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NCCA Quarterly MeetingThe S/4HANA Impact:4 Steps to Insulate Credit & A/R KPIsTanmay MehraSenior Solution ArchitectTanmay.Mehra@highradius.comCopyright 2017 HighRadius Corporation

Your SpeakerShankar BellamSenior Solution ArchitectHighRadiusTanmay.Mehra@highradius.com2

NCCA Quarterly MeetingThe S/4HANA Impact:4 Steps to Insulate Credit & A/R KPIsTanmay MehraSenior Solution ArchitectTanmay.Mehra@highradius.comCopyright 2017 HighRadius Corporation

ERP Software and Enterprise System implementationsTimeQualityCost 57% projects overrun timelines and took 21months on average 46% projects achieve 50% of statedobjectives 57% projects overrun initial cost estimatesSource: Panorama Consulting4

The Four Key Threats to Credit & A/R Operations fromS/4HANA Implementation or Migration initiativeGaps in TO-BE processesInsufficient analysis and incomplete understanding of the current/futureprocesses and technologiesSuboptimal systems designLack of understanding of system capabilities and potentialPoor user adoptionInability to perform all tasks in the future systemDisruption of previously working business processesSuboptimal migration plan which could pose risks5

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration6

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration7

What is SAP HANA?Leverage any deviceSAP HANADatabase & Application Development PlatformDatabase Analytics Processing App DevelopmentData Access Administration SecurityFlexible Deployment Options OpenSAP HANA is the in-memory computing platformthat allows organizations to accelerate businessprocesses, deliver enhanced business intelligence,and simplify the organization’s IT environment.Process any data8

What is SAP S/4HANA?S/4HANA Enterprise ManagementThe Digital CoreIncluded ModulesIncluded IndustriesLogistics General (LO)Plant Maintenance (PM)Sales & Distribution (SD)Customer Service (CS)Materials Management (MM)Quality Management (QM)Production Planning (PP)Project Systems (PS)Environmental, Health & SafetyHuman ResourcesFinanceOthers (GTS, PLM, etc.) ChemicalsLife SciencesWholesaleHigh TechMiningIndustrial Machinery &ComponentsOther Industries AutomotiveAerospace & DefenseMill ProductsRetailOil & GasSAP S/4HANA A real-time enterpriseresource managementsuite for digital business Leverages a highlysimplified data model Advanced dataprocessing using SAPHANA New user experienceusing SAP Fiori Deployable in the cloudor on-premise9

SAP S/4HANA Simple Finance vs. Central FinanceSimple FinanceCentral FinanceSAP R/34.6CSAP S/4HANACentral FinanceSAP HANANon-SAPERPsSAP ERP Add-on to ECC 6.0 EhP7Also called sFinSimplified data modelLeveraged universal journal A deployment option for S/4HANA Finance that breaks out FI/CO modules fromthe rest of the ERP without disrupting the existing source SAP ERP systems Leverages real time replication of FI/CO documents Merges FI and CO documents together into a singular line item table known asthe “Universal Journal” Master data management is handled by Master Data Governance (MDG)10

SAP Cloud Platform: Simple extension and agility layer forcustomers and partnersCloud NA CloudCloudPlatformPlatformDigital CoreS/4HANACloud forAnalyticsAssets &Big DataHRCAdd-OnsPartnerAdd-OnsYourAdd-OnsScope Extensions11

SAP RM is a portfolio of automation solutions within SAPS/4HANA FinanceDeploy a customerbill paymentportal or an ebilling processProactively managecustomer collectionsand customerserviceBilling &E-InvoicingCollectionsManagementClarify and resolvecustomer payment disputesquickly and efficientlyAccountsReceivableManage all financialaccounting relatedaspects of customeraccounts receivableCreditManagementEmbed proactive creditmanagement intransactional processesand portfolio analysisDisputeManagement12

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration13

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration14

SAP Gaps and Custom Requirements PCI-DSS compliant paymentgatewaysPhysical Invoice deliveryBilling &E-InvoicingAccountsReceivable Automated correspondenceMass correspondenceBusiness configurabletemplatesCollections Management Automated credit dataaggregationBusiness managed workflowsFiori apps for approvalsOnline credit applicationCreditManagementAutomated claims and PoD aggregationDisputeBusiness managed workflowsManagementFiori apps for credit memo approval15

HRC Credit Decision AcceleratorINTERNET/CLOUD Credit Agencies(D&B, Experian,NACM)Public Financials(P&L, Balance Sheet,etc.)INTRANET CLOUDCredit Decision orkflowsMobility withEmail and FioriCreditAgenciesPaymentBehaviorsNew CreditApplicationPublicFinancialsRisk ScoringModelsPeriodicReviewsCredit LimitApprovalswith EmailsCreditInsuranceCredit LimitModelsBlockedOrders Credit Insurance(Coface, Euler TMANAGEMENTCredit LimitApprovalswith FioriAppsBillerDirectSAP Receivables Management 16

HRC Collections and Disputes AcceleratorINTRANET CLOUDLTL/ParcelCarriersRoadway(FedEx, UPS,etc.)POD / BOL DetailsINTERNET/CLOUDEDICustomersEmailCustomer PortalClaims Details101010110001101Dispute and Collections A/RWorkflowsMobility withEmail and FioriWebAggregationCredit DebitMatchingCredit MemoApprovalswith EmailsEmail , CTIONSMANAGEMENTCreditMemoApprovalCredit MemoApprovalswith rectSAP Receivables Management17

