CALNET 2 - MSA 3 Product Description And Pricing Section - VZW

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The designation of delegation, mandatory and non-mandatory CALNET 2 services is identified in the Contractor’s products and services matrix for each MasterServices Agreement.The determination of delegated, mandatory and non-mandatory CALNET 2 services is at the sole discretion of the California Technology Agency-Office ofTechnology Services.Mandatory (ALT1) This service is mandatory at the sole discretion of the State when used in conjunction with the associated mandatory services but notmandatory as a stand alone service.CALNET 2 purchased or leased equipment will be used solely in support of CALNET 2 services.Non-exempt agencies will require OTech/STND Telecommunications Delegation (http://www.dts.ca.gov/stnd/pdf/stmm/050200.pdf) unless otherwise notedbelow.All California non-exempt state agencies are required to use the CALNET MSA to obtain mandatory telecommunications services.CALNET 2 - MSA 3 Product Description and Pricing(Contract ID 5-06-58-22)SectionHosted Standalone IP Telephony Site Survey's, Network Designs and ImplementationHosted Standalone IP Telephony Business Line ServicesHosted Standalone IP Telephony Business Line Service Customer Premise Equipment (CPE) and Converged Services,IP Phone Hardware Customer Premise Equipment (CPE) FeaturesHosted Standalone IP Telephony Voice Mail ServicesHosted Standalone IP Telephony Audio Conferencing and Converged Services, Managed IP Audio ConferencingStatewide Hosted Standalone IP Telephony Services in Additional Specific Geographic Locations/AvailabilityConverged Services, IP and Network IP Transport ServicesConverged Services, IP and Network IP Transport Services - Security ServicesConverged Services, IP Telephony Business Line ServicesConverged Services, Internet Dedicated Access (IDA) ServiceConverged Services, IP Flexible T1 ServiceConverged Services, IP Telephony Voice Mail ServicesConverged Services, IP Network Based Automatic Call Distribution (ACD)Converged Services, IP Network Based Agent Package ServiceConverged Services, IP Network Based Supervisor's Package ServiceConverged Services, IP Network Based System Administrator's Software PackageProduct ListingPage 1 of 4766.3.26.3.2.16.3.2.2 and 6.3.4.16.3.2.46.3.2.5 and 3b6.3.4.56.3.5.16.3.5.1.16.3.5.1.26.3.5.1.3January 30, 2007Updated February 12, 2016

CALNET 2 - MSA 3 Product Description and Pricing(Contract ID 5-06-58-22)SectionConverged Services, Management Information System Tracking for Contact CentersConverged Services, IP Network Contact Center MaintenanceConverged Services, IP Network Based Interactive Voice Response (IVR) SystemConverged Services, IP Network Based Specialized Call RoutingConverged Services, Computer Telephone Integration (CTI) for IP Network Based ACDConverged Services, Managed IP Video Conference ServicesConverged Services, Unified MessagingLow Voltage Simple Wiring Services, Services Entrance, and Extended TerminationStation WiringInside Wiring ServicesServices Related Hourly SupportConverged Services, Required Customer Premise Equipment ecommunications Contracts and Services for Mandatory ServicesPURPOSETo provide specific directions to non-exempt state agencies regarding mandatory telecommunications services, which are required to be purchased from the CALNETMaster Services Agreement (MSA).POLICYAll California non-exempt state agencies are required to use the CALNET MSA to obtain mandatory telecommunications services.Exempt state agencies are encouraged, but are not required, to use the CALNET MSA to obtain telecommunications services.Non-state agencies with an Authorization To Order (ATO) Agreement have no mandatory or non-mandatory procurement restrictions imposed by the state; except thatthose services listed on their specific ATO Agreement are mandatory to purchase from the CALNET MSA.RESPONSIBILITIESThe agency designated Chief Agency Telecommunications Representative (CATR) and/or the Agency Telecommunications Representative (ATR) will determine theneeded telecommunications services. The CATR/ATR will then refer to the mandatory services list (See Appendix A). Non-exempt agencies requiring any services listed onthe mandatory services list, must order them from the CALNET MSA.PROCEDURESTo obtain mandatory services from the CALNET contract, the agency simply submits a State Standard Form 20, to the supplying vendor, requesting the desired services.To obtain mandatory telecommunications services from a source other than the CALNET MSA, a non-exempt state agency must submit a written exemption request (SeeSTMM Chapter 442.0) to the Office of Technology Services-Statewide Telecommunications and Network Division (OTech-STND), Attention: Contracts ManagementSection.Product ListingPage 2 of 476January 30, 2007Updated February 12, 2016

