Procedure Manual - Nccer Sf

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urity letter.creditation is nontransferable from oneanization to another.not translate any NCCER materials.ncludes assessments, performance verions, practical examinations and anydocumentation/materials produced byER.NCCER MOBILE CRANE OPERATORmaintain internal written policy/proceCERTIFICATIONdocument for theadministrationPROGRAMandol of its assessment program. An orgaon’s internal policy must meet or exceedER’s Accreditation Guidelines. This policyinclude, at a minimum, how the organin/Primary Administrator Julywill 2020addressllowing topics:ohibiting the use, possession, concealnt, or sale of drugs, controlled subnces, alcohol, and firearmsmpliance with US federal regulationsch as ADA and EEO), or applicable nanal regulations in other countriesevances/complaints processPROCEDURE MANUALNCCER – 2016 EditionNATIONAL CENTERfor CONSTRUCTIONEDUCATION and RESEARCHAffiliated with the University of Florida

13614 Progress BoulevardAlachua, FL 32615Phone: (888) 622-3720support@nccer.orgCopyright 2018 by the National Center for Construction Education and Research (NCCER). All rightsreserved. Manufactured in the United States of America. This publication is protected by Copyright, andpermission should be obtained from NCCER prior to any prohibited reproduction, storage in a retrievalsystem, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, orlikewise. To obtain permission(s) to use material from this work, please submit a written request to NCCERProduct Development, 13614 Progress Blvd., Alachua, FL 32615.

riesthat all requiredto NCCER at thefollow through topaid upon receipt.Forewardtional regulations in other countries Grievances/complaints processNCCER – 2016 EditionNCCER is a not-for-profit 501(c)(3) education foundation. NCCER has already established AccreditationGuidelines and a Procedures Manual for the National Craft Assessment and Certification (NCACP) Program.The policies and procedures found in this document are in addition to previously approved Guidelines andProcedures defined by NCCER for Accredited Assessment Centers (AACs) participating in the program. Thefollowing policies and procedures are inherent to the Mobile Crane Operator Certification Program, althoughpreviously established policies do exist and should continue to be followed. NCCER Certification ProgramEndorsed AACs should always follow the established guidelines and/or procedures when delivering theProgram.on

that all requiredto NCCER at thefollow through topaid upon receipt.tional regulations in other countries Grievances/complaints processTable of ContentsNCCER – 2016 EditionForeward1.0.0 INTRODUCTION1.1.0 Terms and Definitions. 91.2.0 Purposes of the Program.101.3.0 Crane Operator Certification Board.101.4.0 Development of the Program.101.5.0 Objectives of Mobile Crane Operator Certification.111.6.0 National and State Recognition.112.0.0 REQUIREMENTS2.1.0 Mobile Crane Assessment Center Endorsement.132.2.0 Mobile Crane Practical Examiner Qualifications.132.3.0 Required Space for Conducting Mobile Crane Practical Examinations.142.4.0 Crane Requirements.142.5.0 Required Equipment for Conducting Mobile Crane Practical Examinations.142.6.0 Practical Examination Safety.152.7.0 Mobile Crane Practical Examiner Responsibilities.152.8.0 Mobile Crane Practical Examiner Liability.162.9.0 Mobile Crane Practical Examiner Instructions.163.0.0 POLICIES AND PROCEDURES3.1.0 Methods of Evaluation.173.2.0 Certification Policies.173.3.0 Confidentiality of Information.173.4.0 Mobile Crane Operator Certification Criteria. 183.5.0 Assessment. 183.6.0 Practical Examination.193.7.0 Scoring.193.8.0 Retest Policy. 203.9.0 Certification and Testing Timeframes. 203.10.0 Recertification. 203.11.0 Certification Action. 20

ies3.12.0 Changes During Period of Certification. 213.13.0 Revocation of Certification. 213.14.0 Reapplication. 213.15.0 Appeal. 223.16.0 Program Administration. 223.17.0 Record Retention. 224.0.0 FORMS4.1.0 Resources and Forms. 234.2.0 Application for Mobile Crane Practical Examination. 234.3.0 Mobile Crane Practical Examiner Verification of Qualifications. 234.4.0 Mobile Crane Practical Examiner Acceptance of Responsibilities and Liabilities. 234.5.0 Incident Report Form.234.6.0 Registration & Release Form. 234.7.0 Mobile Crane Certification Matrix. 23on

