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CAPABILITY STATEMENTMAXIMIZING TECHNOLOGY INVESTMENTSSoftek Services, Inc. is a leading provider of high quality, results-driveninformation technology services. Founded in 1988 and headquartered inWashington, D.C., we focus on bringing people and processes together byproviding training, software development, and management services. Ourmission is to enhance efficiency and maximize technology investmentsthrough training and automation.CERTIFICATIONSTraining and Workforce Development 8(a) Certified through June 2025Softek creates and delivers training that motivates, educates, and inspires. Weevaluate your performance objectives, learn what drives your workforce, andcreate solutions that build and improve critical capabilities. Small Disadvantaged Business (SDB) Woman Owned Small Business (WOSB)Training and Assessment StrategyInstructional Systems DesignCurriculum and Materials DevelopmentInstructor-Led Classroom and Virtual DeliveryWeb-Based Learning Development and DeliveryOnline Help, CBTs and e-Learning DevelopmentLearning Management Systems Economically Disadvantaged WomanOwned Small Business (EDWOSB) D.C. Certified Business Enterprise (CBE)CONTRACT VEHICLESGSA IT Schedule 70: GS-35F-0413YSoftware Development and EngineeringSoftek applies our proven methodology to support our customers’ missions andstreamline operations by creating new applications or modernizing legacyapplications using the latest technology. Database and Applications DevelopmentWeb Application DevelopmentData Warehouse SolutionsMobile ApplicationsPortals and Dashboards SolutionsAutomated Workflow SolutionsProject Management SupportSoftek offers management support to ensure successful results that meetbusiness requirements, are delivered on schedule and within budget, and meetexpected business value and return on investment. We provide the people andtools needed to initiate, plan, execute, control, monitor and close your projects toachieve the final project goal. Program Monitoring and ControlProject Management Standard and Procedures DevelopmentProject Management TrainingProcess ImprovementIntegration ManagementScope and Requirement ManagementChange ManagementSINs 132-50 and 132-51PRIMARY NAICS CODES611420 Computer Training611430 Professional and ManagementDevelopment Training611710 Educational Support Services541511 Custom Computer ProgrammingServices541512 Computer Systems DesignServices541519 Other Computer Related Services518210 Data Processing, Hosting, andRelated Services541611 Administrative Management andGeneral Management ConsultingServices541690 Other Scientific and TechnicalConsulting ServicesSOFTEK SERVICES, INC. 1156 15TH STREET, NW, SUITE 100, WASHINGTON, DC 20005 202-747-5000 WWW.SOFTEKDC.COM

ILLUSTRATIVE PROJECTSMAXIMIZING TECHNOLOGY INVESTMENTSSOFTWARE DEVELOPMENT AND ENGINEERINGSoftek applies our proven methodology to support our customers’ missions and streamline operations by creating newapplications or by modernizing legacy applications using the latest technology.Residential Permit Parking Program Residential Permit Parking Program (RPPP)was developed as part of ArlingtonCounty’s Master Transportation Plan toprioritize parking for residents parking inhigh‐density and commercial areas. The program limits parking to only thoseresidents and their guests displayingCounty-issued permits or passes during therestricted time limits. Softek built the system that manages thisinformation. An online Web interface isavailable for residents to apply for passesand permits online. The system ties intothe Treasurer’s Office to verify vehicleregistration and tax payment information.Grants Database & Financial Allocation The Grant Management and ReportingDatabase system developed for Jhpiego, aninternational, non-profit healthorganization affiliated with The JohnsHopkins University, extracts SAP data onfinancial allocations and tracks details onhow funds are spent on different fundingelements in countries of implementation. The system manages funding sources,loads and indirect costs, U.S. expenses forfield support costs, partners/subawardees, allocable funding (managementand cross-cutting). The system generates reports that explainhow USAID funds are spent, distributed,and allocated.SOFTEK SERVICES, INC. 1156 15TH STREET, NW, SUITE 100, WASHINGTON, DC 20005 202-747-5000 WWW.SOFTEKDC.COM