Return to Product Listing6.3.2 Hosted Standalone IP Telephony Site Survey's, Network Designs and ImplementationThe designation of delegation, mandatory and non-mandatory CALNET 2 services is identified in the Contractor’s products and servicesmatrix for each Master Services Agreement.The determination of delegated, mandatory and non-mandatory CALNET 2 services is at the sole discretion of the California TechnologyAgency-Office of Technology Services.Service Identifier: Site Surveys, Network Design, and Implementation ServicesDescription of the Service:       Site Survey - An assessment of the environment to identify all required components and tasks needed for proper design and implementation of this service.         Network Design – Design shall include engineering and documentation of all components required for proper implementation of this service.         Implementation – Implementation is defined as the initial installation of all onsite equipment necessary for proper operation of this service.Availability: Statewide. Domestic locations are available on an ICB basis.Unless noted separately, services include the following elements: planning, applicable design, engineering, testing, and applicable service level agreements.Feature NameFeatureIdentifierSite Survey –Site Type ASite Type BSite Type CSite Type DNetwork Design -Site Type ASite Type BSite Type CSite Type PND0003IPND0004Feature DescriptionFeature Limits orCompatibility RestrictionsSite survey of customer locationwhere IP Services are to beimplemented. Site Types aredefined as:Type A: 1 – 24 phonesType B: 25 – 240 phonesType C: 241 – 480 phonesType D: 481 or more phonesNetwork Design of IP Servicesto be implemented. Site Typesare defined as:Type A: 1 – 24 phonesType B: 25 – 240 phonesType C: 241 – 480 phonesType D: 481 or more phones6.3.2 Hosted Standalone IP Telephony Site Survey's, Network Designs and ImplementationPage 3 of 476Unit ofMeasureUnit Non on MandatoryRequiredServiceYesYesPer Site 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00YesYesYesYesYesYesYesYesYesYesPer Site 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00YesYesYesYesYesYesYesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierImplementation -Site Type ASite Type BSite Type CSite Type DIPIM0001IPIM0002IPIM0003IPIM0004Feature DescriptionFeature Limits orCompatibility RestrictionsInstallation and implementationof IP Services. Site Types aredefined as:Type A: 1 – 24 phonesType B: 25 – 240 phonesType C: 241 – 480 phonesType D: 481 or more phonesUnit ofMeasurePer SiteUnit Non RecurringUnitMonthlyRecurring 720.00 2,160.00 2,880.00 5,040.00 0.00 0.00 0.00 0.00ChangeCharges 0.00 0.00 0.00 0.00Delegation sYesNotes:Applicable Service Level Agreements:NotificationResponse Duration from Receipt of OrderAdministrative Service Level AgreementsTaxes and Surcharges:The following taxes and/or surcharges may apply. See CALNET 2 Exhibit 5A - Tax Determination Matrix, MSA 3 for specific detail.         California Universal Lifeline Telephone Service Surcharge         California Relay and Communications Devices Fund         California High Cost Fund - A         California High Cost Fund - B         California Teleconnect Fund         California E911 Surcharge         Federal Excise Tax         California State and Local Sales Tax         California State and Local Surcharges         California Advanced Service Fund         Carrier Cost Recovery Charge         CPUC Fee         Federal Universal Service Fee         Regulatory Charge         Administrative Expense Fee6.3.2 Hosted Standalone IP Telephony Site Survey's, Network Designs and ImplementationPage 4 of 476January 30, 2007Updated February 12, 2016

