Transcription
2018 Xerox Corporation. All rights reserved. Xerox , Xerox and Design and DocuMate areregistered trademarks of Xerox Corporation in the United States and/or other countries and areused under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox . BR19142Content 2018 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch logo are registered trademarks of Visioneer, Inc.Reproduction, adaptation, or translation without prior written permission is prohibited, except asallowed under the copyright laws. Copyright protection claimed includes all forms of matters ofcopyrightable materials and information now allowed by statutory or judicial law or hereinaftergranted, including without limitation, material generated from the software programs which aredisplayed on the screen such as styles, templates, icons, screen displays, looks, etc.Document Version: 05-0947-100 (March 2018)ISIS is a registered trademark of EMC2 Corporation in the United States and/or othercountries.Adobe , Adobe Acrobat , Adobe Reader , and the Adobe PDF logo are registeredtrademarks of Adobe Systems Incorporated in the United States and/or other countries.Post-It is a registered trademark of 3M in the United States and/or other countries.Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark andSharePoint is a registered trademark of Microsoft Corporation. ZyINDEX is a registeredtrademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright 1990-1998, ZyLABInternational, Inc.Kensington is a registered trademark of ACCO Brands Corporation.TWAIN is a registered trademark of TWAIN Working Group.ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions,Copyright 1990-1998, ZyLAB International, Inc.All other products mentioned herein may be trademarks of their respective companies and arehereby acknowledged.Changes are periodically made to this document. Changes, technical inaccuracies, andtypographic errors will be corrected in subsequent editions. Information is subject to changewithout notice and does not represent a commitment on the part of Visioneer.The software described is furnished under a licensing agreement. The software may be used orcopied only in accordance with the terms of such an agreement. It is against the law to copy thesoftware on any medium except as specifically allowed in the licensing agreement. No part of thisdocument may be reproduced or transmitted in any form or by any means, electronic ormechanical, including photocopying, recording, or information storage and retrieval systems, ortranslated to another language, for any purpose other than the licensee's personal use and asspecifically allowed in the licensing agreement, without the express written permission ofVisioneer.
Restricted Rights LegendUse, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii)of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scannedby this product may be protected by governmental laws and other regulations, such as copyrightlaws. The customer is solely responsible for complying with all such laws and regulations.
Table of ContentsSafety .viSafety Introduction . viOperational Safety Information. viElectrical Information. viiWarning - Electrical Safety Information. viiElectrical Supply . viiiDisconnect Device . viiiEmergency Power Off. viiiMaintenance Information. viiiProduct Safety Certification . ixEnvironmental Health and Safety Contacts. ixWelcome . 1What’s in the Box.1System Requirements.1Documentation .2The Xerox DocuMate 6460 / 6480 Scanner Features.3Scanner Setup. 5Connect the Power Cord.6Moving or Repacking the Scanner .7Safety Lock .8Installation. 9Install the Software and Connect the Scanner . 10Installing the Scanner Driver. 13Connect the USB Cable and Turn on the Power. 14Installing Visioneer OneTouch . 16Installing Additional Applications. 17View the User Guides. 18Register Your Scanner. 19Loading Documents to Scan.21Supported Document Types. 21Documents to Avoid Scanning . 22Unsupported Document Types . 22Scanning from the Automatic Document Feeder (ADF) . 23Scanning Regular Documents . 23User Guideiv
Xerox DocuMate 6460 / 6480Table of ContentsScanning Dot Matrix Printer Paper. 24Scanning Interfaces . 26Maintenance .29Safety Precautions . 29Hardware Properties. 30Device Settings. 30Driver Settings . 31Adjusting the Paper Guides. 32Clearing Paper Jams. 33Cleaning the Scanner. 33Cleaning Inside the Automatic Document Feeder . 33Replacing the Separation Roller. 35Replacing the Feed Roller. 37Troubleshooting. 40Error Light Troubleshooting Codes. 42Uninstalling Your Scanner . 43Xerox DocuMate 6460 / 6480 Specifications. 44Xerox DocuMate 6460 / 6480 Parts List . 46Appendix A: Regulatory Information .49Basic Regulations. 49United States (FCC Regulations). 49European Union. 49Turkey (RoHS Regulation) . 50Copy Regulations. 50United States . 50Canada . 52Other Countries. 52Appendix B: Compliance Information .55Product Recycling & Disposal . 55USA & Canada. 55European Union. 55ENERGY STAR for the USA. 56vUser Guide
