BOARD OF REGENTS

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BOARD OF REGENTSSUMMARY OF ITEM FOR ACTION,INFORMATION OR DISCUSSIONTOPIC:Effectiveness and Efficiency Annual Reports.COMMITTEE: Effectiveness and EfficiencyDATE OF COMMITTEE MEETING: October 17, 2012SUMMARY: For the first five years of the Board’s Effectiveness and Efficiency Initiative, annualreports in response to Joint Chairmen’s Report language were submitted. During this tenthanniversary year of the initiative, a discussion of the use and value of the reports for externalaudiences is desirable as a means of “looking back to look ahead.”ALTERNATIVE(S): This item is presented for information and discussion purposes.FISCAL IMPACT: This item is presented for information and discussion purposes.CHANCELLOR’S RECOMMENDATION: This item is presented for information and discussionpurposes.COMMITTEE RECOMMENDATION: Received as information.DATE: October 17, 2012BOARD ACTION:DATE:SUBMITTED BY: Joann BoughmanJoseph Vivonajboughman@usmd.edujvivona@usmd.edu

Attachment AUniversity System of MarylandFY 2011 Efficiency Initiatives by Financial ClassShown as 's in ( 000)Financial ClassesUMBCost AvoidanceCost SavingsRevenueStrategic ,947

Attachment BUniversity System of MarylandFY 2011 Efficiency Initiatives by CategoryShown as 's in ( 000)General CategoryUMBUMCPEFFECTIVENESS & EFFICIENCY WORKGROUP RELATED:Collaboration with Academic InstitutionsE & E Workgroup Focus1,465Energy Conservation ProgramRedefinition of WorkSpace & Building EfficienciesTechnology Initiative1,076Total E&E Workgroup Related Value2,541ONGOING USM Efficiency PROGRAM:Business Process ReengineeringCompetitive ContractingCredit Card AvailabilityEquipment & Land ory ReallocationPartnership with External EntitiesTotal Ongoing USM Efficiency Program 71000014,80410032,30243,9241,018NON TUITION & FEE REVENUE RELATED IMPROVEMENT:Business Process ReengineeringCollaboration with Academic InstitutionsCompetitive ContractingEntrepreneurial InitiativeIndirect CostPartnership with External EntitiesSpace & Building EfficienciesTotal Non Tuition & Fee 64,064314303817,9685,7943,466017,953585 103,947

FY 2011 Efficiency SummaryCLASSGENERAL CATEGORYINSTITUTIONEFFECTIVENESS & EFFICIENCY WORKGROUP RELATED:caCollaboration w Acad InstsucaCollaboration w Acad InstubcaCollaboration w/Academic InstumescsE&E Workgroup FocusumcpcsE&E Workgroup FocusumcpcsE&E Workgroup FocusumescsE&E Workgroup FocussucaE&E Workgroup FocusumcescsE&E Workgroup FocusfsucsE&E Workgroup FocustucsE&E Workgroup FocusumcpcsE&E Workgroup FocusfsucsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumcescsEnergy Conservation ProgramubcsEnergy Conservation ProgramtucsEnergy Conservation ProgramumcescsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumbccsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumescsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumcescsEnergy Conservation ProgramumescaEnergy Conservation Programumb:admincsEnergy Conservation ProgramumcescsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramcsucsEnergy Conservation ProgramumcescsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramubcsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramfsucaEnergy Conservation Programumb:admincsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramumcpcsEnergy Conservation ProgramfsucsEnergy Conservation ProgramfsucsEnergy Conservation ProgramtucsEnergy Conservation ProgramcsucsEnergy Conservation ProgramfsucsEnergy Conservation ProgramsucsEnergy Conservation ProgramfsucsEnergy Conservation ProgramfsucsEnergy Conservation ProgramsucsEnergy Conservation ProgramumuccaEnergy Conservation ProgramfsucsEnergy Conservation ProgramcsucsEnergy Conservation ProgramcsucaEnergy Conservation Programumb:admincsEnergy Conservation ProgramumbccsEnergy Conservation ProgramsucsEnergy Conservation Programumces( 000)ITEM AND RESULTCollaborative program with UMES involving two dual degree programs, one graduate degree programJoint MBA program with Towson UniversityCollaborative programs with SU involving two dual degree programs and one graduate degree programChange facility exterior window cleaning project scheduleChanged Gym/Activity area resurfacing project scheduleCollaboration with other USM institutions to procure electricityCollaboration with other USM institutions to procure electricity and natural gasCollaboration with USM insittuions to procure electricityCompleted curricular transformation in Psychology (NCAT) and Math - reduced course sections/yearIncrease Summer trimester participationMerged Hoff Theatre and Ticket Office, eliminated assistant manager positionReconfigured Human Resource duties (eliminated a vacant position)"Server virtualization" technology reduces cooling, electricAREL building heat recovery systemBGE rebate for replacing equipment with those that are energy efficientBGE rebates for using highly efficient lights and occupance sensorsBuilding envelope improvements yielding reduced energy billsBuy electric vehicles to replace gas vehiclesChilled water storageDemand side energy conservationEnergy Management system allowing remote access to buildings to control temperatureEnergy Performance contract - reduced energy costsFume hood replacement in CBLGeothermal heating in cooling in renovated facilitiesHeat recovery systems utilized to prevent waste heat from exiting buildings and to mitigate the impact of outside air.HVAC replacement in HPL buildings with Constellation EnergyIn conjunction w caterer & Ecolab, upgraded all dishwashers to include automatic chemical dispersion units, increasing efficiency & reducing wasteInstallation of solar panels on the roofs of campus buildings in collaboration with Constellation EnergyInstallation of variable air volume exhaust system in Fowler Lab at CBLInstalling virtual server technology for reduction in operating/utility costsLighting retrofits across campusPower down of computer lab monitors and pcPurchase recycled printer paper, compact fluorescent bulbsRebate from Allegheny Power for the purchase of occupancy sensorsRe-evaluation of HVAC systems of all buildings for efficient operation.Replace garage lighting w energy efficient fluorescent lightingReplace Gym/Facility lights with more energy efficiency unitsReplace old dishwasher with energy & water efficient state of the art dishwasherReplaced exit signs throughout the campus with Light Emitting Diode (LED) signsReplaced Framptom Hall with energy efficient roof and air-cooled chillerReplaced lighting fixtures with higher efficiency unitsSavings derived from Energy Performance contract for improvement to HVAC SystemsSavings from installing occupancy sensors in specified locations on campusSavings from PEPCO, INC energy performance contractSavings from replacing shower heads on campusSavings from use of energy efficiency lighting systemsSavings from use of geothermal heating & cooling in renovated residence hallsSavings realized through the Johnson Control programSet all printers to default duplex printing in all computer labs and in the LibraryUse of new "green" all-purpose cleaning solution by Custodial Services departmentUse of occupancy sensors in Tawes Center gameroom and restroomsUse steam conversion and electrical curtailment programs to reduce energy consumption.Utilities Peak Demand Management savingsUtility rebatesUtilization of energy efficient bulbs in some of the laboratoriesAttachment 1020601875152885900745

