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DFWORKS SOFTWARE SOLUTIONSExecute withexcellence.Integrated intelligence toautomate and optimizeyour high-volume print andmail operation.
The automated documentfactory starts here.You face formidable goals: Increase accuracy. Gain efficiency.Minimize waste. Simplify well, everything.The DFWorks Suite provides theactionable insights and controls youneed to boost performance acrossyour entire operation. Our integrated,modular software solutions supportany production environment — andscale to any number of processes,equipment, facilities and users. Thisenables you to capture, assess andshare data, immediately putting yourinsights to work.Execute with excellence in every way. Compliance Workflow control Operational efficiency Postal optimization SLA attainmentPOWER UPPRODUCTION. TAKE CONTROLProduction Workflow GET ANSWERS FASTDocument LifecycleTracking AUTOMATEWORKFLOWMailrun Management MANAGEPOSTAGE SPENDPostage Accounting MASTER THE IMb Postal ManifestingMonitor, measure and report the status of workflows, resources, jobs and individual mail pieces across your entire production cycle.2
DFWORKS PRODUCTION WORKFLOWTake control.Real-time job and piece-level tracking in a single dashboard.Know what’s going on — and what needs to be done — across any numberof jobs, processes or sites. DFWorks Production Workflow tracks andmonitors SLAs to identify potential delays. Know when jobs are in queue,in process and complete.MULTIPLEJOBSGet everyone on the same page.Real-time views make it easyto get ahead of potentialproblems. All stakeholders willknow deadlines and how eachprocess must be managed toachieve SLAs.MULTIPLECLIENTSMULTIPLESITESColor-coded callouts track production in real-timeagainst the specific workflow for each job.3
DFWORKS PRODUCTION WORKFLOW (CONT.)USE CASESSee the big picture.Capture start and finish timesfor everything from datatransmission, printing, inserting andsorting to file size and SLA status.Historical Job Level Reports createaudit trails, recording job specs andevents with time and date stamps. Complete 360-degree view Proof-of-process reporting Reusable workflow paths Fully integrated job tracking SLA managementCommingle jobs tooptimize efficiency.Client Job Tracking providescomprehensive tracking andreporting for print and mailoperations — even those withhighly complex customercommunications workflows.You can now combine differentjobs from different clients, andstill maintain the detailed,client-specific tracking eachclient expects. Streamline operations andlower overall costsMASTER YOUR SLASAlerts, reports and built-inmetrics keep you aheadof potential issues.TRACK BY CLIENTNo matter thecomplexity, track multiplecommingled jobs at thedocument level. Report the status for physicalmail and electronic delivery Provide proof of processingfor any communication4
DFWORKS DOCUMENT LIFECYLE TRACKINGGet answers—fast.Look up, view and validate mailpiece details in seconds.Resolve inquiries instantly – without burdening production staff.Document Lifecyle Tracking puts details at your fingertips for both historicand in-progress communications.Instant proof-of-process reporting.Minimize calls with online access.Search production history over thepast year. Easily look up mail piecesby common attributes, such as name,account number and address. Witha job-level summary of mailpiecestatus and disposition, you can:Secure web access facilitatesself-service for compliance andcustomer-facing staff. Validate proof of mailing Research account history Review individual mail jobs Identify pieces sent to aspecific person5
DFWORKS DOCUMENT LIFECYLE TRACKING (CONT.)USE CASESGet the answers you need right now. With just a few keystrokes you can validate whether:PROVE YOURPERFORMANCEProof of mailing plusverified disposition andcompletion dates meetclient expectations. Mailpieces were correctly assembled Manual intervention was required The piece was completed on the first manufacturing pass Mailpieces were processed through all required steps Correct postage was applied Search and view amailpiece by recipientattributes, withoutneeding to know anyjob or productionrelated information.IMPROVE CUSTOMERSERVICEEnables customerservice/call centerto easily researchmailpiece details basedon various attributes:name, account number,address, etc.6
DFWORKS MAILRUN MANAGEMENTAutomate workflow.USECASESUSECASESStreamline job set up from print to insertion.Reduce operator errors, overhead costs and changeover time.Mailrun Management delivers the full benefits of automation, witha seamless, streamlined workflow.SIMPLIFY JOB SET UPPass along information toinserter control systems foraccurate, efficient setup.REPLACE DOZENS OF ACTIONS WITH A SINGLE SCANTHEN:NOW:Printed materialarrives atinserterPrinted materialarrives atinserterOperatorreads jobticketOperatorSCANSjob ticketManually enter:Manually set: Job ID Account Sub-Acct Carrier Class Meters Mode Weights FeedersRun jobSimplified job setGreater productivityOne-step processMinimal trainingValid job dataAccurate reportingPrecise meter settingsAppropriate postageRight inserter modeReduced material wasteProper feeder settingsCorrect mailpiece assemblyRun jobINCREASE VISIBILITYProvide guidance tothe operator with visualconfirmation of inserts/envelopes to run foreach job.ENSURE MAILPIECEINTEGRITY7