MOBILE CRANE OPERATOR CERTIFICATION PROGRAM4August 2018

onMOBILE CRANE OPERATOR CERTIFICATION PROGRAMding balance forinvoice date, thepayment is notsuspension, theport by Auguste communicatedbmitted by Desuspended.1.1.01.0.0INTRODUCTIONTerms and Definitionsual maintenanceAccreditation – Confirmation and recognition by NCCER of construction and maintenance training and/or assessment programs that meet established minimum standards and criteria for program design/ee is not paiddate, the AACadministration.Assessment Center (AAC) – An entity accredited by NCCER to deliver the National Craftwithin 90 Accrediteddaysl be terminated.Assessment and Certification Program (NCACP) and receive industry-recognized credentials.ately if the PriAnti two-block device (A2B) – A device that provides warnings and prevents two-blocking, whiche organization.occurs when the hook block or headache ball makes contact with the sheaves at the bottom tip.ding change ofstatus. ThisCandidatein– An individual who meets the requirements for mobile crane certification testing.uisitions and/orCertified (Crane Specific) – An individual who has successfully completed all components of thehanges, the AACNCCER Mobile Crane Operator Certification Program including the assessment and applicable practicalto NCCER andexamination(s).of business andnd/or notarizedCertifier – NCCER is ultimately the entity issuing certification; however, the program is delivered via aof Mobile Crane Endorsed Accredited Assessment Centers, which have successfully met theerable fromnetworkonespecific criteria stipulated by NCCER procedures to deliver the Mobile Crane Operator Certification Program.CER materials.Crane Operator Certification Board – The body responsible for dealing with policy and proceduralerformance verations and issuesany regarding the Mobile Crane Operator, Tower Crane Operator, Rigger and Signal Person CertificationPrograms.als producedbyCrane Type – Any crane category as specified in the ASME B30 standards.en policy/proceministration Loadand Moment Indicator (LMI) – A device on a crane that takes various signals as input and comparesgram. An orgathem to a defined set of parameters based on the machine’s load chart and design limitations.t meet or exceedines. This policyMobile Crane Practical Examiner – The individual certified by NCCER to deliver practical examinationshow the organithat determine successful completion of the practical requirements for mobile crane operator certification.or will addressNational Center for Construction Education and Research (NCCER) – A not-for-profit 501(c)(3)ession, concealfoundation serving the construction and maintenance industries. NCCER is supported by majorcontrolled educationsubtrade associations, contractors, and industry sponsors.mseral regulationsCraft Assessment and Certification Program (NCACP) – A program developed byr applicableNationalnacountries NCCER to assess the journey-level knowledge and skills of craft professionals and provide task-specificcessfeedback for knowledge and skills upgrade training.6 EditionOperator – A crane operator, as defined in OSHA 29 CFR 1926 and in the ASME B30 standards.NCCER – 2020 Edition9