GENERAL CATEGORYRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of workRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkRedefinition of WorkSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building EfficienciesSpace & Building mcpbsuubumucbsuumcpbsu( 000)ITEM AND RESULTCombined staff and faculty recruitment offices to eliminate duplicate functions and reduce operating costsCombined two Campus Recreation positions into oneContinuous realignment of work within and among UHR functions; reduction of hourly workers. Equity function shifted from VP's office to UHRConverting a portion of General Employee Training for students from face-to-face to an on-line format which doesn't require hourly wages.Creation of Network Operations Center to proactively monitor and troubleshoot critical network components.Defer hiring of Full Time Pharmacist , and AcupuncturistDelay hiring of various faculty/staff positionsDelayed hiring of administrative positionsDelayed hiring of faculty and staffDelayed hiring of staffEliminated administrative assistant; replaced with GAExclusive use of federl work-study students in the library to reduce student worker expensesFill open positions with hourly employeesFill open positions with hourly employeesHired lecturers instead of tenure-track faculty (salaries only)Hiring police officers with certifications, savings in academy training costsImplementing online requisitionsIncreased class size reducing adjunct teaching costsIncreased class size to avoid need to hire additional part-time faculty.IT staff taking on additional responsibilitiesReallocation of resources to develop & implement laboratory audit program.Reassessed the frequency of changing personnel radiation dosimeters from every two months to a quarterly basis for 90% of the users.Redefined operation of Logistics Warehouse to Online ordering system and adding pick-up and delivery of parts. Saving on Mechanic time.Redefined receptionist position to be filled by hourly student workers.Reduced housekeeping shifts from 3 to 2Reduced Shuttle Bus student manager hours from 35 hrs/per week to 25 hrs/per weekReduction in Concessions Unit Management StaffReduction in Facilities Management Department - Helper StaffReduction in Facilities Management Department - HVAC staffReduction in Golf Course Unit Management StaffReduction in overtime expendituresReduction in Stamp Union Unit Management StaffReduction of temporary faculty appointmentsReorganized & moved personnel in Unit Career Ctr to maximize resourcesSavings from sharing positions in lieu of FT replacementsSenior Staff reorganization, which redistributed responsibilities of retiring Sr. Associate director to existing staff & hired less expensive mid levelmanagercausingoverall 50%savings of inlabor& benefits.Stafftakingon additionalresponsibilitiesthe Administrationand finance areaStaff taking on additional responsibilities in the Capital Planning/Real Estate areaTrained community college leaders as coaches resulting in lower administrative costs to the universityTrim temporary tech support during Opening WeeksUse lower-priced textbooks and compare latest editions to previous editions to determine if changes are significantUse of contingent labor pool in lieu of full-time employeesUse of contingent labor pool including studentsUse of student employees in lieu of full or part-time employeesUse student employeesUtilization of student or temporary staff instead of hiring FT staffCreated additional parking for students, staff, faculty, and guest saving contract costs for leased parkingImplementation of Room & Event Scheduling System to optimize class room scheduling and other eventsImplementation of Scheduling System to optimize class and event schedulingIncreased hybrid class use reducing rental classroom costsIncreased space for offices by using vendor managed inventories for Housekeeping SuppliesInstallation of new roof for Martin Luther King and McKeldin.Re-allocate Summer classes to centralized locations resulting in utilities costs savingsReallocated and centralized classroom locations resulting in lower utilities costsRefurbish elevators in Martin Luther King and Library.Renovation of on-course tee&green sites to more technologically advanced root media&grass types to lower need of inputsReplace UPS in computer server room.Attachment CFY 2011 Efficiency 25015420