Return to Product Listing6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesThe designation of delegation, mandatory and non-mandatory CALNET 2 services is identified in the Contractor’s products and services matrixfor each Master Services Agreement.The determination of delegated, mandatory and non-mandatory CALNET 2 services is at the sole discretion of the California TechnologyAgency-Office of Technology Services.Service Identifier: Hosted Standalone IP Telephony Business Line Service - Hosted IP Centrex (HIPC)Description of the Service: Verizon’s Hosted IP Centrex (HIPC) Service is available throughout the entire State of California. The HIPC Service is deployed in geographically diverselocations to provide redundancy and survivability.Unless noted separately, services include the following elements: planning, applicable design, engineering, testing, and applicable service level agreements.Feature NameFeatureIdentifierHosted IP TelephonyBusiness Line Service- Hosted IP Centrex(HIPC)IBBL0000Feature DescriptionFull, turnkey Hosted IP Centrex(HIPC) service, including thefollowing features:Basic IP Telephone 2 LineInstrumentCall TransferCall ParkCall PickupConferenceCall HoldCall Forward – Busy Don’tAnswerCall Forward – All CallsHunt GroupsMulti Line AppearanceSpeed DialRedialMessage Waiting IndicatorAuto AttendantFour-digit extension dialingConference BridgeCaller IDFeature Limits orCompatibility RestrictionsUnit ofMeasureUnit Non RecurringRequires Site Survey byVerizon prior to submission oforder under the provisions ofthe Managed Project WorkSLA. Provisioning timeframeswill be established under theprovisions of Managed ProjectWork.PerSubscriber 24.096.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 5 of 476UnitMonthlyRecurring ce 0.00YesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierFeature DescriptionFeature Limits orCompatibility RestrictionsUnit ofMeasureUnit Non onRequiredMandatoryServiceGroup PickupWeb DirectoryDirectory Phone Display900 BlockingAlternate NumbersAnonymous Call RejectionAuthenticationBlind Call TransferCall Blast PersonalCall Forwarding-Multi PhoneCall Forwarding-No AnswerCall Forwarding SelectiveCall NotifyCall Pickup-Directed withBarge-InCall ReturnCall ScreeningCall WaitingCalling Line ID BlockingCalling Line ID Blocking perCallCancel Call Waiting/CallWaiting per CallCommunication ManagerDistinctive Alert/RingingDo Not DisturbFind MeFlash Call HoldLDAP Directory IntegrationLoudspeaker PagingMulti-path ForwardingMusic on HoldOutbound Caller IDOutlook IntegrationPersonalized NameRecordingPhone List GroupPhone List PersonalPhone List Call LogPriority Alert/RingingPrivate Dial PlansPS/ALI6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 6 of 476January 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierOff-Net TollIONT0000Off-Net Toll FreeIOTF0000Additional LineAppearancesIAAP0000Account CodesIACD0000Feature DescriptionFeature Limits orCompatibility RestrictionsRing SplashSelective Call AcceptanceSelective Call RejectionTelephony User InterfaceVerizon HIPC service routes calltraffic off of the IP network withinthe 50 United States, the Districtof Columbia, the Virgin Islands,and Puerto Rico. This isaccomplished using PSTNgateways hosted within thenetwork, further enabling theconverged VoIP service.The Hosted Standalone IPTelephony service allowsCALNET II customers to receiveoff-net toll free calls from the 50United States, the District ofColumbia, the Virgin Islands, andPuerto Rico.Provides additional LineAppearance for multi-linephones.Enables the tracking of callsmade outside of the location byprompting subscribers for anaccount code.6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 7 of 476Unit ofMeasureUnit Non onRequiredMandatoryServicePer Minute 0.00 0.00 0.00YesYesPer Minute 0.00 0.0253 0.00YesYesPerAppearance 0.00 3.46 0.00YesYesPer Group 0.00 6.97 0.00YesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierAttendant ConsoleIACN0000Authorization CodesIATC0000Block of DID Numbers IDID0000Virtual FX (per line)IVFX0000Feature DescriptionFeature Limits orCompatibility RestrictionsThe web-based AttendantConsole enables a subscriber(e.g., receptionist) to monitor aconfigurable set of subscribers.All must be built under the samelocation as the Attendant. TheAttendant Console graphicallydisplays subscribers status(busy, idle, do not disturb), aswell as detailed call information.The Attendant Console window isintegrated with theCommunication Manager,thereby enabling the attendant toperform functions such as click-totransfer or click-to-dial.Prompts subscribers for anauthorization code when makingcalls outside of the location. Callswill not be connected unless avalid code is entered.Used to reserve additional blocks One DID is included in Basicof DID numbers for futureHIPC Packagerequirements (20 per Block).Inbound Only: CALNET IIcustomers can use Virtual FX asan inbound-only application usingDirect Inward Dialing (DID) to setup one or more virtual locationsand permanently forwardincoming calls to anotherphysical hub location. Thismeans that a CALNET IIcustomer may have local DIDs ina variety of cities but have onecentral location where all of thoseincoming calls are terminated.6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 8 of 476Unit ofMeasureUnit Non ervice 0.00UnitMonthlyRecurring 13.07PerConfiguredUser 0.00YesYesPer Group 0.00 6.97 0.00YesYesPer Block of20 0.00 5.44 0.00YesYesPer FX Line 0.00 4.15 0.00YesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierAuto Attendant (perinstance)IAPI0000Remote OfficeIROF0000Feature DescriptionFeature Limits orCompatibility RestrictionsThe Auto Attendant serves as anautomated receptionist thatanswers the phone and providesa personalized message tocallers with options forconnecting to the operator,dialing by name or extension, orconnecting to up to sixconfigurable extensions (e.g., 1 Marketing, 2 Sales, etc.).Configuration via the VerizonCustomer Center AdministratorDashboard web interface alsoallows for hours of operation tobe modified, with different optionsavailable for hours that thecompany is open or closed.Enables subscribers to accessand use their VoIP service fromany end point, on-net or off-net(e.g., home office, mobile phone).This service is especially usefulfor tele-workers and mobileworkers, as it enables them touse all of their CommunicationManager features while workingremotely (e.g., extension dialing,transfers, conference calls,Outlook Integration, directories,etc.). In addition, since calls arestill originated from VoIP, theservice provides an easymechanism for separatingpersonal and business phoneexpenses, as well as keepingalternate phone numbers private.This service must be set-up bythe administrator.6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 9 of 476Unit ofMeasureUnit Non ervice 0.00UnitMonthlyRecurring 19.17Per Instance 0.00YesYesPerConfiguredUser 0.00 7.38 0.00YesYesJanuary 30, 2007Updated February 12, 2016