ILLUSTRATIVE PROJECTSMAXIMIZING TECHNOLOGY INVESTMENTSBest Practices Compendium The Best Practices Compendium createdfor Advance Africa provides an easilyaccessible database of proven practices tobe used by program managers who haveidentified gaps, needs, and opportunities intheir programs. Users can search the Compendium bymultiple topic areas, perform keywordsearches and review the successes ofspecific practices. By reviewing lessons learned from otherpractices, program managers can improvetheir own program performance. Softek was hired as a subcontractor todevelop the back-end database as well asthe front-end interfaces for users tocontribute and search content in theCompendium.eLEARNING AND ASSESSMENTSeLearning for Electric Suppliers Softek can design and develop customeLearning solutions that excite, engage andeducate the workforce or suppliers. For Public Service Commission of theDistrict of Columbia, Softek built a webbased training to educate electricitysupplier licensees of the Commission. This training contains a registrationcomponent, progress panel, navigationcontrols, final quiz, automatic scoring,certificate of completion, and integrateslicensees and testing results into theCommission’s Case Management system.SOFTEK SERVICES, INC. 1156 15TH STREET, NW, SUITE 100, WASHINGTON, DC 20005 202-747-5000 WWW.SOFTEKDC.COM

ILLUSTRATIVE PROJECTSMAXIMIZING TECHNOLOGY INVESTMENTSeLearning for Toxicological OutbreakInvestigation For the Health Studies Branch (HSB) ofCenters for Disease Control andPrevention, Softek converted an instructorled training class for online delivery. The course was developed to meet allsection 508 requirements. The project involved reviewing and revisingexisting content and creating interactive,engaging self-led modules that incorporateinstructional design techniques for adulte-Learning. Knowledge checks were incorporatedthroughout with feedback for incorrectand correct responses.SOFTEK SERVICES, INC. 1156 15TH STREET, NW, SUITE 100, WASHINGTON, DC 20005 202-747-5000 WWW.SOFTEKDC.COM

ILLUSTRATIVE PROJECTSMAXIMIZING TECHNOLOGY INVESTMENTSSkills Assessments and Quizzes Softek developed, and currently conducts,a series of custom training classes for theWorld Bank that use and reference theirspecific files. For example, a series ofclasses were developed for mastering MSExcel using World Bank-specific files. Once a class is completed, users areassessed on their knowledge and skills toreceive credit. Questions can be: Multiple Choice,True/False, Fill in the blanks, ShortAnswers, Matching, Hot Spots, andSequences. In addition to seeing scores on the screen,this assessment automatically sends resultsto a designated group of people, withoutuser intervention. It was important that results were sentprogrammatically, through the system,without users having the ability to controlwhether results were sent. For example,management did not want users taking theassessment, failing and not sharing resultswith supervisors.SOFTEK SERVICES, INC. 1156 15TH STREET, NW, SUITE 100, WASHINGTON, DC 20005 202-747-5000 WWW.SOFTEKDC.COM

ILLUSTRATIVE PROJECTSMAXIMIZING TECHNOLOGY INVESTMENTSSOFTWARE TRAINING CLASSESYour organization’s productivity—and bottom line— depend on your workforce’s knowledge and proficiency with software. Inaddition to developing custom training solutions, Softek offers a variety of software courses to increase efficiency, improveperformance, and build capacity. Clients can schedule private group classes or enroll students in regularly scheduled publicclasses on a variety of applications. ExcelAccessWordPowerPointOutlookProject Power BITableauPublisherVisioOneNoteCaptivate SharePointCrystal ReportsSQL QueryingWindows 10Google AppsHTML Office 365AcrobatInDesignDreamweaverPhotoshopIllustrator What's New in MS Office 2016Excel VBA Macro ProgrammingAccess VBA Macro ProgrammingEffective Writing for BusinessMaking Files 508 CompliantPMP, CISSP, ITIL Prep ClassesSoftek’s training facility, whichhas four classrooms, is located at1156 15th Street, NW, Suite 100,Washington, D.C.Softek designed, developed, and currently teaches, a series of custom 3-hour coursesgeared for computer information worker skills development for the World Bank. Softekgathered World Bank-specific files and examples, formulated the course objectives, wrotethe training guides, and created the accompanying quick reference guides.Regularly conduct group training classes at BLS’s facility for groups of 6 to 20 employees.Classes have been conducted on all levels of Excel, Word, PowerPoint, Outlook, Access,Windows 7, Project, SharePoint, and Excel VBA.Conducted a series of Excel Introduction, Intermediate and Advanced training classes forOPM. Q&A days were also scheduled to help students review topics covered and applywhat they have learned to their specific projects.Assisted BEA with their transition to Windows 7 and Office 365. Scheduled a variety ofclasses at BEA’s facility and Softek’s training center.Hosted a Making Your Files 508 Compliant class at Softek to teach Department ofEducation personnel essential skills necessary to work with Microsoft Word, PowerPoint,Excel, and Adobe PDF files to make them 508 compliant.SOFTEK SERVICES, INC. 1156 15TH STREET, NW, SUITE 100, WASHINGTON, DC 20005 202-747-5000 WWW.SOFTEKDC.COM