SafetySafety IntroductionNotices and SafetyPlease read the following instructions carefully before operating the machine and refer to them asneeded to ensure the continued safe operation of your machine.Your Xerox product and supplies have been designed and tested to meet strict safetyrequirements. These include safety agency evaluation and certification, and compliance withelectromagnetic regulations and established environmental standards.WARNING:The safety and environment testing and performance of this product have been verified usingXerox materials only. Unauthorized alterations, which may include the addition of newfunctions or connection of external devices, may impact the product certification. Pleasecontact your Xerox representative for more information.Operational Safety InformationYour Xerox equipment and supplies have been designed and tested to meet strict safetyrequirements. These include safety agency examination, approval, and compliance withestablished environmental standards.To ensure the continued safe operation of your Xerox equipment, follow these safety guidelinesat all times:Do these: Always follow all warnings and instructions that are marked on or supplied with theequipment. Always use materials specifically designated for this product, the use of other materials mayresult in poor performance and create a hazardous situation. Do not use aerosol cleaners,they may be explosive and flammable under certain conditions. Always exercise care when moving or relocating equipment. Always locate the machine on a solid support surface that has adequate strength to supportthe weight of the machine. Always locate the machine in an area that has adequate ventilation and room for servicing. Always unplug this equipment from the electrical outlet before cleaning.User Guidevi
Xerox DocuMate 6460 / 6480SafetyNote: Your Xerox machine is equipped with an energy saving device to conserve power when themachine is not in use. The machine may be left on continuously.Do not do these: Never use a ground adapter plug to connect the equipment to a power outlet that lacks aground connection terminal. Never attempt any maintenance function that is not specifically described in thisdocumentation. Never remove covers or guards that are fastened with screws. There are no operatorserviceable areas within these covers. Never locate the machine near a radiator or any other heat source. Never override or “cheat” any of the electrical or mechanical interlock devices. Never place this equipment where people might step on or trip on the power cord.Caution: This device is not intended for use in the direct field of view at visual displayworkplacesTo avoid incommoding reflections at visual display workplaces this device must not be placed inthe direct field of view.Electrical InformationWarning - Electrical Safety Information1.The power receptacle for the machine must meet the requirements stated on the data plateon the rear of the machine. If you are not sure that your electrical supply meets therequirements, please consult your local power company or an electrician for advice.2.The socket outlet shall be installed near the equipment and shall be easily accessible.3.Use the power cable that is supplied with your machine. Do not use an extension cord orremove or modify the power cord plug.4.Plug the power cable directly into a correctly grounded electrical outlet. If you are not surewhether or not an outlet is correctly grounded, consult an electrician.5.Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks aground connection terminal.6.Do not place this equipment where people might step or trip on the power cable.7.Do not place objects on the power cable.8.Do not override or disable electrical or mechanical interlock devices.9.Do not push objects into slots or openings on the machine. Electrical shock or fire may result.viiUser Guide
Xerox DocuMate 6460 / 6480SafetyElectrical Supply This product shall be operated from the type of electrical supply indicted on the product’sdata plate label. If you are not sure that your electrical supply meets the requirements, pleaseconsult your local power company for advice. Always connect equipment to a correctly grounded power outlet. If in doubt, have the outletchecked by a qualified electrician.WARNING: This equipment must be connected to a protective earth circuitThis equipment is supplied with a plug that has a protective earth pin. This plug will only fit intoan earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into theoutlet, contact your electrician to replace the outlet.Disconnect DeviceThe power cable is the disconnect device for this equipment. It is attached to the back of themachine as a plug-in device. To remove all electrical power from the equipment, disconnect thepower cable from the electrical outlet.Emergency Power OffIf any of the following conditions occur, turn off the machine immediately and disconnect thepower cable(s) from the electrical outlet(s). The equipment emits unusual odors or makes unusual noises. The power cable is damaged or frayed. A wall panel circuit breaker, fuse, or other safety device has been tripped. Liquid is spilled into the machine. The machine is exposed to water. Any part of the machine is damaged.Maintenance Information1.Any operator product maintenance procedures will be described in the user documentationsupplied with the product.2.Do not carry out any maintenance on this product which is not described in the customerdocumentation.User Guideviii
Xerox DocuMate 6460 / 6480Safety3.Do not use aerosol cleaners. The use of cleaners that are not approved may cause poorperformance of the equipment, and could cause a dangerous condition.4.Use supplies and cleaning materials only as directed in this manual.5.Do not remove covers or guards that are fastened with screws. There are no parts behindthese covers that you can maintain or service.6.Do not perform any maintenance procedures unless you have been trained to do them by anauthorized local dealer or unless a procedure is specifically described in the user manuals.Product Safety CertificationThis product is certified by the following Agency using the Safety standards listed:StandardUL60950-1 (USA)CSA 22.2 No. 60950-1 (Canada)IEC 60950-1Environmental Health and SafetyContactsContact InformationFor more information on Environment, Health, and Safety in relation to this Xerox product andsupplies, please contact the following customer help lines:North America & Europe (Phone): 1-800-ASK-XEROXNorth America & Europe (Fax): 1-585-422-8217ixUser Guide
