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Avid EducationCertification Exam Study GuideAvid Certified Support RepresentativeISIS 5500ExamExam CodeType of ExamCertification LevelDurationNo. Of QuestionsPassing ScoreExam LanguageACSRISIS5500 ,German,ChineseTarget AudienceTechnical support staff, technical managers, installers, advanced administrators andothers who need to install, maintain, or support Avid ISIS 5500 or 5000 sharedstorage solutions.Exam PreparationSuccessful candidates will have extensive Avid ISIS 5500 5000 experience.Although course attendance is not required to take the certification exam, Avid highlyrecommends candidates attend the course(s): UN425 ACSR ISIS 5500 5000The UN425 course, with its hands on training, will help candidates build the skillsand competencies required for certification.CERTIFIED
CERTIFIEDCertification PathAvid Certified Support Representative ISIS 5500 5000The certification path provides a defined process by which individuals can preparefor the certification exam and, by extension, the role of ACSR ISIS 5500 5000. Thereare three possible routes into the UN425 course. Each is designed to ensure thatcandidates have sufficient knowledge of and experience with the client systems thatwill connected to the ISIS 5500 5000 system they will be supporting.Candidates are recommended to complete one of the following:1. ACSR Media Composer certification, if supporting Media Composerclients2. ACSR Pro Tools certification, if supporting Pro Tools clients3. Pre-requisite experience, including all of the following:a. 1-yr experience installing, using, and/or supporting Media Composeror Pro Tools client systemsb. Completion of the Avid elearning UN425 Prerequisite PackCompleting the recommended course(s), coupled with hands-on experience willhelp you build the skills and competencies needed to pass the certification exam.You are not required, however, to complete the training courses prior to taking thecertification exam. If you feel you have considerable, real-world experienceimplementing, installing, administering and troubleshooting Avid ISIS systems, thenyou may register and take the exam at any time.Avid EducationCertification Study Guide1
CERTIFIEDCertification Exam TopicsThe following topics are included in the certification exam. You should be wellversed in the technical and operational details of each:1. ISIS Overviewa. Explain the intercommunication between the System Director, StorageManager and Clientb. Describe the two types of ISIS File Systemc. Explain the ISIS Architecture including:i. File Systemii. Storage Manageriii. Storage Groupiv. Workspaced. Describe the various network zones2. ISIS Hardwarea. System Directori. Describe the physical connectionsii. Explain the steps of the software installiii. Describe System Director configurationb. ISIS Enginei. Describe storage sizesii. Identify power supply considerationsc. Explain ISIS cablingi. Infrastructure fiberii. Client copperiii. Client fiberd. Calculate ISIS system bandwidthe. Describe the use of third party switchesi. Qualified vs Approvedii. Advantages3. ISIS softwareExplain the usage of ISIS software components:a. Software Installerb. System Director Control Panelc. ISIS Launchpadd. ISIS Management Consolee. ISIS Profilerf. Storage Manager Agentg. Client Managerh. Benchmark Utility/PathDiagAvid EducationCertification Study Guide2
CERTIFIEDCertification Exam Topics (cont.)4. Explain the steps of an ISIS upgradea. System Director/ISIS Engineb. Expansion ISIS Enginec. Clients5. ISIS ClientsIdentify the requirements of ISIS client systemsa. Hardware platformsb. Supported operating systemsc. Network interface cardsi. 1Gbii. 10Gbd. Calculate client bandwidth based on connection typee. Bandwidth testingf. Third party software interaction6. ISIS TroubleshootingExplain troubleshooting steps for various ISIS conditionsa. Drive replacementb. Redistributionc. Network Degradedd. Client connectivity problems7. Basic NetworkingDemonstrate understanding of basic networking concepts and toolsa. Subnet Maskb. Gatewayc. Pingd. ARPe. Spanning Tree Protocolf. Link Aggregationg. DNSAvid EducationCertification Study Guide3
