Effective Interviewing - Huntington Ingalls Industries

Transcription

Effective InterviewingMarch 2021HUNTINGTON INGALLS INDUSTRIES PROPRIETARY

The interview process can be an anxious time In this presentation, you’lllearn techniques that will helpyou control the anxiety, andpresent a polished andprofessional appearance.2HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Interview Basics What is the Job Interview Really All About How 2020 Changed the Interview Process3HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

What is the Job Interview really about? Job Interviews are tough and can be COMPLETELY life-changing!! Job Interviews don’t just count – they count the most! It’s not necessarily the most qualifiedcandidate, it is the person who knowshow to sell themselves the best. Your qualifications lands you theinterview. During the interview, you needto sell your accomplishments, skills,confidence and appearance.Also, during the interview, you are determiningif the position is the right fit for you.4HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

2020 Changed Recruiting & The Hiring ProcessCompetition Is Tougher Location is not as important now as it has been in the past; meaning thatyou are competing with candidates across the country/around the world. It’s more difficult than ever to get noticed by either HR or a Hiring Manager. Candidates need to ensure that they stand out & clearly show how theyare different from the competition.Zoom Interviews are the Norm Face to Face interviews just don’t exist anymore. Video platforms save a lot of time and help to expedite the interview/hiringprocess. As a candidate, it is important to test your technology & internet speedbefore getting on a video interview. Zoom’s backgrounds can be fun/creative, but shouldn’t be used during theinterview. Also, make sure any spaces seen in the background are cleanand organized.5HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

2020 Changed Recruiting & The Hiring Process cont’dNetworking is MORE Important that Ever On-line application systems are flooded with applicants, so networkinghelps candidates to stand out from the crowd. Due to social distancing – candidatesneed to think of creative ways to networkwith others. It is all about engagement - set upZoom chats and join professionalgroups on LinkedIn or Facebook.A willingness to work on-site could be an Advantage While many companies are permitting their employees to utilize remoteworking arrangements or allowing employees to make the decision; thisflexibility may not be offered to job candidates in the future. Being willing to come back into the office could possibly give a candidatean advantage.6HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

2020 Changed Recruiting & The Hiring Process cont’dCandidates need to be Wizards at Text Messaging Text communications is the new norm vs.in-person conversations. Candidates will want to focus on providingwell thought-out and concise responses. Take time to check and recheck spelling,grammar, and punctuation (keeping aspecial eye out for auto-correct-generatederrors) before sending messages.Expect new Interview Questions 7The pandemic may create new interview questions related to working fromhome, such “How have you been improving your skills during increasedtime at home and not in the office?”HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

2020 Changed Recruiting & The Hiring Process cont’dThe Bottom Line: With the 2020 Pandemic – the way people work has been radically changedand these new processes may become permanent. There’s been a major shift in working, interviewing, and hiring strategies andphilosophies. Many professional experts are predicting that companies will see thatemployees can also be productive at home.8HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Preparing For the Interview 9Researching the Company/PositionIn-Person Interview FormatsCommon Interview StylesBehavioral Based QuestionsAnswering Questions using the STARTechniqueHARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Researching the Company/PositionIt’s important to find out as much as you can about the company/position beforethe interview. Keep a copy of the job postingfor reference. Review the organization’swebsite, Facebook Page,YouTube channel, and socialmedia posts to learn moreabout the company’s: Culture, mission, and values. Clients, products, and services. Recent events and news. Try to connect with someone at the company to learn more about the: Organizational structure. Role/responsibilities of the hiring department. Company dress code, so you can dress appropriately for the interview.10HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

