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THE PATIENT CARESIDE OF HEALTH CAREFAST :FACTSEMSI AVERAGEEARNINGS PER JOBS: 66,8341 in 6jobs in the region are inhealth careMany people understand what they consider to represent the healthcare profession—doctors and nurses. Those rolesare the most familiar to the general public. However, the patient care side of healthcare encompasses office, therapeutic,and technical aspects of the healthcare system, all of which are needed to deliver high-quality patient services. Theseprofessionals may work in offices or labs in addition to hospitals. Those in the patient care side of healthcare havejob security and good wages. They’re all still part of one of the fastest growing industries in the region. According toWikipedia those in the patient care side of healthcare “work in teams to make the healthcare system function by providinga range of diagnostics, technical therapeutic, and direct patient care and support services that are critical to the otherhealth professionals they work with and the patients they serve.”One may equate the patient care aspect with its equivalent in the restaurant industry. Typically, people are familiar withthe front of the house staff, such as greeters, servers, and cashiers. However, business would not work if the back of thehouse—chefs, prep cooks, kitchen managers—were not leveraging their expertise. Without the assistance and analysisdone by the professionals focusing on the patient side of healthcare, the work of doctors and nurses would not flownearly as effectively or efficiently.Ultimately, these professionals help facilitate the care and information needed to offer outstanding care. Thepatient care side of health will continue to grow and evolve to meet the needs of our aging population. As individualsbecome more aware of the importance of maintaining good health, there will be continued reliance on these skilledprofessions.SOURCE: JOBSEQ 2020BAKERCLAYDUVALFLAGLERNASSAUPUTNAMST. JOHNS3 Independent DriveJacksonville FL 32202904 366 6600earnup.org09/20
5TALENTPIPELINEregional colleges &universities offeringdegree or certificateprograms withHealth & Biomedical(or related) concentrationsFlorida State College at JacksonvilleJacksonville UniversityKeiser UniversitySt. Johns River State CollegeUniversity of North FloridaAcademic Career Planning Awareness & Support, Workforce AdvisingGraduate Level- Doctor of Occupational Therapy- Doctor of Physical Therapy- Nutrition and Dietetics (w/ 3 specialization options),Master of Science (MS)- Mental Health Counseling, MS- Speech Pathology, MSBachelor Level- Nutrition and Dietetics, BS- Registered Nurse, Bachelor of Sciencein Nursing (BSN)- Nursing, BS- Exercise Science, Bachelor of Science in Health (BSH)- Kinesiological Sciences, BSAssociate Level- Surgical Technology, AA- Diagnostic Medical Sonography, AS- Dental Hygiene, AS- Medical Assisting Advanced, AS- Surgical Services, AS- Respiratory Therapy, AS- Respiratory Care, ASCertificate Level- Medical Assisting Certificate- Nursing Assistant Certificate- Dental Assistant Certificate- Practical NursingHigh School Diploma, which may include relatedCTE courses, Dual Enrollment and CNA training andcertificates
23Those in Patient Careoccupations could workalongside AITechnology.CTE academies &Career Ed. programsfocusing onHealth & Life SciencesHelpful characteristics to have asan employee working in PatientCare include: teamwork,communication, attention todetail, meeting deadlines, andbeing a self-starter.PATIENT CARE PATHWAY Occupational Therapists( 85,400)Physical Therapists ( 81,900)Substance Abuse andBehavioral DisorderCounselors ( 36,700) Advanced Degree4-Year Degree 2-Year Degree 1 Year (or Less) CertificateDietician/Nutritionists( 65,400)Registered Nurse ( 66,100)Medical Sonographers( 73,600)Dental Hygienists ( 66,600)Surgical Technicians( 41,700)Respiratory Therapists( 58,700)Dental Assistants ( 40,900)Medical Assistants ( 33,700)Home Health Aides/NursingAides ( 25,200)Data provided by JOBSEQ 2020 and BLS.govAll salaries shown represent average annual wages.This represents a sampling of programs currently being offered.Curriculum is subject to change.BAKERCLAYDUVALFLAGLERNASSAUPUTNAMST. JOHNS3 Independent DriveJacksonville FL 32202904 366 6600earnup.org09/20
