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ShareFile Five Ways toBalance Mobility,Productivity, andSecurityLearn how Citrix ShareFile deliversbusiness continuity across deviceswhile reducing risk.ShareFile.com

Data fuels workforce productivity. But corporate datatypically resides in disparate silos spread acrosson-premises networks and cloud repositories.Knowledge workers are forced to repeatedlydisrupt daily workflows to gather informationfrom this data sprawl — a time-consumingand inefficient activity that diminishesproductivity. They need a single point ofaccess to all data sources, available from anydevice, where they can share and manipulatethe content resources required to dotheir jobs.Consumerization and digital transformationhave redefined the nature of work.Millennials, now the largest group in a highlydispersed workforce, rely on a combinationof corporate and personal smart devices,mobile and cloud technologies, productivityand collaboration apps, and next-genworkspaces to do their jobs effectively —anytime and anywhere. These digital nativesrequire flexible tools that enable them toinstantly access and share documents on thego, facilitating and accelerating the criticalbusiness workflows that empower them towork smarter and faster.Balancing Mobility, Productivity,and SecurityThe evolution of the brick-and-mortarcorporate environment into an interconnectedweb of dynamic digital workspaces spreadacross countries and continents demandsnew ways to share information and ideas.Employees exchange files becausedocumentcentric collaboration is a criticalcomponent of broader business processesdesigned to enable work teams tocommunicate on demand, add value, andmaintain continuity. Document workflowsdrive and sustain productivity.While facilitating the instant access thatboosts productivity, organizations mustremain focused on protecting sensitivedata and intellectual property. In orderto safeguard a company’s critical assetsand comply with regulatory requirementsand corporate security policies, IT mustcontinuously monitor and control all userfile-sharing activity. This mandate mayconflict with the productivity priority, andsecurity becomes more difficult to enforcewhen employees depend on consumer-gradepublic file-sharing services to mobilize data.Workers often bypass security controls togain remote access to data and apps theyneed to do their jobs, but in doing so, theyexpose the organization to significant risks.Employee negligence, typically unintentional,is nevertheless the biggest cause of databreaches, and end users are the weakest linkin the security chain.This places corporate IT departmentsbetween a rock and a hard place. If IT blockspersonal cloud file-sharing accounts withoutproviding a sanctioned and user-friendlyalternative, business productivity will suffer,but allowing the continued use of vulnerabletools is not a viable option. Savvy companieswill deploy a single powerful enterprise filesync and sharing (EFSS) solution that expertlybalances essential comprehensive securitywith the rich, seamless, consumer-like userexperience today’s engaged employeesexpect and require to collaborate effectivelyand maximize productivity.According to a recent Ponemon* survey,72 percent of respondents agree an EFSS isimportant to reducing data security risks.ShareFile.com White Paper 5 Ways to Balance Mobility Productivity, and Security2

ShareFile Secure content collaboration forthe modern mobile workforceFive Ways ShareFileBalances Mobility,Productivity, and SecurityShareFile.com White Paper 5 Ways to Balance Mobility Productivity, and Security3

1. Secure File SharingPoint. Click. Share. That's how simple it is for users to syncand share documents internally and externally on any device.ShareFile provides industry-leading security,auditing capabilities, and compliancecontrols for safe content sharing, allowingorganizations to safeguard data, documents,content, users, and devices with one solution.IT can control, authenticate, track, and reporton who accesses, views, shares, edits, deletes,downloads, and uploads files based on userlocation, role, and device criteria. Lost, stolen,or otherwise potentially compromised mobiledevices can be locked or wiped remotely,ensuring that proprietary data is not leakedbeyond critical borders.outside the organization. At the same time,IT maintains the visibility required to protectsensitive corporate data assets.The ShareFile Plugin for Microsoft Outlookeliminates the size limitations and riskexposure associated with exchanging largefiles via email. Attachments are convertedto links with expiration dates, simplifyingand securing sharing activities inside andInformation Rights Management (IRM): Theauthentication process follows the file itself,ensuring secure access to sensitive contentonly by intended recipients. Editing, printing,screen capture, and other activities can berestricted, even after the file is downloaded.Features and Benefits:Multilayer Security: Granular controls protectencrypted data at rest (with AES), in transit(with SSL), and during access and use.Enterprise Key Management (EKM):Company-owned encryption keys alloworganizations to safeguard data withinprivate on-premises and cloud repositories.Data Loss Prevention (DLP): ShareFileintegrates with existing DLP solutionsto restrict access and sharing based onthe classification of content inside files,preventing external sharing of sensitive data.DLP helps organizations enforce regulatedindustry requirements, company governancepolicies, and security parameters for auditreporting and compliance.Security, Global Performance, andRegulatory Compliance: ShareFile ensuresreliable performance everywhere andcompliance with privacy laws and sensitivedata residency requirements (includingHIPAA, HITECH, SOC-2, and FedRAMP InProcess) in regulated industry sectors.Gartner Names Citrix a “Leader” in the Content Collaboration Platforms Magic QuadrantGartner’s Magic Quadrant is based on both the completeness of vision and theability to execute on it. Recognizing a shift in the cloud and content managementmarkets, Gartner has removed its categories of EFSS and Enterprise ContentManagement (ECM) for 2017. Instead, the 2017 Gartner Magic Quadrants examinecompanies in the Content Collaboration Platforms, Content Services Platformsand Digital Experience Platforms spaces. Today’s Content CollaborationPlatforms like Citrix go beyond EFSS to also facilitate team collaboration andcontent workflows.After being recognized for three years in a row as a leader in Gartner’s MagicQuadrant for Enterprise File Synchronization and Sharing (EFSS), we are honoredto continue to be named in the leaders quadrant for Content ManagementPlatforms. Through innovation, Citrix continues to empower our customers toreimagine the way work gets done with the secure deliver of apps and data in ahighly consumable way.This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document isavailable upon request from tent-collaboration-2017.Note: Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendorswith the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed asstatements of fact. Gartner disclaims all warranties.ShareFile.com White Paper 5 Ways to Balance Mobility Productivity, and Security4