In-Person Interview FormatsThe interview may be conducted using one of these formats.One-on-One (Traditional) Interview: The candidate is interviewed by the potential manager. Manager’s approach may be structured or informal.Panel Interview The candidate is interviewed by multiple(2 to 10) interviewers at once. Interviewers will usually ask pre-determinequestions in a round-robin format to determine: Job and organization fit. Interpersonal skills and leadership qualities. Ability to think on your feet and dealing with stress.Serial Interview Candidate meets one-on-one with a series of interviewers (one immediatelyafter the other) Interviewers will compare notes to measure consistency. May be beneficial to the candidate; confidence may strengthen with eachinterview.11HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Common Interview StylesBehavioral Based Interview (Industry Norm) The candidate describes past accomplishments/predict situations. Questions are formulated to get at candidates past work.- “Tell me about a time when ”- “Give me an example of your skill in ”- “Describe a time when you ”- “How did you resolve team conflict”- “Greatest accomplishment and greatest failure” 12Benefits: Helps interviewer to acquire relevant and objective information from a candidate.Provides the “best” match between the candidate and the job. Reduces Risk to the company. Provides a systematic process for interviewing. Reduces training time, which ultimately reduces turnover.HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Common Interview Styles cont’dDirective Interview Interviewer directs the interview by asking specific questions:- “What kinds of work have you done which would prepare you for the duties of this position?”- “How does your education equip you for the job at hand?” Interviewer has complete control; only uncovers the info that the interviewerwants to know.Non-Directive Interview Takes the format of a conversation and allows topics to be examined asthey arise. Questions tend to be very broad or general:- “Tell me about your goals in the next 5 years and how this position fits with them”- “You understand some of the difficulties this department faces. How would you approach thesein your first few months here?”Patterned / Structured Interview Written list of questions that are asked of all candidates. Used to promote fairness in evaluating candidates13HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Behavioral Based Questions Are Typically AskedSearch the internet for example interview questions in these categories. Usethe provided strategies and STAR techniques to practice your responses.14Question CategoriesResponse StrategiesTeamworkRemain positive and to provide specific examples.LeadershipProvide examples of your leadership potential and skillsthat qualify you for the position.Handling ConflictDon’t communicate resentment, focus on the facts, andprovide examples of how you worked it out.Problem SolvingDescribe the approach you used to solve a problem.Work EthicProvide examples that show you are motivated, hardworking, and able to stay focused on the job.Intercultural FluencyUse examples that illustrate your ability to work well withdiverse teams.Greatest AccomplishmentSelect a recent and relevant example, honestly explainthe project and your role; don’t embellish the truth.Biggest FailureSelect a specific failure, share your story, and focus onwhat you learned.HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Answering Questions Using STAR TechniquePractice answering questions out loud using the STAR technique and getfeedback from a trusted and objective advisor, friend, or coach.Situation or Task(s)Describe the specific situation that you were in or the task that you needed toaccomplish.Question: Can you tell me about a time you went This situation can be from a previousabove and beyond your expected duties?job, from a volunteer experience, or anyrelevant event.Example Answer: Action(s) you took Situation: I was a part of a team working on aDescribe the action you took and besure to keep the focus on what you did –not the efforts of the team. Don't tell what you might do,tell what you did. Task: I volunteered to finish the presentation, so Results you achievedWhat happened? How did the event end? What did you accomplish? What did you learn? 15HARD STUFF DONE RIGHTpresentation for a potential new client. Thegraphic artist was in an accident and unable tofinish the presentation.that we didn’t have to cancel the meeting. Action: I was unfamiliar with the software, so Iwatched numerous videos and completed thepresentation. Result: We landed the client and I was alsorecommended for a promotion.HUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

What to Do During the Interview On the day of the interview During the interview Your body language Body language of interviewer Sell yourself during the interview After the interview is over16HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

On the Day of the InterviewFor All Interviews: Dress appropriately; don’t overdress or underdress. Check your appearance to ensure that nothing is out of place.For Videos Interviews: Test your technology & internet speedbefore getting on a video interview. Make sure any spaces that will be seenin the background are clean andorganized. Log-in early.For In Person Interviews: Ensure you are familiar with the location and if necessary do a dry run. Know where you are going, how will you get there, and where to park? Arrive early.17HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

On the Day of the Interview cont’dRemember, the goal of the interview is for the interviewer to learn and for youto convey that: You can be successful in the position you are interviewing for. You have thoroughly researched the organization. You get along with your co-workers, supervisor and others. Your personality will fit in with those you will be working with. You are flexible and adaptable to change. You will be an asset to the team and bring key knowledge/skills/abilities tothe table.18HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