WelcomeYour new Xerox scanner can quickly scan stacks of single-sided or double-sided pages and placetheir electronic images on your computer.What’s in the BoxBefore proceeding, check the contents of the box. If items are missing or damaged, contact thedealer where you purchased the scanner.Xerox DocuMate 6460orXerox DocuMate 6480Quick Install GuideInstallation DiscUSB 3.0 CablePower SupplyPower CordTechnical Support CardWarranty CardSystem Requirements Intel Pentium 4 or equivalent processorUser Guide1
Xerox DocuMate 6460 / 6480 DVD-ROM drive capable of reading Dual Layer DVDs Universal Serial Bus (USB) port Microsoft Windows operating system:–32-bit or 64-bit Windows 7 (Service Pack 1)–32-bit or 64-bit Windows 8 / 8.1–32-bit or 64-bit Windows 10 2 gigabyte (GB) internal memory (RAM) Minimum available hard disk space: –350 MB for the scanner driver–750 MB for Visioneer OneTouch–1 to 2 GB for each additional applicationWelcomeMonitor (recommended settings):–Color quality of 16-bit or 32-bit–Resolution set to at least 800 x 600 pixelsRefer to your Windows documentation for instructions on setting the color quality andresolution for the monitor.DocumentationThe following printed documentation is provided in the box: Installation guide—abbreviated scanner setup and installation instructions.The following soft-copy documentation is available on the installation disc: Scanner user guide—instructions for scanner setup, installation, operation, maintenance,safety, and warranty OneTouch scanning guide—instructions for configuring and scanning using OneTouch TWAIN scanning guide—instructions for accessing and scanning using the TWAIN interface2User Guide
Xerox DocuMate 6460 / 6480WelcomeThe Xerox DocuMate 6460 / 6480Scanner Features123451.2.Input Tray—Holds the documents in the Automatic Document Feeder for scanning.–Extension—Pull out to support various document lengths.–Paper Guide Switch—Push up to allow the paper guides to adjust wider for dot matrixprinter paper.–Paper Guides—Slide to adjust to document width.Automatic Document Feeder (ADF)—Feeds documents through the scanner duringscanning.–3.ADF Cover Release—Press to open the Automatic Document Feeder.Control Panel—OneTouch scanning controls.–LCD screen—Shows the current scan settings.–Function Buttons—Select the scan setting for the OneTouch buttons. Press the up ordown arrow to cycle through the settings.–Simplex Button—Press to scan single-sided documents. –Duplex Button—Press to scan double-sided documents. –4.Firmware version 1.07 or higher — After a double feed is detected and scanninghas been paused, press the button for less than 1.5 seconds to ignore the error andcontinue scanning. Press the button for over 1.5 seconds to stop scanning and cancelthe job.Firmware version 1.07 or higher — After a double feed is detected and scanninghas been paused, press the button for less than 1.5 seconds to ignore the error andcontinue scanning. Press the button for over 1.5 seconds to stop scanning and cancelthe job.Status Light / Power Button—Turns the scanner’s power on/off and indicates thescanner’s status.Output Tray—Holds documents after being scanned.–Paper Stop (Short Documents)—Flip up to keep short items stacked neatly in the outputtray after scanning. Slide to adjust to the length of the scanned documents.User Guide3
Xerox DocuMate 6460 / 64805.4Welcome–Extension—Flip out to support various document lengths.–Paper Stop (Regular Documents)—Flip up to keep regular documents stacked neatly inthe output tray after scanning.Connections—Scanner connection ports.–Safety Lock Slot—Connect a Kensington style safety lock.–Universal Serial Bus (USB 3.0) Port—Connect the scanner to the computer via the USB3.0 cable.–Power Jack—Connect the power cord to the scanner.User Guide
Scanner Setup1.Remove the scanner from its protective foam and plastic bag.2.Remove any shipping tape from the scanner as indicated in the following illustration(s).The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.3.Lift the input tray up from the scanner. Pull the output tray down from the scanner body.Remove any shipping tape from the input and output trays.The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.User Guide5
Xerox DocuMate 6460 / 64804.Scanner SetupOpen the automatic document feeder cover and remove any tape or protective foam frominside the feeder. Close the feeder cover when you are finished.The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.5.Slide the release switch in the output tray if you want it to lay flat on the desk.Connect the Power CordNote: Only use the power supply (DA-48M24 made by APD) included with your scanner.Connecting any other type of power supply may damage your scanner, and will void its warranty.1.Plug the power supply into the power port on the scanner.2.Plug the power cord into the power supply and into a wall outlet.6User Guide
Scanner SetupXerox DocuMate 6460 / 6480Moving or Repacking the ScannerIf you want to move or repack the scanner, please follow the instructions in this section to preventdamage to the scanner’s input and output tray.1.Lower the paper stop.2.Close the input and output tray extensions.3.Lift the output tray up and fold it against the scanner. Press on the output tray until it clicks inplace.4.Flip the paper guides closed so that they are flat against the input tray.User Guide7