2. Access to Files Regardless of LocationManage data in public or private clouds, on premises, or in ahybrid architecture, while accessing and sharing documentswith a single solution.In most organizations, data is scatteredacross on-premises network file shares,cloud storage and management platforms(including SharePoint, Office 365, OneDrivefor Business, Azure, Amazon Web Services[AWS], and Salesforce), and consumerfile-sharing services (including Google Drive,Box, and Dropbox). Companies in all sectors,especially regulated industries like FinancialServices and Healthcare, prefer or arerequired to store some or all corporatedata on premises to enhance performance,reduce costs, and/or comply with datasovereignty restrictions.Giving employees access to this increasinglyfragmented data landscape is a challengebecause every data source requires that itsown website or application be used to viewthe files stored there. ShareFile seamlesslyconnects to data everywhere, regardless ofwhere it resides, delivering secure one-clickaccess for mobile users. In addition, ShareFileis one of the few EFSS offerings that givesorganizations the choice of where tostore files, allowing selection of the optionthat best meets the company’s needs.Features and Benefits:ShareFile StorageZones: Choose where tostore data. Manage it in on-premisesdatacenters, let Citrix manage it in thecloud with Azure or AWS, or adopt ahybrid approach.Restricted StorageZones: Rely on privatedata areas to customize file-sharing activity,restricting access to specific authenticatedinternal users.StorageZone Connectors: Connect tonetwork shares, Microsoft SharePoint,OneDrive for Business, and more, extendingconnectivity to all your digital sharing andcollaboration tools.Agility and Cost Savings: Continue to storeand mobilize data in existing locations — noneed to migrate content. Depend on a singlesolution to increase the speed and decreasethe cost of connecting to data everywhere.ShareFile consistently leads the way as the onlyenterprise-class file sync and share solution thatcan run on any cloud, on-premises, and hybridIT infrastructure.ShareFile.com White Paper 5 Ways to Balance Mobility Productivity, and Security5

3. Document Workflows & CollaborationStop email chains and save storage by reducing the numberof attachments. Gather feedback, approvals, and electronicsignatures with a single solution.Take the complication out of collaboration.Avoid confusing email trails, bottlenecks, andmissed deadlines. ShareFile goes beyondmobilizing data to facilitate critical workflowsoperating inside and outside the organization.While many EFSS solutions offer table-stakescapabilities like internal document sharing,ShareFile supports and secures externalcontent collaboration scenarios withcustomers, partners, suppliers, outsourcedservice providers, and others.Features and Benefits:Document Management: ShareFile ensuressafe exchange of internal and external-facingdocuments including contracts, proposals,training tools, onboarding paperwork,performance reviews, marketing collateral,sales presentations, and product information.ShareFile’s simple, customized, intuitive userinterface integrates document workflows andempowers teams to get more done faster.Built-in co-authoring, feedback, and approvalprocesses give colleagues a convenient hub tocollectively create, review, modify, annotate,and track document changes in real time.Version Control: Collaborators can trackdocument changes across multiple datasources and devices.Automated Notifications: Project teammembers receive reminders for review andapproval requests.Workflow Automation: Document-basedbusiness processes are continuously improvedin constantly evolving environments.Electronic Signature: Users can automaticallysend documents for feedback, approval, andelectronic signature directly from ShareFile.“ Citrix understands that subscribers usingShareFile need a service that respects establishedworkflows and is low-friction for the end user.Focusing on the customer experience is both aproductivity and security consideration.”Christopher Kissel Industry Analyst Frost & SullivanShareFile.com White Paper 5 Ways to Balance Mobility Productivity, and Security6