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Annex APHiLiPPINE CROP:NSURANCE CORPORAT:ON(PCiC)Performance ulaWt201 5SubmissionActualCGO‐RatingB Va‖ dationScoreRatingSupportil:DocumeiStablllze tha lncome ofagricultural producers2015 ExecutiveSummary (as of29 March 2016)Details per lineitem on thesummary〇０ 卜０くＬ 一コく一SM lRemarksAmount of Cover (P M)24,29700039,27382441,0788PCIC's scorecard submissionwas based on the dataexporled last 19 January2016. GCG validation used thefinal data exported on 29March 2016. Following is thebreakdown of the amount ofcover oer fund source:
PC′ C12 of5Validared PerfOrmance Scorecard 20,5 rA″ ″exス bmissionActualRatingCGO-B ValidationScoreSupportingOocumentsRating.Survey RalngSM2Customer SatisfactionRaJng'90 10080‐ 89 9070‐ 79 808% 90%9740%80/O9740%CustomerSatisfactionSurvey ReportDimensions surveyed for theservice quality indexPCIC ExecutiveSummary as of 31Dec 2015generated on 29Mar 2016Details per lineitem on th summaryThese farmers are enrolled in8%60‑69 70く 59 0 Ш Ｅ Ｏ 卜 つ ０ Ш コ〇 工 Ш︼ く 卜のヽNumbor of SubsistenceFarmers Enrolled10%a. Fully subsidizedSM 3b. Partially subsidized(rice and com)Number ofeligible /c821,79485,81010%Remarks626%(satisfaction survey rating) are:(i) quality and reliability, (ii)access and facilities, (iii)timeliness andresponsiveness, (iv) integrity,(v) staff, and (vi) outcome.Farmers were fullysubsidized instead of onlypartial.This is composed of 68,391rice farmers and 17.419 cornfarmers.These farmers are categorizedas follows:5%c. Other 13'dｓｄ ｔｎ 一ｅ ｉｖ ａ︲ ︲ 90%一5%Monitoring reportper regional office申.ＰPercentage of complaintsresolved279,693 ｍ鰍SM 4(Resolvedcomplaints within'10 working days /Total no. ofcomplaints)*'100204,00093 6764476686
PC′ C13 of5Va:idated PerForma,ce Scorecard 20ザ 5̀Д ″″eX″TargetComponent2015Objective/Measure 9080‐ 8970‑7960‐ 69く 59SubmissionActualRatingCGO‐ BValidationScoreRating 100 90 80 70 01Ш０ 卜の つ ０ ﹈ ０ コ０ 工 Ш︼ く 卜 ヽのNumber of farmersattended the trainingseminar/workshop onPCIC insurance programsSM 5Existing.Absolutenumberb Potentialsυ 8,22625%68,22625%96468037The trainings were spread outduring the year and thebreakdown per quarter is as臀『 ツ 「 ::譜JIlncrease Revenue GenerationSummary of GPSGPS were dist‖ buted toas of DecomberdifFerent31,2015Regulargenerated on 29ProqramAmount of UtilizedGovernment PremiumSubsidy (GPS) forfarmers (F 991asfollows:195521DA FSSPＳＰ﹄ａ田ＳШ０ ２ く Ｚ 一﹂March 2016SM 6099 ‐3872%386′ %̀0%Monitoring reportper regional office14t卜. Ave「10%DA-WeatherAdverse 147468278784134542,399991
PC′ C 14 of5yaiidared Pe″ brmance Scorecard 20,5̀Д bmission CGO-B ValidationActual Rating Score Rating.Ш０ ２く ２ 一﹂SM 7AbsoluteamountEBITDAsυ brOra′SO45%174.062Subjecl toforce atement ofComprehensivelncome, assubmitted to COA.DepreciationScheduleNel e efficiency and effectiveness of systems and procedures for implementing the agricullural insurance programsMonitoring Reportper RegionAverage numberPCIC's claims response timeof days ofSM8 Claims response limeafter submission ofCOMPLETE documentsul00claimsprocesslngl‐20 days 10010%30 9031‐ 40 8041‐ 50 70 51 0 20 days26 31 days9%26 01 days99も21‐αα.SM 9Percentage of actedenhancements and n wcorporate policies(No. of ActedRequests wilhintwo (2) months/Total number ofRequests) ''100sυ brOra′5%′5% 90%100%5%,4%100%5%′イ%Quarterly ReportsActuarial Researchand ProductValuationDeparlment andBusinessDevelopment andMarketingDepartmentFortrfOur requests wereacted upon On an averageof20 25 days
varidared PerfO″ComponentObieCtiVe′SO6SM 10MeasureTargetFormu:aWt201 5SubmissionActua:CGO‐ BngRa‖ScoreVa‖dationsupport黒Ra‖ ngDocumePercentage oftrainingsy'seminars(Number oftraining/seminarattended overNumber oftrainingsidentified in25% 90%5%SurveillanceAudit: PASS100%25%1000/OPCIC QuartorlyMonitoring Reporton trainings andseminars atl ndedSpecial Orders onTraining andWorkshopsAttendedTrainings /workshopsidentified inTraining NeedsAnalysis (TNA)25%TNAr100 雲〇くSM lllS0 9001 Certinca‖ OnISO AudにRemarksAud:PASSED5%Audl:PASSED5%Outstanding in SPMSemployeesPCIC SPMSSummaryo Sample SPMSraung in sPMsover Total no ofdated 19‑20 March・Very SamsfactOryand OutstandingPercentage of employeesEvaluation2 50/O rs, which isover the target of six (6) for2015.2015No ofwith raungs Of verySatisfactory andPCIC authorized selectedemployees to attend ten (10)o lnt al Audに ReportSurve‖ lanceSurve‖ lanceemployees withSM 12:Enhance the human resource development initiatives of PCICattended002PC′ C15 of5ηance Scorecard 20′ 5̀A″ ″eX″25%‐ 100,9080‐ 89 9070‐ 79 8060‐ 69 70く 59 0Sυ bイ οra′′0%′0%′0%TOTAL100%9761%9498%PCiC rated a‖ ofits 209employees for 2015 as VerySalsfactory(VS)
PCIC insurance programs Existing Absolute number 25% 10.000 80.623 25% 80,623 25%. Monitoring report per regional office The trainings were spread out during the year and the breakdown per quarter is as 臀 『 ツ 「::譜 JI b Potential 25% 10,000 68,226 25% 68,226 25% sυb_rOra′ 0% 3