Feature NameHIPC User PremiumSupport ServicesFeatureIdentifierFeature DescriptionHIPC0001Verizon offers postimplementation supplementalUser Premium Support Servicesfor change managementassistance. Customers have theoption to manage their own Userprofiles through the HIPC UserPortal. HIPC User PremiumSupport services can be used bycustomers (authorized personalthrough the CPNI form, usuallythe customer defined HIPCadministrator) to initiate a troubleticket via portal or phone call intothe Customer Service Center ifassistance from Verizon isneeded for feature management.VoIP Feature Management isperformed by Verizon andconsists of feature configurationand profile changes that areaccomplished using the VerizonVoIP User interface. Featuresthat Verizon can assist for Userlevel include Voicemail Set Up,Call Blast, Call ForwardingAlways/ Busy/ No Answer/Selective, Call Notify, CallingLine ID Delivery Blocking,Remove Call Waiting,Communication ManagerExpress, Directed Call Pickup,Transfer assistance, Voicemailassistance, Selective CallAcceptance/Rejection, andSpeed Dial. Charges will applyon a per feature change.Feature Limits orCompatibility Restrictions6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 10 of 476Unit ofMeasureUnit Non RecurringPer VoIPFeatureActivity nRequiredMandatoryServiceN/AYesYesJanuary 30, 2007Updated February 12, 2016

