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EMAIL USE POLICIESLAW LIBRARYSUPERIOR COURTJuly 2006OFARIZONA, MARICOPA COUNTY
EMAIL USE POLICIES2CONTENTSSAMPLE POLICIES . 3ISSUES: BOOKS . 5ISSUES: ARTICLES . 6ISSUES: REPORTS AND PRESENTATIONS . 13ADDITIONAL RESOURCES. 14Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES3SAMPLE POLICIESArizona State University Computer, Internet and Electronic Communications Policy. Tempe,AZ: Arizona State University, 1999. Available ozich, Nancy. Appropriate Use of County E-Mail and Voice Messaging Systems. Phoenix,AZ: Maricopa County Information Technology Telecommunications Department, 1996.CPSR Electronic Communications Policy. Palo Alto, CA: Computer Professionals for SocialResponsibility, 1999. Available ?searchterm email%20policy.Edwards, Margaret Hart. E-Mail Policy - Landels, Ripley & Diamond. Court TV Legal Help.New York, NY: Courtroom Television Network , 1996.Electronic and Voice Mail: A Management and Retention Guide for State and MunicipalGovernment Agencies. Hartford, CT: Connecticut State Library, 1998. Available athttp://www.cslib.org/email.htm.Electronic and Voice Mail 2.0: A Management Guide for Maine State Government. Augusta,ME: Records Management Services, State of Maine, 2003. Available il.htm.Electronic Communications Policy. Phoenix, AZ: Judicial Branch of Maricopa County, 2004.Electronic Mail. Boston, MA: Secretary of the Commonwealth of Massachusetts, 2003.Available at 9.htm.Electronic Mail. Dover, DE: State of Delaware, 2002. Available athttp://www.state.de.us/sos/dpa/govsvcs/records policies/electronic%20mail.shtml.Electronic Mail Acceptable Use Policy for Connecticut State Government. Hartford, CT:State of Connecticut, 2000. Available m.Electronic Mail (E-Mail) Retention Guidelines and Requirements. Richmond, VA: Library ofVirginia, 2005. Available on/em-pol.htm.Electronic Mail Policy. Cheyenne, WY: State of Wyoming, 1999. Available ectronic Message Privacy Guidelines in Washington State Government. Olympia, WA:Department of Information Services, Washington State, 1991.Electronic Messaging and Electronic Mail (E-Mail) Guidelines. Lincoln, NE: State RecordsAdministrator, State of Nebraska ,2003. Available eline e mail march 2003.pdf.Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES4Electronic Records Management Guidelines: E-Mail Management. Columbia, SC: SouthCarolina Department of Archives and History, 2005. Available il as a Public Record in North Carolina: Guidelines for Its Retention and Disposition.Raleigh, NC: Government Records Branch, State of North Carolina, 2002. Availableat http://www.ah.dcr.state.nc.us/records/e records/Email 8 02.pdf.E-Mail Policies. Seattle, WA: Superior Court of the State of Washington for the County ofKing, n.d. Available at s.doc.Email Policy Model for State Agencies: Texas State Agencies Model Policy for RecordsManagement Requirements for Electronic Mail. Austin, TX: Texas State Library andArchives Division, 2002. Available l model.html.Governmentwide Electronic Mail for the Federal Government: Report of the Electronic MailTask Force. Washington, DC: U.S. Office of Management and Budget, Office ofInformation and Regulatory Affairs, 1994.Guidelines for Managing E-Mail in Kentucky Government. Frankfort, KY: KentuckyDepartment for Libraries and Archives, 2005. Available ines.pdf.Interim Electronic Mail Policy. Phoenix, AZ: Arizona Attorney General’s Office, 1997.Internal and External Electronic Communication: E-Mail Policy. Williamsburg, VA: NationalCenter for State Courts, 2000. Available athttp://www.ncsconline.org/D KIS/TechInfo/Reports/IntCtsNCSCemail.htm.Internet and Electronic Mail Acceptable