused. List your medications including prescriptions,over-the-counter drugs, vitamins, herbalremedies and supplements. Include how muchyou take and how often. Be prepared to talk about your everyday lifeincluding how you are eating, sleeping, activitiesyou enjoy, your sex life, smoking and alcoholuse. Briefly tell the doctor about life changes,like a death in the family or moving. When youare open and honest it helps your doctor tobetter understand your medical conditions. Ask questions. Write down questions beforeyour visit and bring them with you. Goodquestions to ask are:What is my main problem?What do I need to do?Why is it important for me to do this? Take notes during your visit. You can askfor a brochure about your condition or writteninstructions. Bring a friend or family member to listenwith you.After your visit you may still have questions. TheSansum Clinic Health Resource Center cananswer your health questions with trustedinformation. Visit them at 215 Pesetas Lane on thefirst floor, call 1 (800) 281-4425 x7672, or contactthem through “Ask the Librarian” atwww.sansumclinic.org/ask-a-librarian.7