Perseverance Results in a SuccessfulPatient Care CareerSix years ago, Almira and her two children movedto Jacksonville from Philadelphia to start fresh. Herson and daughter both struggle with health issues,so Almira knew she wanted to begin a career in themedical field. While up north, she earned a patienttech credential. However, she found herself wantingto move beyond just an entry-level position.Almira utilized one of Jacksonville’s communitybased organizations by joining BEAM’s SingleParent Program (SPP). With their help, Almirafound a patient scheduler job at a local hospital.Almira also utilized another resource via theASTEP program through Goodwill Industries ofNorth Florida.According to Goodwilljax.org, the “A-STEP program aims to provide working adults in NorthFlorida access to higher education in order to elevate earning potentials and job security.”Almira applied to ASTEP and began taking classes at Florida State College at Jacksonville(FSCJ) in mid-2015.A year later, Almira’s position was outsourced. She persevered, landing a job working fora local healthcare system at the registration desk. For 2 years, Almira plugged away atcompleting pre-requisite classes. In 2017, she was accepted into the FSCJ respiratory therapyprogram.Almira graduated in May of 2019 with an Associate in Science in Respiratory Care, despiteissues that could have caused her to quit. She overcame health issues and severe testanxiety. She successfully passed 2 state exams in late summer 2019. Almira was immediatelyoffered a position with Wolfson’s Hospital Newborn Intensive Care Unit (NICU) as aRespiratory Therapist. She loves working with children and giving individual care.Almira says this about her profession in the patient side of healthcare: “I am so blessed tohave been selected as a RTA on the NICU floor at Wolfson Children’s Hospital. I am grateful tobe a part of an amazing medical team dedicated to helping the sickest (and youngest) patientswith chronic respiratory problems increase their survival rate and improve quality of life throughRespiratory Therapy. It is my passion. It is my heart. It is my lifelong dream and I couldn’t behappier.”As a result of her persistence and work ethic, Almira closed on her very first home in theArlington area in January 2020. Almira is one of many single mothers in the ASTEP program.She sets an example for how hard work and educational achievement in a growing careerpathway leads to long-term success.
Regional Employers- Health & BiomedicalAscension St. Vincent’s HealthCare *5,300 employeesAvaility *350 employeesBrooks Rehabilitation *2,000 employeesBaptist Health *11,000 employeesFlorida Blue *7,000 employeesFormativ Health 350 employeesMayo Clinic *6,000 employeesNemours Children’s Clinic 420 employeesOrange Park Medical Center 1,640 employeesForcura 70 employeesMemorial Hospital *1,800 employeesUF Health 3,600 employees JAX Chamber member* JAXUSA Partnership InvestorJAXUSA Partnership works closely with CareerSource Northeast Florida to ensure that employershave the best assistance for any pertinent workforce needs. For more information, please contact:Dr. Anna Lebesch, Vice PresidentJAXUSA TalentDevelopment(904) 366-6651 or alebesch@jaxusa.orgJulie Hindall, Director(904) 366-6615 or jhindall@jaxusa.orgCareerSourceNortheast FloridaProducedBAKERCLAYDUVALFLAGLERCarol Cullen, Industry Sector Manager(904) 798-0060 ext. 2214 or ccullen@careersourcenefl.comin partnership withNASSAUPUTNAMST. JOHNSCareerSource Northeast Florida3 Independent DriveJacksonville FL 32202904 366 6600earnup.org04/20
(FSCJ) in mid-2015. A year later, Almira’s position was outsourced. She persevered, landing a job working for a local healthcare system at the registration desk. For 2 years, Almira plugged away at completing pre-requisite classes. In 2017, she was accepted in