Xerox DocuMate 6460 / 64805.Scanner SetupClose the input tray.Safety LockYour scanner may have a slot for installing a Kensington style safety lock. This slot can beidentified by the lock icon. It is to the left of the USB port on the scanner. When following theinstructions in this document, make sure you connect the USB cable into the USB port which isidentified by the USB symbol.Use this slot to install asafety lock. Do notattempt to insert anyother type of object.Use this slot to connect the provided USB cableto the scanner. Do not use any other type of USBcable. Do not attempt to install a safety lock inthis port.A lock is not provided with the scanner and this document does not contain instructions onpurchasing and installing a safety lock. If you choose to use a safety lock, please carefully read theinstallation instructions provided with the lock. More information about Kensington locks can befound at www.kensington.com.8User Guide
InstallationPlease make sure of the following before you begin installation: If you are prompted to reboot during installation, please select "No". Finish installing the restof the software, then close all open windows and reboot your computer. The information in this guide may cover software not provided with the scanner youpurchased. Please disregard any information about the software not applicable to yourscanner. If your computer has AntiVirus or AntiSpyware software running, you may encounter alerts ormessages during installation asking you to allow the installation to proceed. Although themessages will differ based on the software your computer is running, in each case you shouldallow the installation to proceed if that option is available. Alternatively, you can turn off theAntiVirus or AntiSpyware software before installing your scanner, but if you do, make sure toturn it back on again when installation is finished. If your computer is running Windows 7 or later, you may see the Windows User AccountControl screen asking you to confirm system changes. Click the Yes button to allow theinstallation to proceed.User Guide9
Xerox DocuMate 6460 / 6480InstallationInstall the Software and Connect theScanner1.Start Microsoft Windows and make sure that no other applications are running.2.Insert the installation disc into your computer’s DVD-ROM drive.The disc automatically starts.3.The Select Language window opens. Click the drop-down menu arrow and select thelanguage to use. Click OK.The disc’s Main menu window opens.Note: If the disc does not start, check the following:–Make sure the disc drive’s door is completely shut.–Make sure the disc was inserted in the drive in the proper direction (label side up).To launch the disc manually:–Open the Windows options for your computer’s disc drives.–Double-click the icon for your DVD-ROM drive.–The Installation menu for the disc should now open.If the menu does not open: 10From the list of files on the disc, double-click the file named setup.exe.User Guide
InstallationXerox DocuMate 6460 / 64804.A prompt will be shown to allow the installer to search online for software updates. Select Noto install the software on the disc only.5.If online updates are approved, it will first check to see if there are newer versions of theinstaller.6.Plug the USB cable into the USB port on the scanner then into a USB port on the computer.Turn on the scanner power.Note: Select Cancel to install the software on the disc only.7.When this is complete, the Main Menu will be shown.8.On the Main menu, select Install software.User Guide11
Xerox DocuMate 6460 / 64809.InstallationMake sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as anyother applications you want to install.Note: The software provided with your scanner may differ slightly from the list shown in thewindow.10. If a version of the software is already installed on the system, the option will be greyed out.However, if there is a newer version available on the disc or online, it will be possible toupgrade by selecting the appropriate button option.11. If the software on the disc is up to date then the software will be installed from the DVD.However, if there are newer versions of the software available online, the Web button will beshown and selected by default.Select which option to install the software from.12. If any of the Web buttons have been selected, the software will have to first be downloadedby clicking Download Now. The total size of the download is shown at the bottom.13. After the download has begun, it can be paused. If changes to the selections are required, it isnecessary to click Reset while the download is paused. This will allow the settings to bechanged.12User Guide
InstallationXerox DocuMate 6460 / 6480Note: Clicking the Reset button in either the Main menu or the Install menu will cause bothpartially completed and previously downloaded files to be deleted. In order to be installedthey will either have to be downloaded again or installed from the DVD.14. Once all software has been downloaded, click Install now.Installing the Scanner DriverThe scanner driver installation will start first.1.The Welcome screen for the scanner driver Setup Wizard opens. Click Next.Note: there may be an option in the installation window to remove any current scanningprofiles. You will see this prompt if you already have a previous version of the scanner driverinstalled. Select the option in the installation window only if you want the existing profilesremoved.2.On the Xerox License Agreement window, read the license agreement. If you accept theterms, select I Agree
Xerox DocuMate 6460 / 6480 Safety vii User Guide Note: Your Xerox machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. Do not do these: Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal.
