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Harnessing Dataand Analytics:Empowerment orAnarchy?Carlie IdoineApril 9th, 2019
From enabling ITBI Society
To enabling theInformation Superhero Hard things easy Be the information superhero
To enabling everyone:Augmented Intelligence Smart Pervasive In context
Key Issues1. What is the state of the D&A market today?2. What emerging trends and best practices are driving success?3. Where is the cutting edge moving and how do you prepare?INTERNAL or RESTRICTED4 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Key Issues1. What is the state of the D&A market today?2. What emerging trends and best practices are driving success?3. Where is the cutting edge moving and how do you prepare?INTERNAL or RESTRICTED5 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
First Wave of DisruptionPervasiveness of ML-Enabled AdvancedInsight on All DataHighSemantic LayerBased PlatformsIBM CognosOBIEE*Microsoft SSAS/SSRS**MicroStrategySAP BusinessObjectsLowMonths* Oracle Business Intelligence Enterprise Edition**Microsoft SQL Server Analysis Services/SQL Server Reporting Services6 2017 Gartner, Inc. and/or its affiliates. All rights reserved.Days/HoursTime to Advanced InsightInstant/In-Line
The Visual-Based Data Discovery Market DisruptionPervasiveness of ML-Enabled AdvancedInsight on All DataHighVisual-Based DataDiscovery PlatformsSemantic LayerBased PlatformsIBM CognosOBIEE*Microsoft SSAS/SSRS**MicroStrategySAP BusinessObjectsTableauQlikMicrosoft Power BITIBCO SpotfireLateLowMonths* Oracle Business Intelligence Enterprise Edition**Microsoft SQL Server Analysis Services/SQL Server Reporting Services7 2017 Gartner, Inc. and/or its affiliates. All rights reserved.Days/HoursTime to Advanced InsightInstant/In-Line
We Are at a Market Disruption PointHigh2 to 5 Years 2015Visual-Based DataDiscovery PlatformsSemantic LayerBased PlatformsEarlySalesforce Einstein Discovery StoriesThoughtSpotMicrosoft Power BI (Quick Insights)IBM Watson AnalyticsSAP Analytics CloudYellowfinBig SquidOracle Analytics e of vendors not exhaustive8 2017 Gartner, Inc. and/or its affiliates. All rights reserved.Days/HoursTime to Advanced InsightInstant/In-LineAugmentedData ScienceIBM CognosOBIEEMicrosoft SSAS/SSRSMicroStrategySAP BusinessObjectsTableauQlikMicrosoft Power BITIBCO SpotfireAugmentedAnalyticsAugmentedData DiscoveryPervasiveness of ML-Enabled AdvancedInsight on All DataToday
The Future of Data & Analytics Is Augmented AnalyticsPervasiveness of ML-Enabled AdvancedInsight on All DataHigh2 to 5 YearsToday 2015Visual-Based DataDiscovery Platforms 2000 1990Semantic LayerBased edAnalyticsMachine LearningAutomationPervasive Autodescriptive,DiagnosticPredictive, PrescriptiveIT-Led DescriptiveLowMonths9 2017 Gartner, Inc. and/or its affiliates. All rights reserved.Days/HoursTime to Advanced InsightInstant/In-Line
Machine learning (ML)and artificial intelligence(AI) projects: Grant organizations the superpowersto classify and predict in waysworkers cannot achieve alone. From “what happened?” and “why?”to “what’s next?” and “what’s best?” Integrated into the business in a waythat is automated and optimized
Why So Much Interest in Analytics, MachineLearning and AI Now?High-PerformanceComputingCloudOpen SourceNew AlgorithmsBig DataProven ROIDigital DisruptionINTERNAL or RESTRICTED11 11 2018Gartner,Inc. Inc.and/orits affiliates.All rightsreserved. 2018Gartner,and/orits affiliates.All rightsreserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Key Issues1. What is the state of the D&A market today?2. What emerging trends and best practices are driving success?3. Where is the cutting edge moving and how do you prepare?INTERNAL or RESTRICTED12 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Hype Cycle for BI and Analytics, 2018PrescriptiveAnalyticsAugmented Data DiscoveryEmbedded AnalyticsNew Data SourcesServwareNew Use ceData andAnalyticServicesLogical DataWarehouseImmersiveAnalytics13New Processing Technologies 2017 Gartner, Inc. and/or its affiliates. All rights reserved.From "Hype Cycle for Analytics and Business Intelligence, 2018" 23 July 2018 (G00340330)Mobile AppAnalyticsMobile BIText AnalyticsNew UsersNew Delivery Models1,000's of New Vendors
