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Our Journey, Our ProgressCorporate Citizenship Report 2008-2009 a

Pictured on the front cover clockwise from main picture: A market stall in India run by asmallholder producer who hopes to be helped by US Agency for International Developmentproject supported by Accenture, Growth in Micro-Enterprise and Development. The projectaims to accelerate the earning potential of smallholders by ensuring better informationon farming practices and access to larger-scale markets for their goods; Recycling facilitiesat the Accenture São Paulo office demonstrate Accenture’s commitment to reducing ourenvironmental impact; Teaming in Tanzania, Accenture and Oxfam are developing ways tohelp smallholder sisal farmers generate more value from their produce, thereby securingenhanced economic opportunities; Accenture aims to help employees reduce environmentalimpact by encouraging the use of alternative modes of travel, such as cycling; Workers,such as at this clothing manufacturer in Brazil, have the potential for more secure incomesbecause of the effects of business mentoring from Accenture volunteers with entrepreneursthrough the nonprofit Conexão.Right: Brazilian social entrepreneur Alice G. Freitas runsRede Asta, an organization that provides an onlinemarketplace for low-income artisans to sell their products(clothing, furniture, accessories and toys). Accentureconsultants in Brazil have worked with Alice through theorganization Conexão to help her grow her business.b Accenture Corporate Citizenship Report 2008–2009

Table of ContentsLetter from Our Leaders2Accenture at a Glance5Corporate Governance10Skills to Succeed16Environmental Stewardship28Our People38Supply Chain Sustainability and Diversity46Performance Data Summary—2007–200951Our Response to the United Nations Global Compact55About This Report58 1

Letter from Our LeadersIn the last few years a broad spectrum of critical issues, from the globaleconomic crisis and climate change to the needs of disadvantaged individualsand communities, has challenged the character of organizations around theworld. These challenges have also provided new opportunities for businessto demonstrate courage, values and leadership.Bill Green, Chairman & CEO (left), and Adrian Lajtha, ChiefLeadership Officer (right)Running a sustainable organization hasbecome central to high-performancebusinesses and governments.In particular, running a sustainable organization hasWe work hard to instill these values in our people,become central to high-performance businesses andwho are at the heart of everything we do and seek togovernments. Whether viewed solely as “green” orachieve. We also ensure that the people of Accentureenergy issues, or defined in the broadest possiblehave the skills necessary to serve clients at the highestsense, as the impact of a business on society in everylevel and to advance their own careers. To that end,dimension, sustainability has become one of the mostwe offer them unmatched opportunities to foster theirsignificant issues for society and has risen to the topconfidence in their ability to take on new roles andof the global business agenda in recent years.contribute to the community, and we invest significantlyin their training and professional development—nearlyAt Accenture, we anchor our commitment to corporateUS 800 million in fiscal 2009 alone.citizenship and sustainability in the six core values that2 Accenture Corporate Citizenship Report 2008–2009guide our decision making as well as our interactionsOn the following pages, we detail the progress we’vewith clients and our colleagues. These simple, yetmade in our corporate citizenship and sustainabilitypowerful, values—Stewardship, Best People, Clientinitiatives since our last formal report, in January 2007.Value Creation, One Global Network, Respect for theWe particularly want to highlight two areas in whichIndividual and Integrity—complement Accenture’swe’ve made great strides: our new global focus onCode of Business Ethics and shape the culture andSkills to Succeed and our progress on environmentalcharacter of our company.stewardship.

In fiscal 2009, we adopted a global focus for ourOver the last several years, we also took significantcorporate citizenship activities—Skills to Succeed—andsteps to broaden our commitment to sustainability inwe have begun the process of aligning the majority ofits broadest sense throughout our professional practicesour corporate citizenship efforts, including time, skillsand operations. We signed the United Nations Globaland financial giving, to support this agenda. This newCompact and remain committed to supporting itsinitiative educates people around the world, building10 principles. Additionally, we publicly reported ourskills that enable them to participate in and contributecarbon data and set carbon emissions reduction targets.to the economy.We also took a number of important steps to reduceour environmental “footprint,” which include reducingSkills to Succeed is a natural fit for Accenture. Itsnoncritical travel and improving operational efficiency.emphasis on the importance of education and nurturingMoreover, we’ve improved the way we measure thetalent allows us to apply our deep experience in talentimpact of our business on the environment.40%Percentage goal for reduction,by fiscal 2012, in our per capitacarbon emissions from our fiscal2007 baselinemanagement and skills development to make a significantand lasting impact on the economic well-being ofOur efforts were recognized by the Carbon Disclosureindividuals—from small entrepreneurs in Brazil andProject, which gave Accenture a score of 76 out of 100migrant groups in Spain to farmers in India and at-riskfor our transparency on our reporting of carbon reductionyouth in the United States—and their communities.efforts—nearly double our score of 41 in fiscal 2008.We are approaching this effort with the same sense ofpurpose and focus we bring to everything we do. We’vehad a promising start that has generated tremendousenthusiasm among our people. In the coming year, wewill intensify our focus on Skills to Succeed across allour geographies and deepen our people’s commitmentand engagement and the impact we can make byworking together.Our new initiative, Skills to Succeed,focuses on educating people aroundthe world, building skills that enablethem to participate in and contributeto the economy.Letter from Our Leaders 3