GENERAL CATEGORYSpace & Building EfficienciesSpace & Building EfficienciesTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology InitiativeTechnology uumbccsufsucsuumcesumcesumbc( 000)ITEM AND RESULTSavings in office space by having 33 employees telework full-timeUtilize space in Annapolis Synthesis Ctr to provide more centralized location for Center Administration better servicing our customers Focus on IT to improve processes: *Integrate database systems for access to all program information in one location. *increase electronic storageofarchivedGraduatedocuments.*Developa virtualworkspacefor every ssingAutomated mail routing system that improves mail delivery and tracking on campusAutomated pay station in pay lots reducing FTE'sAutomated pay stations in pay lotsAutomated work order system that improves facilities operationsCampus Staff collaborated with campus in the use of several technologies;developed Web applicationsCampus wide distribution on Energy Efficient PCs and Displays. Setting default configuration to Energy SavingContinue to archive paper files to Optix digital imaging system; moving to Benefits end of FY08Continued to maintain shredding service. Net savings of employee time shredding.Converted regular fraternity and sorority newsletter "Columns" to an electronic-version only publicationCourse syllabi placed on-line, reducing the use of paper and copiersCreated a parking interface and produced electronic 1099 T forms to produce labor efficiencies in the Billing OfficeCreated computer-based proctored exam test item bank allowing for more efficient use of faculty timeCreated on-line library instructional materials reducing print costsDeployment of Self Service KIOSK for password changesDeveloped on-line demographic form, eliminating printing and mailing costsDeveloped on-lone workshops and reduced workshop expneses with use of softwareDevelopment and implementation of an on-line Program and Activity reporting system for all 60 fraternity and sorority groups to increase pmentand responsivenessimplementation ofon-lineMiscellaneous Payment Request formDonation of IBM equipmentDonation of storage from DellEliminated manual lecture capture video taping in 12-14 classesEliminated printing of materials and increased use of online resourcesElimination of email/server infrastructure at COMBEmployee trained to provide in-house support for phone switchEstablished new lease with Xerox Corporation for an in-house color printer in order to realize cost savings. This eliminated the need to outsourceprinting and production of marketing materials.Expanded RT to other departmentsExpanded use of document imaging; reduced paper and data entryExpanding the use of webinar technologies for training and conference attendingExtend refresh schedule in computer labsGoogle email for studentsHigh Performance Computing system that can be used by the College Park communityHybrid courses increased classroom utilizationImplementation of an electronic record-keeping system, Point and Click. Increases efficiency in recordkeeping, customer service, and reduces theneedfor storageofspace.ImplementationCall Pilot for Voice Messages and FaxImplementation of in-house web based management/maintenance of smart classroom equipmentImplementation of on-line checker in AdmisstionsImplementation of paperless pay systemImplementation of Talent Acquisition Management (partial year)Implementation of VOIP for managing telecom; resulting in time saved and a positionImplementationof on-lone employment applications and on-line distruction to departmentsImplemented a consolidated online data base tech infrastructure & equip in classroomsImplemented a scanning initiative (ImageNow) for Admissions, Registrar, and Financial Aid departments to scan front end applications and formsinto PeopleSoft and enhance archiving of student records.Implemented direct deposit for student refundsImplemented Hawkville Housing systemImplemented pay for print swipe card initiative in the LibraryImplementing Document Imaging in Admission,Registration, Human Resources and expanding its operation in Financial AidImproved online application system resulting in reduced labor costs.Increase online and Hy

BOARD OF REGENTS SUMMARY OF ITEM FOR ACTION, INFORMATION OR DISCUSSION TOPIC: Effectiveness and Efficiency Annual Reports. COMMITTEE: Effectiveness and Efficiency DATE OF COMMITTEE MEETING: October 17, 2012 SUMMARY: For the first five years of the Board’s Effectiveness and Efficiency Initiative, annual reports in response to Joint Chairmen’s Report language