Use Policy. Frankfort, KY: Office of the ChiefInformation Officer, 2005. Available CIO email internet policy 82502.doc.Managing Electronic Mail: Guidelines and Best Practices. Trenton, NJ: Division of Archivesand Record Management, State of New Jersey, 2002. Available ular-letter-03-10-st.pdf.Managing Electronic Mail: Guidelines for Kansas Government Agencies. Topeka, KA:Electronic Records Committee, Information Technology Council, 2002. Available c/email guidelines final.pdf.Managing Electronic Mail: Guidelines for State of Ohio Executive Agencies . Columbus,Ohio: Electronic Records Committee, 2000. Available l/emailguidelines.html.Managing Public Records Sent and Received via Electronic Mail. Phoenix, AZ: Arizona StateLibrary, Archives and Public Records, n.d. Available esources/email management.pdf.Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES5Maricopa County Policies and Procedures: Electronic Mail (A1608). Phoenix, AZ: Office ofthe Chief Information Officer, Maricopa County, 2001.Personal Computer and Electronic Communication Media Use and Privacy. Olympia, WA:Office of the Administrator for the Courts, 1995.Phillips, Reed. Privacy and Electronic Mail Policy. Washington, DC: U.S. Department ofCommerce, 1994. Available txt.Records Management Manual, Appendix C. – Electronic Messaging Guidelines (E-Mail).Denver, CO: State of Colorado, 2004. Available an/appndx-c.htm.Sample E-Mail Policies. Columbia, SC: South Carolina Department of Archives and History,1998. Available at http://www.state.sc.us/scdah/23.pdf.Sample Email Policy #1. Columbus, OH: Ohio Historical Center, 2004. Available email.html.Sample Internet, Email, and Online Services Use Policy. Columbus, OH: Ohio HistoricalCenter, 2004. Available ledemail.html.University Electronic Mail Student Notification Policy (Use of E-Mail for OfficialCorrespondence to Students). Austin, TX: University of Texas, 2004. Available hp.University of Arizona Electronic Mail Policy. Tucson, AZ: University of Arizona, 1998.Available at http://web.arizona.edu/ records/efinal.htm.University of California Electronic Communications Policy. Oakland, CA: University ofCalifornia, 2006. Available .html.Warshawsky, Gale. LLNL Computer Use Policy and Security Rules. Livermore, CA:Lawrence Livermore National Laboratory, 1993.Witt, John W. City Attorney Policy Statement on the Usage of Electronic Mail (E-Mail) andthe Internet. San Diego, CA: City Attorney, City of San Diego, 1996.ISSUES: BOOKSDooley, Barbara A. The Legal Standard for Government Tracing of InternetCommunications. Washington, DC: Commercial Internet eXchange, 2000.Flynn, Nancy. The E-Policy Handbook: Designing and Implementing Effective E-Mail,Internet, and Software Policies. New York, NY: AMACOM, 2001.Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES6Flynn, Nancy and Randolph Kahn. E-Mail Rules: A Business Guide to Managing Policies,Security, and Legal Issues for E-Mail and Digital Communications. New York, NY:AMACOM, 2003.Maurer, Betsy K. Electronic Communication: Appropriate Use, Privacy and Surveillance.Seattle, WA: Williams, Kastner & Gibbs LLP, 1996.Overly, Michael R. E-Policy: How to Develop Computer, E-Policy, and Internet Guidelines toProtect Your Company and its Assets. New York, NY: AMACOM, 1999.Regulating E-Communications in the Workplace: What Employers, Unions and EmployeesNeed to Know. Chicago, IL: American Bar Association, 2004.Ridley, Clarence H. "Company Internet (and E-Mail) Usage Policy - Form 15-6," inComputer Software Agreements: Forms and Commentary, rev. ed. Boston: WarrenGorham & Lamont, 1993.Schreiber, Mark E. Workplace E-Mail and Internet Risks, Laws and Policies. Boston, MA:Massachusetts Bar Institute, 2001ISSUES: ARTICLESAdams, Hall, Suzanne M. Scheuing and Stacey A. Feeley. “E-Mail Monitoring in theWorkplace: The Good, the Bad and the Ugly.” 67 Defense Counsel Journal 32(January 2000).