Keep the Four Pillars in MindBusiness OutcomesInformation ManagementFoundationOrganizationFact-BasedDecision MakingAppropriate ology): Data Governance Business and IT Team Roles Information as an Asset EIM Individual Skills Instinct vs. Analytics Information-Driven Enterprise Centralized or Decentralized Management and GovernanceThe Information-Driven Enterprise14 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Integrated Toolset andDelivery Platform Not Silos of Capability
Consider the Complete Data &Analytics PipelineDataAcquireInsightOrganizeAnalyzeINTERNAL or RESTRICTED15 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.ActionDeliverImpactMeasure
Focus on Real Organizational Needs:Goals Organizations Pursuing with ML and AIImprovedspeed and efficiencyBetter dataprocessing and analyticsEnhance customerexperience and engagement"Process improvement and efficiency —"Use AI for predictive analytics and"Customer care andensuring staff are better utilized onhandling huge amount of event logsservice desk optimization."value-add processes."and tickets we have to processon a daily basis.""New customer services or"Reduce operating costs and"Leveraging the treasure trove ofsignificantly enhance processincrease operating efficiencies."unstructured data for analysiseffectiveness/value/cost savings."and future efficiencies."Base: n 79 Gartner Research Circle Members/Excludes 'blanks'Q. Lastly, what specific business goal or objective is your organization trying to address with AI?INTERNAL or RESTRICTED16 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Key Issues1. What is the state of the D&A market today?2. What emerging trends and best practices are driving success?3. Where is the cutting edge moving and how do you prepare?INTERNAL or RESTRICTED17 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
SPAs: What Will the Market Impact Be? By 2020, organizations that offer users access to a curated catalog of internal andexternal data will realize twice the business value from analytics investments than thosethat do not. By 2020, 50% of the analytic queries will be generated using search, NLP or voice or willbe autogenerated. By 2020, 30% of today's data scientist tasks will be automated and the number of citizendata scientists will grow five times faster than the number of highly skilled data scientists. By 2021, the number of users of modern BI and analytics platforms that are differentiatedby augmented data discovery capabilities will grow at twice the rate of those that are not,and will deliver twice the business value. By 2022, more than half of major new business systems will incorporate continuousintelligence that uses real-time context data to improve decisions.INTERNAL or RESTRICTED18 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Common ThemesIntelligent19Emergent 2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.Scale
Where is the Cutting Edge Moving?PervasivenessComplex,Comprehensive DataNew BuyingPatternsAugmentedAnalyticsContinuum ofAnalytic CapabilitiesBetterDecisions20 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Where is the Cutting Edge Moving?PervasivenessComplex,Comprehensive DataNew BuyingPatternsAugmentedAnalyticsContinuum ofAnalytic CapabilitiesBetterDecisions21 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Smarter Business AnalyticsVisual Perception andBrain Research22 2017 Gartner, Inc. and/or its affiliates. All rights reserved.Advanced Analytics, NaturalLanguage, Machine Learning
Modern Analytics and BI TodayPrepare DataManual data preparation, dataquality, enrichment catalogingShare andOperationalize FindingsDashboards, storytelling, collaborationDepends on user to interpret results23 2017 Gartner, Inc. and/or its affiliates. All rights reserved.ModernAnalyticsand BIFind Patterns in DataManual exploration of data usinginteractive visualizationManual feature engineering andmodel building
What Changes With Augmented AnalyticsAugmented Data PreparationPrepare DataAlgorithms detect schemas, profile,catalog and recommend enrichment,data lineage and metadataShare andOperationalize FindingsInsights are narrated in natural languageor visualizations to focus user on what isimportant and actionableEmbedded in apps or conversational UIAugmentedAnalyticsFind Patterns in DataNatural-language queryAlgorithms find all relevant patterns in dataFeatures are autoselectedModels are autoselectedCode is autogeneratedAugmented Data DiscoveryAugmented Data Science and ML24 2018 Gartner, Inc. and/or its affiliates. All rights reserved.
25 2018 Gartner, Inc. and/or its affiliates. All rights reserved.