DFWORKS POSTAGE ACCOUNTING AND FUNDS MANAGEMENTManage postage spend.Monitor, track and distribute funds with confidence.Easily manage postage-related tasks – without costly productiondelays. Detailed reporting and management tools make it easy tosave time and money. Simplify cost accounting and chargebacks Calculate total postage dollars with accuracyUSECASESUSECASES AUTOMATERECONCILIATIONEliminate manual recordingand automaticallyreconcile postage spend. Replenish postage meters automatically Generate reports consistently with maximum accuracy Eliminate manual reconciliationGain real-time visibility into jobs, transactions, operators,inserters, meters and more. Customize and export reportsfor both in-progress jobs and historical records. INSTANT REFILLSAdd postage to metersanywhere acrossyour operation.8
DFWORKS FULL-SERVICE IMB POSTAL MANIFESTINGMaster the IMb. Automate postal documentation for mixed-weightFirst-Class Mail .Generate Full Service IMbTM manifests across any number of jobs, whilemaintaining workflow flexibility for mixed-weight, split and partial mailings. Meet all USPS requirements Maximize postage discounts Commingle multiple jobs for efficiencyAllows manifest creation for subsets of a master job, enabling you to mailpallets without waiting for completion of the entire upstream sort job.Easily produce a single manifest with on-the-fly pallet tag creation basedon completed trays.POSTAGE ACCOUNTSFOR ABOUT73%OF PRODUCTION COSTS9
Gain momentum with DFWorks.Empower your team to be smarter,faster, stronger — better. As themarket leader in production printand mail, we provide softwaresolutions that make every aspectof your operations more powerful,more flexible and more accurate.Deploy them across your entireproduction floor. Our stand-alonemodular solutions integrate easilywith your existing technologies,adding value to the software andhardware you rely on today.BlueCrest gives you more ways to: Simplify complianceAutomate, monitor and documentprocesses to deliver the right messageto the right person, at the right time,every time. Boost efficiencyMake the most of your productionresources, eliminate manualworkarounds and minimize downtime. Optimize workflowGain real-time visibility, flexibilityand control to ensure deliverycommitments are met. Reduce postal expensesSort, barcode and automate mail.Obtain the lowest postage rates andeasily access reporting and tracking. Modify and enhance documentsOnboard new applications, enhanceprint-ready documents and gaingreater efficiency.SOFTWARESOLUTIONSPORTFOLIOOUTPUT MANAGEMENTPowerful capabilities fortransformation, re-engineeringand enhancement of documentsfor optimized production andmulti-channel delivery.DFWORKSIntegrated solutions to monitor,measure and track the statusof workflows, resources, jobsand individual mailpieces. Ithelps simplify and automatetime-consuming productionplanning and analysis tasks.CLARITY SOLUTIONSAccelerate results by ensuringmaximum output and minimumdowntime. Sensor data predictsand resolves equipment andoperator issues before they occur.DIRECTVIEWImprove operations success bycomparing actual performance toplan, understanding reasons whyplan goals are not being met anddetermining what must be doneto increase productivity.Get started today with the actionable insights and controls you need to excel.10
About BlueCrestBlueCrest, formerly the Document Messaging Technologies division of Pitney Bowes,is an independent technology company with a long tradition of global leadership inenterprise print, mail and customer communications. We take pride in manylong-term client relationships with some of the world’s largest high-volume mailers,postal organizations and parcel logistics companies.Our more than 1,500 employees and 1,000 certified technicians worldwide help ourclients drive operational efficiency and effectiveness with mail, print and datamanagement software that optimizes communications and innovative IoT technologywith real time predictive analytics to boost productivity.BlueCrest37 Executive DriveDanbury, CT 06810For more information, call 877-406-7704or visit us online: bluecrestinc.comBlueCrest and the Corporate logo and AcceleJet are trademarks of BlueCrest, or asubsidiary. All other trademarks are the property of their respective owners. 2019 BlueCrest All rights reserved.19SFWEBODFWUS
Easily manage postage-related tasks - without costly production delays. Detailed reporting and management tools make it easy to save time and money. Simplify cost accounting and chargebacks Calculate total postage dollars with accuracy Replenish postage meters automatically Generate reports consistently with maximum accuracy
