Transcription
ELEPHANTSCAN DANCETWO CONTRASTING TRANSFORMATIONSSunil MundraPrincipal Consultant-Advisory1
What Is common betweenElephants and Organisations? ThoughtWorks 2018 Commercial in Confidence
Both are.Complex Adaptive Systems (CAS) ThoughtWorks 2018 Commercial in Confidence
The fundamental attribute ofComplex Adaptive Systems (CAS) is. ThoughtWorks 2018 Commercial in Confidence
Agility ThoughtWorks 2018 Commercial in ConfidencePhoto: Alexei-scutari
SOME FACTS ABOUT ELEPHANTS§Demonstrate leadership§Think holistically§Have empathy§Have technical agility§Focus on learning
Unsuccessful Transformation8
CONTEXT§Health Care division of a Global EngineeringConglomerate, dealing in Medical ImagingProduct§Product created initially with small hospitalsas target.§Strategy modified to cater to large hospitalsas well§Senior Management mindset orientedtowards traditional engineering§Development team was offshore9
ORG. CHALLENGES§‘Flood’ of new requirements§Large and Unprioritized backlog§Delivery not aligned with businessneeds§Excessive focus on speed of deliveryresulted in high tech debt andtherefore poor quality§Vicious circle of unhappy businessand demotivated IT10
WHY IT FAILED§Senior leaders not aligned§Disregarded engineeringpractices§Divide between Business and ITfunctions§Local optimisation§Not focused on ‘being’ Agile11
OUTCOMEProduct Sold.To Another Company12
Successful Transformation13
CONTEXT§Insurance division of a largefinancial conglomerate§Acquired another company twiceit’s size§A ‘Courageous Leader’ launchesAgile Transformation§Transformation Period: Approx. 5years14
ORG. CHALLENGES§Products overlap and misalignment§Disconnected systems andapplications§Cultural differences§Org. crumbling under its ownweight§Rapid loss of market share15
WHY IT SUCCEEDED§Courageous leadership§Attention to technical agility§Investment in capability building§Focus on sustainability§Systemic approach to change16
OUTCOMERegainedMarket Leadership17
Photo: Joseph-akbrud ThoughtWorks 2018 Commercial in Confidence
Key takeaways.Leaders Transform First ThoughtWorks 2018 Commercial in Confidence
REMEMBER?§§§§§Demonstrate leadership
Key takeaways.Impact of change - Holistic Approach ThoughtWorks 2018 Commercial in Confidence
REMEMBER?§§§§§Think holistically
Key takeaways.Take Everyone On The Journey ThoughtWorks 2018 Commercial in Confidence
REMEMBER?§§§§§Have empathy
Key takeaways.Focus on Technical Agility ThoughtWorks 2018 Commercial in Confidence
REMEMBER?§§§§§Have technical agility
Key takeaways.Create A Learning Culture ThoughtWorks 2018 Commercial in Confidence
REMEMBER?§§§§§Focus on learning
Image Credit: https://en.wikipedia.org/wiki/Addo Elephant National ParkImage Credit: https://dlpng.com/png/1518193
THANK YOUSunil Mundrasunilrm@ThoughtWorks.com30
ELEPHANTS 1 Sunil Mundra CAN DANCE TWO C
