Final Report: A CLASSIFICATION AND COMPENSATION

Transcription

Final Report:A CLASSIFICATION ANDCOMPENSATION PLANFORMIDDLE GEORGIA STATE COLLEGEJanuary 2014Human Resource ManagementGovernmental Services and Research DivisionCarl Vinson Institute of GovernmentUniversity of GeorgiaAthens, Georgia 30602

Table of ContentsIntroduction .1The Administrative Faculty and Staff Classification Plan .5The Administrative Faculty and Staff Compensation Plan . 6Cost of Implementation for Administrative Faculty and Staff .9Cost of Implementation for Full-Time Instructional Faculty .30Appendix A: Position/Grade Analysis by DepartmentAppendix B: Position/Grade Analysis by GradeAppendix C: Middle Georgia State College Salary Survey Summary – Administrative Facultyand StaffAppendix D: Administrative Faculty & Staff Salary Survey Summary – CUPA HRAppendix E: Bureau of Labor Statistics Salary Survey SummaryAppendix F: Middle Georgia State College Salary Survey Summary – Instructional FacultyAppendix G: Instructional Faculty Salary Survey Summary – CUPA HRAppendix H: Instructional Faculty Questionnaire Summary Results

IntroductionAt the request of Middle Georgia State College, the Governmental Services and ResearchDivision of the Carl Vinson Institute of Government at the University of Georgia entered into acontract with the College for the development of a job classification and compensation plan.The objectives of the study included:1.Develop a new classification system and pay plan for all positions in the college;2.Produce an updated description of all administrative faculty and staff positions in thecollege;3.Collect wage survey data and produce a recommended pay plan based on job analysis,job evaluation and wage survey data; and4.Train designated personnel in each step of classification and pay plan development toensure the implementation and maintenance of the system.The process used to collect the necessary data and develop the classification andcompensation plan consisted of several steps or phases. The first step involved the distributionof a position questionnaire to all administrative faculty and staff. The questionnaire coveredmajor aspects of the employee's position as well as the work environment of the position. Afterreviewing the information on the position questionnaires, Institute staff interviewed incumbentsin administrative staff and faculty positions either individually or in small groups.Similarly, Institute staff also distributed a questionnaire to instructional faculty members.The questionnaire covered key areas related to various instructional faculty duties (i.e. teaching,committee work, etc.) and organizational compensation practices. Institute staff used theinformation derived from the questionnaires to facilitate discussion forums with instructionalfaculty members. At the discussion forums, Institute staff reviewed the compensation andworkload concerns of instructional faculty members.1

The next phase in the work involved evaluating each administrative faculty and staffposition. In order to provide a reliable set of ratings, all ratings of position descriptions wereconducted by Institute staff. Institute staff evaluated position descriptions utilizing the FactorEvaluation System (FES). An explanation of the FES system follows in another section of thereport.The project also involved collecting salary survey information. The Institute ofGovernment contracted with the Florida Survey Research Center at the University of Florida toconduct a salary survey specifically for this project. A summary of this data for administrativefaculty and staff positions is presented in Appendix C. A summary of this data for instructionalfaculty positions is presented in Appendix F. Table I displays the responding organizations.National salary information for administrative faculty and staff positions forbaccalaureate level institutions was derived from the 2012-13 Mid-Level Administrative andProfessional Salary Survey, and the 2012-13 Administrative Compensation Survey, published byCollege and University Professional Association for Human Resources (CUPA-HR), and ispresented in Appendix D.Salary survey summary results presented in Appendix E were derived from the Bureau ofLabor Statistics Metropolitan and Nonmetropolitan Area Occupational Employment and WageEstimates. The Bureau of Labor Statistics conducts a semi-annual mail survey designed toproduce estimates of employment and wages for specific occupations by geographic area. Thesummarized results presented in Appendix E are calculated with data collected from employersin all industry sectors from the State of Georgia.National salary survey data for instructional faculty was collected from the College andUniversity Professional Association for Human Resources (CUPA-HR). This data is presented2

in Appendix G. The final phase of the project was to use the salary survey data to design anexternally equitable and competitive pay system for the college’s faculty and staff.Even after completion of these phases, it may be necessary to review therecommendations outlined in the final report with appropriate administrators from the college. Itis the intention of Institute staff to continue to provide a high level of technical assistance in thisprocess.3