Feature NameHIPC AdministratorPremium SupportServicesFeatureIdentifierFeature DescriptionHIPC0002Verizon offers postimplementation supplementalAdministrator Premium SupportServices for change managementassistance. Customers have theoption to manage their ownAdministrator profiles through theHIPC Administrator/EnterprisePortal. HIPC AdministratorPremium Support services canbe used by customers(authorized personal through theCPNI form, usually the customerdefined HIPC administrator) toinitiate a trouble ticket via portalor phone call into the CustomerService Center if assistance fromVerizon is needed for featuremanagement. VoIP FeatureManagement is performed byVerizon and consists of featureconfiguration and profile changesthat are accomplished using theVerizon VoIP Administrator/Enterprise interface. Featuresthat Verizon can assist forAdministrator level includeUploading auto attendant customgreeting, Upload music hold,Hunt groups, Series Completion,SubscriberManagement add/modify, Emailaddress changes in VerizonEnterprise Center (VEC) /Password Reset Activity, Sharedcall Appearance, Remote office,and Attendant console. Chargeswill apply on a per featurechange.Feature Limits orCompatibility Restrictions6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 11 of 476Unit ofMeasureUnit Non RecurringPer VoIPFeatureActivity nRequiredMandatoryServiceN/AYesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierFeature DescriptionHIPC EnterprisePremium SupportServicesHIPC0003Verizon offers postimplementation supplementalEnterprise Premium SupportServices for change managementassistance. Customers have theoption to manage their ownEnterprise profiles through theHIPC Administrator/EnterprisePortal. HIPC EnterprisePremium Support services canbe used by customers(authorized personal through theCPNI form, usually the customerdefined HIPC administrator) toinitiate a trouble ticket via portalor phone call into the CustomerService Center if assistance fromVerizon is needed for featuremanagement. VoIP FeatureManagement is performed byVerizon and consists of featureconfiguration and profile changesthat are accomplished using theVerizon VoIPAdministrator/Enterpriseinterface. Features that Verizoncan assist for Enterprise levelinclude Adding Internationalcalling (configure special accessfor incoming/outgoing callingplans, Authorization codes oraccount codes, Add/Modifyfeature packages, Add/Modifyprefix plans and Locationdirectory (LDAP). Charges willapply on a per feature change.Feature Limits orCompatibility Restrictions6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 12 of 476Unit ofMeasureUnit Non RecurringPer VoIPFeatureActivity onRequiredMandatoryServiceN/AYesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierFeature DescriptionDeviceless SubscriberHIPC0004Deviceless Subscriber is anoptional feature available toinstalled HIPC locations thatallows an additional HIPC userline without an assigned SIP endpoint. Deviceless Subscriberrequires at least one of thefollowing optional features whichincludes Remote Office or VoiceMail. This also excludes therequired DID number charge.The following features areincluded with DevicelessSubscriber as follows:Anonymous Call Rejection toreject callers who have blockedtheir caller ID, Call Forwarding toredirect incoming calls, Call logto view missed or received, CallNotify to provide text or e-mailnotification of incoming calls, DoNot Disturb to appear busy andsend calls to an alternatelocation, Selective Callscreen incoming calls, Caller IDto view caller identification, VoiceMessaging to send calls tovoicemail (requires voicemail),Locate Me "Find Me Follow Me"to ring multiple phonessequentially and SimultaneousRing "Call Blast" to ring multiplephones simultaneously.Feature Limits orCompatibility Restrictions6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 13 of 476Unit ofMeasureUnit Non RecurringPerSubscriberN/AUnitMonthlyRecurring eN/AYesYesJanuary 30, 2007Updated February 12, 2016

Feature NameFeatureIdentifierFeature DescriptionFeature Limits orCompatibility RestrictionsUnit ofMeasureUnit Non onRequiredMandatoryServiceNotes:Applicable Service Level Agreements:Service Availability PercentageCatastrophic Outage 1Catastrophic Outage 2Catastrophic Outage 3One-Way Transmission DelayJitterPacket LossExcessive OutageNotificationProvisioningResponse Duration from Receipt of OrderAdministrative Service Level AgreementsTaxes and Surcharges:The following taxes and/or surcharges may apply. See CALNET 2 Exhibit 5A - Tax Determination Matrix, MSA 3 for specific detail.         California Universal Lifeline Telephone Service Surcharge         California Relay and Communications Devices Fund         California High Cost Fund - A         California High Cost Fund - B         California Teleconnect Fund         California E911 Surcharge         Federal Excise Tax         California State and Local Sales Tax         California State and Local Surcharges         California Advanced Service Fund         Carrier Cost Recovery Charge         CPUC Fee         Federal Universal Service Fee         Regulatory Charge         Administrative Expense Fee6.3.2.1 Hosted Standalone IP Telephony Business Line ServicesPage 14 of 476January 30, 2007Updated February 12, 2016