MOBILE CRANE OPERATOR CERTIFICATION PROGRAMProcess One: If the AAC has an outstanding balance formore than 90 days after the invoice date, theThe AAC may apply to add an internationalAAC will be suspended. If payment is notAuthorized Assessment Site (AAS) and providereceivedMobilewithinCrane90 daysof suspension,oversightof internationalfrom componentthe US.PracticalExamination– Thetrainingperformanceof the NCCEROperator,Tower odstandingCrane Operator and/or Rigger & Signal Person Certification Programs.with NCCER in the US for all programs. Each4. Must complete the annual report by Augustinternationallocation addedto the accreditationPrimaryAdministrator– An individualcertified as a Master31TrainerAdministratorwho iseach andyearAssessmentunless otherwisecommunicatedmust havethebetweenrequiredancertifiedthe primaryliaisonAAC andpersonnelNCCER. andby NCCER.must be approved through the AAS registration If annual report is not submitted by Deprocess prior to delivering any NCCER assessmentscember 31, the AAC will be suspended.1.2.0and/orPurposesof By completing this process, the AAC assumes5. Must submit payment of annual maintenanceThe goalsof the NCCERMobile onsibilitiesand liabilitiesallfee eachare:January.internationalAASs. To enhance the practice and profession of mobile craneoperationthrough the establishmentof If annual maintenancefee is not paidand reliable certification instruments.ProcessvalidatedTwo:within 90 days of invoice date, the AACwillworkbe suspended.Internationallocationsmaycompetencyapply for accreditation To directlypromoteof operation and a ion.Such Ifpaymentnotwithindays To organize and implement a comprehensive certification programisforthereceivedqualificationof 90mobilelocations must go through the application processof suspension, the AAC will be terminated.crane operators.as defined in the Accreditation Guidelines and will6. Must notify NCCER immediately if the Pri To promotethe developmentof allknowledgebe responsiblefor compliancewith thepolicies and skills of those interested in the mobile cranemary Administrator leaves the organization.and proceduresof anprofession.AAC. Once accredoperatingrequiredand hoistingited, theAAC assistanceis consideredto be in- having7. regulatoryMust notifyNCCERregardingchangeTointernationalprovide technicalto agenciesauthorityapplicableto testingandofdependent of the US-based organization, with itsownership or organizational status. This incertification of mobile crane operators.own distinct liabilities and responsibilities.cludes buyouts, mergers, acquisitions and/orexecutive turnovers.Existing OperatorAACs may notdeliver assessmentsor1.3.0 CraneCertificationBoard For organizational name changes, the AACdeliver performance verifications internationallysubmitto NCCERandunderOperatortheir US Certificationaccreditation.PleasecontactThe CraneBoardis thebody theresponsible formustdealingwith notificationpolicy and ERCustomerServicedepartmentfor .The Crane Operator Certification Board is charged withandthecertificate of insurance and/or notarizedinformation.following responsibilities:security letter. Proposing policies, procedures, and criteria to NCCER’sBoard of Trusteesfor approval. TheBoard Accreditationis nontransferablefromoneorganizationtoanother.of changestobemadeinthemtosecTion Twoassure continuity in the certification process. 8. Must not translate any NCCER materials.This includesassessments,performance Overseeing the administration of the certification processbased onpolicies, procedures,andver2.0.0 criteriaAccreditedAssessment ed in advance by the NCCER Board of Trustees. The Crane Operator CertificationresPonsibilitiesother documentation/materials produced byBoard shall make final decisions on certification actions.NCCER.1. Must maintain the security of all assessmentsordered.9. Must maintain internal written policy/proce1.4.0 Developmentof the Programdures document for the administration and2. Must not use any portion of an assessmentcontrolof meetsits assessmentprogram.orgaNCCER hichor exceedscurrent AnASMEor performance verification without 30 standardsOSHAregulations.consentandfromNCCER.All assessments, perNCCER’s Accreditation Guidelines. This policyformance verifications and practical examsmustinclude, ata minimum,howthe g strictprofessionaltesting guidelinesendorsedby theAmericanare rwilladdressNCCER.PsychologicalAssociation. All development phases involved subject matter experts (SMEs) who representedthe following topics:their 3.respectivetechnicalareas.Prov, NCCER’spartner,psychometricians to monitor testMust remainin goodfinancialstandingwith provides Prohibiting the use, possession, concealNCCER.developmentand performance on an ongoing basis, in conjunctionwith orNCCER.ment,sale of drugs, controlled sub If additional documentation is required (i.e.,stances, alcohol, and firearmsPO #, project name/#, etc.) for an invoice Compliance with US federal regulationspayment to be processed, it is the AAC’s(such as ADA and EEO), or applicable naresponsibility to ensure that all requiredtional regulations in other countriesinformation is provided to NCCER at the Grievances/complaints processtime of the order and to follow through toensure that the invoice is paid upon receipt.10 4NCCERNCCER––20202016 EditionEdition