“Adapting a Written E-Mail Policy.” 35 Practical Accountant 22 (May 2002).Allison, G. Burgess. "Technology Update: E-Mail Security on the Internet." 22 Law PracticeManagement 16 (April 1996).Amalfe, Christine A. and Kerrie R. Heslin. "Courts Start to Rule on Online Harassment:Cases Weigh Employer Liability for Employees' Use of E-Mail, Chat Rooms and PornSites." 22 National Law Journal C1 (January 24, 2000).Aragon, Lawrence. “E-Mail is Not Beyond the Law.” 14 PC Week 111 (October 6, 1997).Arend, Patrice S. and Kathleen M. Holper. “Monitoring E-Mail in the Workplace: EmployeePrivacy and Employer Liability.” 87 Illinois Bar Journal 314 (June 1999).Arguin, James J. “Plan Ahead: Adopt an E-Mail Retention Policy.” 2 Lawyers CompetitiveEdge: The Journal of Law Office Economics and Management 12 (February 2000).Baumhart, Julia Turner. "The Employer’s Right to Read Employee E-Mail: ProtectingProperty or Personal Prying?" 8 The Labor Lawyer 923 (1992).Beckman, David and David Hirsch. "E-Mail Rules to Live By." 83 ABA Journal 78 (August1997).Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES7Behar, Richard. "Who’s Reading Your E-Mail?" 135 Fortune 56 (February 3, 1997).Belanoff, Erik J., Evan J. Spelfogel and Maureen K. Bogue. “Property Rights vs. PrivacyRights in the Workplace (with Model Consent Forms and Communications Policy).”45 Practical Lawyer 29 (December 1999).Bernard, Andrea J. “Establishing an Electronic Communications Policy.” 81 Michigan BarJournal 18 (March 2002).Bosley, Jeffrey S. and Scott L. Gardner. "E-Mail Minefield: Drafting and Enforcing aComprehensive Information Policy." Los Angeles Daily Journal 7 (April 23, 1998).Bowen, Dale and Bryan Gold. “Policies and Education Solve E-Mail Woes.” 116 AmericanCity and County 8 (May 2001).Brandriss, Ira L. "Writing in Frost on a Window Pane: E-Mail and Chatting on Ram andCopyright Fixation." 43 Journal of the Copyright Society of the U.S.A. 237 (1996).Brown, Eryn. "The Myth of E-Mail Privacy." 135 Fortune 66 (February 3, 1997).Brown, Robin. "FOCUS: Businesses Can Avoid Lawsuits Through Wise E-Mail Policies." 18New Orleans CityBusiness 21 (July 14-20, 1997).Bryan, Penelope Thurmon, and Thomas E. Reynolds. “Agency E-Mail and the Public RecordsLaws - Is the Fox Now Guarding the Henhouse?” 33 Stetson Law Review 649 (Winter2004).Bryant, Mary L. "E-Mail: Come Out And Play." 4 Solo 3 (Fall 1996).Bryson, Cheryl Blackwell. "Workplace Surveillance Poses Legal, Ethical Issues: EmployersShould Set Clear Policies for Monitoring E-Mail, Computer Files and Phone Calls." 20National Law Journal B8 (January 11, 1999).Burke Jr., Francis J. “Managing E-Mail: Risks in the Preservation, Production andRetention.” 11 Corporate Counsel SS11 (October 2004).Burns, James A. “Employee E-Mail.” 24 Employee Relations Law Journal 183 (August1998).Cameron, James. "Internet E-Mail in the Law Office." 50 Washington State Bar News 44(March 1996).Case, Christa. "E-Mail Etiquette: Electronic Communication Skills Becoming Valuable inWorkplace." Arizona Republic D3 (December 25, 2004).Coughlan, Timothy. "Applying the U.S. Postal Service Statutes to E-Mail Regulations." 25Rutgers Computer & Technology Law Journal 375 (1999).Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES8“Developing E-Mail Policy for Government Agencies.” 1 Government Records News n.p.(December 1996). Available athttp://www.archives.state.al.us/ol pubs/govrec13.html.DiLuzio, Sarah. "Workplace E-Mail: It's Not as Private as You Might Think." 