HRC Advanced Correspondence AcceleratorINTRANETAdvanced Correspondence SCollectionsMANAGEMENTManagementCorrespondence StrategiesDeliveryCorrespondence RulesEmailLetterTemplatesFaxBackup Packets(Invoice, POD,etc.)DISPUTEDisputeMANAGEMENTManagementSAP Re ceivables ManagementCREDITMANAGEMENTCreditManagementSAP Receivables ManagementMailCustomersBillerDirect18

HRC Card Payments Solution

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration20

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration21

What’s new in S/4HANA for Accounts Receivable?Analytics Personalized Launchpad with key apps for accountants &managers Color coding alerts when thresholds are exceeded Fiori analytics are available on any device Real-time reporting available Drill-down from highest level analytics to line item detailsTransaction Processing Fewer transaction codes and screen changes for end-toend processes Layout variants allow users to save favorites fromhundreds of data columns Fuzzy search and type-ahead features Worklist structure processes Context sensitive navigation points within processes22

What’s new/different in S/4HANA for Credit Management?1Classic SD Credit Management has beenphased out in SAP S/4HANASimplification2Business ModelStandard integration with multipleCredit Agencies via HCP app forCredit Integration3Simplified UIFiori apps for Credit Management providea responsive UI that is very user friendly,intuitive, and have web-like look and feel4Advanced AnalyticsCentral Finance with responsive Fiori UIenables real time analytical reporting &cross system, cross geography, and cross BUcredit scoring, rating and monitoring23

What’s new/different in S/4HANA for Credit Management?CreditAgency 2CreditAgency 3CreditAgency 4CreditAgency 1CreditAgency 2CreditAgency 3CreditAgency 4CreditAgency 1Cloud for CreditIntegrationSAPYour LandscapeSAP NetWeaver PISAPYour LandscapeSAP HANA Cloud ConnectorSAP Credit ManagementSAP Credit ManagementPastNew Maintenance of interfacesto credit agencies done byHCP app provider (SAP orHRC) Bulk of external creditreport data remains in HCPapp Target data fields (externalcredit rating, foundationdate, etc.) transferred toSAP Credit Managementfor use in scorecard24

What’s new/different in S/4HANA for Credit Management?Credit CockpitCredit Worklist Jump into credit controllercustomer cockpit to take action Blocked credit orders for quick review,unblocking Time-based resubmissions, periodicevaluations of customer’screditworthiness Processing of requests for new /extended credit limit linesAnalytics focus attention Smart Business analytics for credit limit utilization25

What’s new/different in S/4HANA for Disputes Management?Simplified UI Automatic, self-service creation ofdispute casesDispute case routing through thecompany via WorkflowDeep integration with businessdocuments and processesAutomated posting, correspondence,and reportingFiori App for Instant Insight Track number and value of open dispute casesFilter by dispute reason, processor, country, etc.Navigate directly to the details of customer and dispute case26

What’s new/different in S/4HANA for Collections?Simplified UI Customer-centric collectionsIdentify overdue accounts and critical trendsPrioritize collection activities based on strategiesGenerate, monitor, and balance worklistsLeverage complete integration (Credit, Disputes, Billing Analysis)Extend receivables processes beyond the Finance team27

What’s new/different in S/4HANA for Billing & E-Invoicing?Customer 2Customer 3Customer 4Customer 1Cloud for CustomerPaymentsSAPYour LandscapeSAP HANA Cloud ConnectorSAP S/4HANA Cloud for Customer Payments View billsMake paymentsStart the dispute resolution processSelf-service for customer informationPerform annual balance confirmationBenefits No need to operate a Java platformSmall IT footprint especially for medium and small customersChanges and updates are instantly availableFaster innovation with less IT effortSubscription- based modelSAP S/4HANA28

Benefits of Transitioning to RM in S/4HANAReimaginedBusiness ModelsReimaginedBusiness DecisionsSimplicity to connect to people,devices, business networksNo more complex collaboration Cloud for Credit Integration Cloud for Customer PaymentSimplicity to get any insighton any data anywhereReimaginedBusiness ProcessesSimplicity to focus on the essentialtasks and change business processes Dashboards for key KPIs: DSO – Actuals & Predictions DDO – Actuals & Predictions CEI Proactive Credit Risk ManagementNo more batch processes Real-Time updates on Credit, Disputes,Collections, Bills and Payments29

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration30

Agenda1Demystifying SAP HANA2Bridging the gaps in Standard SAP RM3What’s New/Different in SAP RM in S/4HANA4Transition Paths & Approaches to S/4HANA Migration31

Transition to S/4HANA: Overview of Conversion OptionsOptionNew SystemInstallationSystemConversionSourceSAP ERPNon-SAP ERPERPERP – Region ALandscapeTransformationERP – Region BERP – Region CCopyright 2017 HighRadius CorporationTargetRemarksSAP RM & HRC AcceleratorsNew or existing SAPcustomer implementing anew SAP S/4HANA systemwith initial data loadInstall & Implement desired solutions: SAP RM solutions SAP HCP add-ons HRC Accelerators HRC HCP add-onsComplete conversionof an existing SAPBusiness Suite systemto SAP S/4HANAOptions and recommended approachvaries depending on the scenario. Referto next two slidesConsolidation of current regionalSAP Business Suite landscape orselective data transformationinto one global SAP S/4HANAsystemInstall and Implement SAP S/4HANACentral Finance including: SAP RM solutions SAP HCP add-ons HRC Accelerators HRC HCP add-ons

HighRadius’ Approach to Change ManagementThe 3 Work Streams of Change xecutive Alignment, Organization Alignment, Stakeholder & ManagementJob RoleMapping &Learning MGMT.OrganizationalDesignChange Impact Assessment, Organization Design, Job Role Mapping &Implementation ReadinessLearning & Knowledge ManagementStakeholder MGMT.& CommunicationMGMT.333333