Building on the momentum of the past year andOne final note. When we started to develop this report,recognizing that much more remains to be done, we havewe decided it would be important to ask a numbercommitted to reduce our per capita carbon emissionsof clients and employees what they expected to find40 percent by fiscal 2012 from our fiscal 2007 baselinein it. Beyond specific suggestions for content, theyby, among other things, further reducing noncriticalconsistently asked that we be realistic about our goals,business travel—particularly for internal meetings—whereachievements and potential roadblocks.feasible, consolidating data centers and enhancingenergy efficiency across our global office network.A photo taken by Inger Berit Ramstad, an Accentureemployee in Oslo, of her daughter, Anette, brings to lifethe company’s approach of keeping “one foot in today and one foot in tomorrow.”We hope this Corporate Citizenship Report addressesthose expectations and gives you a flavor of Accenture’sAt the same time, we are working with many of ourenergy and commitment. Going forward, in truecorporate and public-sector clients to incorporateAccenture fashion, we will keep one foot in today sustainability programs that can help improveremaining closely tuned to challenges and changes—andorganizational performance and lead to long-term success.one foot in tomorrow working to make a sustainabledifference in the long-term vibrancy and vitality ofWhile Skills to Succeed and leadership in environmentalpeople and communities around the world.stewardship are the pillars of our corporate citizenshipprogram, our accomplishments in fiscal 2009 alsoextend to other areas. For example, we launched ourSupplier Standards of Conduct, which are now part ofour sourcing and contracting process, and celebratedInternational Women’s Day in live events for employeesand clients in more than 100 locations in 29 countries.William D. GreenChairman & CEOWe’re proud of what we’ve accomplished and lookforward to continuing our progress. But we also knowthat collaboration will be the key to future progress,and we will do all we can to ensure that we workclosely with our global network of employees, clients,4 Accenture Corporate Citizenship Report 2008–2009suppliers and nonprofit partners—as well as withAdrian Lajthaindustry leaders—to achieve our goals.Chief Leadership Officer

Accenture at a GlanceAccenture is a global management consulting, technology services and outsourcingcompany, with more than 181,000 people serving clients in more than 120 countries.Our clients span the full range of industries around the world and include 96 of theFortune Global 100 and three-quarters of the Fortune Global 500.We are committed to being a good corporate citizen—dedicated to minimizingour environmental impact and helping individuals around the world build skillsthat enable them to participate in and contribute to the economy.181,000 We have more than 181,000 people servingclients in more than 120 countries.Global Workforce by Region200,000AmericasEurope, MiddleEast, AfricaAsia 0000FY07FY08FY09Accenture at a Glance 5

Our Ongoing Journey 200020012002200320042005Launched employeeCharitable ActivitiesPolicyEstablished Code ofBusiness EthicsCreated CorporateCitizenship CouncilChartered Ethics andCompliance ProgramLaunched SupplierDiversity ProgramFounded AccentureDevelopmentPartnershipsLaunched globalbusiness partnershipwith VoluntaryService OverseasLaunched annualcelebration ofInternationalWomen’s DayInitiated Boardand ManagementMembership PolicyEstablished GlobalGiving Program6 Accenture Corporate Citizenship Report 2008–2009

and the Promise of Skills to Succeed200620072008Implemented VoluntaryService OverseasLeave-of-AbsenceProgram PolicyCreated corporatecitizenship curriculumfor local-market leadsEstablishedEnvironmentalSteering GroupIssued globalEnvironmentalResponsibility PolicySet targets for energyefficiency improvementStrengthened Codeof Business EthicsLaunched DiverseSupplier DevelopmentProgramAchieved ISO 14001certifications in Spainand IndiaSigned United NationsGlobal CompactIntroduced formal globalPro Bono PolicyEstablished AccentureDiversity Advisory Forum2009Joined the BusinessCall to Actioninitiative in supportof the UnitedNations MillenniumDevelopment GoalsBecame a memberof the WorldBusiness Councilfor SustainableDevelopmentLaunched Skillsto SucceedReceived global ISO14001 Certificationfor EnvironmentalManagement SystemHeld first globalenvironmentalemployee engagementprogram (the EcoChallenge)Issued SupplierStandards of ConductIssued targets aimedat reducing per capitacarbon emissions40 percent by theend of fiscal 2012from our fiscal2007 baselineUpdated EnvironmentalResponsibility PolicySigned WorldEconomic Forum’sPartnering AgainstCorruption InitiativeAccenture at a Glance 7

The Reach of Our Global GivingThis map of the world illustrates the reach of theAccenture Foundations* contributions.AmericasEurope, Middle East and Africa72Asia Pacific8 1513227 157 156 14131496 1327 12 15131011 14 61091361257 12 1534 10412Numbers 9 and 13also represent Bangladesh,Pakistan and India.14 1114142* Accenture Foundations refers toindependent charitable organizationsthat bear the Accenture name.8 Accenture Corporate Citizenship Report 2008–20097 15