Where is the Cutting Edge Moving?PervasivenessComplex,Comprehensive DataNew BuyingPatternsAugmentedAnalyticsContinuum ofAnalytic CapabilitiesBetterDecisions26 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Analytic Businesses Are Concerned With More ThanJust Transaction DataEmailTransactionsOperationalEnterprise"Dark ommercialWeatherIndustryPopulationSentimentSocial MediaEconomicNetworkRelational data warehouse no longer sufficient.Logical data warehouse, big data, NoSQL.27 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Data Gravity Pulls BI and Analytics to the CloudSupplier's dataCustomer's dataHuman resourcesCloud BIFinanceOn-premisesBISupply chainOn-premises dataExternal or cloud data Elastic scale needed for Pervasive Use More data sources move to the cloud, so will BI and analytics — "Data Gravity." Hybrid BI deployments will become the norm as each solution finds its sweet spot. Line of business buyers more ready to adopt cloud BI than IT.28 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Invest in Data Literacy to Drive a Data-DrivenCultureThe ability to read,write and communicatedata “in context”.INTERNAL or RESTRICTED29 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Where is the Cutting Edge Moving?PervasivenessComplex,Comprehensive DataNew BuyingPatternsAugmentedAnalyticsContinuum ofAnalytic CapabilitiesBetterDecisions30 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Pervasive: Embedded and MobileINTERNAL or RESTRICTED31 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Pervasive: Pushing Analysis to Where ConsumedINTERNAL or RESTRICTED32 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Where is the Cutting Edge Moving?PervasivenessComplex,Comprehensive DataNew BuyingPatternsAugmentedAnalyticsContinuum ofAnalytic CapabilitiesBetterDecisions33 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Market-Created SolutionsINTERNAL or RESTRICTED34 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Convergence of Analytics Services and SoftwareService ProviderSoftware ware"Single Vendor35 2018 Gartner, Inc. and/or its affiliates. All rights reserved.Software
Where is the Cutting Edge Moving?PervasivenessComplex,Comprehensive DataNew BuyingPatternsAugmentedAnalyticsContinuum ofAnalytic CapabilitiesBetterDecisions36 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Four-Tier Analytic Architecture Supports Functional ClustersInformation PortalReportsDashboardsAnalyticsWorkbenchData ScienceLaboratorySelf-Service AnalyticsCitizen& Data Preparation Data ScienceAdvancedAnalyticsDecision n Credible Consistent Agile Insightful Advanced Comprehensive Automated Optimized Monitor Explore Investigate Industrialize Detailed DataIT/OTAudioImage Local Data MartsEnterprise DW37 2018 Gartner, Inc. and/or its affiliates. All rights reserved.Ad Hoc FilesSocialOpen DataExternal Data ProvidersTextInformation
Recommendations Understand the definition, emerging trends, best practices and cutting edgetechnologies for analytics– And share your knowledge Use packaged analytic applications, embedded analytics and augmented analyticsfor broader business impact Empower data scientists and the citizen community– But in a managed way– Across the analytic pipeline and all 4 pillars Monitor analytics marketplaces, services and offerings as they evolveINTERNAL or RESTRICTED38 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
CollaborationIs KeyBegin With theEnd in Mind39 2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Data and Analytics hasTransformative PowerGuide Every InteractionEnsure BetterOutcomesData andAnalyticsat theCenter ofEverythingDrive EveryProcessInform Every Decision
Recommended Gartner Research Augmented Analytics Is the Future of Data and AnalyticsRita Sallam, Carlie Idoine and Cindi Howson (G00375087) Maximize the Value of Your Data Science Efforts by Empowering CitizenData ScientistsCarlie Idoine and Erick Brethenoux (G00343732) Build a Comprehensive Ecosystem for Citizen Data Science to DriveImpactful AnalyticsCarlie Idoine (G00375359) Hype Cycle for Analytics and Business Intelligence, 2018Jim Hare and Kurt Schlegel (G00340330) Hype Cycle for Data Science and Machine Learning, 2018Peter Krensky and Jim Hare (G00340329)INTERNAL or RESTRICTED41 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Thank You!INTERNAL or RESTRICTED42 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
IBM Cognos OBIEE Microsoft SSAS/SSRS MicroStrategy SAP BusinessObjects Tableau Qlik Microsoft Power BI TIBCO Spotfire Today 2 to 5 Years Yellowfin ry Salesforce Einstein Discovery Stories ThoughtSpot Microsoft Power BI (Quick Insights) IBM Watson Analytics SAP Analytics Cloud Big Squid Oracle Analytics Cloud SparkBeyond DataRobot H2O Early .