CERTIFIEDPractice QuestionsThe following questions are not part of the current [CERTIFICATION TITLE] exambut are similar to the questions likely to be asked.1. Which is a limitation of Zone 1 ISIS 5500 clients?A. No more than 15 clients can be connectedB. NewsCutter clients are not supportedC. Clients are limited to no more than 30MB/sD. Clients cannot intercommunicateE. Third-party clients are not supported2. Which could make the ISIS 5500 Storage Manager not appear?A. No network connections are presentB. No Media Composer clients are connectedC. The System Director started before the storage was availableD. The wrong Intel driver is installedE. A power supply has failed3. True or False. ISIS clients must always be running the same software version asthe System Director.A. TrueB. False4. True or False. ISIS requires DNS for proper operation.A. TrueB. False5. Which is NOT required to configure a second ISIS 5500 System Director?A. A second ISIS 5500 engineB. A second System Director LicenseC. Cables interconnecting the two System DirectorsD. 10Gb connections for each ISIS 5500 Engine on the switchE. No more than 16 direct connect clients6. Which condition will result from incorrect Client Manager Windows Firewallsettings?A. The client will be able to write to ISIS but not read from the ISIS.B. The client will be able to read from ISIS but not write to the ISIS.C. The client will not be able to connect to the ISISD. The client will connect to the ISIS but cannot mount workspacesE. The client will be limited to 50% bandwidthAvid EducationCertification Study Guide4
CERTIFIEDPractice Questions (cont.)7. Which tool can be used to test the bandwidth of a Linux client?A. PathDiagB. IO Perf MeterC. Benchmark UtilityD. ISIS Disk TesterE. None, Linux clients are not supported8. What is the approximate redistribution period following an ISIS 5500 drivereplacement?A. 1 hour for each gigabyte of dataB. 1 hour for each terabyte of dataC.1 hour for 360GB of dataD. Replacing a drive does not cause redistributionE. Redistribution is not supported on ISIS 55009. True or false. Avid requires that each Storage Manager be in a separate StorageGroupsA. TrueB. False10. What is a Storage Manager?A. An ISIS 5500 Engine which has been bound to the File SystemB. An AS3000 server controlling a number of ISIS 5500 EnginesC. An AS3000 server controlling one ISIS 5500 EngineD. An ISIS 5500 Engine in its default stateE. None of the above11. Which tool can show the status of an ISIS 5500 Engine’s RAID 5 arrays?A. The ISIS ToolboxB. System Director Control PanelC. The LDAP Sync ToolD. Storage Manager AgentE. The Profiler12. An ISIS 5500 system with more than one ISIS Engine must contain which of thefollowing?A. Dual System DirectorsB. A third-party switchC. Avid InterplayD. Multiple 10Gb links between ISIS 5500 EnginesE. All of the aboveAvid EducationCertification Study Guide5
CERTIFIEDPractice Questions (cont.)13. Which action must be taken when replacing a failed data drive?A. Bind to File SystemB. Add to Storage GroupC. Check firmware versionD. Wait for Redistribution to completeE. None of the above14. What does a status of Network Degraded indicate?A. The ISIS network is downB. ISIS Engine failureC. Third party switch failureD. The System Director is receiving bad packetsE. A Storage Manager is receiving bad packets15. What must happen every time the Storage Manager service restarts?A. That ISIS 5500 Engine must be rebootedB. All the ISIS 5500 Engines in the system must be rebootedC. The System Director service must also restartD. Clients must be manually reconnectedE. A Full Redistribution must be performed16. Which of the following ISIS 5500 supported third party switches can supportmore than 4 ISIS 5500 Engines?A. 2 stacked Force10 S25 switchesB. 2 stacked Force10 S60 switchesC. 2 stacked Dell 3024 switchesD. 2 cascaded Cisco 4948E switchesE. 2 cascaded Foundry x624 switches17. When is it necessary to add an Intel i350 card to a HP Z440 for ISISconnectivity?A. AlwaysB. When dual connecting to the ISIS networkC. When connecting in Zone 3D. When connecting in Zone 4E. Never18. When must a Macintosh client’s MTU be set?A. AlwaysB. When connecting via a Myricom 10Gb cardC. When dual connecting to the ISIS networkD. When connecting in Zone 3E. When connecting in Zone 4Avid EducationCertification Study Guide6
CERTIFIEDPractice Questions (cont.)19. Which condition might cause the System Director Service to not start?A. The File System is newer than today’s dateB. The File System is more than 24 hours oldC. The File System is more than 3 days oldD. The File System is more than 7 days oldE. The File System is more than 14 days old20. Which tool would allow you to stop the Storage Manager service?A. The System Director Control PanelB. The Management ConsoleC. The Launch PadD. The ProfilerE. The Client ManagerAvid EducationCertification Study Guide7
CERTIFIEDAnswers to Practice QuestionsUse the answers below to check your knowledge on the practice questions.1. D2. A3. B4. B5. E6. A7. C8. D9. B10. A11. A12. B13. E14. E15. A16. C17. B18. B19. E20.CAvid EducationCertification Study Guide8
D. 10Gb connections for each ISIS 5500 Engine on the switch E. No more than 16 direct connect clients 6. Which condition will result from incorrect Client Manager Windows Firewall settings? A. The client will be able to write to ISIS but not read from the ISIS. B. The client will