Table ISalary Survey RespondentsAbraham Baldwin CollegeArmstrong Atlantic State UniversityAuburn UniversityColumbus State UniversityDalton State CollegeDarton State CollegeEast Georgia State CollegeEmbry Riddle Aeronautical UniversityFort Valley State UniversityGeorgia College & State UniversityGeorgia Perimeter CollegeGeorgia Southwestern State UniversityMiddle Tennessee State UniversityUniversity of North GeorgiaValdosta State University4

The Administrative Faculty and Staff Classification PlanThe system used to classify the jobs in Middle Georgia State College is an adaptedversion of the Factor Evaluation System (FES). FES was developed by the Civil ServiceCommission (now the Office of Personnel Management) of the federal government and isconsidered to be a state-of-the-art system in public personnel administration.FES is a point-factor-comparison job evaluation system. Point-factor systems are themost commonly used job evaluation approach for public and private sector organizations in theUnited States and Europe. There are three common features in point-factor systems: (1)compensable factors, with (2) factor degrees numerically scaled, and (3) weights reflecting therelative importance of each factor.The nine compensable factors that FES uses for the evaluation of jobs are: KnowledgeRequired by the Position, Supervisory Controls, Guidelines, Complexity, Scope and Effect,Personal Contacts, Purpose of Contacts, Physical Demands, and Work Environment. In order toadapt it to this setting, a tenth compensable factor covering supervisory responsibility was addedby Institute staff. The factors are weighted (i.e., Knowledge Required by the Position "countsmore" than Physical Demands). Each factor has several levels, and each level is assigned aspecified number of points. The combined score on all the factors determines the total number ofpoints for each position and its assignment to a grade in the classification plan. Appendix Adepicts the grade level assigned all positions. The assigned grade levels reflect a combination ofdata generated by FES, salary survey data, and a review of organizational relationships within thecollege.5

The Administrative Faculty and Staff Compensation PlanThe compensation plan developed for the college’s administrative faculty and staff isbased on an internal value system reflected in the classification plan and on a salary survey ofcomparable organizations to help assure an externally equitable and competitive pay system.The pay plan consists of twenty-three grades (grades 7–29). Table II (see page 8) displaysthe proposed salary scale. The salary scale on Table II is at approximately the median marketrate for positions in the local labor market. It is approximately 1% behind the national unweighted median market rate for positions at baccalaureate colleges. This salary scale representsa matching (pay at market rate) pay-level policy. A matching pay-level policy helps ensure thatan organization’s pay costs are nearly equivalent to its labor market competitors. Additionally, amatching policy allows an organization to remain competitive with its labor market competitorsin attracting and retaining employees.Table III illustrates the probable effects of this pay-level policy.Table III: Probable Relationships between Pay Policies and Compensation ObjectivesCompensation ObjectivesPolicyMatch (Pay atmarket)Ability toAttractAbility toRetainContainLabor CostsReduce PayDissatisfactionIncreaseProductivity ?Source: Milkovich, George T, and Jerry M. Newman., 2005. Compensation. McGraw-Hill. p. 205.The salary range for each grade is approximately fifty percent. The range is deliberatelybroad so that problems associated with employees reaching the top of their pay range will beminimized. Further, it is recommended that once employees reach the maximum of theirassigned pay range, merit increases continue to be earned in a lump sum or bonus fashion. This6

will help alleviate retention and motivation problems associated with employees who have"topped out" of their pay range.In order to keep the proposed salary table current, an annual market adjustment should beconsidered. This adjustment should be applied as an increase to the salary schedule and as ageneral percentage salary increase for all employees when market conditions dictate. Thismarket adjustment should be made in addition to employee performance raises. Thus, theCollege may budget for two annual personnel cost adjustments: 1) an across-the-board increasewhich would raise every employee’s salary and every pay range equally when market conditionsdictate, and 2) annual performance increases linked to employee service and/or performance.7

Table IIProposed Salary ScaleMiddle Georgia State College Personnel Project% BETWEENGRADESGRADEMINIMUMMID-POINTMAXIMUM7 20,929.04 26,161.30 31,393.565.0625%8 21,988.57 27,485.71 32,982.865.0625%9 23,101.74 28,877.18 34,652.615.0625%10 24,271.27 30,339.08 36,406.905.0625%11 25,500.00 31,875.00 38,250.005.0625%12 26,790.94 33,488.67 40,186.415.0625%13 28,147.23 35,184.04 42,220.845.0625%14 29,572.18 36,965.23 44,358.275.0625%15 31,069.27 38,836.59 46,603.915.0625%16 32,642.16 40,802.69 48,963.235.0625%17 34,294.67 42,868.33 51,442.005.0625%18 36,030.83 45,038.54 54,046.255.0625%19 37,854.89 47,318.62 56,782.345.0625%20 39,771.30 49,714.12 59,656.9510.3813%21 43,900.07 54,875.09 65,850.1115.9693%22 50,910.62 63,638.28 76,365.9310.3813%23 56,195.80 70,244.75 84,293.7015.9693%24 65,169.90 81,462.37 97,754.8510.3813%25 71,935.38 89,919.22 107,903.0615.9693%26 83,422.98 104,278.72 125,134.4710.3813%27 92,083.36 115,104.20 138,125.0415.9693%28 106,788.47 133,485.58 160,182.7010.3813%29 117,874.48 147,343.11 176,811.738