25 DelawareJournal of Corporate Law 741 (2000).Dorshkind. Brent. “Perfectly Acceptable: Managers Stave Off Security and Legal Threats byDefining the Proper Use of Corporate E-Mail Systems.” 15 LanTimes 25 (October 26,1998).Dreiling, Geri L. “Judges Resist County's Snooping Plan: Internet Policy Would Open TheirE-Mail to Commissioners.” 29 ABA Journal E-Report 5 (July 15, 2005).Dutcher, William. "You Can’t Get There From Here." 13 PC Week N5 (April 29, 1996).“E-Mail Policies, Client Authorizations Can Shield Against Legal, Ethical Violations.” 3Electronic Commerce and Law 1010 (August 12, 1998).“E-Mail Policy Created 'Limited' Privacy Expectation by Not Barring All Personal Use.” 8Electronic Commerce and Law 730 (July 30, 2003).“E-Mail Policy, Repeated Warnings Sufficient to Uphold Blocking Employee E-Mail Access.” 7Electronic Commerce and Law 443 (May 8, 2002).Emeritz, Robert E. “Lawsuits Target More E-Mails in 2004: Retention Policies OftenIgnored, Study Says.” Internet Law and Regulation n.p. Silver Spring, MD: Pikeand Fischer, July 20, 2004. Available athttp://internetlaw.pf.com/fullDoc1.asp?iDoc 0§ion 1&referrer advSearch.asp.“Employee Violations of E-Mail Policy Were Sufficient Grounds for Termination.” 10Electronic Commerce and Law 465 (May 4, 2005).“Employer's E-Mail Policy Removed Any Reasonable Expectation of Privacy in E-Mail.” 7Electronic Commerce and Law 592 (June 12, 2002).“FAQs on Electronic Communications Policy and Net Etiquette.” Palo Alto, CA: ComputerProfessionals for Social Responsibility, 2005. Available iew?searchterm email%20policy.Fiscus, Chris. "Council May Give Public Access to E-Mail." Arizona Republic B1 (October 8,1996).Frayer, Charles E. “Employee Monitoring: Balancing Workers’ Rights and Dignity withLegitimate Management Interests.” 57 Business Lawyer 857 (February 2002).Frenkel, Ephraim. "Electronic Mail: High-Tech Communication, Unified Messaging is theNew Wave." 215 New York Law Journal S2 (February 26, 1996).Godar, Thomas P. and Steven L. Ritt. “New Liabilities for Employers in the InformationAge.” 8 Lex Mundi World Reports n.p. (November 1996).Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES9Gray, Chris. “End Email Chaos: An Introduction to Email Data Management.” 21 ComputerTechnology Review 54 (May 2001).Green, Rachel Sweeney. “Privacy in the Government Workplace: Employees' FourthAmendment and Statutory Rights to Privacy.” 35 Cumberland Law Review 639(Spring 2005).Greenberg, Thomas R. "E-Mail and Voice Mail: Employee Privacy and the Federal WiretapStatute." 44 American University Law Review 219 (1994).Grossman, Mark, and Sarah Santoro. “Reducing E-Mail Problems in the Workplace.” 157New Jersey Law Journal 30 (August 2, 1999).Gruber, Jeremy E. and Lewis Maltby. “The Need for Reasonable Policies: ElectronicMonitoring in the Workplace.” 213 New Jersey Lawyer 41 (February 2002).Harris, Micalyn S. “Is Email Privacy an Oxymoron? Meeting the Challenge of Formulating aCompany Email Policy.” 16 St John’s Journal of Legal Commentary 553 (Fall 2002).Hash, Paul E., and Christina M. Ibrahim. "E-Mail, Electronic Monitoring, and EmployeePrivacy." 37 South Texas Law Review 893 (1996).Hunter Jerry M. “Employer E-Mail and Communication Policies and the National LaborRelations Act.” 56 Labor Law Journal 196 (Fall 2005).“Intranets and Employee Policy Issues: Can I Control What My Employees Do Online?” 2Electronic Commerce and Law 589 (June 6, 1997).Kalish, David E. "E-Mail Snooping on the Rise as Electronic Mail Becomes the 'Smoking Gun'in Lawsuits, Firms Are Cracking Down on Messages That Might Land Them in Court."Peoria Journal Star A12 (March 7, 1999).Kane, Brian P. “1984 in 2001: Monitoring Employee E-Mail Usage.” 