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Nevada MMIS 834 Transaction Companion GuideBenefit Enrollment and MaintenanceHIPAA Version 5010Nevada Medicaid Management Information System (MMIS)Department of Health and Human Services (DHHS)Division of Health Care Financing and Policy (DHCFP)

Important confidentiality noticeThis document has a sensitivity rating of “high” based on Nevada Information TechnologySecurity Standard 4.31. Those parties to whom it is distributed shall exercise a highdegree of custody and care of the information included. It is not to be disclosed, in wholeor in part to any third parties, without the express written authorization of DHCFP.TrademarksProduct names referenced in this document may be trademarks or registered trademarks oftheir respective companies and are hereby acknowledged.iUpdated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

Change historyThe following Change History log contains a record of changes made to this document:Published /revisedSection /Nature of change02/03/2012Initial version10/14/2012Changed all Magellan/MMA references to HP Enterprise Services(HPES) and updated all contact information. Changed pagination fromchapter-based to sequential. Other updates/corrections to sections 2,3.3, 5.1, 5.3, 5.5 and 6.1.iiUpdated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

Table of contents1. Introduction . 11.1. Purpose . 11.2. Intended use . 12. Working together . 22.1. Trading partner registration . 22.2. Trading partner testing and certification . 22.2.1. Trading partner ID . 22.2.2. Secure SFTP download – file retention . 32.2.3. Testing transactions . 32.3. Payer specific documentation . 42.4. Testing contact information . 43. Connectivity/communications . 53.1. Process flows. 53.2. Transmission procedures. 53.3. Communication and security protocols . 54. Contact information . 64.1. EDI customer service/technical assistance . 64.2. Provider services . 65. Control segments/envelopes . 75.1.5.2.5.3.5.4.5.5.5.6.ISA–Control header . 7IEA–Control trailer . 8GS–Functional group header . 9GE–Functional group trailer . 9ST–Transaction set header . 10SE–Transaction set trailer . 106. Instruction tables . 126.1. 005010X220A1 Benefit and enrollment maintenance (834) . 127. Payer specific business rules and limitations . 167.1. Language codes . 167.2. ST/SE and ISA/ISE envelopes . 16iiiUpdated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

1. IntroductionThe Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires thatMedicaid and all other health insurance payers in the United States comply with theElectronic Data Interchange (EDI) standards for health care as established by the Secretaryof Health and Human Services.The X12N Health Care Implementation Guides have been established as the standards ofcompliance and are online olidated-guides.Additional information is on the Department of Health and Human Services website at:http://aspe.hhs.gov/admnsimp.1.1.PurposeThe intended purpose of this document is to provide information such as registration,testing, support and specific transaction requirements to EDI trading partners thatexchange X12 information with the Nevada Medicaid Agency.An EDI trading partner is defined by Nevada Medicaid as anybody such as a provider,software vendor and clearinghouse that exchanges transactions adopted under HIPAA.DXC Technology, the fiscal agent for Nevada Medicaid, has prepared this companionguide and website, http://www.medicaid.nv.gov, to support Nevada Medicaid andNevada Check Up billing. Hereafter, DXC Technology is referred to as NevadaMedicaid; Nevada Medicaid and Nevada Check Up are referred to as Medicaid unlessotherwise specified.This companion guide provides specific requirements for receiving enrollment roster datafrom Nevada Medicaid to Managed Care Organizations (MCOs) using the EDI 834transaction.1.2.Intended useThe following information is intended to serve only as a companion guide to the HIPAAAmerican National Standards Institute (ANSI) Accredited Standards Committee (ASC)X12N Technical Report Type 3 (TR3) document. The use of this guide is solely for thepurpose of clarification. The information describes specific requirements to be used forprocessing data. This companion guide supplements, but does not contradict anyrequirements in the ASC X12 TR3 document. Additional companion guides/tradingpartner agreements will be developed for use with other HIPAA standards, as theybecome available.1Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

2. Working together2.1.Trading partner registrationAn EDI trading partner is any entity (provider, billing service, clearinghouse, softwarevendor, etc.) that transmits electronic data to and receives electronic data from anotherentity. Nevada Medicaid requires all trading partners to complete EDI registrationregardless of the trading partner type as defined below. Contact the EDI Helpdesk toregister. Trading partner is an entity engaged in the exchange or transmission of electronictransactions. Vendor is an entity that provides hardware, software and/or ongoing technicalsupport for covered entities. In EDI, a vendor can be classified as a software vendor,billing or network service vendor or clearinghouse. Software vendor is an entity that creates software used by billing services,clearinghouses and providers/suppliers to conduct the exchange of electronictransactions. Billing service is a third party that prepares and/or submits claims for a provider. Clearinghouse is a third party that submits and/or exchanges electronic transactionson behalf of a provider.The Trading Partner agreement forms are located at:http://www.medicaid.nv.gov/providers/edi.aspx FA-35 must be completed to enroll as a Trading Partner. FA-36 must be completed to enroll as a Trading Partner. FA-37 must be completed by the provider in order to link the provider to the TradingPartner. FA-39 is used for providers who will be billing using the Payerpath software.2.2.Trading partner testing and certificationNevada Medicaid requires that all newly registered trading partners complete basictransaction submission testing. Successful transaction submission and receipt of both validresponses and error responses is an indication that all systems involved can properlysubmit and receive transactions.2.2.1. Trading partner IDOnce registration is completed, a 4-digit Trading Partner ID will be assigned.2Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