Cost of Implementation for Administrative Faculty and StaffThe following paragraphs present an implementation plan for the College’s consideration.The implementation plan covers a selected group of College employees. Also, the cost figuresdo not include benefit costs, payroll tax expenditures, or current overtime expenditures. Thus,the following cost figures do not represent the organization’s total personnel costs. Table IVdepicts the cost to implement the plan. The cost to implement the Plan (Table II) is 545,940 or3.15% of the payroll cost.The Institute will be available to assist in implementing any of the plans. Implementingthe new compensation plan will result in further pay compression (employee salaries groupedclosely together regardless of length or quality of service to the organization). In order to addressthis situation, the Institute recommends that an equity adjustment be applied to the salaries ofaffected employees. This amount is outlined in Table IV and is based on the overall medianprogression within the respective pay range. Essentially, the equity adjustment brings anemployee’s salary up to the predicted median progression within the respective pay range basedon his or her length of service to the organization. If the salary is at or above the predictedmedian salary, no adjustment is recommended.9

TABLE IVCost of Implementation for Administrative Faculty and StaffMiddle Georgia State College Personnel ProjectPlan(Table II)ClassificationChanges 1EquityAdjustmentTotalImplementationCost 545,940(3.15%) 50,259(0.29%) 596,199(3.44%)21Increases are projected based on current payroll total of 17,308,753. The figures presented areexclusive of benefit costs and overtime expenditures.2Figures presented are the estimated cost for equity adjustment increases.10

Appendix APosition/Grade Analysis by DepartmentMiddle Georgia State College Personnel 8AA/9AA/10AA/11AA/12AA/13AA/14AA/15AA/16AA/17Vice President for Academic AffairsAssociate Vice President for Academic AffairsDirector of Teaching InnovationAssistant Vice President for Academic Planning & PolicyAssistant Vice President for Student SuccessAssistant Vice President for Academic AffairsDirector of Institutional ResearchDirector of Planning & AssessmentDirector of Student Success ServicesMulticultural Affairs CoordinatorLearning Support CoordinatorPrep Academy CoordinatorAcademic Resource Center Coordinator - Dublin CampusStudent Success AdvisorExecutive Assistant to the Vice President for Academic AffairsAdministrative Assistant - Academic AffairsAdministrative Assistant - Student Success AR/3AR/4AR/5AR/6AR/7AR/8AR/9AR/10AR/11Athletics, Recreation, & Wellness DirectorHead Baseball Coach (10 Month Contract)Head Men's Basketball Coach (12 Month Contract)Head Women's Basketball Coach (10 Month Contract)Head Soccer Coach (10 Month Contract)Head Tennis Coach (10 Month Contract)Assistant Athletics, Recreation, & Wellness DirectorAthletic TrainerWellness Center CoordinatorIntramural & Club Sports CoordinatorIntramural & Club Sports Coordinator2321212121211919191717AS/1AS/2Director of Auxiliary ServicesCard Services Specialist2414AV/1AV/2Academic Dean, AviationAssociate Dean, Aviation & Department Chair, Aviation Science& ManagementDepartment Chair, Air Traffic ManagementDepartment Chair, Aircraft Structural Technology27AV/3AV/4GRADE11252424

