TelePresence - Duke University

Transcription

TelePresenceConnecting People, Technologies & OrganizationsTom Freeland, OIT Interactive Technology ServicesSusan Gerbeth-Jones, Nicholas School of the Environment

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsDurhamMarine Lab

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics SchedulingPolycom Support Summary Lessons Learned QuestionsMarine LabContentLove Auditorium, Durham

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsTelePresenceCTS 1000 @Fuqua, Pratt&SmartHome

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsMoved from OIT’squiet room. . .CTS 500. . . to Marine Lab

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsCTS 1000LSRC A336

Durham &Marine LabCONNECTED!

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsOut-of-the-boxorCustom System?

ML: out-of-the-box

ML - Bookhout 122 with CTS 3200

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsTelcom 119Custom Classroomwith CTS 3000

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsTelcom 119Compare theexperienceA211

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsCisco MOVI

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsVirtual Conference Rooms

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questionssites.duke.edu/nicholastelepresence/

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions

5 courses taught, Fall 2011 Test, test, test Numerous recurring meetings Shared Facility/Shared Support [TTS-NSOE]

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsSupport

SupportVendorIntegratorRequestorDepartmental ITCentral ITParticipantParticipant Participant

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsBenefits enhance how we educate students extend reach of university experts“Green Futures course brought in guestspeakers with no problems.” reduce travel transform business processes improve productivity

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsOak IslandMeetings between units on campusSCCM meetingRoom, ATC - Telcom 119

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsJune CLAC meeting in Telcom 119

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsWe now CONNECT: People to people – everywhere!(Durham, Beaufort, China, France. . .) Traditional Video Conference units withnew VC and TelePresence equipment(Interop) People on the go (MOVI) Multiple combinations at the same time(Interop, Virtual Conf Room Gateway) OIT with NSOE-IT; NSOE-IT with TTS-AV(shared support model)

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsLessons Learned The least technical person can operate aTelePresence Room The most technical person will create newand exciting scenarios for you to solve Be careful of what you wish for If you build it, they will come Collaboration with central IT and theindividual Schools & Departments benefitsthe entire University

Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua TP Infrastructure Nicholas - OIT Adopt CTS 1000 Telcom - ML MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned QuestionsQuestions

Where do we go from here?

MOVI Interop Virtual Conf Room Logistics Scheduling Support Summary Lessons Learned Questions TelePresence CTS 1000 @ Fuqua, Pratt & SmartHome Nicholas VTC Phone Booth Carts Integrated Rooms OIT Evolution Cisco CTS 1000 Fuqua