During the interview Start with a Smile! Greet everyone with eye contact anda handshake Maintain a professional demeanor Don’t mumble when questions are asked Remember K.I.S.S.– Keep it simple &succinct Maintain personal space Ask appropriate questions Timeline on decision, focused on interview itself, Not salary, benefits Watch your body language Try to relax; don’t fidget Don't sit with your arms crossed or slouch in the chair Maintain good eye contact; avoid wondering eyes Minimize head nodding and talking with your hands19HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Body Language Example #1Although this candidate is attentive, herbody language suggests that she is: Very intimidated and nervous. Is meek and lacks of confidence.20HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Body Language Example #2This candidate’s bodylanguage suggests that he isrelaxed possibly toorelaxed).He also appears to betalking with his hands, whichcan convey nervous energy.He needs to be sure hedoesn’t overly use hishands.21HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Body Language Example #3In this example, the candidate’s body language indicates confidence andcontrol. The body language of the interviewers indicate that they areengaged, very interested in what the candidate is saying.22HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Read the Body Language of Your InterviewerCertain postures and movements arewarning signs that you might be doingsomething wrong in the interview. Forexample, holding the floor for too long orinterrupting with too many questions.Look for tell-tale signs of annoyance in theirbody language. Shaking their heads,sighing, or folding their arms and leaningback are typical signs of displeasure.However, when these signs first appear,it’s not too late to change their negativeopinion of you.However, you must act fast. Don't wait toolong to change your behavior, because youdon’t their irritation to become engrained intheir consciousness.23HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Sell Yourself During the InterviewStick with the facts Instead of: I’m a very strong writer Try: I’ve had an article published in the company newsletter and anotherpublished in an industry periodical.Quote somebody else Instead of: I’m a very effective project manager Try: I am the lead project manager for my group and our directorspecifically requested me to present tips to all of the project managers inour monthly meetingPush yourself out of your comfort zone Give your self permission to brag on your accomplishments24HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

After the Interview is over Thank all of the interviewers Send Thank notes/emails Ask yourself – “is the job right for me?” Follow up if you are still interested25HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Wrap Up Interview DOs & Don’ts Body Language Reminders Tips for Successful Video Interviews26HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Interview DOs Research the Company and Position PRACTICE for the interview Have a professional appearance Firm handshake at the beginning andend of the interview Have a positive attitude & showenthusiasm!! Be adaptable and flexible Some anxiety is OK but aninterview is not the time to be shy Be articulate; speak clearly and nottoo fast Show your interest in the job Relate/build a connection Avoid memorizing or giving cannedresponses Have prepared questions to ask theinterviewer Maintain eye contact Maintain good body language Show confidence Say Thank You Be professional Send a follow up note or email27HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Interview Don’ts Don’t complain about anything(related to the interview), such asthe parking or directions Don’t be late Don’t have a sloppy orinappropriate appearance Don’t be negative – e.g., currentemployer, drive to work Don’t dig into job details with thehiring manager (“How much doesthe job pay?”) right off the bat Don’t answer a question before youunderstand it, think before youspeak Don’t have poor body language Don’t talk too fast, mumble or useslang28HARD STUFF DONE RIGHT Don’t appear to be bored Don’t curse or make off-the-wallcomments Don’t bring your cell phone to aninterview Don’t be overly confidentHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Tips for Successful Video Interviews Prepare yourself ahead of time as you would for an in-person interview Do a trial run of the technical equipment, check the internet connection,and test the sound De-clutter your space and minimize distractions Pick a quiet area with the most neutral background and good lighting Dress to Impress (professional attire) Look directly at the camera – don’t sit too far or too close Positive body language (interest, engaged) Let the other person finish speaking/don’t jump in too soon with responses Write down a list of interview questions for the interviewer “Show Up” a few minutes early Treat your video interview like a conversation (tone of voice awareness) Take the time in advance to review video interviewing on YouTube Practice, practice, practice .29HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

30HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Have Questions?We encourage you to also attend the following sessions:Resume Writing: Friday March 5, 2021 9am & 3pm Wednesday March 10, 2021 8am & 3pmJob Search31 Monday March 1, 2021 8am & 3pm Friday March 12, 2021 8am & 3pmHARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Need Additional Interviewing Assistance?Schedule a personalized appointment with a Talent Acquisition RepresentativeSchedule a 30 minute “one-on-one” career counseling session witha NNS Talent Acquisition representative.Visit the Transition Assistance website to supportSessions available on weekdays until March 31, 202132HARD STUFF DONE RIGHTHUNTINGTON INGALLS INDUSTRIES PROPRIETARYA DIVISION OF HUNTINGTON INGALLS INDUSTRIES

Effective Interviewing March 2021. 2 HARD STUFF DONE RIGHT . skills, confidence and appearance. Also, during the interview, you are determining if the position is the right fit for you. 5. . There's been a major shift in working, interviewing, and hiring strategies and