ding balance forinvoice date, thepayment is notsuspension,1.5.0theMOBILE CRANE OPERATOR CERTIFICATION PROGRAMObjectives of Mobile Crane Operator CertificationThe purpose of the Mobile Crane Operator Certification Program is to identify those individuals withport by Auguste communicatedprofessional knowledge and skills worthy of being designated as a Certified Mobile Crane Operator. Inkeeping with the procedures, the Mobile Crane Operator Certification Program is intended to accomplish thebmitted byfollowingDespecific objectives:suspended.ual maintenance Identify mobile crane operators who meet minimum criteria for certification. Stimulate the improvement of mobile crane operation and establish it as a certifiable profession.ee is not paiddate, the AAC1.6.0 National and State Recognitionwithin 90 NCCERdaysand its SMEs have participated on various subcommittees to assist in the development of ASMEl be terminated.standards. This participation ensures the timely and proper application of these procedures.ately if the Prie organization.The wide acceptance of NCCER by many local, state and national organizations, and by employers of craneoperatorsin many states, is evidence of the cooperation and respect of the institutions and organizationsding changeofstatus. Thisconcerned.inuisitions and/orNCCER’s Mobile Crane Operator Certification Program is formally recognized by OSHA and accredited by theAmerican National Standards Institute (ANSI).hanges, the AACto NCCER andof businessTheandNCCER Registry System maintains records of assessment and practical examination results and issuesnd/or notarizedcredentials for successful completions through a network of Accredited Assessment Centers (AACs). Allrecords are securely stored in the Registry System.erable from oneThe criteria for the Mobile Crane Operator Certification Program were developed based on current ASMECER materials.B30 standards, OSHA regulations, state regulations, manufacturer expectations, and employer expectations.erformance verations and anyals produced byen policy/proceministration andgram. An orgat meet or exceedines. This policyhow the organior will addressession, concealcontrolled submseral regulationsr applicable nacountriescess6 EditionNCCER – 2020 Edition11

onMOBILE CRANE OPERATOR CERTIFICATION PROGRAMding balance forinvoice date, thepayment is notsuspension, theport by Auguste communicatedbmitted by Desuspended.2.1.02.0.0REQUIREMENTSMobile Crane Assessment Center Endorsementual maintenanceAccredited Assessment Centers interested in offering the Mobile Crane Operator Certification Program mustcomplete the Endorsement process as outlined in the NCCER Accredited Assessment Center Guidelines &ee is not paidNCACP Procedures.date, the AACwithin 90 2.2.0days Mobile Crane Practical Examiner Qualificationsl be terminated.The Primary AAC Administrator is responsible for evaluating the qualifications of the Mobile Crane Practicalately if the PriExaminer candidate prior to submitting the verification of qualifications in the Registry System.e organization.ding changeofIn orderfor Mobile Crane Practical Examiner candidates to be certified by NCCER, they must:status. This in- Be affiliated with a Mobile Crane Endorsed AAC;uisitions and/or Have at least four years of mobile crane-related experience or equivalent education/training,documented and verified by NCCER;hanges, the AACto NCCER and Primary Administrator AND Mobile Crane Practical Examiner candidate MUST attend a mandatoryof business andNCCER Policy & Procedure webinar;nd/or notarized Successfully pass either the Telescopic Boom Crane or Lattice Boom Crane assessment, prior toattending Mobile Crane Practical Examiner Training;erable from one Successfully complete the Mobile Crane Practical Examiner Training Program, which includeswritten and performance exams;CER materials. Have current Master Trainer, Craft Instructor, or Assessment Performance Evaluator Certificationerformance verOR successfully complete the NCCER Instructor Certification Training Program (ICTP) or theations and anyals produced byAssessment Performance Evaluator Training program.Mobile Crane Practical Examiner certification is valid for three years from the latest of the following:en policy/proceministration and Date of certificationgram. An orga- Date last mobile crane practical examination was processed into the registryt meet or exceedines. This policyCertification is maintained by administration and processing into the registry of at least one applicablehow the organipractical examination every three years. If Mobile Crane Practical Examiner certification expires, theor will addresscandidate must successfully retake the Mobile Crane Practical Examiner Training Program. If Mobile CranePractical Examiner certification has been expired for more than 1 year, then ALL initial Mobile Crane Practicalession, concealcertification requirements will have to be met.controlled Examinersubmseral regulationsIn order to avoid any conflict of interest and to maintain the integrity of the program, Mobile Craner applicablePracticalnaExaminers must not train the same candidates whom they assess or examine.countriescess6 EditionNCCER – 2020 Edition13