2.2.2. Secure SFTP download – file retentionAll electronic files that have been made available for download will remain availableonline for download as follows: 7 Days999, TA1, 271 30 Days277U 90 Days835After the allotted time frame has passed, the files will be removed from the list and will nolonger be available for download. This applies to testing and production.2.2.3. Testing transactionsThe following transaction types are available for testing: 270 Eligibility Request/271 Eligibility Response 837D Dental Claim 837P Professional (CMS-1500) Claim 837I Institutional (UB-04) ClaimTesting data such as provider IDs and recipient IDs will not be provided. Users shouldsubmit recipient information and provider information as done for production as the testenvironment is continually updated with production information.There is no limit to the number of files that may be submitted. Users will be allowed tomove to production once a successfully compliant transaction is received and theappropriate responses returned.3Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

2.3.Payer specific documentationFor additional information in regards to business processes related to eligibility, priorauthorization and claims processing, please review the provider manual located on theNevada Medicaid website:http://www.medicaid.nv.govFor further information on specific payer prior authorization information please see theNevada Medicaid website:http://www.medicaid.nv.gov2.4.Testing contact informationAll correspondence for assistance with testing should be submitted to the following emailaddress:NVMMIS.EDIsupport@dxc.com4Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

3. Connectivity/communications3.1.Process flows3.2.Transmission proceduresAvailability24 hours/7 days a weekDowntime notificationNevada Medicaid will notify the trading partners in the case of any planned downtime orunexpected downtime using email distribution.Re-Transmission proceduresTrading partners may call Nevada Medicaid for assistance in researching problems withsubmitted transactions. Nevada Medicaid will not edit trading partner data and/orresubmit transactions for processing on behalf of a trading partner. The trading partnermust correct any errors found and resubmit.3.3.Communication and security protocolsTrading partners may find information regarding communication protocols in the ServiceCenter User der/MMIS Service center user manual.pdf5Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

4. Contact information4.1.EDI customer service/technical assistanceEDI HelpdeskMonday – Friday8:00 a.m. – 5:00 p.m. PTTechnical, enrollment or setup questions:Email: NVMMIS.EDIsupport@dxc.comTelephone: 1 (877) 638-3472 options 2 then 4Fax: 1 (775) 335-8594Nevada Medicaid Websitehttp://www.medicaid.nv.gov4.2.Provider servicesProvider Relations DepartmentThe Provider Relations Department is composed of field representatives who are committedto assisting Nevada Medicaid providers in the submission of claims and the resolution ofclaims processing concerns.Provider Relations Call CenterThe Provider Relations Call Center communication specialists are available to respond towritten and telephone inquiries from providers on billing questions and procedures, claimstatus, form orders, adjustments, use of the Automated Response System (ARS), electronicclaims submission via EDI and remittance advice (RAs).Both departments can be reached by calling:1 (877) 638-34726Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide

5. Control segments/envelopesNOTE: The page numbers listed below in each of the tables represent the correspondingpage number in the X12N 834 HIPAA Implementation Guide.X12N EDI Control SegmentsISA – Interchange Control Header SegmentIEA – Interchange Control Trailer SegmentGS – Functional Group Header SegmentGE – Functional Group Trailer SegmentST – Transaction Set HeaderSE – Transaction Set TrailerTA1 – Interchange Acknowledgement5.1.ISA–Control headerCommunications transport protocol interchange control header segment. This segmentwithin the X12N implementation guide identifies the start of an interchange of zero ormore functional groups and interchange-related control segments. This segment may bethought of traditionally as the file header record.SegmentNamePage in IGCommentsISAInterchange ControlHeaderISA01AuthorizationInformation QualifierC.400 No AuthorizationInformation PresentISA02AuthorizationInformationC.4Value is 10 spaces as field isfixed lengthISA03Security InformationQualifierC.400 No Security InformationPresentISA04Security InformationC.4Value is 10 spaces as field isfixed lengthISA05Interchange IDQualifierC.4ZZISA06Interchange Sender IDC.4NVM FHSC FAISA07Interchange IDQualifierC.5ZZ7Updated 10/14/2012(PV 02/03/2012)Nevada MMIS 834 Transaction Companion Guide