Return to Product Listing6.3.2.2 Hosted Standalone IP Telephony Business Line Service Customer Premise Equipment (CPE) and6.3.4.1 Converged Services, IP Phone Hardware Customer Premise Equipment (CPE) FeaturesThe designation of delegation, mandatory and non-mandatory CALNET 2 services is identified in the Contractor’s products and services matrixfor each Master Services Agreement.The determination of delegated, mandatory and non-mandatory CALNET 2 services is at the sole discretion of the Office of TechnologyServices.CALNET 2 purchased or leased equipment will be used solely in support of CALNET 2 services.Service Identifier: Hosted Standalone and Converged IP Telephony Business Line Service Customer Premise Equipment (CPE) - Hosted IP Centrex (HIPC) Customer PremiseEquipment (CPE)Description of the Service: IP Telephone Handsets are part of the full turn-key Hosted IP Centrex (HIPC) Service. The Customer Premise Equipment (CPE) is compatible andinteroperable with Verizon’s HIPC and also Verizon’s Converged HIPC Service.Availability: Nationwide. International locations are available on an ICB basis.Unless noted separately, services include the following elements: planning, applicable design, engineering, testing, and applicable service level agreements.Feature NameFeatureIdentifierSingle Line IP Phone IPSL0000(Purchase)SetUniden UIP 200(Purchase)Feature DescriptionThe UIP 200 is a single linephone with LCD Display, 8programmable keys,speakerphone, LCD display, XMLsupport, and Voice Mail waitingindicator.Feature Limits orCompatibility RestrictionsUnit ofMeasureUnit Non RecurringUnit datoryServicePer PhoneSet 117.00--YesNo6.3.2.2 Hosted Standalone IP Telephony Business Line Service Customer Premise Equipment (CPE) and 6.3.4.1 Converged Services, IP Phone Hardware Customer PremiseEquipment (CPE) FeaturesJanuary 30, 2007Page 15 of 476Updated February 12, 2016

Feature NamePolycomSoundPoint IP 320(Purchase)PolycomSoundPoint IP ure DescriptionUnit ofMeasureUnit Non RecurringUnit datoryServicePer PhoneSet 79.61--NoNoPer PhoneSet46% off MfgListN/AN/ANoNoSIP 2-line IP full duplex desktopspeaker phone. CompatiblePartner platforms: Broadsoft,Interactive Intelligence, SylantroSIP. Ships with: 110 volt powersupply with NA plugconfiguration. RJ45 on phone.2-line SIP phone with full duplexspeaker & dual 10/100 ports withintegrated PoE. All SIP platforms.Includes NA compatible PSU.Per PhoneSet 99.64--NoNoPer PhoneSet46% off MfgListN/AN/ANoNo3-line IP phone with HD Voice.Compatible Partner platforms,25 . Ships with 24V 0.5Auniversal power adapter with NApower plug.Per PhoneSet46% off MfgListN/AN/ANoNoThe IP 300 and IP 301 are end oflife and replaced with the IP 320and IP 321.SIP 2-line IP full duplex desktopspeaker phone. CompatiblePartner platforms: Broadsoft,Interactive Intelligence, SylantroSIP. Ships with: 110 volt powersupply with NA plugconfiguration.The IP 300 and IP 301 are end oflife and replaced with the IP 320and IP 321.Feature Limits orCompatibility Restrictions2-line SIP phone with full duplexspeaker & single 10/100 port withintegrated PoE. All SIP platforms.Includes NA compatible PSU.PolycomSoundPoint IP 330(Purchase)IPSP0330(Purchase)PolycomSoundPoint IP 331IPLY0331PolycomSoundPoint IP 450IPLY04506.3.2.2 Hosted Standalone IP Telephony Business Line Service Customer Premise Equipment (CPE) and 6.3.4.1 Converged Services, IP Phone Hardware Customer PremiseEquipment (CPE) FeaturesJanuary 30, 2007Page 16 of 476Updated February 12, 2016