MOBILE CRANE OPERATOR CERTIFICATION PROGRAMProcess One: If the AAC has an outstanding balance formore than 90 days after the invoice date, theThe AAC may apply to add an internationalAAC will be suspended. If payment is notAuthorized Assessment Site (AAS) and providereceivedwithin 90days of suspension, theoversightofinternationaltrainingfromtheUS.2.3.0 Required Space for Conducting Mobile CranePracticalExaminationsAAC will be terminated.Such organizations must be in good standingNCCERin the US forall toprograms.EachTherewithshouldbe unobstructedspaceperform allpractical4.tasks.Must complete the annual report by Augustinternational location added to the accreditation31 eachyear unlesscommunicated The ground level topography beneath the crane shouldbe within1% tootherwise2%.must have the required certified personnel andbyNCCER. beGroundcompactionbe adequatefor the crane type.mustapprovedthroughshouldthe AASregistration If distanceannual reportis not submittedby atDe Thecraneshould alwaysbe kept1.5 times the requiredfrom energizedpower linesallprocesspriorto deliveringany /ortimes.performance verifications internationally.By completing this process, the AAC assumes5. Must submit payment of annual maintenancecompliance responsibilities and liabilities for allfee each January.internationalAASs.2.4.0Crane Requirements If annual maintenance fee is not paidProcess Two:within 90 days of invoice date, the AACBefore using a crane, the Practical Examiner must ensure:will be suspended.International locations may apply for accreditation The cranehasUS-basedcurrent andvalid inspectionindependentof theorganization.Such documents. If payment is not received within 90 days Thecranenot thehaveapplicationany currentdeficiencies to loadbearing, loadhandlinglocationsmustgodoesthroughprocessof suspension,thecontrollingAAC willorbeloadterminated.as ts.6. Must notify NCCER immediately if the Pribe responsiblefor devicescompliancewith thepolicies as designed (i.e. A2B, LMI, backup alarms). The safetyinstalledare allfunctioningmary Administrator leaves the organization.and procedures required of an AAC. Once accred Therearenovisiblehydraulicfluidleaks.ited, the international AAC is considered to be in7. Must notify NCCER regarding change of No jibsor extensionsare erected. with itsdependentof theUS-based organization,ownership or organizational status. This inowndistinctliabilitiesandresponsibilities.cludes buyouts,mergers, acquisitions and/or No testing from the jib is allowed if a jib is installed/erectedon the crane.executiveturnovers. Site conditionsfor administeringpractical examination.ExistingAACs mayarenotappropriatedeliver assessmentsor Fororganizationalchanges,the AACdeliverperformanceverifications Additionalsupportmatting isinternationallyplaced under outriggersor crawlertracks if namerequiredby groundmustsubmitnotificationtoNCCERandunder conditionstheir US accreditation.Please contact theor site ER Customer Service department for on.2.5.0Required Equipment for Conducting MobilesecurityCranePractical Examinationsletter. ProtectiveAccreditationis nontransferablefromhardoneAll practical examiners are required to wear appropriate PersonalEquipment(PPE), visibilitywohat, ANSI-approvedglasses,vest, and hearing protection.8. Must not translate any NCCER nceverBefore conducting any practical exams, the CPE must ensure thefollowingequipmentis available2.0.0 Accredited Assessment centerifications,practicalexaminationsandanyand in good working order:resPonsibilitiesother documentation/materials produced by Clipboard (only required if using paper test)NCCER.1. Must maintain the security of all assessments Three #2 pencils (only required if using paper test)ordered.9. Must maintain internal written policy/proce Pencil sharpener (only required if using paper test) dures document for the administration and2. Must not use any portion of an assessment Two 150-foot tape measures (or equivalent)control of its assessment program. An orgaor performance verification without writtennization’s internal policy must meet or exceed Onestopwatchconsent from NCCER. All assessments, perNCCER’s Accreditation Guidelines. This policyformanceverificationsandpractical exams One 2-footcarpenter’slevelmustinclude, at a minimum, how the organiareFivethe 36-inchcopyrightedintellectual tall trafficcones property ofzation/PrimaryAdministrator will addressNCCER. Twenty-four 12-inch (or) 18-inch tall traffic conesthe following topics:3. Mustremaintoinlaygoodstandingwithmay be developedA meansout financial30-inch circles.Circlesusingthetheuse,followingmethods: Prohibitingpossession,concealNCCER.ment, or sale of drugs, controlled sub Spray painting a 30-inch circle using a center pin If additionaldocumentationis required (i.e.,stances, alcohol, and firearms Prefabricatingthe circlesPO #, project name/#, etc.) for an invoice Fabricatingthe circleswithcardboard Compliance with US federal regulationspaymentto be processed,it istheheavyAAC’s(such as ADA and EEO), or applicable na responsibilityThree five-gallon(Industrial/AllPurpose practicalonly)to bucketsensure thatall requiredtionalregulations in other countriesis provided to NCCER at the information1-inch shackle Grievances/complaints processof theorder andfollow through to time48-inchsyntheticwebtoslingensure that the invoice is paid upon receipt.14 4NCCERNCCER––20202016 EditionEdition