44 Advocate (Boise,ID) 20 (September 2001).Kaplan, Stuart J. “E-Mail Policies in the Public Sector Workplace: Balancing ManagementResponsibilities with Employee Privacy Interests.” 15 LERC Monograph Series 103(1998).Kende, Mark S. “The Issues of E-Mail Privacy and Cyberspace Personal Jurisdiction: WhatClients Need to Know about Two Practical Constitutional Questions Regarding theInternet.” 63 Montana Law Review 301 (Summer 2002).Kierkegaard, Sylvia Mercado. “Privacy in Electronic Communication: Watch Your Email:Your Boss is Snooping.” 21 Computer Law & Security Report 226 (May/June 2005).Kopp, Kevin P. "Electronic Communications in the Workplace: E-Mail Monitoring and theRight of Privacy." 8 Seton Hall Constitutional Law Journal 861 (1998).Krim, Jonathan. "Court Limits Privacy of E-Mail Messages." Washington Post E01 (July 1,2004).Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES10Lange, Larry. "Is Big Brother Stalking the Net?" 906 Electronic Engineering Times 1 (June17, 1996).Lee, Laurie Thomas. "Watch Your E-Mail! Employee E-Mail Monitoring and Privacy Law inthe Age of the ‘Electronic Sweatshop". 28 John Marshall Law Review 139 (1994).Leibowitz, Wendy R. "‘Can We Talk?’ E-Mail is Ethics Maze." National Law Journal A1(August 18, 1997).Leibowitz, Wendy R. "Communication in the E-Mail Era: Deciphering the Risks and Fears."19 National Law Journal B9 (August 4, 1997).Leibowitz, Wendy R. "E-Mail Abuses Abound." 20 National Law Journal A21 (January 11,1999).Leibowitz, Wendy R. “My Kingdom for an Effective Internet Policy!” LLRX.com n.p. (June 1,2001). Available at infuss, Emily. "Policy Over Policing." 18 InfoWorld 55 (August 19, 1996).Maneke, Jean and Dan Curry. “Public Scrutiny of Missouri E-Mail Under the Sunshine Law.”60 Journal of the Missouri Bar 14 (January/February 2004).McChrystal, Michael K., William C. Gleisner III and Michael J. Kuborn. “Employee E-Mail:Coping with the Perils.” 72 Wisconsin Lawyer 10 (March 1999).McEvoy, Sharlene A. “E-Mail and Internet Monitoring and the Workplace: Do EmployeesHave a Right of Privacy?” 24 Communications and the Law 69 (June 2002).Miletich, Amy L. and Catherine A. Ricca. “Privacy Issues in Employee Communications:Workplace Policies.” 46 For the Defense 53 (March 2004).Miller, Brian. "Should Agencies Archive E-Mail?" Government Technology Magazine 22(February 1995).Miller, C. S., et al. “Employment Law Implications in the Control and Monitoring of E-MailSystems.” 6 University of Miami Business Law Journal 95 (Fall 1995).Morris, Frank C. “The Electronic Platform: Email and Other Privacy Issues in theWorkplace.” 20 The Computer & Internet Lawyer 1 (August 2003).Muhl, Charles J. “Workplace E-Mail and Internet Use: Employees and Employers Beware:An Employee’s Personal Use of an Employer’s E-Mail System and of Internet Accessis Not Protected under the Law, and Employers Can Face Legal Liability forEmployee’s Inappropriate Use Thereof.” 126 Monthly Labor Review 36 (February2003). Available at ��No Reasonable Expectation of Privacy Existed in E-Mail Sent, Received at Work.” 7Electronic Commerce and Law 505 (May 22, 2002).Superior Court Law LibraryJuly 2006
EMAIL USE POLICIES11O'Brien, Christine Neylon. “The Impact of Employer E-Mail Policies on Employee Rights toEngage in Concerted Activities Protected by the National Labor Relations Act.” 53Labor Law Journal 69 (Summer 2002).Pivec, Mary E. and Susan Brinkerhoff. "E-Mail in the Workplace: Limitations on Pr
EMAIL USE POLICIES 6 Superior Court Law Library July 2006 Flynn, Nancy and Randolph Kahn. E-Mail Rules: A Business Guide to Managing Policies, Security