Feature NameFeatureIdentifierFeature DescriptionFeature Limits orCompatibility RestrictionsUnit ofMeasureUnit Non RecurringUnit datoryServiceThe IP 500 is end of life and isreplaced with the IP 501 and IP550.Multiline IP PhoneSet AdditionalIPLY0501PolycomSoundPoint IP 501 (Purchase)(Purchase)SIP 3-line IP desktop phone.Compatible Partner platforms:Broadsoft, InteractiveIntelligence, Sylantro SIP. Shipswith: 110 volt power supply withNA plug configuration.Per PhoneSet 135.19--YesNoIPMR0501PolycomSoundPoint IP 501 (Lease)(Lease)The IP 500 is end of life and isreplaced with the IP 501 and IP550.Per PhoneSet- 3.04-YesNoPer PhoneSet 184.76--NoNoPer PhoneSet46% off MfgListN/AN/ANoNoSIP 3-line IP desktop phone.Compatible Partner platforms:Broadsoft, InteractiveIntelligence, Sylantro SIP. Shipswith: 110 volt power supply withNA plug configuration.PolycomSoundPoint IP 550(Purchase)PolycomSoundPoint IP 560IPLY0500(Purchase)IPLY0560The IP 500 is end of life and isreplaced with the IP 501 and IP550.SIP 4 line IP desktop phones withHD voice. Compatible PartnerPlatforms: 20. Ships withuniversal power supply with NApower plug4 line Gigabit Ethernet IP desktopphone with HD voice. CompatiblePartner platforms, 20. IncludesAC power supply with plug forNorth America.Multi Line IP PhoneSet w LCD Display6.3.2.2 Hosted Standalone IP Telephony Business Line Service Customer Premise Equipment (CPE) and 6.3.4.1 Converged Services, IP Phone Hardware Customer PremiseEquipment (CPE) FeaturesJanuary 30, 2007Page 17 of 476Updated February 12, 2016

Feature NameFeatureIdentifierILCD0000PolycomSoundPoint IP 601 (Purchase)Feature DescriptionThe IP 600 is end of life and isreplaced with the IP 601 and IP650.Feature Limits orCompatibility RestrictionsUnit ofMeasureUnit Non RecurringUnit datoryServicePer PhoneSet 199.77 0.00-YesNoPer PhoneSet 158.69 0.00-NoNoPer PhoneSet- 3.36-NoYesThe Multi Line IP Phone has 6line appearances and an LCDdisplay. In addition this phonehas speakerphone 18 dedicatedfeature keys, four contentsensitive soft keys and canaccept optional ExpansionModuleMultiline IP PhoneSet AdditionalPolycomSoundPoint IP 601Expansion Module(Purchase Option)IPLY0601 The IP 600 is end of life and is(Purchase) replaced with the IP 601 and IP650.The expansion module works inconjunction with a SoundPoint IP601 phone. The followingfeatures are supported which 14multifunctional line keysautomatically configurable as aline registration, call appearance,speed dial, DSS key.PolycomSoundPoint IP 601Expansion Module(Lease Option)IPMR0601(Lease)6.3.2.2 Hosted Standalone IP Telephony Business Line Service Customer Premise Equipment (CPE) and 6.3.4.1 Converged Services, IP Phone Hardware Customer PremiseEquipment (CPE) FeaturesJanuary 30, 2007Page 18 of 476Updated February 12, 2016

Feature NamePolycomSoundPoint IP 650(Purchase)PolycomSoundPoint IP 670SoundPoint IPBacklit ExpansionModule (Purchase)FeatureIdentifierILCD0650IPLY0670Feature DescriptionThe IP 600 is end of life and isreplaced with the IP 601 and IP650.SIP 6-line IP desktop phone wit

Auto Attendant Four-digit extension dialing Conference Bridge Caller ID Unless noted separately, services include the following elements: planning, applicable design, engineering, testing, and applicable service level agreements. . Verizon's Hosted IP Centrex (HIPC) Service is available throughout the entire State of California. The HIPC .