Transcription
SkyFile MailShared Hosted Domain PresentationJean-Marc Duc, Senior Product Manager – June 2016
Summary SkyFile Mail Introduction Hosting on SkyFile Mail Server Dedicated domain for ships Shared domain Restrictions References Contact details5/23/2017Connect smarter. Anywhere2
SkyFile Mail Introduction Messaging services developed by Marlink SkyFile servers property of Marlink, hostedat Aussaguel Teleport Handle its own domains, such as:― SkyFile.com― SkyFile.de― SkyFile-c.com Exclusively used on SkyFile Mail servers 20.000 accounts & 12.000 active users5/23/2017Connect smarter. Anywhere3
The Email Address, A Key Element! In the industry, changing the email address of a ship is always a big issue! Why?― The email address is used by a lot of people around the world― Changing the address-books takes ages― It might impact the daily business of ships & companies― Emails can be lost or never delivered Be obliged to change email addresses might prevent closing a deal with anew customer.5/23/2017Connect smarter. Anywhere4
Hosting on SkyFile Mail Server SkyFile Server can host a subdomain if the domain is exclusively used forSkyFile traffic.Example:– Domain name:– SkyFile root-account :– Master m– wordcompany.com is the domain of the company– myfleet.worldcompany.com is the sub-domain solely used for SkyFile trafficRules: DNS MX record set to « mail.skyfile.com » “andrea” must be unique in the SkyFile server DB5/23/2017Connect smarter. Anywhere5
DNS MX Record A mail exchanger record (MX record) is a type of resource record in theDomain Name System (DNS) that specifies a mail server responsible foraccepting email messages on behalf of a recipient’s domain. The set of MX records of a domain name specifies how email should berouted with the Simple Mail Transfer Protocol (SMTP)Source Wikipedia5/23/2017Connect smarter. Anywhere6
Dedicated Domain for Ships SkyFile server can handle a domain name per shipExample:– Root account vessel1.worldcompany.com– Master account: company.comRules: DNS MX record set to mail.skyfile.com No need to get a single: “andrea”– master@andrea.mycompany.com and– andrea@skyfile.com can be managed by the system5/23/2017Connect smarter. Anywhere7
Shared Domain Domain used by the shipping company AND by the ships Mail forwarding to SkyFile Server to be put in place by the requester Email goes to the server of the company firstExample:― andrea@worldcompany.com forwarded to mail.skyfile.com Mail source routing― Outgoing emails (Ship2Shore) are routed to the Exchange server of thecompany instead of being directly sent to Internet― Full control of incoming and outgoing emails― Customized offer, on demand only (Please, contact the Product Manager)Rules: The company shall put in place an efficient anti-spam protection Redirection must be done for all ships and/or subaccounts Wildcard is authorized5/23/2017Connect smarter. Anywhere8
User Benefits Ships can be moved to Marlink infrastructures in an easier way Email address remains the same Configuration, address-book, archives and other important modules remainthe same in case of SkyFile Mail Premium (Outlook compatibility) Easy & fast configuration Smooth & almost transparent transition The Captain keeps the same environment Domain hosting is the preferred solution― Better security, less configuration for the customer and Marlink.5/23/2017Connect smarter. Anywhere9
Structural Restrictions Hosted domain― It must be used for SkyFile Mail traffic only Shared-domain― The server of the shipping-company must have an efficient anti-spam filter. Email address: the part before the @― Must be unique on SkyFile server― Must be 15 characters length maximum5/23/2017Connect smarter. Anywhere10
Prerequisites & Conditions Conditions― Hosted domain & Shared domain are not standard offers― Technical resources are limited― It requires a good preparation and technical investigations Prerequisite― Hosted domain & Shared domain are dedicated to fleets (at least 10 vessels)― Exceptions are possible: they shall be justified by a clear business plan Live-Test― Live-test can be performed only after an official agreement with the customer5/23/2017Connect smarter. Anywhere11
Pricing Hosted & Shared domain― Goes with SkyFile Mail Classic & Premium― No monthly fees― A single activation fee (Please, consult your Key Account Manager) Mail source routing― Goes with the shared domain offer― No monthly fees― A single activation fee (Please, consult your Key Account Manager) Activation fees content:― SkyFile Data-base update― Update of our internal administration/activation web-interface― Production of a customized registration form― Configuration of the servers (Primary & back-up)― Technical design (if any)― Supervision & monitoring5/23/2017Connect smarter. Anywhere12
Planning of Delivery Hosted domain:― After reception of the Activation/Order form: 48 to 72 hours― Immediately in production Shared domain:― After reception of the Activation/Order form: 48 to 72 hours― Phase 1: beta-test on 1 or 2 account(s)/ship(s)― Phase 2: Production The time to implementation depends on the customer’s reactivity5/23/2017Connect smarter. Anywhere13
Procedure Requests or questions about hosted & shared domain shall be sent to theMarketing Product Manager first. Registration form is mandatory PM synchronizes the operations with:―――――5/23/2017SalesProject ManagerSkyFile developersCustomer CareIT & Value Added Services Team (if necessary)Connect smarter. Anywhere14
Literature Activation form (mandatory) with T&Cs T&Cs Presentation5/23/2017Connect smarter. Anywhere15
References Hosted domain MSC cargo Nordic Tankers Shared domain Eastern Mediterranean Maritime Good Wood Domain per ship Marlink5/23/2017Connect smarter. Anywhere16
Shared Domain, Incoming MailShipping companySkyFile MailClientIncoming email from XXX ster.vessel1@myworldcompany.comEmail Server must act as anti-spam, anti-virus @IP must be white listed in the SkyFile servermaster.vessel1@skyfile.comSkyFile Mail Servermail.skyfile.com5/23/2017Connect smarter. Anywhere17
Shared Domain, Outgoing MailSkyFile MailClientEmailOutgoing EMAIL fromcaptain.vessel1@worldcompany.comto XXXEmailEmailInternetPOP3 / SMTPSkyFile 17Connect smarter. Anywhere18
Contact DetailsSupportPhone: 3270233220Email: customercare@marlink.comSkyFile Mail & Premium Product ManagerJean-Marc Duc (Aussaguel Teleport)Phone: 33561288945Mobile: kyfile.com - www.marlink.com5/23/2017Connect smarter. Anywhere19
A mail exchanger record (MX record) is a type of resource record in the Domain Name System (DNS) that specifies a mail server responsible for accepting email messages on behalf of a recipient's domain. The set of MX records of a domain name specifies how email should be routed with the Simple Mail Transfer Protocol (SMTP) Source Wikipedia