13AV/14AV/15AV/16AV/17AV/18Department Chair, Aviation & Business (10 Month Contract)Department Chair, Aviation Maintenance & Avionics TechnologyDepartment Chair, Flight Instruction & Chief Flight InstructorDirector of Aircraft Fleet MaintenanceDirector of Applied Aerospace ResearchDirector of Supply Chain Management ProgramAssistant Director of Applied Aerospace ResearchChief Helicopter PilotAir Traffic Control SpecialistAssistant Chief Flight InstructorLead Aircraft Maintenance MechanicCheck Flight InstructorSenior Flight InstructorFlight S/3BKS/4BKS/5BKS/6BKS/7Bookstore DirectorBookstore SupervisorBookstore Operations ManagerTextbook CoordinatorMerchandiserSales ClerkShipping and Receiving Assistant2114161410812BO/1BO/2Budget DirectorBudget Analyst2519BUS/1BUS/2BUS/3BUS/4BUS/5Academic Dean, BusinessAssociate Dean, BusinessAcademic AdvisorAdministrative Assistant - School of BusinessAdministrative Secretary - School of CO/9ControllerBursarGrants & Contracts DirectorPurchasing DirectorAccounting Services ManagerAccountantPayroll AdministratorStudent Accounts SupervisorAccounting Technician2623212119171717141GRADEMay be designated Senior or Principal and placed at grades 19 and 21, respectively.12

16CO/17Accounts Payable TechnicianAviation Business Services CoordinatorPayroll TechnicianStudent Accounts TechnicianAccounting AssistantStudent Accounts AssistantCashierCommunications & Mail Clerk141414141212108COM/1COM/2COM/3Advertising, Marketing, & Communications DirectorMarketing & Publications CoordinatorNews Bureau Coordinator231919DL/1DL/2DL/3DL/4DL/5Academic Dean, Distance LearningDirector of Instructional DesignDirector of Academic Technology ServicesApplication DeveloperAdministrative Assistant - School of Distance EA/9EA/10EA/11EA/12EA/13EA/14EA/15Vice President for External Affairs & Continuing EducationDublin Campus DirectorGeorgia Aviation Campus DirectorWarner Robins Campus DirectorConference Center DirectorAcademic Resource Center Coordinator - Warner RobinsProgram CoordinatorStudent Services CoordinatorAdministrative CoordinatorAdministrative Assistant - Aviation CampusAdministrative Assistant - Dublin CampusAdministrative Assistant - External Affairs & Continuing EducationTesting AssistantAdministrative Secretary - Robins Resident CenterCustomer Service /2ED/3ED/4ED/5ED/6Academic Dean, EducationDepartment Chair, Middle & Secondary EducationDepartment Chair, Early Childhood EducationAssessment CoordinatorAdministrative Coordinator - School of EducationAdministrative Secretary - School of Education272424171410EM/1Vice President for Enrollment Management2813

DEPTPOSITIONEM/2EM/3Enrollment Services CoordinatorAdministrative Assistant - Enrollment ctor of Enrollment ServicesAssistant Director of Enrollment ServicesEnrollment Management CoordinatorAdmissions SpecialistAdmissions AssistantAdmissions AssistantEnrollment AssistantCustomer Service FA/6Director of Financial AidAssistant Director of Financial AidFinancial Aid Technical ManagerFinancial Aid Operations ManagerFinancial Aid AdvisorCustomer Service 4FAC/15FAC/16FAC/17FAC/18Assistant Vice President for FacilitiesMulti-Campus Plant Operations DirectorPlant Administration DirectorPlant Operations DirectorPlant Operations Assistant DirectorArboristCampus Plant ManagerEnvironmental Services ManagerPlant Administration ManagerProject ManagerMaintenance SupervisorUtility SpecialistAdministrative CoordinatorGrounds CrewleaderSkilled Craft Maintenance Worker ICustodial CrewleaderGroundskeeperMail & Receiving 20ReceptionistCustodian2GRADE87May be designated Skilled Maintenance worker II and placed at grade 14.14

DEPTPOSITIONHR/1HR/2HR/3HR/4Director of Human ResourcesHuman Resources ManagerEmployee Benefits CoordinatorHuman Resources Assistant23171712IA/1Internal Auditor25IT/1IT/2IT/3Academic Dean, Information TechnologyInformation Technology Program DirectorAdministrative Assistant - School of Information ademic Dean, Liberal ArtsDepartment Chair, EnglishDepartment Chair, Media, Culture, and the ArtsAssistant Department Chair, Media, Culture, and the ArtsAssistant Department Chair, EnglishAdministrative Assistant - English, Media, Culture, and the ArtsAdministrative Secretary - Media, Culture, and the ArtsAdministrative Secretary - English LS/7Director of Library ServicesAssistant Director of Library Services - Cochran CampusAssistant Director of Library Services - Dublin CampusAssistant Director of Library Services - Macon CampusLibrarianAdministrative AssistantLibrary Assistan

The compensation plan developed for the college’s administrative faculty and staff is based on an internal value system reflected in the classification plan and on a salary survey of comparable organizations to help a