ding balance forinvoice date, thepayment is notsuspension,2.6.0theMOBILE CRANE OPERATOR CERTIFICATION PROGRAMPractical Examination SafetyThe Practical Examiner must ensure the following:port by Auguste communicated Candidates are not allowed to operate any equipment except under the direct supervision of aMobile Crane Practical Examiner.bmitted by De- All equipment operation is conducted in accordance with approved facility procedures.suspended. Candidate operation of equipment shall be immediately suspended during unanticipated orual maintenanceabnormal events, accident conditions, or whenever the practical examiner determines thatsuspension is necessary to ensure safe and reliable facility operations.ee is not paid The following are some examples of acceptable reasons for stopping the practical examination.date, the AACThe practical examination includes an area where the Mobile Crane Practical Examiner canindicate testing stopped due to unsafe crane operations.within 90 daysl be terminated. Aberrant behavior, such as suspicion of intoxication (drugs, alcohol) or impaired judgmentfrom prescription or over-the-counter drugsately if the Prie organization. Failure to configure crane for operation, such as: Unable to program Load Moment Indicator (LMI)ding change ofstatus. This in Failure to engage master clutchuisitions and/or Reckless and/or unsafe acts, such as: Uncontrolled swinghanges, the AAC Freefall or uncontrolled block or ball movementto NCCER and Extending boom prior to extending outriggersof business and Retracting outriggers prior to placing boom in proper travel positionnd/or notarized Two-blocking the craneerable from one2.7.0 Mobile Crane Practical Examiner ResponsibilitiesCER materials.erformanceThever-following general responsibilities are required of Mobile Crane Practical Examiners charged withthe mobile crane practical examinations:ations and administeringanyals produced by Terminate the practical examination for any candidate who acts in an unsafe or hazardous mannerand thoroughly document the nature of the unsafe act including time and date of the unsafeen policy/pr

NCCER MOBILE CRANE OPERATOR CERTIFICATION PROGRAM PROCEDURE MANUAL July 2020 4 NCCER - 2016 Edition Process One: The AAC may apply to add an international Authorized Assessment Site (AAS) and provide oversight of international training from the US. Such organizations must be in good standing with NCCER in the US for all programs. Each